Disabled iphone, different computer, recovery mode restore failing
My daughter's Iphone 4 is disabled because she forgot the password. (She was actually grounded and her angry father changed it, but we forgot it over time. lol) The computer that it has always been backed up on has crashed. I've tried to restore it in recovery mode, but it displays the "need passcode" message in the middle of what appears to be a restore. We called Apple Support and, even with the serial number off the original box, they said that support would cost a $19.00 fee. Ideas?
I googled and found http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/. I entered DFU mode, hit restore in itunes, and it appeared to be doing fine. However, when it was finished, the phone was still exactly the same. ;-(
Similar Messages
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IPhone stuck in recovery mode after failed update.
Hi, I have a bad situation here... My iPhone 5 got stuck in recovery mode after I tried to update to iOS 7.1.1 from 7.0.4 and it failed (error code 6). If this was my iPod touch I would just restore it because all I have is music, but this iPhone has all my sisters graduation photos, important photos, important school documents, contacts, app data, videos from concerts. Etc. I was wondering if I could get the photos off the phone before restoring it, because they are important. I know I should've backed up my photos and made a backup of the phone, but I've been really busy with a lot of stuff. So I was just wondering if there is any way to get the photos and app data back. The app data doesn't really matter but the photos do. The device was not jailbroken or hacked in any way.
If you could help, tell me ASAP.
-JPWhen your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail. -
Basically headline says it all, my phone is in recovery mode following a failed update through the phone and I want all my photos back. I have already read the "iOS: Unable to Update or Restore" and it indicates that when restoring through iTunes, you lose all data on the phone. I have checked my iCloud (I am a Windows7 user so uploading does not happen automatically, as I unfortunately just figured out) and it only will upload my past 30 days of photos and contacts, inline with what I've read about the cloud only storing 30 days of your past data. I really would like to get all of my photos off of my phone, I had photostream activated and most were in that stream. Is there anything I can do? I don't know what operating system is on there currently, but I have always updated my phone succesfully until today when this happened, so I'm assuming whatever is most up to date until today is the OS it has. Thank you!
When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail. -
IPhone stuck in recovery mode after failed JB
Tried jailbreaking my ios7 iPhone 4 16GB with evasion, it didnt work and the second time i tried it and went to restore it, it fails. Is there anything i can do to get it working again? I'm ready to fully restore it, can i download firmware from somewhere and somehow get it to work? Is it possible to get it in DFU mode, it's either turned off or in recovery mode wanting to connect to iTunes.
Any feedback would be gretly appreciated. ThanksRicky ~ Welcome to the Support Communities. This Apple doc may be of interest:
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues -
Once my iPhone 4 updated the iOS to 7.0.4, it immediately went into Recovery Mode, with the iTunes symbol. I plugged it into my computer, and it says I need to restore the iPhone. I click Restore, but in says it can't connect because of my network connection. I've followed every troubleshooting issue from the support section related that issue, but it STILL won't connect and download the recovery.
What do I do to get my iPhone fixed? And why did 7.0.4 cause this?Don't worry about that. iPhone stuck in recovery mode always happens when you update the iOS on your iPhone. There are two ways to solve it.
First is is to put your iPhone in DFU mode.
Step 1. Turn off iPhone
Step 2. Hold down the Power and Home button.
Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.
Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
If DFU mode can't solve the problem, I'm afraid the only solution is to try some 3rd party software, like iPhone data recovery or something like that. You may simply try the tutorial here: How to Fix iPhone that is Stuck in Recovery Mode. -
Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks
In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section. -
I have a iPhone 4 in recovery mode and it will not restore to factory settings.
I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.
Alextails998 wrote:
I have tried all the steps.
All what steps?
Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
and
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast. -
i tried to up date my i phone 4 to iOS 5 then it wiped my phone and now it tells me to connect to iTunes and that the iPhone is in recovery mode and when i connect it goes to preparing to install to iPhone but never goes any further how do i restore the phone
by reset option do you mean the DFU restore? worked for me, have you tried that?
if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update. -
I dropped my iPhone on the ground, and as I went to pick it up, I started to swear under my breath as I realized my iPhone was in recovery mode. I'm like "how would an iPhone be this sensitive -_-," and so as my iPhone's docked unto my laptop, and with relentless attempts to restore my iPhone, I always find iTunes stuck at the "Waiting For iPhone" stage and I honestly have no clue what to do at this point. What should I do to bypass this or fix this problem? Or do I just wait? -_-
Nothing except that when I turn it on, there's a USB cable and an iTunes logo above it, indicating that it's in recovery mode.
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My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!
AT this point whatever data you have on yoru phone is already gone since it is in recovery mode.
However you can restore from your backup, when your phone reboots from recovery.
YOu do have a backup right? -
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
linalinalina6 wrote:
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
Yes. -
my iphone is in recovery mode and when i try to restore it, its doesn't go all the way threw this happen right after i try to upgrade my phone. what do i do HELP ME!!!
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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TS1538 how to restore iphone 4 in recovery mode ?
i was updateing iphone 4 old ios to ios 7. during update my iphone went in recovery mode and a msg came on laptop screen I TUNES HAS DETECTED AN IPHONE IN RECOVERY MODE. YOU MUST RESTORE THIS I PHONE BEFORE IT CAN BE USED WITH I TUNES. But on phone screen a logo of itunes and a aero of usb cable appears but nothing can do further . Please help me what to do ?
See; "If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery."
From here > If you can't update or restore your iOS device -
My iPhone is in recovery mode, But once it's done with the process a tab comes up saying there was something wrong restoring it (1015) error. Any suggestions of how I could fix this?
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
In other words:
The backup to which you're trying to restore was created with a lower or previos version of iOS than the one installed on your iPhone during the recovery. If this is the case then you'll be unable to restore your phone with that backup and you'll have to set your iPhone up as new. Or,
Your iPhone was/is jailbroken. If this is the case, there is nothing anyone here or at Apple can do for you. -
It says that my iphone is in recovery mode and needs to restore. (it is an ipod touch)
It says that my iphone is in recovery mode and i need to restore it, but it isan ipod touch. I cannot restore it because itunes is telling me that the software for the iphone is not currently available. Do I download the software for an iphone?
this happened to me a while ago and im not sure wht to do
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