Document Lock Entry Error Message

Hello,
I have an SAP EP 6.0, SRM4.0/EBP 5.0 system landscape. The shopping cart is used for document approvals as a workaround.
However, when a user clicks on the shopping cart document in the SAP Business Workplace Inbox, and tries to return to the initial page, using the "Back to Approval" link, a message is displayed saying
"the <user> is already processing the document>".
The SAP Notes 888306 and 751884 have been applied as recommended by SAP, but the error still continues.
I would appreciate any suggestions that will resolve this issue.
Thanks.
Collins.

Hi Collins
Did you check OSS note 897796 ?
Kind regards,
Yann

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