Crystal Report VCL 11 在Citrix下不能正常访问数据库

我们用Crystal Report 11 的VCL组件开发的report viewer。客户端需要的环境来自Install Shield自带的Crystal Report运行需要的一系列DLL.
正常环境下，可以打开设计好的报表RPT文件，连接到Oracle数据库，显示出数据。
在Citrix的环境下，用sqlplus可以正常的访问Oracle数据库，但是用这个组件开发的report viewer打开rpt文件时，报错如下：
　　Unable to connect: incorrect log on parameters.
　　Connect.Test <PETestNthTableConnectivity>
请问此错误和Citrix是否有关，应该如何解决？谢谢！

Hello,
How about upgrading to CR XI R2 and testing again?
Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
R1 is out of support and R2 SP6 has been updated to fully support 64 bit OS's.
If that doesn't work then because this is taking so long it may be quicker for you to purchase a support case and get a Support Rep to help you get this working, for R2 only since R1 is past end of life...
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
Thank you
Don

Similar Messages

Printing out of crystal reports with Citrix

For one of my costumers we use crystal reports to get information from exact.
The exact environment and crystal reports environment are central hosted.
User can use this application with Citrix and works fine. But when the what to print some documents the receive in Crystal Reports a error that the donu2019t have enough right to use this printer.
When the print to the same printer in Exact, the donu2019t have any problems.
The user connect to the server with Citrix program neighborhood and the have published apps, not a desktop.
The printer driver is already installed on the Citrix server.

I have tried with administrator credentials. And i receive exactly the same error as the users.
The error masage is;
Can't not start the print job, check the printer connection
I hope that someone can help

BI4.0 Crystal Reports Enterprise - Citrix v proxy settings

Hi
When we install CRE4.0 on an individual desktop we have to manually set the proxy settings and also import a config file that has all the various server connections configured.
However, we also want to deply CRE4.0 on Citrix Metaframe. We have doen this successfully but any particualr user still needs to manually set the proxy settings and import the server connections config file.
Is there anyway we can configure Citrix so that these settings are already configured for any particular user accessing CRE4.0 through Citrix.
Cheers
Mike

Hi Mike,
the settings for the Eclipse Engine powering CR4E are saved under:
C:\Users\<USERNAME>\AppData\Roaming\Business Objects\Crystal Reports for Enterprise XI 4.0\configuration14.0.2.364
(replace 14.0.2.364 with your appropriate build number)
While this would definitely be no supported way of doing it, I would try to create a configuration template for CR4E and roll it out to your users. Be sure to test it with one before "fixing" the whole As long as it works ... you should be fine with it.
Btw, proxy settings can be found in
C:\Users\<USERNAME>\AppData\Roaming\Business Objects\Crystal Reports for Enterprise XI 4.0\configuration14.0.2.364\.settings\org.eclipse.core.net.prefs
Cheers,
Thomas

Windows 2008 problems with Delphi and the Crystal Reports VCL

Anybody had any luck with Crystal XI using the VCL on a Windows 2008 machine?
In testing we've found that everything seems to work, except that the user can not select a different printer. When I go to the Printer Setup button, the panel that pulls up used to have, in previous Windows versions, a printer button inside the Printer Options box. Windows 2008 does not, so the end user can not select a different printer to print to than their default.
Anybody have any ideas on:
1) Am I just doing somthing wrong
2) A fix for the Crystal XI VCL that will address the probelm
3) An option on how to call Crystal Reports from inside a Delphi program without the VCL?
Obviously, I'm hoping I don't have to go with #3, but if that's the only solution I guess I need to know now.
Mike Nielsen

Hi Mike,
Try these links:
https://www.sdn.sap.com/irj/boc/businessobjects-samples?rid=/webcontent/uuid/80774579-b086-2b10-db91-ed58c4dda375
If that link doesn't work try this one:
https://www.sdn.sap.com/irj/boc/businessobjects-samples
Then click on the Crystal Reports .NET SDK link.
Gets you to the .NET downloads and you should see this, try the RAS samples, gives you the most functionality:
Crystal Reports .NET SDK Applications
All Sample Applications
All | Exporting/Printing | Report Modification | Viewing | Home
Report Application Server .NET Sample Code Code Sample(ZIP 177 KB)
Contains Visual Studio 2005 Web sample code pages that highlight features of the RAS SDK, including report parameter and formula modification, database logon, and exporting.10 Oct 2008
NET-CS2005_CRNET_CR115_Set_Viewer-Locale-by-Page Code Sample(ZIP 51 KB)
This sample shows you how to change the multilingual settings for the .NET web form viewer control (CrystalReportViewer) to any locale of your choice. The locale is set via a QueryString variable. The settings are changed on the webform page level instead of using the web.config. Changing the Regional Settings or IE Language Settings will not impact this sample. Note: This has only been tested on Crystal Reports XI R2 with Visual Studio .NET 2005.14 Jul 2008
NET-CS2003_RAS-Unmanaged_CR115_Modify_Command-Table-SQL Code Sample(ZIP 31 KB)
"This sample application shows how to retrieve and change the text of a SQL command table from a Crystal Report using the CR .NET SDK and in-process Report Application Server (RAS) Report Creation API (RCAPI). Note that you must have SP2 for Crystal Reports XI R2 for this sample to work. Previously you could access the RAS .NET SDK from the ReportDocument object only if you had a dedicated RAS server. Now you can use RAS in-process to accomplish this. "05 Mar 2008
NET-CPP-Win2005_CRNET_CR115_Change_Record-Selection-Formula Code Sample(ZIP 3 MB)
A .NET C++ Windows application that demonstrates how to change a record selection formula at runtime.03 Mar 2008
Crystal Reports 2008 .NET SDK Tutorial Samples Code Sample(ZIP 2 MB)
This sample contains Visual Studio 2005 Web sample code projects that highlight features of the Crystal Reports .NET SDK, including viewing and exporting reports, filtering data and setting parameters, and connecting to different data sources.19 Feb 2008
NET-CS2005_CRNET_CR115_Modify_Image-Location Code Sample(ZIP 90 KB)
This sample application shows how to change an image in a Crystal Report at runtime using the graphic location formula in the CR .NET SDK (C#).16 Feb 2008
NET2003-CS-Web_CRNET_CR115_change_graphic-location Code Sample(ZIP 103 KB)
This sample application shows how to change an image in a Crystal Report at runtime using the graphic location formula in the CR .NET SDK (C#).31 Jan 2008
Crystal Reports .NET SDK u2013 Sample Applications from Tutorials Code Sample(ZIP 1 MB)
This file contains C# and VB .NET Windows and web sample applications. These samples were built using the tutorials provided in the u2018Crystal Reports .NET SDK u2013 Additional Documentation and Tutorialsu2019 (cr_net_sdk_additional_en.zip). These sample applications apply to Crystal Reports 9 and 10, and Crystal Reports for Visual Studio .NET 2002 and 2003.10 May 2006
Thanks again
Don

Crystal Reports 8.5 and Ms-Sql in Citrix Environment

Hello All:
I have a VB application that accessed data from a SQL-2005 database. We use Crystal (8.5) for several reports. On the network or using VNC viewer all the reports work fine. However when we access te reports from Citrix client, none of the can access the data. We get a error message saying that the ODBCconnection cannot be found. I dont see how this could be the problen since everythng else works, includng ading and updating data.
What do I need to do to get this working?
Thanks in advance.

There is a document for Crystal Reports in Citrix environment written for exporting error, but I think it could be applicable for your situation.
I quote it here:
"... errors occur because Citrix Server and Terminal Server use the User Path Variable rather than the System Path Variable for clients.
Solution:
This solution has been written for Crystal Reports 8.5. The directory path to the Crystal folder may be different in other versions. For example, in Crystal Reports 9, copy files from c:\program files\Common Files\Crystal Decisions\2.0\bin to winnt\crystal.
By default, the Crystal Reports export drivers (DLLs) are installed to the %systemroot%\Crystal directory (generally C:\Winnt\Crystal), which is not included in the User Path Variable. Each user will have a specific User Path Variable making it difficult to update each one.
Steps to Resolve:
Therefore, to resolve these issues, copy files from the Crystal directory to the Citrix Serveru2019s or Terminal Serveru2019s System directory.
1. Copy the files from the following directory:
%systemroot%\Crystal
CAUTION
Do not delete the %systemroot\Crystal directory. Other Business Objects products may require this directory.
2. Paste the files to the System directory. For example, in Terminal Server, the System directory is generally:
Winnt\System32
NOTE
Verify the correct directory location in your environment.
With the DLLs in the System directory, the User Path Variable will be able to locate them. The error messages should be resolved and exporting should be successful."

Crystal Reports 8.5 and blank pdf file

Post Author: JimLW
CA Forum: Older Products
We have an old asp application and we are moving it to Windows 2003 server. The reports are coming up fine in the viewer. However, when we export to pdf, xls, Word, we the file names are being created in the appropriate folder but they are 0 length. Programmatically, I'm trapping for errors and the application is throwing an error right after the report object runs the export method. The error number is 507. Any thoughts.

There is a document for Crystal Reports in Citrix environment written for exporting error, but I think it could be applicable for your situation.
I quote it here:
"... errors occur because Citrix Server and Terminal Server use the User Path Variable rather than the System Path Variable for clients.
Solution:
This solution has been written for Crystal Reports 8.5. The directory path to the Crystal folder may be different in other versions. For example, in Crystal Reports 9, copy files from c:\program files\Common Files\Crystal Decisions\2.0\bin to winnt\crystal.
By default, the Crystal Reports export drivers (DLLs) are installed to the %systemroot%\Crystal directory (generally C:\Winnt\Crystal), which is not included in the User Path Variable. Each user will have a specific User Path Variable making it difficult to update each one.
Steps to Resolve:
Therefore, to resolve these issues, copy files from the Crystal directory to the Citrix Serveru2019s or Terminal Serveru2019s System directory.
1. Copy the files from the following directory:
%systemroot%\Crystal
CAUTION
Do not delete the %systemroot\Crystal directory. Other Business Objects products may require this directory.
2. Paste the files to the System directory. For example, in Terminal Server, the System directory is generally:
Winnt\System32
NOTE
Verify the correct directory location in your environment.
With the DLLs in the System directory, the User Path Variable will be able to locate them. The error messages should be resolved and exporting should be successful."

Crystal Reports 8.5 and Pervasive SQL 8

Post Author: manza
CA Forum: Data Connectivity and SQL
Hi.
I have configured a report in CR 8.5 Prof with the direct access to Data Files for Pervasive 8.
If I execute the report, everything works fine.
If I try Verify Database, CR tells me: "Choose Database File". Then I select the .ddf (FILE.DDF) and the answer is:
Betrieve [4]: key value not foundPlease give location of Info View or dictionary used to create this report
I have tested that the necesary dll's are loaded: p2bbtrv.dll, p2ctbtrv.dll, s2dtconv.dll, wbtrv32.dll, sbtrvd32.dll
The problem is that I have created a VB .NET program that execute a Report with parameters and export it to pdf format, and it gives me the following error:
"Excepción no controlada: CrystalDecisions.CrystalReports.Engine.DataSourceException: No es posible cargar la información de la base de datos."
... I think the translation will be:
"Not controlled exceptiom: CrystalDecisions.CrystalReports.Engine.DataSourceException: It is not possible to load the information from the data base."
I supose that if I solve the problem with "Verify Database" I will correct the problem with the program.
Thanks in advance.

There is a document for Crystal Reports in Citrix environment written for exporting error, but I think it could be applicable for your situation.
I quote it here:
"... errors occur because Citrix Server and Terminal Server use the User Path Variable rather than the System Path Variable for clients.
Solution:
This solution has been written for Crystal Reports 8.5. The directory path to the Crystal folder may be different in other versions. For example, in Crystal Reports 9, copy files from c:\program files\Common Files\Crystal Decisions\2.0\bin to winnt\crystal.
By default, the Crystal Reports export drivers (DLLs) are installed to the %systemroot%\Crystal directory (generally C:\Winnt\Crystal), which is not included in the User Path Variable. Each user will have a specific User Path Variable making it difficult to update each one.
Steps to Resolve:
Therefore, to resolve these issues, copy files from the Crystal directory to the Citrix Serveru2019s or Terminal Serveru2019s System directory.
1. Copy the files from the following directory:
%systemroot%\Crystal
CAUTION
Do not delete the %systemroot\Crystal directory. Other Business Objects products may require this directory.
2. Paste the files to the System directory. For example, in Terminal Server, the System directory is generally:
Winnt\System32
NOTE
Verify the correct directory location in your environment.
With the DLLs in the System directory, the User Path Variable will be able to locate them. The error messages should be resolved and exporting should be successful."

I need Crystal Reports XI R2 RDC merge modules with JDBC driver.

I successfully connected to MySQL server from CR XI R2 designer with JDBC driver. My application is developed in Delphi, using Crystal Reports VCL. I need to build a Installer including executable files, *.rpt files and CR RDC merge modules in Macrovision Installshield 12. But RDC_reportengine is not containing JDBC driver. How I to include and configure the JDBC driver?

I just done these steps. But following error occurs:
Error: 772 error in file C:\...\myreportfile.rpt:
Invalid argument for database.
Execute <PEStartPrintJob>.
I used mysql-connecter-java-5.1.7-bin.jar from mysql.com.
In designer connection url is
jdbc:mysql://mysqlserver/database
database classname is
com.mysql.jdbc.Driver
My Calling the report code from Delphi is:
CrystalReport.Connect.ServerName := servername;
    CrystalReport.Connect.UserID := username;
    CrystalReport.Connect.Password := password;
    CrystalReport.Execute;
It is worked successfully on installed the CR designer PC.

Crystal report print button greyed out in user citrix sessions

Hi,
We are running Citrix Enterprise Server 4.5 on Windows 2003 servers.
We have a ERP app called Epicor 7.3.6 installed on them.
Crystal Reports 9 is installed on all these servers and the epicor app displays and prints crystal reports.
Some users when logged into their Citrix profile session and running Crystal Reports from within Epicor application can not print the Crystal report because the Print button is greyed out.
We have compared users that can print against users who can not not print and not found anything at the network, file permissions, application permissions, printer setup setting level.
Also, if we were to take citirx completely out of the discussion, what might cause the print button to be greyed out in a crystal report when it is displayed (not the developer, but in the minmal window that shows the export, print, magnify options only).
Thanks
Chris

Check with Epicor. We don't know how Epicor implemented the solution so it's kinda like you asking a mechnic to fix your car, but he can't open the hood to see the engine.
A tip; this is more than likely due to permissions. So, compare between boxes thast work and don't work. Use [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx] to track permission issues.
Ludek

Crystal Reports 2011 not working in windows 2008 server CITRIX

Hi All,
We are using Crystal reports 2011 in windows 2008 server which is CITRIX farm., having crystal reports 2011 runtime in it..
We are using .net applicationton to run the reports.
The crystal reports parameter popup is getting opened. But the calendar icon is not fuctioning ..clicking on the calendar control no pop up appears. no error too..
OK button is not responding. Cancel button too.
Can you please help us why we are facing this issue in CITRIX only. When we are using the same version in desktop, Crystal report is working fine.
Please feel free to ask if required any more details about my problem.
Regards,
Venkat.K

Ido's idea is excellent, only addition I'd like to make is the following:
You are trying to run a .NET app. However, CR 2011 does not install any SDKs. So, the directory specified by Ido is not correct. Assuming that by CR 2011 you actually mean "SAP Crystal Reports, Developer Version for Visual Studio .NET", then the directory would be:
C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\Crystal Reports 2011\crystalreportviewers\prompting
If that does not help, use Process Monitor and see what the logs tell you (look for Access Denied messages).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Using Crystal Reports on a Citrix server

Post Author: rmarty
CA Forum: Deployment
I have a 2003 .net windows application that internal crystal reports built in using Crystal 11 SP2. On a basic client the merge modules and the reports run fine without incident.
This does not work on a Citrix server. I get a report load error.
Does the CR 11 Runtime need to be installed on the Citrix server?
Is there some special procedures or applications I need to install?
I don't believe I should have to install a server license for this to work or be licensed.
Anyone have experience with CR11 in a windows application running on a Citrix server?

Hello,
There is no supported method of using Crystal Reports without deploying the appropriate runtime files. Since Crystal Reports is not fully managed by the .NET framework this additional step is required.
Sincerely,
Dan Kelleher

Installing SAP Crystal Reports v 2011 in Citrix environment

Can SAP Crystal Reports v2011 run in a Citrix environment? Anyone have any issues installing? Running?

See this [Platforms |http://www.sdn.sap.com/irj/boc/support?rid=/webcontent/uuid/e01d4e05-6ea5-2c10-1bb6-a8904ca76411]link. Find the Supported Platforms for CR 2011. I believe we have supported Terminal Server and Citrix since CR XI R2.
I have seen issues with the latest C and TS versions though and the Citrix/MS forums should be searched for known issues.
Thank you
Don

Crystal Report XI Print report on different paper size (A4/Letter)

Hi,
I have designed report in Crystal XI using paper sieze Letter. Multipler sites are using this application. User in USA are using Letter size paper and User in Euorpe are using A4 size paper. All reports work fine for USA users.
When Eurpoe users print the report on A4 size paper which set in Letter size, the report is truncated from Header or footer. They are printing report from Application and application is set on Citix server.
If Anybody have any idea how to setup Crystal report so it can print on any paper size?
Thanks
Bhagvat

Hi Don,
Please find the below description.
Background: Crystal Report XI is utilized to develop and view reports with data source from Oracle based LIMS application (Vendor: LabWare). The reports are printed using network printer on US Letter paper for users located in North America and on A4 paper for users located in Europe. The report format is US Letter and designed to print on both paper formats i.e. Letter and A4.
Issue: When reports are printed by users in Europe using A4 format paper the printer defaults to US Letter paper (in printer preferences) resulting to data cut off from top and bottom on the printout.
1)      When report layout is select to A4 during developing reports using CR, the printing preferences changes to A4 when printed and vice versa for Letter format. How can we avoid CR to enforce from changing printing preferences?
2)     According to Citrix engineers in the company, the printer drivers installed on Citrix servers have nothing to do with printing preferences and CR defaults to paper size based on report design. What do we tell them about doing different to resolve this issue?
3)    Even though a printer preference of default printer on local desktop is changed to A4, the report gets printed to Letter format result in data cutoff. We have tried this option with several HP printers from few different company locations.
Thanks
Bhagvat

Retrieve crystal report file print settings

I have crystal reports 10 report file, in which I edited the printer settings... collate and number of copies(2) and saved it.
now i want to print it from VB6. I am using a customized print dialog form (not using the common dialog control)
I want to get the collate and number of copies settings from the rpt file. how can I get those details. any API available?

Hello Sankar ,
as you refer to the legacy technology VB6 I recommend to post this query to the [Legacy Application Development SDKs|SAP Crystal Reports - Legacy SDKs; forum.
This forum is dedicated to topics related to legacy SDKs, including the Report Designer Component (RDC), OCX, VCL, and Crystal Reports Print Engine (CRPE).
It is monitored by qualified technicians and you will get a faster response there.
Also, all Legacy Application Development SDKs queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

Crystal Report 11, List of Runtime DLLs, Runtime.hlp File

I am using Crystal Report 11 with my Delphi 7 application.
I need the list of runtime dlls which I will need to distribute with my application.
The Help file which comes with the Delphi 7 VCL Component (UCRPE32.hlp) says :
QUOTE
check RUNTIME.HLP in the Program Files\Seagate Software\Crystal Reports\Developer Files\Help folder
and make sure you have all the files.
UNQUOTE
I could not find the RUNTIME.HLP file in any folder/subfolders on the machine where Crystal Report 11 has been installed.
Can somebody tell me where I can find RUNTIME.HLP file or the list of runtime DLLs which is required to be distributed
along with my application(which is written in Delphi 7).
Thanks in advance

Hello Ramesh,
Business Objects does not support manual deployment of their runtime files. This started with the release of CR XI (v11.0). Please see [Business Objects Note 1218571|https://bcp.wdf.sap.corp/sap/sapnotes/display/0001218571] - How to distribute the Report Designer Component (RDC) in Crystal Reports XI for more information.
You may also want to review the RDC deployment article - [Creating an RDC Distribution Package|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/901c0761-cf1d-2b10-dea4-8e83937a9337] - that can be found on the SAP web site as well.
The RDC merge modules do not include the CRPE32.dll. Since you're using the VCL you'll probably have to add that file manually to your deployment package.
The merge module links in these articles have probably changed. Go to the [Business Objects Support Software Download|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm] page to find the RDC merge modules.
Change the Selection Criteria to this:
Software Product: Crystal Reports
Product Version: XI, XI Release 1, or XI Release 2 (depending on your version of Crystal Reports)
Software Type: Utility
You should also be aware of the fact that the VCL is not being updated any longer. I think the XI (v11.0) version is the last one that will be available. Additionally, the Report Designer Component (RDC) has been retired with the release of CR 2008. Going forward you'll have to migrate to .NET SDK or the Crystal Report Java SDK.
I hope this helps,
Sincerely,
Dan Kelleher

Crystal Report VCL 11 在Citrix下不能正常访问数据库

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