Customers Credit Availability

Hi!
Does anyone knows if there is an API, standard function or whatever that helps me get customer's available credit. I know there is a report "Customer Credit Snapshot" that gives credit limit, credit available, credit exceeded... I tried to find in the report the parts that calculate those amount, but couldn't make it work...
Or if anyone has an script to do that... Anything would be very helpful
Thanks!

Hi, and thanks for your answer, well at this point I think there are no APIs to get the information I need.
In AR, you can set a credit limit to customers, right... So a customer can have as many unpaid transactions as their credit allows them... that same thing works for order management, when you are submiting an order for a customer, the application checks if that customer has or not available credit... I've even tried to trace what the form (the one to submit orders) does in those validations, maybe I could find a function or something that tells me the amount of available credit or if the customer still has enough credit to submit the order...
I think I could make a function to do those validations or to get the available credit, but I don't know what are all of the places I need to check: open transaction, orders, receipts (applied and unapplied) .... etc... I need help with that...
Thanks...

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Hi Folks, Can you please let me know in which table customers credit exposure will save??

Hi Folks,
Can you please let me know in which table customers credit exposure will save??

Hi Srinivas,
credit exposure is not available in CRM but in ECC. You can see open credit values in ECC tables SO66 and SO67.
Best regards
Marion

Credit account is not showing the group customers credit exposure

Hi Exports,
I have an issue where in grouped some customer for credit control. Here say i have taken xxx1 customer as master customer for credit control so that customer xxx1 will carry the credit limits for customers xxx2, xxx3 and xxx4 and i have assigned credit account xxx1 to all customers. If i check customers credit accout in FD32 (status tab) of customer xxx1 it
is showing zero credit exposure for all the customers though the Sales transaction are happened with all customer.
Note: I am using update group 000015 (delivery level) and dynamic check.
Please can u explain me what could be the reason.
Thanks,
Swamy H P

Hi,
When you use Update group 000015, the system will update only the values of open deliveries and billing documents. It will not consider the Sales orders in FD32 .
So you have to change the update group 000012.
Regards
M. Lakshmi Narasimhan
Edited by: Lakshmi Narasimhan M on Apr 26, 2010 6:48 PM

Wrong Excise Amount In Credit available column in J1IEX_P

Hi Frends,
I have created PO with inventorized inclusive excise duty.(JMIP) is maintained 0 % in PO.
While MIGO,the MRP indicator is ticked & excise base amount & excise duties amount entered.
But while posting the excise invoice ,it is showing that credit is available for that material& i can post the excise invoice & therefore excise entries are showing in accounts that shoul.It should not show any value in credit available field as it is inventorized.
Please provide any solution for this.
Regards,

>
SAP MM India wrote:
> Hi Frends,
> I have created PO with inventorized inclusive excise duty.(JMIP) is maintained 0 % in PO.
> While MIGO,the MRP indicator is ticked & excise base amount & excise duties amount entered.
> But while posting the excise invoice ,it is showing that credit is available for that material& i can post the excise invoice & therefore excise entries are showing in accounts that shoul.It should not show any value in credit available field as it is inventorized.
>
> Please provide any solution for this.
>
> Regards,
Hi,
Excise credit is vailale since you have entered excis evalues by ticking MRO indicator, which eclusively indicates that Excise is paid on the material.
However excise credit availablitiy & eligibility for the material only is dependent on end use of that material.
If you want no excise credit to be availed just change the material type to "N".
Hope it is usefull.
regards,
ak

BED change in capture excise(J1IEX)-value moved from Inventorized duty to Credit available

Dear Friends,
Scheduling Agreement has a material which is subject to non-setoff JMIP(inventorized). WhileGR(105) posting, excise is only captured.
When Excise number is checked in J1IEX, excise inventory value is displayed under Duty Values tab and in Inventorized duty field(because it's JMIP).
Now due to some reason captured excise's BED needs to be changed from 12% to 10% under Duty Rates tab in BED field. Now when this BED percentage change is done, inventorized duty value(in Duty Values tab) becomes ZERO and new value is updated in Credit available field(in Duty Values tab). Now this Credit available field is used for SETOFF values which update CENVAT.
Could anyone please why SAP is behaving in such a way? According to me, new BED value should be updated in inventorized duty value.
Thanks & Regards,
Mihir

What i understood from your post is that you have changed the Excise rates from J1IEX transaction from 10 to 12% for example. After doing this, these values are appearing in Set off values instead of Inventorized values. Let me know whether my understanding is correct?
If this is the case, you better cancel the GRN document and Cancel the excise invoice (Provided Excise invoice is not yet posted) and Change the Purchase order / Scheduling agreement (Change Condition records in FV12) and redo the GRN against Purchase order / Scheduling agreement.
For me, this seems to be bug. You have two options, one is changing the duty back to Inventorizable in Excise tables or raise an oss message for SAP to revert with the correction instruction.

How to view the date when the Customers credit limit updated in SAP-FSCM?

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I'm trying to purchase songs from itunes but nothing is happening after I push the "buy" button. I have credit available but nothing is happening. Do I need to restore or update?

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Try to connect in recovery mode, explained in this article:
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Before that, back up your device, explained here:
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You can check your warranty status here:
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$100 is not enough to pay for the item and the sales tax.
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When I try to purchase a tune on itunes it takes me to the takes me to the payment window. I see a credit by my name. How can I use that credit available to me without having to be force to use my credit card or redeem a gift card?

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When I try to purchase an album on itunes it takes me to the takes me to the payment window
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Apparently there is an issue if you try to make a purchase which is more than the amount from a gift card. It should charge the balance to your stored credit or debit card. It doesn't and displays this error instead. This issue is known by Apple but no fix date was given.

Include unconfirmed items in customers credit exposure

Hello,
I have a requirement where i need to include unconfirmed line items in the customers credit exposure. Currently, if an item is unconfirmed, it does not count towards the exposure until it is confirmed. Also, i have noticed that sometimes when an item is confirmed, it is still not counted towards the customers credit exposure.
help is appreciated.
thanks,
Scott

In case the item category is relevant for credit limit then it will affect the exposure. Also whenever the line item has pricing on it with the confirmed material then it will affect the exposure. check the net value of the line item if it is not confirming? in case it is 0 then it wont update.

Credit available (nnd verified on web site) but no...

Hi,
I have some credit available on my account, as I can check via the skype web site, however connecting via the skype client this is not available.
I am using skype version 4.3 on linux
any suggestions to make the credit available via the client?
TIA for any assistance!

Try Nokia Software Updater and also check what software is available for your handset here
http://europe.nokia.com/support/download-software/device-software-update/can-i-update
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

BT keep customers credit monies and how much inter...

After a complete mess in a home move 5 days later and hours on the phone finally someone admits the problems cannot be rectified - they cannot return my number after cancelling wrongly, they cannot re-direct and they cannot give me a new number for when I would move in 10 days time - result cancelled our service.
5 weeks later and I get a letter saying they have not been able to e-mail the bill, so I log on with interest to find out - my credit has still not been sent 5 weeks after cancelling and then not only that they have deduct £12 for a service on the 20th July over 2 weeks after I have cancelled. Oh no I was go to have to phone again. Not easy to get to talk to someone through the system when you don't have a phone number as they removed it from the system in the first place in error. Finally through 4 times today, 1st call 38mins and in the end hang up as on hold for 10 minutes, 2nd call 31 mins get re-directed to billing. I then follow the complaints code and ask to be escalated. The supervisor calls me back 5 minutes later having reviewed the notes and found the calls to listen too ( interesting that as previous persons had told me they neededhour hours!!). The promised to call me back in 20 minutes, they didn't. Called back and now waiting for another call as that supervisor did not leave her name on the system to be found!!
So Bt still hoverground £80 of my money that they have had for 5 weeks. They keep trying to tell me they can credit what is on the account currently but not the £12 they took on the 20th July even though the account was closed and I would have to wait for a final bill. The last time any call was made on that phone was late June !! Hours of phone calls and they have my money and will not return the full amount even though their errors and delays in systems. Help - how can I get my money back in full and without waiting fotherein systems and errors to work through?

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Credit available but apps debited from my bank account

I have a balance on my account in the application store. If I buy from I tunes it takes it off the credit balance, but when I buy from the app store it goes off my bank account even though there are funds available? How can I stop this?

Have you changed countries somewhere in this process? That would explain it if you did.
If not, are you buying apps using some non-standard practice (for example, are you "gifting" the apps to someone else)?
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Credit Limit issue during PGI despite Credit available to customer

Dear All,
We have configured for Credit Management for Customer.
Everything was working perfectly fine for a very long time. But now there suddenly seems to be an issue. The customer has available credit but still the system does not allow us to do PGI. It gives an error message that the customer credit limit has been exceeded.
We checked in FBL5n and found that credit is available. There are no backlogs. But in FD32 we found that the credit exposure shows values in positive and the Blocked check box is ticked therefore blocking the customer. When we checked through Menu path - Environment - Sales & Distribution Docs - Open Orders and Open Deliveries , here we found that in table S067 there are open orders and open deliveries. But upon cross checking with VA05n and VL06/Vl04, we found no open deliveries or open sales orders.
This seems to us as a strange issue that the system is not updating the LIS table although we have not configured for LIS.
We contacted SAP for this and were given a temporary solution to execute program RVDREK77 to clear the table. But this dosent seem to be a permanent solution since we have to run this everyday as a background job. Also this program can be run only when no other transaction happens in SAP.
If anyone has faced a similar problem, I would request to suggest us a permanent solution for this.
Thanks & Regards,
Rohan Gudavalli.

Hi Rohan,
As per my understanding of the issue, There is problem in credit updation. To manage this you have to run the program RVKRED77. On executing this program system will reorganize the credit in case of update errors. Please have this execution done once in a week during week ends for required credit control areas. This is quite common problem we encounter regarding the updation of credit and the only way is to run the mentioned program periodically.
As you know normally in credit S066 and S067 information structures are involved in the updation. These information structures work in tandem with the update group which is assigned in OVA8 screen resulting in the updation of credit.
When an order is created S066 information structure gets effected and OEIKW field value gets increased.
When order is delivered S066-OEIKW gets decreased and S067-OLIKW gets increased.
When delivery is billed S067-OLIKW gets decreased and S067-OFAKW gets increased.
So credit is completely controlled by the information structures and the update group. Some times it happens that system will not be able to update the credit. To re-organize the credit incase of update errors please have a background job set up done prferably during week endsfor the program RVKRED77.
As you are saying that you have problem with only one customer; please check whether oldest open items check is evaluated.
Please use the program Check_CM to analyze the credit. On inputing the order number or the delivery number you can get the complete analysis of the credit done for the order or delivery.
Hope this explains.
Edited by: mokirala tilak on Jan 6, 2012 6:21 PM

Customers Credit Availability

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