Displaying URL (in work item description) as Hyperlink in UWL

Hi experts,
I have successfully configured my UWL to retrieve and display work items under "Tasks" tab.
However some of the work items contain a URL which I would like to display as a hyperlink (i.e. clicking on the hyperlink opens a new browser window and takes the user to the specified location). Currently the UWL displays these URL as plain text.
I tried to add HTML tags: <a href="http://www.abc.com">http://www.abc.com</a> to denote the URL as a hyperlink. The URL was correctly interpreted as a hyperlink on SAP inbox (transaction code SBWP). However, when it is accessed via UWL, the HTML tags are incorrectly displayed in plain text.
Please kindly advise whether any configuration can be done to the UWL such that it will correctly recognize and display the URL as a hyperlink. Any help is greatly appreciated.
Regards,
Lionel

Hi Lionel,
You can't directly do what you want with the workitem text, but there is perhaps a workaround. If you make the URL available as an element in the workitem container and include it in the text that way, you will preserve the original functionality, but more importantly you will then be able to configure a custom action in the UWL which refers to this URL. The result will be visible to your users as a seperate link or button in UWL.
See <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/3a/648b505d764efcbbcbf7fab0e3070a/frameset.htm">URL Launcher</a> in the SAP docs for details of how to do this config.
Hope this helps,
Darren
<a href="http://www.fortybeans.com/">My blog</a>

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