Digital Vault; problems extracting files

I am seeing HTTP error 408 quite frequently; so far, just repeating the file download is sufficient to continue with the process of getting my data out, but I might come across a file that is so large that it never completes a download before abort due to HTTP error 408..
? Any one else seeing this ?
I have flagged this to BT customer help; no reaction so far...

I was about to point you to http://community.bt.com/t5/Other-BB-Queries/Digital-Vault-Closure/m-p/817776/highlight/true#M48041, post number 41 .... but then I noticed a certain similarity in the name.
I'm afarid I can't help; just wish you good luck with getting it sorted.

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Photoshop Lightroom 4.3 installer problem extracting files

I am using Windows 7. I have downloaded Lightroom 4.3 trial (using Safari as IE refused). I click to run the download. It chooses folder "C:\Users\sarah.horsman\Desktop\Adobe\Photoshop Lightroom 4.3" by default. The bar gives 100% complete then pops up error message "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder. I have 125GB free on my hard drive and I have admin permissions and "full control" on the desktop security. I have tried downloading to "C:\Program Files (x86)\Adobe" instead but get the same error. Have tried several times now but just can't get Lightroom up and running. Grateful for any help. Thanks.

Just a followup. First of all, I forgot to mention that I am using x64 win 7.
Downloaded 4.3 with IE9. It reppoted the file as unsafe. Same result when running it. In my case, the install only goes to 1% berfore the "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder" message pops up. Tried the install without MSE running and still no luck.
I have never had such a problem with any previous version of Lightroom, going back to 1.x!

Bt Digital Vault Problems

Hi all for the last 4 wks i've been told by bt that my free digital vault service is awaiting authorization, can anyone suggest how I can get this sorted as it's starting to get very annoying thanx mike
Solved!
Go to Solution.

Hi mcpaddy,
Can you email me your details including your primary @btinternet.com email address and BT account number to [email protected]? I'll see about getting that sent out to you.
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Stephanie
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

BT Digital Vault - problems upgrading

Hi - first post so please be gentle
I want to upgrade my Digital Vault to the "Plus" option - no luck over the phone on 150 as its a Res Official Line, and since before christmas the website option just says its unavailable undergoing maintenance, no contact on email messages as they are from un-monitored addresses.
What do I have to do to give BT my money??????????????

starkemj wrote:
Hi - first post so please be gentle
I want to upgrade my Digital Vault to the "Plus" option - no luck over the phone on 150 as its a Res Official Line, and since before christmas the website option just says its unavailable undergoing maintenance, no contact on email messages as they are from un-monitored addresses.
What do I have to do to give BT my money??????????????
Hi stakemj,
Welcome to the forums.
Try and contact the mods about this.
If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. It can take up to 3 days ( sometimes longer in busy periods), and they will contact you direct via phone or email.
Also I note from your post that you are on a "Residential official Line". I have seen 1 other post about residential official lines and have still not found out what they are.
if you do find out in the contact with the mods, it would be handy if you posted back what it is/means, it might help us with other posters.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Re: Bt Digital Vault Problems

I too am getting the "this page is undergoing maintenance" message, I need to upload my data to the vault so that my laptop can be reformatted, having problems with wifi, nothing to do with the router.
Does anyone have information about how long this will take? I really don't want to go out and buy a huge thumb drive!!
Thank you

Lots of alternatives out there.
Wuala
Spideroak
Sugarsync
To name but three. Unless it *has* to be the BT product in which case you could try an alternate browser if you haven't already.

I am having a problem installing File Vault. Encryption goes halfway

I am having a problem with File Vault encryption. Halfway through encryption I receive an error message stating that there is a problem with the encryption thus halting the process. When I try to restart the process I keep receiving a messsage saying that I cannot turn on File Vault without restarting the computer giving me the impression that I will never be able to use File Vault.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

BT Digital Vault - Deleting Files

Does anyone have any idea how you delete files from the digital vault. The folders selected in the backup manager are only a gig or so in size, however the files on the internet are around about 3.5 gig. I do not seem to be able to delete files from the backup manager or the internet. I think the problem is that the internet is seeing my previous installation of Windows as another computer (I've recently upgraded to Windows 7).

First of all you need to uninstall auto-backup. Then when you re-intall it again it will ask you for the computer name. Select the name of the old computer. You should then be able to delete the old files.
If you want, you can then repeat the process, this time selecting the name of your new computer.
The old computer names remain on Digital Vault, even though their contents are empty.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Problem with file vault

One of the desktops on my macbook 2007 steel case will not open.
The message i get on screen at login is that there is a problem with file vault.
my dissertation is on that desktop.
all other desktops/user accounts are unaffected and i have admin permissions on them
i recently upgraded to osx 10.9.4
how can i get back in?
chaiman 22

If you restored the account to which the FileVault protected Home folder belonged, then you need to log into that account and enable FileVault.
If you just need access to the data in the FV protected Home folder, then locate the sparsebundle disc image file that contains the encrypted folder. Double-click on it as if to mount it. You will then need to enter the FV password associated with the account to gain access (this is NOT the admin nor login password.)

Extracting files from Portfolio - problem with outlook email created portfolios

Currently I have developed a plugin that can extract files from portfolios using:-
PDNameTree tree = PDDocGetNameTree(pdDoc, ASAtomFromString("EmbeddedFiles"));
and
PDFileAttachmentFromCosObj
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Thanks,
Lee.

ok, found something out here... if I close the doc using AVDocClose then re-open in the code using PDDocOpen then the PDNameTree tree = PDDocGetNameTree(pdDoc, ASAtomFromString("EmbeddedFiles")); works!!!
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usually can get it with below code but it's returning the Folder path + garbage instead. (this only happens with portfolios created by outlook that I have tested)
There must be a better way of doing this, any ideas? thanks, lee.
ASFile asFile = PDDocGetFile(pdDoc);
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char* temp = ASFileSysDIPathFromPath(ASGetDefaultFileSys(), asPathName, NULL);

Problem with Audigy self extracting file for Vi

I have downloaded the latest Vista driver for the Audigy 2, which is a self
extracting file. When I run it, I always get the same error message:
file error[@s]crc,0xc50a2d5:0x0d8c70c
and then the process aborts. When I download and run the file on my XP
machine, it runs just fine and brings up the installation program. Any ideas
on how I can get this thing to run under Vista. I went this route because I
was never able to get the onboard Realtek '97 audio to work. Under that
scenario, Control panel says the device is working properly and there are no
conflicts, but the speaker icon in the system tray has a red x over it, and I
get no sound. I would gladly accept a solution to either problem so I can get
the audio working.
Chuck

Ok, I've edited the VI you posted to reproduce my error (this time with 8.0).
I added a "master stop" and "start log" button. To demonstrate my problem:
1. Run the VI
2. Click "START LOGGING" - c:\test.txt is created
3. Click "STOP" - c:\test.txt is closed
4. Delete the file c:\test.txt with Windows shell or explorer
5. Click "START LGGING" - a new c:\test.txt file should be created but instead an error is raised in the Write LabVIEW Measurement File function.
Any ideas?
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Write LV Meas File 2.vi ‏96 KB

Problems extracting Lightroom5_6 upgrade files after download

Hello!
I've just completed installing a LR5 upgrade from a DVD disc.
After this, I downloaded the latest update which in this case was Lightroom 5.6.
My problem is that I am now unable to extract the downloaded update files.
I just get a message from the installer telling me that there is a problem extracting some files and to check that there is enough memory on my computer. The message also suggest to check that I am authourized to use the target folder for the extraction.
I've reinstalled LR5, I've tryed downloading a new update folder several times, I've tryed extracting it in different folders.
There is enough memory and my computer system meets the requirements. (I'am the administrator of course.)
Anybody has a solution?
Thanks in advance!
Felix
PS below is an image of the message I get when trying to extract files (in swedish though).

Hej Dave,
And thanks for your tips!
I've actually tryed both the update 5,5 and the 5,6 with the same result and the screenshot just happened to be for 5,5.
I've now also tryed extracting the the updatefile using both winrar and winzip but the problem is that it is an exe-file (program file).
So no luck there and I dont know of any software that "extracts" / unfolds a program file. Do you know of any such software?
Thanks anyway
Felix

Problems extracting LR5.6 upgrade files after download

Hello!
I've just completed installing a LR5 upgrade from a DVD.
After this, I downloaded the latest upgrade which i this case was is LR5.6.
My problem is that I am unable to extract the files in the upgrade.
I just get a message from the installer telling me that there is a problem extracting some files and to check that there is enough memory on my computer. The message also suggest to check that I am authourized to use the target folder for the extraction.
I've reinstalled LR5, I've tryed downloading a new upgradefolder several times, I've tryed extracting it in different folders.
There is enough memory and my computer system meets the requirements. (I'am the administrator of course.)
Anybody has a solution?
Thanks in advance!
Felix
PS below is an image of the message I get when trying to extract files (in swedish though).

Hello Jeff!
And thanks for your answer.
Yes i've tried extracting/installing both updates (5.5 and 5.6). The outcome was the same in both cases. Same message with 5.6 as the one in my screenshot.
There is some information in this but I can't figure out what it is.
Felix
Skickat från min iPhone
29 aug 2014 kl. 22:50 skrev Jeff A Wright <[email protected]>:
Problems extracting LR5.6 upgrade files after download
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Felix2 from your screen shot it appears you are attempting to download and extract the Lightroom 5.5 update/installer. Do you receive the same error downloading the 5.6 update at Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.6? Each update contains the full installer so you do not need to have a previous version of Lightroom installed prior to installing Photoshop Lightroom 5.6.
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Problems with my Digital Vault account

I have been having problems with my Digital Vault account lately. For about a week I was told that there was no connection with the server and then I started to receive messages that there was insufficient space left in my account to enable backups of my usual documents. I knew this was incorrect because my saved documents usually only take up around 50% of the available space.
In order to correct the problem I decided to delete all my saved copies and then re-upload them. They have all been removed but my 'My Vault' page still shows that something like 2.95 GB of the available 5 GB has been used.
I cannot understand this as my vault should be empty at the moment . Has anyone experienced similar problems ? What can I do to empty my vault so that I can reload my valued documents ?

Hi badsworth,
If you can fill in the contact us form in the "about me" section of my profile, we can take a look into this for you.
Cheers,
Chris
BT Moderator Team.
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Help! Digital vault set up problem

Signed up for the digital vault yesterday and was warned that the first download would take some time - 6 hours later it still hadn't finished - I stayed patient as wasn't sure what to do. It finally finished but it doesn't appear to have been successful and I have no clue as to what to do now. HELP!

Nanaky, thank you very much.
It has worked. Now my Digital Editions table performas as usual.
Interesting your remark, - I would not know that the existing file of the previous set up, is interfering in the new installation.
Again, I'm very pleased having received that simple advise, but the key procedure for further downloads!
My best regards from Barcelona.
Harro

2006 iMac running OS10.7.5 with File Vault problem stops boot up?

2006 iMac running OS10.7.5 with File Vault problem stops boot up? Upon login this message appears: Your home folder, which is protected by File Vault, didn't open. it needs to be repaired.
It then asks: To repair the folder and continue logging in press OK. To log in as a different user, click Cancel login.
Clicking Ok
You are unable to log in to the user account "xxxxxxxxxxx" at this time.
Logging in to this account failed because an error occurred.
When I click cancel to log in as different user I get he following message: You are unable to log in to the user account "xxxxxxxxxxx" at this time.
Logging in to this account failed because an error occurred.

This condition is quite difficult and time-consuming to recover from. If the procedure suggested here is too complicated for your experience level, get help from someone more experienced. One option is to make a "Genius" appointment at an Apple Store. Legacy FileVault should not be used under OS X 10.7 or later.
If you have another user account with administrator status and can do so, log in to it and skip to Step 4.
Step 1
Boot into Recovery mode. The OS X Utilities screen will appear.
Step 2
Select
Utilities ▹ Terminal
from the menu bar. In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Select your boot volume if not already selected. Pull down the menu labeled Select the user account and select
System Administrator (root)
Follow the prompts to set a password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
Step 3
At the login screen, click Other... Enter "root" (without the quotes) in the Name field, and enter the password you set in Step 4 in the Password field. You should now be logged in. Do nothing while logged in as root except as indicated below.
Open the Users & Groups preference pane. Create a new user and check the box marked
Allow user to administer this computer
Restart and log in as the new user.
Step 4
Load this web page in Safari.
Triple-click anywhere in the line below to select it:
sudo dscl . -delete users/fubar HomeDirectory
Copy the selected text to the Clipboard (command-C).
Launch the TextEdit application. Paste into the window (command-V). Substitute the short name of the FileVault user for the word "fubar".
Triple-click the edited line and again copy to the Clipboard.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window. When prompted, enter the password of the user you're logged in as.
Step 5
You should now be able to log out and log in as the FileVault user. Your files still won't be available. FileVault is inactive.
Locate the disk image file named "fubar.sparsebundle" or "fubar.sparseimage" at the top level of your home folder. Again, substitute the short user name for "fubar".
Step 6
Try to open the file. If it won't open, try to repair it in Disk Utility. If it still won't open, restore it from your most recent backup. Keep trying older backups until you find one that works. If you don't have a backup, the data is lost, perhaps beyond any hope of recovery. There's a slight chance that you might be able to repair the disk image using an expensive third-party application called "Disk Warrior."
Step 7
Copy the files from the mounted disk image to the corresponding subfolders of your home folder. The Library folder is invisible in the Finder. Open it by holding down the option key and selecting
Go ▹ Library
from the Finder menu bar. Open the copy on the disk image by selecting
Go ▹ Go to Folder
and entering
/Volumes/fubar/Library
in the text box that opens. Again, substitute the correct name for "fubar".
Log out and log back in.
If there isn't enough disk space available to complete this step, unmount the disk image, copy the disk image file to an external storage device, delete the original, and try again.
Step 8
Back up all data, then delete the disk image file.
Step 9
Delete the user you created in Step 3, if applicable.
Step 10 (optional, but recommended)
Follow the instructions in this support article under the heading "Disable the root user."

Digital Vault; problems extracting files

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