DO NOT have a plan, but PAYING for one
I have been charged $30 a month for quite a long time and cannot get through to any human customer service person - spent many hours trying. What else can I do? I have, like others tried all three numbers to reach a service rep, but have reached no human. Any solutions?
Look no further, help is here tcfrench! Fill us in on the details and we'll get this issue finally resolved for you! Have you ever had Verizon service? How is the charge listed on your credit card/bank account statement? Do you know anyone that may have access to your banking information that has Verizon service?
AshleyS_VZW
Follow us on Twitter @VZWSupport
Similar Messages
-
I made a purchase of a TV show from iTunes on my iPad. I only have one Apple ID/iTunes account. I synced my iPad to my computer (Win 7, iTunes 10.6.1.7) and the TV show was synced from my iPad to my computer. But when I go to watch the video on my computer, I get the first message below that says I need to authorize this computer - weird because this is the only file in my iTunes library that is prompting this message - anyway, I type in my Apple ID and password and get the second message. I go to play the video and I get the first message again.
I followed the instructions from http://support.apple.com/kb/TS1389, which did not solve my problem.
Any thoughts?You seem to be mixing up two different things, authorisations and linking an iPod with a library.
1) iTunes Store authorisations
If your system crashes or you reinstall your operating system without deauthorising iTunes first, even a single computer can use up your limit of 5 authorisations. You can't deauthorise a "dead" installation on it's own. However once you reach your limit of 5 you have the option to deauthorise them all in one go from your iTunes Store account and start over again. Just note that you can only use this option once a year: About iTunes Music Store Authorisation and Deauthorisation
2) Syncing an iPod with an iTunes Library
If an iPod set to update automatically and you connect to a new computer or new library (made after you lost the original one) you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc. If you have rebuilt your library and everything that is on the iPod is also in iTunes pressing "Erase and Sync" will reload and relink the iPod to iTunes. If the iPod has content on it that isn't in iTunes press "Cancel". -
I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?
"Gift Card" is sometimes called a tacky gift, but if it allows the other person to get whatever they want it works.
Besides, anything purchased through App Store is usually "All Sales Final", so I think iTunes card is a good idea. -
i have ordered 3 albums from the itunes to my iphone and only 3-5 song from each album have been allowed to be downloaded to my phone yet i have still had to pay for the full album what do i do to get the other songs as im not happy to pay twice
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
I'm lost with my new "used" iPod touch 4th gen. Just downloaded iOS 6; seems to be trying to access a WIFI signal but I have it hard wired into my MAC and I do not have WIFI. Need iPod for dummies - very basic and simple help.
On the computer you should be able to go to the network properites. Go to the TCP part and unchec the line that says obtaind DNS automatically and check the one that says use the following. Add the 8.8.8.8 and Google other 8.8.4.4.
For more info see:
https://developers.google.com/speed/public-dns/ -
Can there be more than one icloud account on a computer? I have an icloud account with my iphone but would like to view my photo stream on my husbands mac. I do not have a mac but an older PC. thanks
Welcome to the Apple community.
The simple answer is yes you can. On a single user computer, the user can have secondary iCloud accounts, which they can add through the system preferences > mail, contacts and calendars. The only drawback here is that only the primary iCloud account can use photo stream. This can be worked around by having a second user account on the Mac. Each user account could then have a different primary iCloud account, one for you and one for him, your account could then receive your photo stream pictures.
Are you also aware that you can have iCloud on your PC and download your photos stream pictures to it. -
My new IPOD won't snyc, the error message says I do not have enough space but ir shows at the bottom of the screen and on the main page that I have pleanty of space. Help!
It appears that you are trying to sync too much media to the iPod. Check your checkmarks. Also see:
How to sync music to your iPod when your library is bigger than your iPod storage space
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Syncing overview
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad -
I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?
If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
My iPad has been stolen. I Do NOT have iCloud account but I have apple ID and serial number. Can i locate it with these available options?
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
Cheers, Tom -
Hi I try to pay for one year membership LR and PH but nothing happens.
Hi
I try to pay for one year membership LR and PH but get message"wait some minutes. Don not renew or go back to avoid a double payment." when finished payment by VISA. What must I do. A new order and risk a double payment. In my account I cannot see anything for Adobe Creative account.
Company Fotografie Kees Laurijsen
<Removed by Moderator>Moving this discussion to the Adobe Creative Cloud forum.
Kltd if you are facing problems placing your order then please contact our support team at Contact Customer Care. -
ITunes installation error: does not have program associated with it for performing this action
Repeated tries to install iTunes continues to fail. Installing on Acer laptop using Windows 7.
Error: does not have program associated with it for performing this action
We have done the following: open Default programs, clicked associate a file type, clicked on change program button and selected a program to open with and clicked OK/enter.
The installation continues. we get to the finish window; click finish.
Next error: iTunes has been installed incorrectly.
So, what do we do to get iTunes working?
Thank you.Hi normeagle,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
i do not have a computer. but i did purchase music on my iphone. is there any way that my local Apple Store can transfer my music from my defective iphone to my new iphone?
You can do it yourself.
Open itunes store, click Purchased.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw for the iCloud account. How do I retrieve this information? Thanks.
If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
hi, i have a late 2008 15 inch macbook pro, which have a mini display port.
I noticed that thunderbolt and mini display port looks a like. So, my question is :
can i connect thunderbolt duo hard drive to the mini display port of a late 2008 macbook pro which do not have thunderbolt port, but have mini display port.
thank youken94538,
no, you’d need a Thunderbolt-to-FireWire adapter or Thunderbolt-to-USB adapter to be able to access your Thunderbolt hard drive from your 2008 MacBook Pro. -
I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature. It now only allows me three options and the style I have been using for the last year is not there. How do I add additional options and get my preferred signature style back?
Hi Amanda ,
Which version of Acrobat are you using?
Which signature style are you talking about?
You can go ahead and try uninstalling and reinstalling it and see if that works for you .
Use the cleaner tool to uninstall it .Here is the link.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
You can refer to the following link to re install it .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra
Maybe you are looking for
-
How to get the phase of signal from osilloscope?
Hellow! Anyone can tell me how to get the phase of a signal from an osilloscope? thanks!
-
Two items same colour swatch; showing differently!
I am constantly having this problem so I thought I'd ask for a bit of guidance. I have a colour swatch that I use regularly, and I use it for table headers a lot. For some reason on the same page, using the same swatch the table headers look differen
-
Dear All, 1. I want to install SolMan on Solaris 10. Please guide me from start.. 2. I want to install SolMan and ECC6 on the same host. What is the procedure I need to follow( I mean from creating the LV ..) Please guide.
-
Electronic Drumset MIDI Garageband standard drumkits problems
Hi, I have a Yamaha DTXPLORER drumset: http://www.yamaha-europe.com/yamahaeurope/uk/10_musical_instruments/40_drums/40_electronic_drums/08_dtxplorer/10_no _series/10dtxplorer/index.html I have a simple MIDI interface connected between my Mac and the
-
Hiding screen fields containing tables
HI guyz, i have created a custom infotype which has 2 subtypes . certain fields should not be displayed when we select the subtypes. i have used the code below. the screen contains a table. MODULE hide_FIELDS OUTPUT. IF p9555-subty = '1'. LOOP AT S