Defect is assigned to the wrong characteristic in QN

Hello Gurus,
I am in real conundrum please help...
Scenario of my problem:
1) User creates a defect in subsystem against a characteristic, during measurement readings.
2) Subsystem transfer the measurement data to SAP.
3) If defect is there automatic QN is generated.
4) Problem is when QN is generated. Defect is assigned to the first characteristic of the operation, instead of the characteristic defect supposed to be assigned.
My question where can i do the debugging to find out why its happening? It is only happening in prodcution environment and I am not able to reproduce in quality system which is making it hard to debug.
Any help would be really appreciated....thanks!
Owais
Edited by: Owais Ahmed on Sep 23, 2009 6:35 PM
Edited by: Owais Ahmed on Sep 23, 2009 6:36 PM
Edited by: Owais Ahmed on Sep 23, 2009 6:37 PM
Edited by: Owais Ahmed on Sep 23, 2009 6:37 PM

Hello Sami,
Responses ot your questions;
which version you are?
4.7C
what inspection type?
So far i had issuies with incoming good receipt.
Are you using inspection point?
Yes.
this problem is happening only for auto QN?
Only with AUTO QNs, no issues with manual QN.
Are you passing defect record from subsystem or only inspection result?
Compelete measurement data along with defects except UD which we do in SAP.
thank you so much...
Owais

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