Desktop freezes and hard drives failure

Hey i faced a recent problem with my Computer, when i log in it freezes/crash i got told its due to my sound drive failuring, i tryed to download HP assistant to upgrade my sound drive but it cames up saying " Error 1719. windows installer service could not be accessed" I went to the HP software website to see if theres any sound drive but there arnt. I cant do a system restore because an error pops up. I tryed everything, nothing seems not to work .
Heres my computer specs
Im in safe mod if u want to know ^ ^
System Information
Time of this report: 4/29/2011, 14:11:56
       Machine name: ASHDOWN-PC
   Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) (7601.win7sp1_rtm.101119-1850)
           Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
       System Model: KQ318AA-ABU SR5414UK
               BIOS: v5.03
          Processor: Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz (2 CPUs), ~2.4GHz
             Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
          Page File: 556MB used, 3536MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode
  DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled.  Use the Sounds and Devices Properties control panel to enable audio. No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
Display Devices
          Card name:
       Manufacturer:
          Chip type:
           DAC type:
         Device Key: Enum\
     Display Memory: n/a
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1600 x 1200 (32 bit) (1Hz)
        Driver Name:
Driver File Version:  ()
     Driver Version:
        DDI Version: unknown
       Driver Model: unknown
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B70EE0-4340-11CF-B123-B03DAEC2CB35}
          Vendor ID: 0x0000
          Device ID: 0x0000
          SubSys ID: 0x00000000
        Revision ID: 0x0000
 Driver Strong Name: Unknown
     Rank Of Driver: Unknown
        Video Accel:
      Deinterlace Caps: n/a
       D3D9 Overlay: n/a
            DXVA-HD: n/a
       DDraw Status: Not Available
         D3D Status: Not Available
         AGP Status: Not Available
Sound Devices
            Description:
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID:
        Manufacturer ID:
             Product ID:
                   Type:
            Driver Name:
         Driver Version:
      Driver Attributes:
            WHQL Logo'd:
          Date and Size:
            Other Files:
        Driver Provider:
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
DirectInput Devices
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Razer Arctosa
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010B
        FF Driver: n/a
      Device Name: Razer Arctosa
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010B
        FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27C9
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB Input Device
| | Vendor/Product ID: 0x1532, 0x001C
| | Location: Port_#0002.Hub_#0002
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x1532, 0x001C
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x010B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
System Devices
     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&EA
   Driver: n/a
     Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_29C18086&REV_10\3&241​1E6FE&1&08
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&E9
   Driver: n/a
     Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_2A78103C&REV_10\3&241​1E6FE&1&00
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&E8
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&FB
   Driver: n/a
     Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&FA
   Driver: n/a
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&D8
   Driver: n/a
     Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&F8
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&E0
   Driver: n/a
     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_2A78103C&REV_E1\3&241​1E6FE&1&F0
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&EF
   Driver: n/a
     Name: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2A78103C&REV_01\4&360​1B127&0&00E0
   Driver: n/a
     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_2A78103C&REV_01\3&241​1E6FE&1&EB
   Driver: n/a
     Name: NVIDIA GeForce 9600 GT
Device ID: PCI\VEN_10DE&DEV_0622&SUBSYS_82A11043&REV_A1\4&1EA​08276&0&0008
   Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.110​9
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1​109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.11​09
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.110​9
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.110​9
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.1649​0
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
DivX AAC Decoder,0x00800000,1,1,daac.ax,7.01.0000.0010
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.1638​5
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7​600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0​000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.​16724
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1638​5
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1​6490
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.1672​4
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.1672​4
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16​385
DivX MKV Demux (unrestricted),0x00200000,0,1,DMFSource.ax,1.00.00​02.0006
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16​385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.00​21
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.110​9
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.01.0001.0014
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.1638​5
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1638​5
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
DivX MKV Demux,0x00600000,0,1,DMFSource.ax,1.00.0002.0006
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16​385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600​.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
LAME Audio Encoder,0x00100000,2,1,lame.ax,1.00.0054.50801
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.1​6385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.1638​5
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760​0.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1​6490
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.1​6385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0​000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600​.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.163​85
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638​5
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.164​90
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
DivX 6.9.2 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7600.16385
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7600.163​85
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
x264vfw - H.264/MPEG-4 AVC codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7600.16385
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16​724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16​724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16​724
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16​724
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16​724
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16724
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16724
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638​5
Audio Renderers:
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

You can make them visible on the Desktop using Finder/Preferences/General. You can also set them to show up in the Finder Sidebar using Preferences/Sidebar.

Similar Messages

  • What's the Difference Between Logic Board Failure and Hard Drive Failure

    Hi!
    So I wanted to know the difference between a Logic Board Failure and Hard Drive Failure because a couple of days ago I tried starting my computer up and I was welcomed by the Apple chime and a grey screen. I have been researching and most people say its either the hard drive or the logic board. So I am curious to know what are the symptoms of both. Thanks a lot, in advance!

    The hard drive is where the OS resides, if it dies there is no OS loading, so you can't boot. If you hook up your external drive with your clone of the internal drive, boot up and hold down the option key, select your clone drive as the startup drive in boot manager that then appears, and the computer boots normally, then the computer is OK, it is just the internal drive that has gone south. You don't have a clone to boot from? Now you know why you should.
    You could try booting from the DVD that came with the computer, hold down the "D" key to run diagnostics and see what the results are. If you can't boot into the diagnostics then a trip to the Apple store is probably in order.
    Francine
    Francine
    Schwieder

  • Intrusion and hard drive failure

    We have a Xserve machine (G5) with OS X 10.3.9 installed, a couple of days ago the Intrusion Detection alarm was displayed in Server Monitor, it's in a secure room so I wasn't worried about that, but then yesterday I noticed the hard drive pre-failure warning was also given, hwmond.log has shown an increasing number of bad sectors on the hard drive. Also the fans seem to go into over drive on occasion lately (I'm rarely in the room so not sure if this is a common occurance). I figure we'll have to buy a replacement drive, but given the other problems I wanted to check if anyone has had similar problems and if so, if it's an indication of a further problem that could lead to the new drive being damaged as well.
    The internal temperatures for the machine seems to be on par with the other machines that are on the same rack.
    Thanks for your time and asistance
    fiske

    Greetings and welcome to the Apple boards.
    Thanks
    Sorry for the stupid question but did you physically check the server to make sure nobody attempted to take out one of the modules?
    Do you mean the hard drive module? In any case, yes, I looked over the machine. My guess for the intrusion alarm, is just the sensor not making enough contact with the case (I couldn't find the sensor when I looked for it).
    But even if someone had removed the drive, This would cause the pre-failure warnings, and the increasing bad sector counts would it?
    My thought is that the two events are unrelated, but given all 3 issues popping up at once (and there was a power outage that seemed to knock out a power supply on a desktop machine that wasn't on a surge protector, but that was over a week ago) just wanted to see if anyone knew of any issues that could lead to damaging a brand new hard drive. The only way I can think of where they could be related is if something broke and caused a short out in the intrusion sensor, that also caused a surge into the hard drive. Unlikely I'm sure, but I've seen stranger.
    Thanks for your response,
    fiske

  • Computer Freezes and Hard Drive goes bad on shut down and re-start

    I have MacBooks running Leopard. We have had several so far this school year where it has frozen on the user. The user holds down the power key to shut-down and re-start. On re-start, either it just gets to the solid gray screen or it might show the folder with the question mark. When I boot it up from an install disk and run disk utility...I try to repair the hard drive which often fails, the drive is grayed out, and I try to re-partition which also fails. I then send them in for AppleCare who has replaced the hard drives. I have about 2-3 a week so far and I'm curious why this is happening. We got the laptops in March so they are relatively new. Is it the shut down process? Remedies to help prevent the freeze up (I'm guessing the kids have too many apps running at one time)? other thoughts?

    I'm not sure but have you tried getting them to shutdown through the apple menu instead of the power button?

  • M9500y performanc​e degredatio​n and hard drive failure ?

    I have a m9500y that is reporting all sorts of performance boot issues in Vista. I do not know what to expect, read this post and let me know what you think.  TIA!
    The new drive has been successfully restored and runs the O.S., I even have managed to do a few Windows Updates - HOWEVER, the machine is running not slow but more like 80286 slow.
    Why? I have tried everything, from removing the extra peripherals from the motherboard and using only the HD to run the system. I have tried several BIOS setting changes.
    I do wonder if it is possible that the restore DVD's that I used could have maybe not installed 100% effeciently!?
    I have exchanged the RAM out and tested 2GB 4GB combos.
    I have cleaned the CPU FAN/HEATSINK and replaced the silver compound just in case I had heat issues.  I cleaned the entire case and hardware has been removed and re-seated.
    I have tried the old drive again only for it to boot up into the restore screen and give me error 1002.
    I have done the BIOS update listed under the machine.
    Has the SATA Controller failed on this MOBO? Is it possible that the hard drives are actually fine and the motherboard is causing the issue.
    I have ordered yet another NEW hard drive that I will try - can I use a larger drive?

    Hi,
    There are a number of posts on the forum where the HP recovery disks would end up with the 1002 error.  I suspect that the disks might be VISTA non-sp1 and perhaps with sp1 the issue would not occur.
    You might consider using a Windows 7 installation disk and see how Windows 7 installs and performs.
    Download the official Windows 7 ISO file. It’s about 123 MB.  Then burn it to disk using Imgburn.  You get a 30 day trial period which should be enough time to evaluate if your problem is hardware.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Installation And Hard Drive Failure

    I just attempted to install Snow Leopard to my Macbook Pro, and now I am having serious issues. I put in the disc and went through all of the installation process. Snow Leopard begins to install, says that it will take about 45 minutes, and I go upstairs to get some food. After an hour or so, I come back down to find that the monitor of my Macbook Pro has gone black and there is no sounds activity coming from my computer, yet the light is on. I wasn't sure what to think of the situation, so I gave it another half hour. After that time, I come back to my computer to find the same thing. The computer sitting there with a black screen and no activity. I then proceed to hold down the power button to shut the machine down. Turn the machine back on only to find a blinking question mark folder on the screen. I try booting from the Lepoard disc, but I cannot seem to do that. Does anyone have any idea what in the world just happened?! I am freaking out and have a feeling that I just lost everything on my hard drive. Was this the fault of Snow Leopard?

    I've had exactly the same problem.....
    The install starts ok, then after about 10 minutes in everything seems to go to sleep.
    I've had to reinstall Leopard but it's put all my apps etc into a previous system folder which no longer work. Luckily I backed up before I tried installing SN, but the backup won't restore until I've made space on the Hard Disk which means either dumping the previous system folder or finding 300GB of space somewhere else to copy it to. Dare I just dump it and trust the backup will work? or do I have to go out and buy another Hrd disk? (just to get back to a point where I was before I tried SN)
    Curiosity didn't kill the Cat, it killed my Leopard

  • What if computer run into "Bootmgr is missing" or "Hard Drive Failure"

    Most of us have the experience of computer run into error,such as bootmgr is missing. The most common reasons for BOOTMGR errors include corrupt and misconfigured files, hard drive and operating system upgrade issues, corrupt hard drive sectors, an outdated BIOS, and damaged or loose hard drive interface cables. Hard drive failure is another frequent error,it is arouse by physical damage or logical error. Once this problem occurs to you, any data stores in it would be in danger.  If you want to Fix Bootmgr Error by yourself. These following steps may be available for you to deal with the problem. Step one. Burn a rescue boot disc or USB drive. You need to download Fix Genius and install it  into a computer ,then insert the CD/USB and run the program to burn it . Step two. boot your computer from CD/USB Enter into the BIOS and change the Boot Device Priority ,then save the changes and exit. Step three.Fix "Bootmgr is missing" or "Hard Drive Failure" Insert the CD/USB then you will enter into the WinPE system, and click the Fix Genius icon there on the desktop. After run up the program, config the parameter according to your problem. This rescuing process would last within minutes. It is the best one I can find among the solutions. As the time past, it is a time information refresh very quickly, Maybe there is a better one for you to fix bootmgr is corrupted and Hard drive failure if you have time to search online. please let me know if you find it, I will be glad with you.

    There are some caveats to be aware of when replacing the hard drive! While in theory any SATA drive is compatible, I have experienced problems with a Seagate Momentus 5400.6 500GB and a Western Digital Scorpio Blue 640GB recently.
    With my WD drive I have had to adjust the power management settings (using a command line tool called "hdapm") to prevent it from spinning up and down every 20 to 30 seconds, and which was also leading to momentary freeze ups. While this may kill my battery a bit quicker, I'm hoping the drive will at least live an average lifetime. (Batteries may be more expensive, but they're a lot quicker to replace than a hard drive).
    My Seagate drive has exhibited far less frequent problems but the occasional noises it made have never sounded healthy and after 6 months is now being replaced under warranty. There were also a number of days where I would get excessive beachballing for no reason I could identify, and that I concluded must be hard disk related. I couldn't find anything here or elsewhere on the internet to indicate what the cause of that might be.
    So my limited experience of hard disk replacement hasn't been a great success and I'm beginning to wonder if getting an official replacement from Apple might be a safer option in the long run, despite it being more expensive. I read somewhere that the hard disks supplied by Apple have custom firmware that works better with Apple's own power management strategies.

  • Mac book pro freezes hard drive failure?

    Hi mac users,
    I'm new to mac. But i have a problem. My lap top mac. Is freezing and is unresponsive for 20 minutes at a time. IF i click one thing the entire screen is frozen until it can complete the one command.
    I went into disk utility and clicked on first aid to try and do repair disk. Which it is doing it say's will take about 8 hours.
    The box is displaying this infomation over and over again.
    Open error 5: "input/output error" on Applications/textedit.app/contents/resources/english.ipro...
    Open error 5: "input/output error" on System libary/coresystems/apple8211agen.app.conte...
    I have no clue why it's saying or why it's repeated a thousand times. I tried uninstalling and reinstalling the software. That didn't work. It still giving the same error. I tried reformatting it and rebooting it from the original CD it came with. It seemed to work for a couple of days. Now it's back to acting really really slow.
    It's not covered by apple care or a warranty. So i know it's going to cost lots of money to fix. I was hoping i could fix it myself.
    My guess it's 1. hard drive failure or 2. I need to reformat it again and reinstall the programs again. Though i don't want to do that. Because it takes all day long.
    Thanks for any helpful suggestions. I hope i can get this computer fixed soon.
    Julial

    Welcome to Apple Discussions!
    Sometimes there are just some damaged sectors on the hard drive, but that does not mean the drive is totally unusable. The first step is to make sure your data is backed up as completely as possible. If you aren't able to access your Mac normally, sometimes you can restore data with data recovery tools listed on my backup FAQ*:
    http://www.macmaps.com/backup.html
    Sometimes then you can repair access to the drive by repairing the directory*:
    http://www.macmaps.com/directoryfaq.html
    Since a bad directory, and a damaged hard drive can often elicit the same symptoms, data recovery initially is a must, and only then repair the directory.
    If after repairing the directory, you aren't able to use your computer, the latter file you mention may have to deal with your wireless drivers. The first one simply has to do with TextEdit, which can be custom reinstalled from the operating system disc that installed the operating system on your Mac. Let us know if you need help with this.
    - * Links to my pages may give me compensation.

  • Cannot drag or copy files on the desktop and hard drives

    I cannot drag (and therefore copy or move to trash or other drives, folders) any of my files, folders, application, pics, etc. All my programs open fine, and if I have a file on the desktop or in hard drive (I have 2) I can double click on file and it will open fine, but I cannot grab hold of anything and drag it to trash or to another folder, drive etc.
    I have run disk utility and repaired permissions, but no luck so far. Only thing I think I did different recently is downloaded dvd 4 updater and tried to install it - however, I only had dvd 2.1 which I had just updated from dvd 1
    Also - nothing shows up in the recent items folder even after applications are opened and I cannot access finder controls to re-launch etc.
    thanks, any suggestions much appreciated!

    Drag & Drop not working...
    You have a choice files to delete in ..... ~/LibraryPreferences
    • com.apple.desktop.plist
    • com.apple.dock.plist (your choice to delete this or not)
    • com.apple.finder.plist
    • com.apple.LaunchServices.LocalCache.csstore
    • com.apple.LaunchServices. plist
    • com.apple.LauchServices. UserCache.csstore
    Also you have a choice of files to delete in........
    /Library/Caches/
    george

  • Trying to restore my Mac OS  after a hard drive failure and my password is no longer recognized, however I can log in by double clicking on the Lion Icon? How can I reset my password

    I am trying to restore my Mac OS after a hard drive failure and my password is no longer recognized, however I can log in by double clicking on the Lion Icon? How can I reset my password

    First, make sure caps lock is not on.
    Another reason why your password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. At the login screen, you can cycle through the available layouts by pressing the key combinationcommand-space or command-option-space. See this support article.
    If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
    Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. In the window that opens, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select
     ▹ Restart
    from the menu bar.
    You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
    *Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

  • HP Pavillion DV7 Hard Drive failure and replacement

    Hi all,
    As the title mentions, I have an HP Pavillion DV7, p/n: NB406AV. The SMART is showing an imminent hard drive failure. The primary hard disk quick test stops at 4% and shows a code "303" for hard disk 1. It also stops at 4% when doing a full HD scan.
    So, I'll be replacing the HD. I have no idea what to buy, and I plan on buying a non HP HD. Can anyone tell me the specs I should look for? I'd like to get the biggest GB HD that will be compatible as well. Thanks for your help!

    Hi,
    It usesSATA HDD. Some dv7 models use SATA II but many later models use SATA III. SATA III is backwrd compatible but more expensive. DV7 is a series of hundreds different models and you won't go wrong with SATA III drive. It can accept current generation HDD's. The following HHD is a good choice with a good price/performance ratio per Gb:
       http://www.seagate.com/au/en/internal-hard-drives/laptop-hard-drives/laptop-solid-state-hybrid-drive...
    You can use 1Tb on your machine. New HDD's are thinner but the screws will be lined up and should be strong enough to hold the HDD in place.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Hard drive failure - options for data recovery and AppleCare coverage

    I have been handed a relative's 12 month old MacBook Pro with a factory-installed 500GB hard drive which appears to have failed. When attempting to boot the MacBook I am met with the classic clicking and grating noise which I know is a tell-tale sign of hard drive failure. The drive will not boot and I am shown the question mark folder icon, indicating that the operating system cannot be found. Have booted into internet recovery mode, Disk Utility appears to have found no sign of the hard drive's existence and shows none of its partitions. I have attempted putting the MacBook into FW target-mode and mounting the disk from another laptop, but to no avail; while it will go into target mode the drive simply isn't visible. The SATA connection to the drive is definitely OK - I have tested with another 2.5 inch hard drive which showed up fine in Disk Utility and was bootable. Have run Apple Hardware Test/Diagnostics but this returned no errors. It seems like a pretty clear cut case of drive failure.
    I put this all to the relative whose laptop this is and asked them whether the MacBook had been dropped recently, explaining to them that this is one of the likeliest causes for such sudden failure. Sheepishly they admitted that they had indeed dropped it, although not from too great a distance and onto a carpeted floor. Apparently in the days immediately after the shock the hard drive continued to boot but the system was very slow and beset by spinning beech ball hangups. It is only in the last few days that the hard drive has become completely unbootable, and seemingly unreachable.
    I have two questions that I would be grateful for some help with.
    Firstly, is there any possibility of recovering data from this drive without going to a data recovery specialist? The user did have backups of most important data, but some recently imported photos were not backed up. Is it any use me trying any third-party data recovery software utilities, bearing in mind that I can't even mount the drive in target mode?
    Second, the MacBook is still covered by the extended AppleCare warranty for the next two years. Is it worth my relative's while making a Genius Bar appointment to see whether Apple would replace this drive for free, given that the damage was most likely user-inflicted? Is there any chance that this sudden failure could be unrelated to the drop the MacBook suffered the other day - perhaps just a result of the 'normal' failure rate? I am more than happy to exchange the drive for a new one myself and my relative is happy to pay for the new part (I was amazed at how cheap hard drives are now), but would we be better off trying an Apple Store? My prediction would be that while we might get lucky and have an obliging genius who agrees to swap the drive without asking too many questions, we could also have one who concludes the damage is not covered by the warranty and insists on charging for the new hard drive (at a mark-up I assume) and labour.
    Any thoughts about these two issues or the hard drive failure more generally are very welcome. Thanks.

    1, Data recovery software is your only alternative if there is no backup. It may or may not be able to revoker anything from that hard drive. If it does then the only other choice is to go to a data recovery service. If have to go that route expect to pay for it, like $$$$.
    2, Yes. They will at least tell him what the problem is and the cost if any to fix. There is a good chance they will fix it for nothing and only charge for data recovery if they can do it.

  • Have a new PC desktop with 4 hard drives, new c, d and old c, d, My ipad library is in old c, how to get my itune open the right drive, it keeps on open in new c drive.

    Have a new PC desktop with 4 hard drives, new c, d and old c, d, My ipad library is in old c, how to get my itune open the right drive, it keeps on open in new c drive. It said my computer is not authorized. I want to move all the old c to the new c drive, or get the itune to open my old c drive when I log in.

    might be some help on one of these links.
    Windows - Change iPad default backup location
    http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
    Windows - Changing IPhone and iPad backup location
    http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
    Sync Your iOS Device with a New Computer Without Losing Data
    http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive
    https://discussions.apple.com/docs/DOC-3141
     Cheers, Tom

  • I had a hard drive failure on my iMac.  I can restore my music, tv shows, and apps from the iTunes store.  How do I restore my movies?

    We came back from vacation to find our iMac not working.  Turns out I had a hard drive failure due to an invalid node structure?  They could not recover anything.  I can restore our music, apps, and tv shows from iTunes.  Anyone know how to restore the movies we purchased from iTunes?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to put everything back.
    If for some reaosn you have failed to backup, then you can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    - Have you tried the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - You can try disabling the camer notification
    http://support.apple.com/kb/TS1500
    - Do you have any camera, scanner or similar software installed?  That may prevent iTunes from seeing the iPod.

Maybe you are looking for

  • How to convert plain text into html?

    Hi I'm looking for a nice method which converts any plain text to html. For example, text: "Me and you\nand a dog named boo."Conversion result should be: <html> <body> Me and you<br> and a dog named boo. </body> </html>I know, I could write such a co

  • Stop printing of jdk1.1.8 GUI

    Hi. Please see below code that i used to stop the user from printing my application. This however does not work i found out today. Please can someone give me any ideas on how else to solve this problem. Take note that I have to use jdk1.1.8. Thanks a

  • I phone 4 screen just showing power cord and i tunes logo after doing an update

    Tried to do an update on my Iphone 4.  Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo.  I can't power it off or on.  I have tried holding down both buttons but nothing happens.

  • Missing "i Tunes" folder

    After I upgraded my PC to Windows 7 every time I attempt to open iTunes a message pops up saying "The folder "i Tunes" cannot be found or created, and is required. The default location for this folder is inside the "Music" folder." No matter how many

  • Router / modem issues.....

    Im looking to replace my modem / router with apple products. I need the modem / router to be in a central location but then have cables running to various rooms that I need a wireless signal to use ipad / iphone etc etc. what do i need? Currently I h