Demanding compensation from BT

Dear BT
this wont be long...... ive already wasted many hours with you on the phone to little or no avail - im on the phone to you right now in fact and i've lost count of the amount of advisors ive had to explain my situation to - your passing on of information thing doesnt seem to work all that well - I'm coming up to my 3rd hour of call time, a charge to my mobile I dare say you will by no means refund, this among many other reasons is why I have chosen to give my 30 days notice of leaving....
ah, now I am in hour 4 and seeking compensation or at least a waver of the £30 disconnection fee
the 12th advisor i have spoken to today is aware that I have had 12 calls with you in the last two weeks averaging at least 30 minutes each and this additional 4 hour chinwag of joy and success probably lets you gain a whopping record of about 7 hours of my time wasted. My broadband still aint working....... youve got me on hold again...... cant wait to explain my case again.... 
So 7 hours going on for 8 thats near enough a days work, I work from home so not having the internet costs me money...... as for calling after hours its 7pm and you have advised me that its super busy right now - being peak time and all.....
So aside from the orders of mine - you cancelled in week one without telling me  - and the fault on my line thats apparently not your fault yet youve promised calls and rectification on 3 occasions to no avail - 
A las i have been back on the phone - told i will be called back tomorrow as it is likely to be another 25 minutes before the necessary technician can see me 
enough, no more time spent with you, i want compensation 9 hours worth

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