Dell Inprision 2330 Backup and Recovery error message 0x4001100200001005

A week ago, there were problems with the computer Dell Inprision 2330, and I'm using a Dell Backup and Recovery to restore the disk C to the image stored on the dvd disks. 3 days ago the computer began to hang when windows starts. I decided again to restore the system with dvd, but this time got the error message 0x4001100200001005.
Tried to restore the image to another drive, but the error appears again.
Other recovery media then dvd-disks "dell backup and recovery" I don't have.
Please help.

I was very disappointed with this buggy system recovery. After I got tired of trying to restore the system, I found a post "Download Windows 8.1 Retail and OEM.iso". Did everything according to instructions. Now the computer is running. Activation performed automatically.
Recovery Media disks thrown in the trash.

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