Different margins in PDF after upgrade to Office 2013

Hi,
I moved from Windows XP and Office 2000 to Windows 7 and Office 2013. In both cases I used Adobe Acrobat 9 Pro (Adobe printer) for creation of PDF from Excel.
Why are PDF files created from Excel 2013 with different margins in comparission with Excel 2000? On preview they looks same on both computers but after printing via same Adobe printer (AA 9 pro) output is slightly different.
Thank you for explanation

One issue might be due to the Acrobat 9.x product family not being coded for support of Office 2013.
As well Acrobat 9's support for Windows 7 was (I've thought) somewhat dicey.
Understandable as the Acrobat 9.x product family was headed for end of life/support when Win 7 came out.
As of June 2013 the Acrobat 9.x product family passed into end of life / end of support.
So, if you are in a contemporary OS and MS Office suite you may want to consider moving into Acrobat XI.
Be well...

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SharePoint Workspace 2010 still installed after upgrade to Office 2013

I'm working on a deployment of Office 2013 in a corporate environment. Using the OCT, I've customized a package which is working well on machines that don't have previous version of Office installed. However, many of the existing machines currently
have Office 2010. After executing the Office 2013 package, we're noticing that while the upgrade works, SharePoint Workspace 2010 and the Office 2010 Tools still exist in the Start -> Programs menu. I also see Office 2010 in Add/Remove programs
(along with the new Office 2013). The OCT is specifically set to uninstall previous editions of Office during the upgrade (which is the default behavior).
I'll seen a couple of other posts like this on the forum, but unfortunately no answers. How can I *completely* uninstall Office 2010 (including SharePoint Workspace 2010 and the Office 2010 tools) during the upgrade to Office 2013? This
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Thanks!

Hi,
By default, the uninstall option in Office Customization Tool (OCT) will not remove SharePoint Workspace 2010 as SharePoint Workspace is no longer include in Office 2013.
Try to create a separate Office 2010 .msp file, set Microsoft SharePoint Workspace and Office Tools to "Not Available" and deploy it
prior to the installation of Office 2013.
Or you can do an Uninstall upgrade. Basically, use the /uninstall [ProductID] command-line option to uninstall Office 2010 from the user's computer first and then after that is finished, install Office 2013.
Here is a great example of how to perform an uninstall-upgrade for enterprise deployments :
http://blogs.technet.com/b/odsupport/archive/2011/04/06/how-to-perform-an-uninstall-upgrade-to-office-2010.aspx (Note, the steps are wrriten for Office 2010, but it holds good for Office 2013.)
More reference:
http://technet.microsoft.com/en-us/library/cc178956.aspx#BKMK_uninstall
http://technet.microsoft.com/en-us/library/ff602181.aspx
Hope this helps.
Thanks,
Ethan Hua CHN
Forum Support
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No audio devices detected after upgrading to office 2013

Hey everybody,
I have an employee that has done an upgrade from office 2010 to 2013 and now his Lync will not detect any audio devices. The devices are detected by windows and other programs like Skype and Webex but not Lync.
Things we have tried:
1. Restarting lync and the PC itself
2. Unplugging and replugging the devices.
3. reinstalling all USB drivers
4. Made sure that the Windows audio and windows audio endpoint services were running
5. Updating software
6. turning off the power saving mode on the USB hubs
7. Reinstalling Office
This has been a real annoyance. we are thinking of switching back to 2010 if we cant fix it soon. any thoughts? Any advice would be helpful.
Thanks,
Alex

Hi,
Please try to remove the WiDi software/USB, restart Lync 2013 and then test the issue again.
Please also try to uninstall NVIDIA drivers and then reinstall them.
Here is a similar case below, and there are a lot of settings will cause this issue, you can check with it:
https://social.technet.microsoft.com/Forums/lync/en-US/dc158a4e-faa3-4e28-8dfd-d35e6d929a83/no-audio-device-detected-lync-2013-client
http://blogs.technet.com/b/11/archive/2014/09/23/lync-2013-explained-no-audio-detected.aspx
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Office 2010 MUI in Finnish and Save and Send function not working after upgrading to Lync 2013 MUI

Problem is as follows. Used to have Office 2010, Outlook 2010 and Lync 2010, everything was working. People used it in Finnish and seemly quite a many of them used the Talleta ja lähetä (Save and Send in Finnish) in Office products.
After upgrading Lync to 2013 version, with Finnish language pack installed with it, the Save and send does not work in Office 2010 if it is used with Finnish as display language. When you try to use it you get a Mapi error and reason is undefined or something,
hard to say what it is exactly in english as the error message is in finnish. On those machines if the display language is changed back to english the Save and send works as it should.
Any ideas?

The problem was caused by the Language Packs for Lync 2013 or Office 2013. Without them all works.
And if you want to just unisntall the 2013 lang packs, then you also need to repair install the office 2010 ones to make it work again.

Problems with EXCELSIUS 2008 after upgrading MS-Office 2007 to SP2 ??

Hi Community,
has anyone experienced how EXCELSIUS 2008 works after upgrading MS-Office 2007 to the new SP2 ??
(including "2007 MS Office Suite Service Pack2 (SP2)" and "MS Office Compatibility Pack Service Pack 2 (SP2)" and "Security Updates for MS Office System 2007 (KB969618)" and "Update for 2007 MS Office System (KB967642)")
We're going to upgrade our PCs and need to know about any possible trouble/problems with our mission critical applications (and EXCELSIUS was identified as one of them
Thanks in advance ...
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I'm not sure if MS Office 2007 SP2 will actually cause any problem, but according to the supported platform list for Xcelsius 2008 SP1, MS Office 2007 SP2 is not listed (Office 2007 is).
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Office      (Excel, PowerPoint, Outlook, Word)
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Windows Office 2003 SP2
Windows Office XP SP3
Windows Office 2007
Fix packs typically do not include additional platform support, so I believe that 2007 SP2 is still not supported as of FP3. I'm pretty sure though that Office 2007 SP2 will be supported in the very near future...

Cannot e-mail from Adobe Acrobat 7 since upgrading to Office 2013

I was emailing from Adobe Acrobat 7 just fine until I upgraded to Office 2013. Now I get an error saying I need to set up a Microsoft Outlook profile in Windows and then it will not let me email. This only seems to be happening to my users who have Adobe Acrobat 7. The newer versions work fine. Anybody got any ideas? The only thing I did was go to Start, Default Programs, Set Default Programs, and chose Outlook to set as default. Thanks.

Not sure PDF Maker has anything to do with the problem. It is an issue of AA7 being able to properly communicate with an e-mail client. AA7 uses MAPI to do the communications and it may be that the new Outlook is not using MAPI properly or is using a newer version of MAPI that AA7 fails to communicate with. I know this is not a solution, but may give you some insight into what to look for.

PDF Maker Icon on Office 2013 Ribbon

XI Pro installed. Windows 7 64 bit. Trying to get PDF Maker Icon on Office 2013 ribbon. In Add-ins, PDFMaker is an active ofifce Com add-in.

Hi Ric1944,
Please update Acrobat to v11.0.7 and check.
The pdfmaker plugin does not get enabled with the base version 11.0
Regards,
Rave

HELP! Upgrades to Office 2013 and Outlook has lost almost everything!!!!!

I really messed up. I bought an upgrade to Office 2013 and installed it. I had Office 2010. I thought, wrongly, that Microsoft would set up 2013 to use my email account and import my emails and contacts. The results have been disastrous.
I use a Gmail account and have Outlook connected by IMAP to Gmail. I do not have Exchange or POP3. I have Some but not all, probably not even most, of my old emails. I have a lot of empty folders that used to have emails. My
IMAP account to Gmail did get imported, and it tests OK and I have two test messages that appear to work, but no new emails have come through. I checked, there are plenty of new emails in GMail but they have not come through despite several send/receives.
Nothing. Except the two test emails. I don't get this. Can anyone help?
I also did not get any of my contacts. This really sucks.

Sorry for the inconvenience caused. We'll try to fix the problem.
Where did you store your old emails? Did you store them in a local pst file or on the server? If you store the emails on the server, please log into your web mail and check if you can see your old emails.
In addition, we can try to create a new mail profile in Control Panel and configure your Gmail account in the new mail profile to check the result. For your information:
To create a new profile:
http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx?CTT=1
Configure Gmail Accounts in Outlook:
http://www.slipstick.com/outlook/sync-outlook/synchronizing-outlook-google-accounts/
Hope this helps.
Regards,
Steve Fan
Forum Support
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Error opening a pdf after upgrading adobe reader

a client of mine can't open some pdf's after upgrading adobe reader. he gets the message:
"There was an error processing a page. Invalid ColorSpace."
What can he do? he works with windows.

Hi,
I like to share the discussion as I am confronted with same or similar problem. Since last Saturday the pdf attachments I sent with my e-mail messages show a blank pdf document upon opening. To make sure it really was the case I sent message with pdf attached to myself: bingo! Have recently updated to Adobe Reader 9.4.1. Using WinXp SP3 and MS Outlook 2003 SP3.
Any suggestions?

.PS file generating a blank PDF after upgrade from Acrobat Pro 7 to 9

Hi All,
I've searched for this in vain so I'm comming to you now in desperation. My boss has tasked me with tracking down this error and I have to be honest, I'm a little bit green with Acrobat Pro. So coming into the situation I know this. My department used to use a .ps file to build a publication into a PDF from other .ps files. We operate on a network share (the P: drive) on Windows XP SP3 machines with the latest updates.
In Acrobat Pro 7 we could double click the .ps file which executed the below code through Adobe Distiller and a finished PFD of the same file name would be output to the host directory. But now, after upgrading to Adobe Acrobat 9, this process only produces a PDF with all of the appropriate bookmarks and none of the content.
% PostScript program for distilling and combining multiple PostScript files.
% When embedding font subsets, it is highly recommended you use this technique
% to distill multiple PS files so only one font subset is used for each font.
/prun { /mysave save def       % Performs a save before running the PS file
        dup = flush            % Shows name of PS file being run
        RunFile                % Calls built in Distiller procedure
        clear cleardictstack   % Cleans up after PS file
        mysave restore         % Restores save level
} def
[       /Author (User)
        /CreationDate ()
        /Creator ()
        /Title (Title)
        /Subject (Subject)
        /Keywords (Words)
/DOCINFO pdfmark
[       /PageMode
        /UseOutlines
/DOCVIEW pdfmark
[    /Page 1
    /View [/XYZ null null null]
    /Title (Cover Page)
/OUT pdfmark
[    /Page 2
    /View [/XYZ null null null]
    /Title (Page 1)
/OUT pdfmark
[    /Page 3
    /View [/XYZ null null null]
    /Title (Page 2)
/OUT pdfmark
[    /Page 4
    /View [/XYZ null null null]
    /Title (Page 3)
/OUT pdfmark
[    /Page 5
    /View [/XYZ null null null]
    /Title (Page 4)
/OUT pdfmark
[    /Page 6
    /View [/XYZ null null null]
    /Title (Page 5)
/OUT pdfmark
[    /Page 7
    /View [/XYZ null null null]
    /Title (Page 6)
/OUT pdfmark
[    /Page 8
    /View [/XYZ null null null]
    /Title (Page 7)
/OUT pdfmark
[    /Page 9
    /View [/XYZ null null null]
    /Title (Page 8)
/OUT pdfmark
[    /Page 10
    /View [/XYZ null null null]
    /Title (Page 9)
/OUT pdfmark
[    /Page 11
    /View [/XYZ null null null]
    /Title (Page 10)
/OUT pdfmark
[    /Page 12
    /View [/XYZ null null null]
    /Title (Page 11)
/OUT pdfmark
[    /Page 13
    /View [/XYZ null null null]
    /Title (Page 12)
/OUT pdfmark
[    /Page 14
    /View [/XYZ null null null]
    /Title (Page 13)
/OUT pdfmark
[    /Page 15
    /View [/XYZ null null null]
    /Title (Page 14)
/OUT pdfmark
[    /Page 16
    /View [/XYZ null null null]
    /Title (Page 15)
/OUT pdfmark
[    /Page 17
    /View [/XYZ null null null]
    /Title (Page 16)
/OUT pdfmark
[    /Page 18
    /View [/XYZ null null null]
    /Title (Page 17)
/OUT pdfmark
[    /Page 19
    /View [/XYZ null null null]
    /Title (Page 18)
/OUT pdfmark
[    /Page 20
    /View [/XYZ null null null]
    /Title (Page 19)
/OUT pdfmark
[    /Page 21
    /View [/XYZ null null null]
    /Title (Page 20)
/OUT pdfmark
[    /Page 22
    /View [/XYZ null null null]
    /Title (Page 21)
/OUT pdfmark
[    /Page 23
    /View [/XYZ null null null]
    /Title (Page 22)
/OUT pdfmark
(p:/ps/pdf/cover.ps) prun
(p:/ps/page2.ps) prun
(p:/ps/page3.ps) prun
(p:/ps/page4.ps) prun
(p:/ps/page5.ps) prun
(p:/ps/page6.ps) prun
(p:/ps/page7.ps) prun
(p:/ps/page8.ps) prun
(p:/ps/page9.ps) prun
(p:/ps/page10.ps) prun
(p:/ps/page11.ps) prun
(p:/ps/page12.ps) prun
(p:/ps/page13.ps) prun
(p:/ps/page14.ps) prun
(p:/ps/page15.ps) prun
(p:/ps/page16.ps) prun
(p:/ps/page17.ps) prun
(p:/ps/page18.ps) prun
(p:/ps/page19.ps) prun
(p:/ps/page20.ps) prun
(p:/ps/page21.ps) prun
(p:/ps/page22.ps) prun
(p:/ps/page23.ps) prun
% INSTRUCTIONS
% 1. Locate all PostScript files to be distilled.
% 2. Make a copy of this file and give it the name you want to have as the prefix
%    for the resulting file. For example, you could name this file MyBook.ps.
% 3. Include a line for each PostScript file to be run using the pathname syntax
%    appropriate for the platform running Acrobat Distiller.
%       Macintosh pathname syntax: (Macintosh HD:Folder:File.ps) prun
%       Windows pathname syntax:    (c:/mydir/file.ps) prun
%    UNIX pathname syntax:        (./mydir/File.ps) prun
%       Note: The syntax for Windows may look strange, but double escaping the
%             backslash character is required when using filenameforall.
% 4. Distill the file on the machine running Acrobat Distiller.
After the process is "done" the following log file is generated.
Acrobat Distiller 9.4
Started: Monday, October 18, 2010 at 13:32:05
Adobe PostScript software version: 3018.101
Start Time: Monday, October 18, 2010 at 13:32:06
Source: publicationtest.ps
Destination: C:\Documents and Settings\User\Desktop\usfdtest.pdf
Adobe PDF Settings: C:\Documents and Settings\User\Application Data\Adobe\Adobe PDF\Settings\High Quality Print.joboptions
c:/ps_script/cover.ps
c:/ps_script/toc.ps
c:/ps_script/page3.ps
c:/ps_script/page4.ps
c:/ps_script/page5.ps
c:/ps_script/page6.ps
c:/ps_script/page7.ps
c:/ps_script/page8.ps
c:/ps_script/page9.ps
c:/ps_script/page10.ps
c:/ps_script/page11.ps
c:/ps_script/page12.ps
c:/ps_script/page13.ps
c:/ps_script/page14.ps
c:/ps_script/page15.ps
c:/ps_script/page16.ps
c:/ps_script/page17.ps
c:/ps_script/page18.ps
c:/ps_script/page19.ps
c:/ps_script/page20.ps
c:/ps_script/page21.ps
c:/ps_script/page22.ps
c:/ps_script/page23.ps
Distill Time: 00 Hour(s) : 00 Minute(s) : 00.390 Second(s)
**** End of Job ****
Is there anything obvious about this that screams, "You're an idiot!"? I'm okay with that, just need to get it fixed.
Thank in advance for any help you can provide.
Michael

An observation -
It looks like you are dealing with files that reflect someone's work with the pdfmark Reference (associated with Distiller).
As with Acrobat Security, JavaScript and the Acrobat SDK the 'how-to' from these all undergo changes with each new Acrobat release.
I suspect that the coding, while adequate for back when Acrobat 7 was new on the street, may have to be updated to comply with what the Distiller provided with Acrobat 9 supports.
Use the link for pdfmark Reference
http://www.adobe.com/devnet/acrobat/wwdistiller.html
The Acrobat Developer Center ( http://www.adobe.com/devnet/acrobat.html ) provides a hub to the myriad of "under-the-hood" aspects of Acrobat.
Be well...

Cannot create pdfs after upgrades: Adobe 9.2 and Mac OS 10.6.2

After upgrading to Adobe Professional 9.2 and Mac 10.6.2, I have lost the ability to create pdfs.
The Adobe Printer (display says the printer is v. 9.0) lists the print job status as "Error" and has the following message; "You need to install software to use this printer. To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer."
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I get the following error when I try to create a pdf from a word file: "Acrobat could not open 'AAA.docx' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
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Please help!!!

Thanks! I found the work around!!!
http://indesignsecrets.com/acrobats-adobe-pdf-printer-replaced-in-snow-leopard.php

Office mail merges are extremely slow after upgrade to Exchange 2013

Ever since we migrated from Exchange 2007 to 2013 SP1, our employees have reported that mail merges are taking triple the amount of time to send messages. What used to take an hour is now 3 to 4 hours. Some offices are required to send upwards of 6,000
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Hi,
What’s the version of Office?
The following Outlook client versions are fully supported by Exchange server 2013.
Outlook 2013
Outlook 2010 SP1 with November 2012 Cumulative Update ( available from
http://support.microsoft.com/kb/2687623 )
Outlook 2007 SP3 with November 2012 Cumulative Update ( available from
https://support.microsoft.com/en-us/kb/2687404 )
I suggest to upgrade one office client to Outlook 2013 (with word 2013) to check this issue.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

Acrobat Standard XI features stopped working after upgrading MS Office

We recently upgraded MS Office from 2007 to MS Office 2013 on one of our PCs that is running Adobe Acrobat XI Standard. The convert to pdf and combine to pdf functions are now generating an error when attempting to convert an excel file to a pdf that states "Sorry, we couldn't find Adobe PDF converter.xlsx. Is it possible it was moved, renamed, or deleted?" I have tried searching google, but cannot find any info on this. I have run a repair of Adobe but it has not resolved the issue. Has anyone else encountered this yet?

I'm sorry. I just got caught up in the moment (happens to the best of us!) I'm just JefConners put his best foot forward. Can't get mad at someone for reaching out for help! Cheers everyone.
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Problem after upgrading from Office 2000 to Office 2003

All:
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What version of the Oracle ODBC driver are you using? 8.01 is not a driver version-- it should be something like 8.1.7.x.y (assuming you're using one of the 8.1.7 Oracle ODBC drivers).
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"Combine supported files in Acrobat" right-click funtion is slow or locks up system since upgrade to Office 2013

I have several admins who have for years combined quantities of large Word documents into a single PDF by highlighting them, right-clicking, and selecting "Combine supported files in Acrobat." Until recently, they were all using Office 2010 Pro Plus and a variety of versions of Acrobat - Standard 9, Professional 9, Standard 10. They said it was quick and painless. We've recently deployed Office 2013 Pro Plus, and they are complaining that doing the same thing they've always done is either completing but yeilding only the first document in the resulting PDF or rendering their systems unresponsive. I have reproduced their issues and have found some evidence online of Possible incompatibilities between Office programs and the Adobe Acrobat PDFMaker Office COM Addin add-in, however Adobe's list of Compatible web browsers and PDFMaker applications indicates that Office 2013 supports PDFMaker versions as old as Acrobat 6, and we are not that outdated. Any suggestions? This is crippling their productivity.
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Different margins in PDF after upgrade to Office 2013

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