DAC E-mail on AIX

Question

Hello,
I am trying to get DAC E-mail System working on AIX. I added me as Recipient in /Analytics/DAC/conf/email.xml.
I am not sure how to configure server.properties with SMTP mail. We are on Siebel Analytics 7.8.
type=DB2
conn_str=*****
host=
port=
DatabaseUsername=******
JDBCDriver=************
JDBCUrl=******************
email_host=??Just Host Name??
email_protocol=???? ( just smtp ?)
email_user=???? ( what about password?)
email_address=******************
The *'s above have data in the file. But I am not sure weather ??? fileds are configured properly or not.
Thanks in Advance
Edited by: OBIEE_DAC_ETL_DEV on Mar 30, 2010 4:15 PM

Answer 1

ePhone,
I would like to apologize that your feel frustrated, and try to explain what I believe is happening in your situation.
The limitation you are running into is because of two things. The POP3 server you are accessing is configured to only allow 1 connection per account at a time. That is why you are being prompted for your password. Not all POP3 servers are configured this way.
One way to look at a POP3 server is similiar to a PO Box. If both clients try to grab your mail at the same time, sometimes things get stuck. Some POP3 servers go into a "pop lock" or "pop.lock" for that account when this happens, others require reauthentication. By requiring the password again it knows which one you are actually checking "live".
As for the "This message has no content" or "This message has not been downloaded yet", it is because your computer is removing the messages from the server when it downloads them. This is a setting you can adjust on most mail programs on your computer.
The iPhone downloads them as needed, and normally just pulls a list of messages from the server first. If they are removed by your computer before the iPhone can get them, the iPhone can't download them. Going back to the PO Box analogy, your computer is removing the mail from the PO Box. The iPhone gets a list of the email, and then brings you the ones you go to read. If your computer shows up and removes the mail in the interim, the iPhone can't get the email.
If you want truly synchronized mail on multiple devices you may want to consider an account that supports IMAP. While this article is specific to .Mac, it does a good job of explaining the differences between POP and IMAP mail protocols:
http://docs.info.apple.com/article.html?artnum=51729
Hope this helps,
Nathan C.