Custom Order Data Workflow

I am trying to get a comprehensive export of all my Order data (from Adobe Business Catalyst to CSV) to facilitate offline transactions with with my client's fulfillment vendor. Several issues are popping up and I wanted to know my options for each. Any assistance would be greatly appreciated.
Issue 1: Custom fileds present in my Online Shop Purchase Form are not accessible when viewing the Order data in the dashboard. These custom fields show in the Workflow Confirmation email, but not the Orders, so it would appear the only place they are saved is the Workflow Confirmation email (and not the system). Is this accurate? If so, can they be forced to save into the system and be viewable from within Orders via the dashboard?
Issue 2: When exporting Orders from within the dashboard, it seemd that only the top line summary info is exported. My client would like to have a complete record of all order data including custom fields available as an export option out of the dashboard. Can the export CSV data be customized? If not, can this service be purchased through Adobe or a third party?
Thanks in advance,
Ken

Are you calling wf_engine.completeactivity() WF API on which activity 1)DF_SCHEDULE_ELIGIBLE OR 2) DF_LINE_SCHEDULING ??
Try calling wf_engine.completeactivity() for DF_SCHEDULE_ELIGIBLE activity.
I created custom workflow processes in Order Management module. I am using wf_engine.completeactivity() to complete activity programmatically and then to proceed to next process in the workflow. Its working like a charm !! You can send me email if you have any questions.
Good Luck.
null

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    Moderator message: "spec dumping", please work yourself first on your requirement, do some research, talk to a functional consultant near you.
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    What you said is exactly what I want! Very thankful for your help.
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  • Impacts in COPA of changing material and customer master data

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    I would like to ask you experts if you have come across a similar scenario and if from your experience, it is something feasible to do or there are many risks involved. What can be the impact of this scenario in existing Operating Concern for both option 1 and 2 and what would be the key activities to perform to adapt the existing operating concern. What will be the impact of the needed conversions on P&L reporting?
    Sorry for the long story. I hope you can help me out.
    Thanks and Regards,
    Eric

    Hi,
       First i think you will need to test if it works for new COPA documents created via billing.
      If it works fine then the issue is if you wish to apply these changes to the historical data already posted.
      Normally there are transactions like KE4S where you can repost the billing document to COPA
      However this may not be viable for bulk postings
      You can perform realignment (KEND) but this only works at the PA segment level (table CE4XXXX)
    regards
    Waman

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