Device warranty details in LMS 3.2

Can we maintain device warranty details in LMS 3.2 if so where it can be. Please help. Thanks in advance

You could add such parameters to the DCR user-defined fields under Common Services > Device and Credentials > Device Management. Edit the credentials for the devices, and add any warranty details in the user-defined fields. You can add additional fields as well as rename the fields under Common Services > Device and Credentials > Admin > User Defined Fields.

Similar Messages

Inventory details in LMS 3.2

Can we maintain device inventory details in LMS 3.2 if so where it can be. Please help. Thanks in advance

Can we maintain device warranty details in LMS 3.2 if so where it can be. Please help. Thanks in advance

Device Storage Details shows Other data with capacity 11.9 GB after updating to OS10.1

After upgrading my Z10 to OS 10.1 the storage device shows that other data with 11.9 GB with no reason, i didn't download alot of apps or games, only the default apps with couple of other apps, the Device is so slow and i have to restart the device more than three times in the last 2 hours.

SmoothRider wrote:
Hello demo501,
Welcome to the forums.
When you are looking at your device storage do you see a button that says "Device Storage Details" ?
As far as I know that is the button you have to press to determine if you have been hit by the Other Data Gnome.
Do you have any information to offer as a solution to get rid of it perminantly without wiping your phone? Sick of wiping this phone I got better things to do than baby sit my SmartPhone.
I am astounded at the inability of the BlackBerry community to address this. I am besides myself that BlackBerry corporation hasn't provided adequate documentation about this issue.

CRM Ibase Component Warranty Details....Very Very Urgent

I have created a component in an ibase using the fm CRM_ICSS_CREATE_COMPONENT and added the warranty details using the fm CRM_IBCWTY_IL_API_CREATE. Now i need to update the counter and Qualification Requirement in the component relationships.
Can anyone help me in this.
It is very urgent....
Edited by: Bharath Srinivas on Apr 17, 2008 5:20 PM
Edited by: Bharath Srinivas on Apr 17, 2008 5:43 PM

Here you go :-
Use method ENLARGE_COMPONENT_DATA.
Create warranty link
DATA: it_interlinkage_to_create TYPE crmt_il_ibcwty_maint_ext_tab,
is_interlinkage_to_create TYPE crmt_il_ibcwty_maint_ext,
lv_object_guid TYPE comt_product_guid,
lv_object_reference TYPE crmt_il_wty_reference,
ls_prwty TYPE crmm_prwty,
ls_product_id TYPE comt_product_id,
ls_warranty_guid TYPE comt_product_guid.
ls_product_id = 'STD_WAR_1Y'. "Default warranty product
SELECT SINGLE product_guid FROM comm_product INTO ls_warranty_guid
WHERE product_id = ls_product_id.
is_interlinkage_to_create-warranty_guid = ls_warranty_guid.
is_interlinkage_to_create-start_date = ls_comp_det3-valfr.
is_interlinkage_to_create-end_date = ls_comp_det3-valto .
is_interlinkage_to_create-determine_dates = 'X'.
INSERT is_interlinkage_to_create INTO TABLE it_interlinkage_to_create.
lv_object_reference = '02'.
LOOP AT it_ibap_struc1_tab INTO is_ibap_struc1_tab.
lv_object_guid = is_ibap_struc1_tab-guid_compc.
ENDLOOP.
DATA: it_messages TYPE comt_il_error_tab,
it_interlinkage TYPE crmt_il_data_ibcwty_tab.
CALL FUNCTION 'CRM_IBCWTY_IL_API_CREATE'
EXPORTING
iv_object_guid = lv_object_guid
iv_object_reference = lv_object_reference
iv_timestamp = l_timestamp
iv_enqmode = 'E'
iv_raise_exception = 'X'
iv_save = 'X'
it_interlinkage_to_create = it_interlinkage_to_create
IMPORTING
et_messages = it_messages
et_interlinkage = it_interlinkage
EXCEPTIONS
error_occurred = 1
OTHERS = 2.
IF sy-subrc 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.

ISEE API for getting the HP warranty details

As per my research i don't find any REST-API to get the HP warranty details, so i tried to achieve the same using ISEE-API. But when sending the request using the below request xml i get an error as 'BAD REQUEST'.
<?xml version="1.0"?>
-<SOAP-ENV:Envelope xmlns:iseeReg="http://www.hp.com/isee/webservices/" xmlnsOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
-<SOAP-ENV:Body>
-<iseeReg:RegisterClient2>
-<iseeReg:request>
-<isee:ISEE-Registration xmlns:isee="http://www.hp.com/schemas/isee/5.00/event" schemaVersion="5.00">
-<RegistrationSource>
-<HP_OOSIdentifiers>
-<OSID>
-<Section name="SYSTEM_IDENTIFIERS">
<Property name="TimestampGenerated" value="2014/1/14 10:25:30 GMT Standard Time"/>
</Section>
</OSID>
-<CSID>
-<Section name="SYSTEM_IDENTIFIERS">
<Property name="CollectorType" value="MC3"/>
<Property name="CollectorVersion" value="T05.80.1 build 1"/>
<Property name="AutoDetectedSystemSerialNumber" value="USM5500380"/>
<Property name="SystemModel" value="HP ProLiant"/>
<Property name="TimestampGenerated" value="2014/1/14 10:25:30 GMT Standard Time"/>
</Section>
</CSID>
</HP_OOSIdentifiers>
-<PRS_Address>
<AddressType>0</AddressType>
<Address1/>
<Address2/>
<Address3/>
<Address4/>
<City/>
<Region/>
<PostalCode/>
<TimeZone/>
<Country/>
</PRS_Address>
</RegistrationSource>
-<HP_ISEECustomer>
<Business/>
<Name/>
</HP_ISEECustomer>
-<HP_ISEEPerson>
<CommunicationMode>255</CommunicationMode>
<ContactType/>
<FirstName/>
<LastName/>
<Salutation/>
<Title/>
<EmailAddress/>
<TelephoneNumber/>
<PreferredLanguage/>
<Availability/>
</HP_ISEEPerson>
</isee:ISEE-Registration>
</iseeReg:request>
</iseeReg:RegisterClient2>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Can any one help me out what is wrong in the above xml format, which is causing such an error to occur. And i would be very grateful if any one can provide me the way to call this API using VB-Script.

Any how i manage to get the GDID and RegistrationToken but when i send a request for HP warranty detail using the GDID and RegistrationToken, i receive a error message 'entitlement service connection failed'. Please find the below details :-
Request xml:
<SOAP-ENV:Envelope
    xmlnsOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:isee="http://www.hp.com/isee/webservices/">
  <SOAP-ENV:Header>
    <isee:IseeWebServicesHeader>
      <isee:GDID>XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX</isee:GDID>
      <isee:registrationToken>XXX</isee:registrationToken>
      <iseeSID/>
      <isee:CSID/>
    </isee:IseeWebServicesHeader>
  </SOAP-ENV:Header>
  <SOAP-ENV:Body>
    <isee:GetOOSEntitlementList2>
      <isee:request>
<isee:ISEE-GetOOSEntitlementInfoRequest
    xmlns:isee="http://www.hp.com/schemas/isee/5.00/entitlement"
    schemaVersion="5.00">
  <HP_ISEEEntitlementParameters>
    <CountryCode>ES</CountryCode>
    <SerialNumber>CZ10130050</SerialNumber>
    <ProductNumber>519841-425</ProductNumber>
    <EntitlementType></EntitlementType>
    <EntitlementId></EntitlementId>
    <ObligationId></ObligationId>
  </HP_ISEEEntitlementParameters>
</isee:ISEE-GetOOSEntitlementInfoRequest>
      </isee:request>
    </isee:GetOOSEntitlementList2>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>
SOAP action : http://www.hp.com/isee/webservices/GetOOSEntitlementList2
HTTP URL : https://services.isee.hp.com/EntitlementCheck/EntitlementCheckService.asmx
Response Received:
<?xml version="1.0" encoding="UTF-8"?>
-<soap:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
-<soap:Body>
-<GetOOSEntitlementList2Response xmlns="http://www.hp.com/isee/webservices/">
-<GetOOSEntitlementList2Result>
<IsSuccess>false</IsSuccess>
-<Error>
<Code>200</Code>
<IsTransientError>true</IsTransientError>
<IsClientError>false</IsClientError>
<IsReRegisterError>false</IsReRegisterError>
<Message>entitlement service connection failed</Message>
</Error>
<BackoffMultiplier>1</BackoffMultiplier>
</GetOOSEntitlementList2Result>
</GetOOSEntitlementList2Response>
</soap:Body>
</soap:Envelope>
Is there any issue with the Request xml??

Update Equipment Master with Warranty details

Hi All
Is there a function or BAPI I can use to update the master warranty details and start date on the Equipment Master(table EQUI)???
Marius V

I found a solution - A warranty or warranties are assigned to an equipment. The correct function to use is 'WARRANTY_ASSIGNMENT_RFC'. Hope this helps someone out there.
Regards
Marius

A notification when an alias device occurs in the LMS 4.0

Hi all,
is possible to send notification (for example email notification) when an alias device occurs in the LMS 4.0? Thank you.
Roman

No, this is not possible. You will have to periodically check to see if a new alias is found.

How can I edit my warranty details after registration?

Hello
Can someone please tell me how do i edit warranty details of a product that I have recently registered?
Thank you

As far as I know you cannot change these saved details.
Contact Toshiba directly and explain the situation. They can do this and change all data saved in their database.
Send a mail on [email protected]
You must contact Toshiba in your country. Contact details can be found at http://eu.computers.toshiba-europe.com/innovation/contact_toshiba.jsp
Dont forget to send exact notebook model, serial number and your full address.
Explain also what should be changed.
Message was edited by: ADMIN

Ideapad Flex 14 - Lenovo support does show correct warranty details

Hi
The Lenovo support centre does not show correct warranty details for my Ideapad Flex 14 laptop. The laptop is barely one month old and it is covered under warranty for next 11 months.

Sometimes warranties are set as the build date by default. If you contact Lenovo with your invoice / receipt, they should be able to update the warranty details.
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗

Devices showing unreachable in LMS 4.2

Hi ,
I have discovered my switches in LMS but it is showing unreachable what can be the reason ?
Looking forward for your comments .
thanks in advance,
Pandian G K

I also have hundreds of unreachable devices found by CDP and the only report that has any data is the one that's created when clicking on the number of unreachable devices in the summary screen. There is no data when I go to Reports>Inventory>Management Status>Unreachable Devices while the discovery is running.
From everything I have read this means that SNMP is not responding to RO requests but this seems quite inadequate based on the fact that these are found with CDP. I could understand only providing a IP addresses for an unreachable device discovered with a ping sweep but CDP gives a huge mount of information about a connected device and all LMS returns is an IP address and its neighbors.
Is there anyway to get more detailed information about the unreachable devices without turning on debug and running the discovery again? We are discovering thousands of devices and it's taken 4 days so far so starting over is not really an option based on the timeframe we have for this project.
I will try to see if the log files show any useful information but I have a feeling that trying to do this for hundreds of devices will not be a good use of time and the advice to just telnet or SSH to each device to validate their credentials will also take a huge amount of time as we could easily have over a thousand unreachable devices by the time the discovery is finished.
Also, DCR verification is only for devices that end up in the DCR, which unreachable devices do not and none of the discovery reports seem to have any data until the discovery is complete so trying to get this info during a large discovery has proven difficult at best. Any advice would be very much appreciated.

Device Alert from Cisco LMS

Hi All,
I am currently getting buried in a flurry of alerts from Cisco LMS. However when I check on the device in fault manager or with Device Diagnostic Tools, I do not see any issues. Anyone have any ideas as to why these alerts are being generated? ( I have removed our specific info with xxxx)
Additionally, I don't want to seem like I am bashing the LMS product, but could these alerts be made any more cryptic?
ALERT ID                = 00001LI
TIME                    = Wed 24-Mar-2010 01:21:49 GMT-06:00
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = xxxx
MANAGED OBJECT TYPE     = Switches and Hubs
EVENT DESCRIPTION       = xxxx: Cisco Configuration Management Trap:InformAlarm; xxxx [xxxx]:Unresponsive;
ALERT ID                = 00001LI
TIME                    = Wed 24-Mar-2010 06:54:37 GMT-06:00
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = xxxx
MANAGED OBJECT TYPE     = Switches and Hubs
EVENT DESCRIPTION       = xxxx: STP Topology Change:MinorAlarm; xxxx [xxxx]:Unresponsive;
ALERT ID                = 00001LI
TIME                    = Wed 24-Mar-2010 13:13:16 GMT-06:00
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = xxxx
MANAGED OBJECT TYPE     = Switches and Hubs
EVENT DESCRIPTION       = xxxx: vlanTrunkPortDynamicStatusChange Trap:InformAlarm; xxxx [xxxx]:Unresponsive;
ALERT ID                = 00001LI
TIME                    = Wed 24-Mar-2010 13:13:52 GMT-06:00
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = xxxx
MANAGED OBJECT TYPE     = Switches and Hubs
EVENT DESCRIPTION       = xxxx: STP Topology Change:MinorAlarm; ess016184.casino.sk.ca: vlanTrunkPortDynamicStatusChange Trap:InformAlarm; xxxx[xxxx]:Unresponsive;
ALERT ID                = 00001LI
TIME                    = Wed 24-Mar-2010 14:05:49 GMT-06:00
STATUS                  = Active
SEVERITY                = Critical
MANAGED OBJECT          = xxxx
MANAGED OBJECT TYPE     = Switches and Hubs
EVENT DESCRIPTION       = xxxx: vlanTrunkPortDynamicStatusChange Trap:InformAlarm; xxxx: STP Topology Change:MinorAlarm; xxxx [xxxx]:Unresponsive;
Thanks,
Rick

The alerts are quite generic. The individual EVENT details will contain many more details. Initially, it looks like DFM is showing you trap information relating to config and STP changes. If you have determined that these are not important, then you can clear the events (or mark them as acknowledged). If you're receiving these as notifications (e.g. email notifications), you might consider creating event sets to filter the events to just the ones in which you are interested, then unchecking the boxes for alerts in your Notification Group.

Custom device prompt in Ciscoworks LMS

Hello,
In emerging network infrastructure of our client we decided to use some custom promps at device VTY (SSH and Telnet). Console users are network authenticated by means of ACS, and in case ACS is not reachable, we decided to use login prompts as follows:
Username(local):
Password(local):
In this local mode, when CiscoWorks LMS (3.1) tries to collect configuration of switches, VLAN configuration exactly, we got such error messages in LMS interface:
TELNET: Failed to establish TELNET connection to 10.52.0.1 - Cause: Authentication failed on device 3 times. VLAN Config fetch is not supported using TFTP. Command failed VLAN Config fetch is not supported using RCP.
Of course, we have checked the possibility to got from LMS host to these devices by SSH and Telnet, credentials are correct, only login prompts are as described earlier.
I conclude, we need to tell LMS to accept our custom prompts. Is there any possibility and how to achieve this?

If you're sure the failure is due to the custom prompt, yes, you can simply follow the steps in the following document to let LMS know about that:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_tech_note09186a00801442c9.shtml

Cisco devices configuration for CW-LMS

Hello,
I am new to CiscoWorks LMS. I am working with a LMS 3.2 fresh installation. I added all the devices (routers, switches and 3 ASAs) into the DCR. Now I need to know how to configure the devices to send relevant info to the CW LMS machine. I am looking for something similar to this:
http://www.cisco.com/en/US/docs/solutions/Enterprise/Security/SAFE_RG/chap10.html#wp1056411
This is a deployment model for Cisco MARS, which shows what to configure on each device in the network to send the most relevant info (syslog, netflow) to the Cisco MARS.
Is there a best practice for CW LMS regarding this? For example, what syslog level should the routers send to the LMS?
Thank you!

There is a deployment guide whitepaper for LMS at http://www.cisco.com/en/US/products/sw/cscowork/ps2425/prod_white_papers_list.html . As for what to do syslog-wise, you should configure your logging facility to be local7 (this is the default on IOS, but not on ASA OS), and send at least sev 5 or higher messages. You may want to bump that up to sev 6 (informational), but sev 5 for IOS devices will be sufficient to get things like configuration change messages. For CatOS, you definitely want sev 6.

Not able to see devices in fault monitor LMS 4.0

I can see devices in the managed group ,but cannot see devices in fault monitor,its show no device available

Balbir,
LMS 4.0 is now obsolete. We recommend to use LMS 4.2.x to have the support.
In LMS 4.x the devices are by default managed by each module like fault monitor. Please share a screenshot where you're expecting and don't see devices.
When was this installed? Was it working ever? You can also try to reset your fault Monitor module by reinitializing the DataBase for Fault.
Check the commands from here:
LMS Database Troubleshooting
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

T530 warranty details

Hi everyone,
I'm going to buy a new laptop and my emplyer will pay for extended 3-year waranty. I'd like to buy T530, but can't get any details about warranty price and what it covers. I called Lenovo in Ukraine, but they can't tell anything specific w/o knowing serial number of laptop. Website also requires S/N to proceed.
All I know is that laptops are sold with 36-month "international" warranty here. But no details how "international" it is and how fast my laptop can be replaired (usual term here in Ukraine is 30 days).
So I'm kindly asking T4XX/T5XX owners to tell me if someone bought extended warranty. What does it cover, how much it costs?

bu4man, I've just had a very helpful chat with Lenovo technical support in the UK. They confirmed that the on-site next business day warranty sold with the T530 in the UK has international coverage (with the caveat that next-day service and on-site service may not be available in all countries). I'm impressed both with the coverage of the warranty (price GBP 67) and with how straightforward it was to get this information, once I found where to call!
The phone numbers for Lenovo technical support in various countries are given by the following link:
http://support.lenovo.com/en_US/detail.page?DocID=PD008370
I found a few other threads in the forums asking essentially the same question - whether the warranty issued for a particular model and in a particular country gave international coverage. For those perspective buyers who care about such things, it would be very helpful if Lenovo could make this information easily available on their sales site.

Device warranty details in LMS 3.2

Similar Messages

Maybe you are looking for