Dealing with apple?

Purchased Ipod 20G Nov 2004. Nov. 2005 quit working one week out of warranty. took it in and they gave me a "different one". April 2006 "different one" quit working - took it in and tech support at apple store said mother board was bad and won't do one thing about it. Dec. 2005 purchased a Ipod 30G w/video screen. April 2006 quit working as it has a bad screen which tech at apple store says was damaged by us, but it was not damaged in any way shape or form. Called support and talked with woman in Canada not any help. Called and talked with tech at apple store - first woman was mean and very unhelpful. Second woman not as rude but definately not helpful. Any suggestions on getting somewhere with these giant companies when I spent a lot of money on inferrior products?
ipod 20 & 30   Windows XP  

humm i never have a problem with apple support
and i have had to take my computer there 2 times and have had 2 ipods replaced, you should really look into getting applecare, they are alot more helpful if you have it

Similar Messages

  • HOW DO YOU GUYS DEAL WITH APPLE.. SO CONFUSING...NEED HELP WITH SPECS FOR PURCHASE OF IMAC 21.5

    Hi guys, been reading your forums, blogposts, etc and am getting more confused.  I'm just a video girl trying to produce meaningful content through web videos for small to mid sized businesses and want to come over from the dark side. 
    Good news,, I dont need a super giant system,  I do simple editing for web videos, minimal graphics, no motion graphics, no animation etc. currently using CS4, will probably end up with 5.5.
    I want to get imac 21.5 or 27 if i have to..  So here's the question we all have,,, what do I really need besides an Apple fairy godmother to figure this crazy stuff out?????
    I want to be able to have firewire add on, but the rest is what I need help with.   So i've been looking at cs6 specs, even though im not there yet, eventually will be,, so just need to run cs4 now and build from there.  I also want to eventually move to final cut down the road so I want imac able to upgrade to final cut.
    WHAT DO I REALLY NEED MINIMALLY FOR NOW?  WHAT CAN I GET LATER IF i CHOOSE TO DO MORE AND NEED MORE POWER?
    cs6:
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8, v10.7, or v10.8**
    4GB of RAM (8GB recommended)
    4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    Additional disk space required for preview files and other working files (10GB recommended)
    1280x900 display
    7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
    OpenGL 2.0–capable system
    DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
    QuickTime 7.6.6 software required for QuickTime features
    Optional: Adobe-certified GPU card for GPU-accelerated performance
    Any responses would be great.  I know you guys are busy answering the really high end tech questions

    All the current iMac models (both 21.5" and 27" with OS X Mt. Lion 10.8) will run CS4, 5.5 and 6 just fine.  They will also run Final Cut Pro X just fine.  Ditto for most any application you may want to use.
    Below are some notes (specific to your apparent requirements) that may help you with your purchase decision:
    Notes on purchasing a 21.5" iMac
    All 21.5" iMacs come with 8GB RAM but you cannot add more later.  I strongly suggest getting the maximum RAM (16GB) when you order the iMac.
    The basic hard drive is a 1TB 5400rpm drive.  It will work fine with Adobe CS but you will probably want the added speed of the optional 1TB Fusion drive for better performance. Some people will recommend/argue for one of the optional SSD drives instead, but they are very expensive and still only come in relatively small capacities - I don't recommend the SSD drives.  Get the Fusion drive and spend any extra money on a good external hard drive for backup and/or extra storage instead of an SSD.
    Notes on purchasing a 27" iMac
    All 27" iMacs come with 8GB RAM and you can add more later, up to 32GB
    The basic hard drive is a 1TB 7200rpm drive - it will be fine with Adobe CS.  There are upgrade options to a 3TB 7200rpm drive or a 1TB or 3TB fusion drive - these will be fine also.  There are also SSD drive options, but I do not recommend them. (Same comments as above.)
    Notes on all the current iMacs
    iMacs no longer come with built-in CD/DVD drives.  If you need one, you will need to purchase the Apple Superdrive accessory drive ($79)
    All of the iMac graphic processors (GPU's) are compatible with Adobe CS 4, 5.5, 6
    It is very difficult to impossible to change or upgrade the hard drive later on, so don't buy low-end thinking you can add a better internal hard drive later.
    Be aware that Macs always come with the latest (most recent) version of OS X.  And OS X Mavericks (10.9) is due to be released soon (in the next month or two).  There is no guarantee that the older Adobe CS 4 or 5.5 versions will run on OS X Mavericks.  If you cannot upgrade to CS 6 in the near future, you may want to purchase now rather than after OS X Mavericks is released.
    For what it's worth, I'd recommend the 27" iMac if your budget can afford it.  You will appreciate the larger screen size and added capabilities over the years you will use the computer.

  • I just installed LION....what is the deal with Apple works?

    I cannot open Apple works becauce Power PC applications are no longer supported... I use a Mac not a PC...What am I doing wrong?

    PowerPC is the processor architecture that was used on Macs until about five years ago. Since then, the Mac platform has been based on Intel processors. Until the release of Lion, there was an emulation layer in the Mac OS called "Rosetta" that enabled legacy applications built for PowerPC to run. Rosetta isn't present in Lion; it can't be put back; and therefore PowerPC applications don't work in Lion.
    If your Mac shipped with an older version of the Mac OS, you can use your installation discs to install it on a partition of your internal drive, or on an external drive. Boot that installation when you need to use the PowerPC applications, and meanwhile prepare to migrate your data to newer software.
    If your Mac shipped with Lion, you can't run PowerPC applications.

  • What is the deal with "Apple official unlocked" iPhones on eBay?

    Does anyone know what this means? The eBay sellers say that you can use these phones on any network (like T-Mobile)...but what is the catch? is there some sort of hidden cost or issue with the phones? and why do they say it's officially unlocked by apple, (not jailbroken)...curious as to why/how Apple would do this? Also, does anyone know if/when Apple will make the iPhone available on any other network other than AT&T?
    thanks

    Yes, they are officially unlocked by Apple. Yes they will work on T-Mo but not completely. T-Mobile 3G WILL NOT function on the iPhone 3G due to different frequencies. If you have trouble believing this saying that there isn't one unlocked to test on T-Mo then look at the G1 Android phone from T-Mobile, it WILL NOT work on AT&T 3G, and it can be unlocked.

  • HT204053 I am dealing with apple I have no interest on community opinions

    I am only interested to have the same identifications between my Mac Air and my IPAD and that is an Apple problem  and not a community and I am not interested to discuss private matters with public

    And yet you post in a public forum?

  • Is it worth dealing with apple for a small iphone fault

    Not my iPhone, but another guy has his iPhone 4 and the speaker doesn't work sometimes so in calls he would have to put it on loudspeaker just to hear it, but it fixes itself and it recurrs about once every 2 weeks or month ish.
    I heard apple is good with support and customer support which is one of the main reasons I buy apple products but is it worth going in over just that small fault?

    This is up to the individual, but I certainly would if no change after the standard troubleshooting steps.

  • We need a new section entitled:  Issues With Apple Customer Service

    "This Feedback about the Discussions forum is intended for questions about how to use Apple Discussions and for general constructive feedback about how the Discussions system is operating or how it may be improved. Please use this forum appropriately. Failure to do so may result in your posting privileges to this forum being disabled.
    If your question concerns a hardware or software technical issue, please do not post in this forum — instead, go to the Apple Discussions Homepage, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the Post New Topic link. "
    Alright, I have a suggestion for improvement. We need a new forum section for complaints about the way Apple is treating us.
    To make sure I'm being clear, let me give you an example of just such a post that may be included in such a section.
    I ordered online the family packs of Leopard, iWork '08 and iLife '08 on November 6th. I received an email telling me my order had been shipped on November 7th.
    On November 9th I decided to check the progress of my shippment by logging on to FedEx. To my surprise, it had been delivered! Not to me but another party. I could download a PDF from FedEx and see the signature.
    After trying to deal with FedEx for a few days I was finally told to deal with Apple because they would have to initiate the investigation. Fine. These things happen.
    On 11/13/2007 I spoke with an Apple Customer Service Representative and received an Apple Issue Number and Case Number. I was told that it should be resolved in a few days. It wasn't.
    11/20/2007, Here's where it gets interesting. In talking with them again I explained that since my signature was not on the FedEx ticket it had not been delivered properly if at all. I explained that since FedEx was clearly at fault the package should be shipped again. Finally they agreed. I was told that my package would be shipped and to expect an email.
    11/23/2007, I was told again that nothing would be shipped until after an investigation had been completed. So did they lie? I spoke with a manager who kept repeating that he was sorry for the mis-communication. That became very frustrating to say the least. Remember, FedEx requires a signature. Without it or my permission to deliver somewhere else they must deliver to me and get my signature. The FedEx PDF clearly shows another persons signature.
    Equally frustrating is the fact that they will not keep me informed as to the status. I have to call them and wait on hold. I did get a couple of emails with text along the lines of, "We continue to work with our carrier on your lost package. "
    However, there is no way to reply to these form letters. The only way to stay in touch with Apple is to call and be put on hold.
    Twice, after giving them my order number and being put on hold "while they look up my records" or whatever, the call was disconnected. I'm not saying they did so on purpose but the results were the same. Another call, another round of giving my order number and explaining to yet again a new person the details of the situation.
    I've had many problems with Apple since becoming a customer in June of 2006 but I just can't let this go. I need a place to warn others. If you buy something, you might be better off buying it from a store instead of on-line. This kind of information is needed to warn others concerning the business practices of Apple should something go wrong. This is why we need a new section for putting forth such complaints.

    It seems to me that the real problem here is with FedEx, as I have encountered similar types of problems with them in the past. Even though a signature is required, I have had packages left on my porch. When I enquired, someone had actually signed (i.e.forged) my name! Other times it has been left on my porch with some other signature. When I call to complain, FedEx just seems to think there is no problem as long as I got my package. They seem totally unconcerned even though a signature is required and I definitely did not authorize delivery with no signature. I have expressed my concerns directly to Apple, but have no way of knowing if it has done any good. I think this problem is worse with FedEx ground, as that is contracted out. Around here anyway, i think the drivers will sign the ticket and leave the package just so they won't have to make another trip. It's not right, and it's not supposed to happen this way, but i know it does.
    Apple entrusted your package to FedEx in good faith that it would be delivered to you, and that your signature would be required for you to receive it. That should have resulted in you receiving it. however, due to a false signature, you did not. Clearly, FedEx is responsible.
    If the package was supposedly delivered to your address, but has a false signature, I wonder if the driver might have signed the delivery ticket or gotten someone else to sign it and just left it on your porch or something like that. If so, it could have been subsequently stolen. If something like this happened, it might explain why things are so bogged down in the investigation at Apple. From their viewpoint, the package was delivered and a signature was obtained and they are probably being stonewalled by FedEx.
    A user to user discussion forum such as Apple Discussions won't help with delivery problems. It's best to report them directly to Apple as you have done. If you continue to have problems, you can call Apple and ask to speak to Apple Customer Relations. They may well be able to cut through the red tape. You could also express your concern in the "Feedback to Apple" section. Maybe if enough people complain, they might consider awarding the shipping contract to someone else. Or perhaps the other shippers are even worse.
    One of my recent shipments was evidently lost in a typhoon. But when I called Apple, a replacement was sent out immediately. This is more what I would expect of Apple, and you have every right to expect similar treatment.
    If FedEx delivered to the wrong address and got a wrong signature, they should be expected to go back and retrieve the package. But if they delivered to your address and did not get your signature, then you would be well within your rights to go to your local Better Business Bureau and file a complaint against FedEx. That might possibly get some action of some sort. FedEx cannot ignore the BBB as easily as they can ignore you. If your signature was actually forged, you will certainly be able to prove that the signature on the delivery ticket is definitely not yours. And you could forward the BBB complaint to Apple. I don't know if this would help or just muddy the water, but it would put a little more pressure on FedEx I would think.
    In the meantime, I would certainly speak to Apple Customer Relations and see if they can help you out here. They want happy Apple customers, and I think they would like to know about the extreme frustrations you are experiencing through no fault of your own.
    I sympathize with your problems, and I hope that you are able to get them resolved soon.
    Good luck!

  • The worst service I have ever had with apple.

    Ok, about a week ago my ipod mini started to show very obvious signs of hard drive failure. I now know this is very common with ipod minis. I took this ipod to the apple store in victoria gardens, and got an appoitment at the genius bar. I have never seen in my life such poor management. They tried to find every reason in the world to not replace my ipod with a new ipod. Not REFURBISHED new. I do not settle for refurbished parts. Now it states in they're warranty that I have three choices. 1 replace the ipod with a new one. 2 refund money. Or 3 get a refurbished ipod sent to my home. I of course wanted my money back because i don't want this problem to happen again. Refurbished parts are crap! My ipod is still under warranty and I demanded the money. Apple said we choose what option you get but no where does it say on they're warranty they choose. I argued with the store for almost 2 hours but they would not budge. I want to know if They should have given me my money back or is this a common issue with apple? All I know is that Next weekend I'm probly going to be potitioning outside apples door. And if this problem is not resolved I will never deal with apple again. I have also reported them to the better business bureau for inspection.
    DELL   Windows XP  
    DELL   Windows XP  

    "Apple said we choose what option you get but no where does it say on they're warranty they choose".
    No? This is from the warranty. I've highlighted in bold the 3 words you seem to have missed.
    "If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."

  • This problem showed up last year spent 2 months with apple senior supervisor for tech support no solution. When the "new" itunes came out problem fixed its self. Just did an update last week or so and back to the problem. In "get info" missing all rt side

    Last year upon an update some of my itunes media was not working. Then the new version came out and it fixed itself.
    Well another update and we start over with the problem. In the itunes store you can not preview any tv show, music video, or movie.
    In your itunes library none of the purchased movies, tv shows, or music videos play. The element the same is in the get info tab. The information in the right side pane in the middle is gone. The left side information is still present. The right side info is the purchase info. Even an item downloaded today had the missing info and will not play. After dealing with apple support with the first go around last year. I uninstalled and reinstalled itunes 8 or more times, in the proper order. I deleted my itunes library and reinstalled it. We deleted all types of program files and program data. nothing worked. I was trying things on my own and foung nothing. Please help I am so frustrated with this. It seems to be a codec error that I can not solve.

    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
    Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
    Please keep all correspondence regarding your issue in the private support portal.

  • Where can I find the original contract that I have with Apple?

    I've registered with ADC a long time ago (more than 8 months) I don't remember exactly what the contract is and where to find it, the one that you deal with Apple? Was there even one? I just presumed there's gotta be a document describing the terms and agreements for selling on the app store?

    hm...then I also don't have a clue. But...you can conatct Apple and ask about it. I just had a look at
    the email they sent me back then and here it is:
    {quote:title=Apple wrote:}
    The Paid Applications agreement (Schedule 2, as agreed to on iTunes Connect) is attached for your records.
    Please use the Contracts section of iTunes Connect to provide your contact, banking and tax information. All required information must be provided in order to receive payment for software applications sold on the App Store. You can also access the Contracts section on iTunes Connect to check the status of your agreement.
    If you have any questions, please email [email protected]
    Best Regards,
    The iTunes Store
    Contract Administration
    [email protected]
    {quote}
    orrrrr...send me a PM if this is possible in this forum and i will send you the PDF with the contract I got.

  • Leasing problem with Apple Financial

    I know this isn't the right forum to post this, but I didn't see any "general" discussion forum. We have a leasing problem and the representative we've been working with is no longer returning my calls. I was hoping that someone here knew the contact information for one of the managers at Apple Financial. Here's what is going on:
    Back in 2002, 2003, and 2004, our company entered into "fair market value" leases with Apple Financial. The leases in 2002 and 2004 were for 24 months. The lease in 2003 was for 36 months. Getting right to the point, unaware of these leases (the employees that started them left the company and the knowledge was never passed on) we've still been paying into them until just recently.
    All in all, we overpaid on these leases by $36,000. Surprised that this was allowed to go on for so long, I found someone at Apple Financial in asset management. I put together a spreadsheet that included when the leases started, when they ended, how much we should have paid into them, how much we overpaid, and any other pertinent information. I estimated the buyout of the leases (which would have been in 2004 and 2006), padded the buyout cost, then added 6 months worth of additional payments (further padding the cost). I then requested the remainder be credited back to us.
    After almost two months of sporadic communication on the part of the representative, I was simply told "no" to my request (left in a voicemail), without any reason why or option to negotiate (I called back, but have yet to have my calls returned).
    I'm am shocked that Apple, a company that I always though positioned itself as caring about their customers, is unwilling to return even one cent to us or talk to us. We aren't asking for the full overpayment to be returned, only a little over 2/3rds. I feel that's a reasonable request. For Apple to keep all of the amount we overpaid seems immoral. How can that be justified? We never received notice that the leases were coming to a close. The only reason I found out about the leases is that one closed by "itself" (after 46 months of overpayment for a total of $15,812.87 that was overpaid).
    The first time I the saw the lease paperwork and the amount we over paid, I had full faith that Apple would come through and do the right thing. So I again want to say that I'm shocked Apple is unwilling to do anything.
    If you know someone that can help us, please let me know. My faith that Apples cares for its long term customers (we've been buying Apple products for our business since 2001) is dwindling.

    Hi, Kevin, and welcome to Apple Discussions. You're quite correct that this isn't the proper forum for your post, and in fact there is no right forum for it. All of these forums are for technical advice, not the kind of problem you're having. You're just going to have to keep dealing with Apple Financial Services. But perhaps someone else at Apple can get you a hearing from someone higher up in AFS than the fellow who isn't returning your calls. See what you can do with some of the numbers on this list:
    http://www.apple.com/contact/
    If you can't get a call back from Financial, see whether Customer Relations (1-800-767-2775) can draw the attention of someone at Financial to your request.
    I obviously don't have all the facts of the case, but any customer with a $36,000 beef would certainly get my attention, and fast!

  • My brand new Macbook PRO crashed completely after it went through the iOS 10.7.4 update, I lost everything and Apple just wants to replace the HD and let me deal with the hassle.

    Last Thursday May 10th I received a prompt from the Automatic Update to update the iOS to Ver. 10.7.4, set the start and was watching the progress when it stopped with an error message saying that it was not able to update, right below there was a buttom "RESTART", pressed the buttom and waited to re-boot.....That was the end of my computer, somehow the update crashed my HD beyond recover, it would only show the gray screen with Apple logo in the center and kept beeping, BEEP BEEP BEEP.....PAUSE.....BEEP BEEP BEEP.....PAUSE.....on and on and on and it never past that.
    Friday May 11 I took it to a retailer where I received the bad news that the HD was crashed and the teck couldn't even try to copy anything from it as it couldn't locate it. I checked iCloud on a hope that all my stuff would be there but new surprise, iCloud didn't kept all of my stuff as it was programmed to.
    Now here is the funny part, the tech from the retailer informed me that the only thing they could do was to order a new HD for my 4 months old Macbook and that the time to have my computer back will be at least 15 days, now that is the funny part, I fail to understand why do I have to suffer the hassle of loosing all my data plus wait at least 15th days to have my computer back (meanwhile loose work) on a problem caused by Apple, PROBLEM, not machine defect, clearly my computer had no problem untill I followed the procedure to update.
    On Saturday May 12 I contacted Local Apple Support (I have failed to mention that I live in Brasil) and they informed me that what the dealer said was the only thing that could be done, too bad for me if I lost everything, going to loose several days of work and whenever I receive my computer back will have to re-construct all my life and deal with the forever lost data.....DEAL WITH IT
    After a couple of discussion with Apple Support and the Dealer, I made my decision to take the Macbook to the dealer today for repair and meanwhile I'm opening a case with the Brazilian Justice to have Apple honor with all the trouble and hassle that it is causing me, it's said that I have to take this type of action as I'm a very fan of Apple and it's products, have had several iPods, iPhones, Macbooks, Keyboards, Mouses, Apple TV, etc.....This i the first time I have a problem with a Apple product and got a taste of the "Apple Care", it seems like Apple is more concerned on seeling products then keeping long time customers happy.
    One last thing, today when I was at the dealer to drop my computer for repair, the Technician informed me that he also had a computer crashed and the HD erase on Sunday May 13th in the same way of mine, after the update everything was gone, also he said that we were not the only ones, iPads and iPhones were going trough the same situation, update causing complete breakdown.
    WORD OF ADVISE, BE 1000% SURE THAT YOU HAVE EVRYTHING BACKED UP BEFORE YOU GO THROUGH AN UPDATE.

    rvalezin wrote:
    If I need to back-up every hour of my life in order to be able to save everything from something like this I won´t do anything else.....at least we should be able to trust that Apple tests this updates so situations like this won´t happen.
    That's exactly what Time Machine does for you.  It backs up every hour, so you don't have to.  While it is backing up, you keep on working.  Time Macvhine came with your Mac and you chose not to use it.
    The 10.7.4 update did not cause your hard disk to fail.  Hard disk fail due to mechanical causes.  They are extremely reliable, but that doesn't mean every hard disk will last a long time.  Your mileage WILL vary!
    If you are dependent on your computer and the data stored on it, then you should make sure you have AT LEAST two copies of all data and probably three or four.  You should use at least two means of backing up in case the backup software has a problem.  And you should consider having a backup computer if you live in an area where replacement takes too long (whatever too long is for your business).
    Apple hardware and software is very, very good.  You have documented your experience of this.  But NO hardware or software is perfect.  You also have experience of this.
    It is YOUR responsibility to ensure that your system is set up to protect your data and availability of computing resources.

  • Two Apple ID's: Dealing With It

    Here's a means to deal with the 2 Apple ID problem. It's not necessarily a solution; it's a message to Apple.
    Background: The old MobileMe, iTunes, and iCloud accounts do not get along. This is because iTunes used one Apple ID for purchases, and MobileMe another, which was always the @me.com or @mac.com email address.
    Along comes iCloud and it insists that the @me.com adress is its own Apple ID, and al devices and iCloud apps or content services must and can only sync to a device running that account. This does not mean you cannot use your content from the old iTunes Apple ID on your device if it is authorized, but many push, sunc, in-App opurchases, or auto-update featreus cannot work unless you make the effort to log-out of your iCloud Apple ID and log-in to iTunes with your iTunes Apple ID.
    This 2 Apple ID confusion is maddening. Originally .Mac/MobileMe were Mac-only service with no relationship to iTunes. Since iTunes was a broad service extending into the world of PC's and Windows, it did not tie its accounts (Apple ID's) to a specific Apple-generated email address. this is probably why @mac.com was replace with the less Macentric @me.com.
    Here's a way to get the message to Apple that this transition is creating all sorts of problems for those with older iTunes and .Mac/MobileMe Apple ID's:
    Using iTunes, log in to the Apple ID you DO NOT WANT in the future. This will be the Apple ID with the email address different than the one you use for iCloud. Duoble-check.
    If you do not have an iTunes account with your iCloud name then you are safe and free to make one that is identical. Stop reading any further.
    Once you've logged into your iTunes account (which is just the account attached to your Apple ID), go to Purchase History.
    Identify all purchases in an invoice (each sepaarte line item is an invoice) and click Report a Problem.
    Always choose the LAST item in the pulldown menu. This is the catch-all, generic problem.
    Type in (or modify as you see fit), then click Done. Repeat for every paid item:
    This item downloaded to the wrong account. For syncing with iCloud I need it to be on my iCloud account which is Apple ID [email protected]. Thank-you.
    I did this on a trial basis and recieved a transfer. I have now reported all 400 paid items from my non-iCloud account witht the above request. It took a bit of time, but I feel it may achieve what I require.
    It only works with paid items: apps or media content. Anything free or an in-app purchase does not work and will bump you to a webpage. For free items find your email invoices and print those, then re-download them again.
    But here's the catch. Apple has to respond to every one of those requests. If an app costs $0.99 then Apple takes $0.33. responding to every "Report a Problem". For every $0.99 app will use more labor costs than the app made for Apple. Same for songs.
    Apple offers great products and services, but this ping-pong game with .Mac, MobileMe, iTunes, and now iCloud is a major problem because it diminsishes the capabilities of our invested hardware when we cannot sync across Apple ID's. The most loyal Apple customers were those early adopters who, like myself, find we cannot utilize all our apps and content because we cannot combine Apple ID's.
    This method may not work or work for everyone, but it sends a message that there ineed is a "Problem", triggered by iCloud's implementation.

    Some things are mixed up here, seemingly...
    I seem to have two Apple ID's attached to my e-mail.
    An Apple ID is a valid email address, apparently. How can those be "attached to your email"... what email?
    Facetime will not verify my e-mail address because it is associated with the other account.
    This doesn't make sense. You can register multiple, even non-Apple-ID, email addresses and their aliases with FaceTime.
    So, maybe you can explain your problem better - what you want and the steps you've taken and what you have so far. If something doesn't work, please tell the exact error message, too.

  • HT5621 I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

    I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?

    Try here
    http://support.apple.com/kb/HT1311
    when you have UK Cards etc best to change as well

  • Can Apple make an app or an update that makes you insert your password to turn your phone off? This can help deal with theft of iPhones because people take or find a iPhone, the first thing they do is turn the phone off.

    Can Apple make an app or an update that makes you insert your password to turn your phone off? This can help deal with theft of iPhones because people take or find a iPhone, the first thing they do is turn the phone off.

    They probably can do such s thing if they choose to do so.
    Let them know that you would like this:
    http://www.apple.com/feedback
    Not sure this is a very useful thing.  It would run down the battery.  All a thief has to do is remove them SIM and restore the iphone to stop it from being tracked.

Maybe you are looking for