Does Apple have the ability to Wipe Clean an iPhone after its been stolen ?, Does Apple have the ability to Wipe Clean an iPhone after its been stolen ?

Does Apple have the ability to Wipe Clean an iPhone after its been stolen ?

No. This can only be done by you, and only if you have enabled Find My iPhone before it was stolen. If it was you may be able to remotely wipe it if it's online. See http://osxdaily.com/2012/06/05/remote-wipe-iphone-or-ipad/.

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I want to wipe the hard drive on my apple G4 powerbook clean. I do not have the original discs that came with the laptop. I do have the OS x 10.4 disc that I purchased. When I reinstall 10.4 will that disc also have itunes iphoto and safari on it.

I have an apple powerbook g4 running 10.3.9 which my daughter gave me. However all the installation discs were lost. I just purchaed OS x Panther for it. I want to wipe the hard drive clean to get rid of all of her personal information as I want to donate the laptop to a needy family. Do I need the installation discs or will the panther os x disc have everything that I need to wipe the hard drive clean and install panther. I do have an external hard drive.

Hello again,
Some of those applications you mention will not be on the recently purchased OS 10.3 Panther disk so you'll need to make a copy of them so you can restore them later.
Copy to your external drive;
iPhoto, iMovie, iTunes* and you may also have World Book 2003 depending what bonus software was installed when new. There may be other Non Apple applications you want to keep also.
*You could probably still get a download of iTunes but because it is such an old version, to save searching for it, make a copy of it while it is in front of you.
Everything else will be the 10.3 Panther disk including Safari.
Ideally with original disks, the process would be:
Insert your Install disk 1 into the drive and then Restart, and hold down the C key to take you to the installation windows.
Select your language, the start up Disk and choose Erase and Install.
At the point your registration process starts, abandon the registration, quit and eject the disk and switch of the computer.
This will allow the new user a freshly installed system, whereby they can complete the registration process themselves.
However...
But as you want to add back iPhoto and iMovie etc, you'll proceed to create an Admin account, in order to add back those applications, by copying them from the external drive back to the Applications folder. After doing that you are finished.
Instruct the new user can create their own Admin account, (more than one can exist) and thereafter deleting the first one you created.
This would achieve a fresh setup akin to the original.

Does the UK version of the Beats By Dre Studio Wireless Headset not have a cleaning cloth included as most unboxing reviews show that one is included yet I didn't have one in my box and the 'what's in the box' section on apple store doesn't list one?

Does the UK version of the Beats By Dre Studio 2.0 Wireless Headset include a cleaning cloth?

Welcome to the Apple Discussions!
My battery had not been fully recharging for a while. For weeks, it would "max out" at a lower percentage, lowering incrementally pretty much weekly. No, I am not eligible for the recall.
Besides your other issues, it may simply be time for a new battery. The batteries not only have a limited number of complete charge cycles, they also have a shelf life that could expire even if you've never used it. Here is a little bit of information from Apple on batteries:
http://www.apple.com/batteries/
http://www.apple.com/batteries/notebooks.html
As far as your hard drive is considered, I'm guessing you don't have an AppleCare Protection Plan? It really does sound like the hard drive is failing. Have you started up from your Apple Hardware Test disk yet and run the extended tests?
If you decide to replace your hard drive that's out of warranty, you just need a 2.5" IDE/ATA hard drive that's less than 9.5mm tall. (This is a standard configuration for notebooks.) While it's possible to install yourself, it's quite the operation and you may want to take your iBook to an Apple Authorized Service Provider to do it for you. Or you might consider sending your iBook in to a service like MCE Technologies to do it for you.
-Doug

HT201320 Does my email service provider have to provide the ability for me to create an IMAP email account in order for me to create Sub-folders within Apple Mail?

Hi, Apple Mail provides a function to create sub-folders within my mailbox so that I can group emails of similar subjects or from the same sender. My service provider only provides POP email protocol and the New Folder button does not appear in my Apple Mail account for that service provider. Icloud provides the opportunity for the iPad user to select between POP and IMAP. I can select IMAP and the New Folder button appears allowing me to create sub-folders within the icloud email account. Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
This appears to be a problem for quite a few Apple Mail users, but service providers appear reticent to provide a response other than 'use Microsoft Exchange / Hotmail, Google GMail, or some other third party email service provider'. This is why I have chosen icloud as my email service provider. It is Apple and therefore Apple supports it. I have been a Telstra customer for over 15 years and they informed me today, strongly, that they support their own products and services, not Apple products, even though Telstra sell them. When I asked the Telstra Customer Support Manager whether they support Telstra customers, I was informed 'no, because the Telstra customer is not a Telstra product or service'. I have since cancelled my Telstra email account and am in the process of cancelling all of my Telstra services.

Apple Sceptic wrote:
Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
Yes. That is what it means. You need an IMAP account in order to create sub folders on the iPad.

My CPU started and continues lagging horribly less then a week ago. I have purchased Mackeeper and "cleaned" my computer to the best of my ability, but it is still working extremely slow. I have no idea what to do. Does anyone have any suggestions?

Same question as posted in the title. Thanks in advance!

After uninstalling MacKeeper, if you still have the problem, proceed as below.
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Otherwise, take the steps below when you notice the slowdown.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

I have a macbook 2.1 with osx10.6.8 and want to wipe it clean and migrate from my macbook pro with the same osx..is it possible to do?

I have an older macbook 2.1 intel OSX 10.6.8 that I want to wipe clean and then migrate from my macbbok pro with OSX10.6.8 to the older macbook, is it possible ,how would I do it..especially how do I wipe clean the older macbook?

Connecting to a TV is no different than connecting to any other external display. It's possible that there's a problem with the mini dvi port on the macbook r that you have bad adapters. You might try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Does the Macbook recognize that there's an external display connected when you look at the Display preference pane?

I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have

I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have.
What do I need to do?

Boot your Mac from the System Install DVD that came with it, and erase the HD using Disk Utility. Then, reinstall the OS from the disc. Give the disc to your kids since it must always accompany the Mac it came with.
After the OS installation is complete and the Mac restarts to begin its new owner setup procedure, just shut down the Mac. Your kids can take it from there.
If you purchased Lion or Mountain Lion from the App Store, you cannot transfer it. The Apple ID you used to purchase it is required to maintain and / or reinstall the OS. Unless you want to supply your own Apple ID to your children for their use, they must purchase their own copy of Mountain Lion using their own Apple ID.
If they do not already have an Apple ID and you want them to have Mountain Lion, you will need to create one on their behalf. This does not change the above procedure - just give them the Apple ID and password you create in addition to the Mac and its discs.

HT1918 How does one organise the apple ID so that one uses the same email address to have an account on both the UL and Belgian itunes stores?

I have in the past created an Apple ID for use with the UK itunes store, because I want to read in English. If I sign in it seems that this ID will only allow me to purchase from the UK store. But I live in Belgium, so I can't download from the UK store. So I tried to create an apple ID for the Belgian itunes store. But I want to use the same email address as I used for the first apple ID I made (because I'm fed up of having to remember which email address I used for which account). When I tried this, I just get a message saying that the email address is already in use for another account (which I know, because it's me who made that account). Does anyone have a workaround for this?
cheers
Andrew

I have tried again using the same password. and it still doesn't work.
I'm presuming you went ahead and set up a new Apple ID, yes? Using the same password in more than one Apple ID has worked for me in the past, but I haven't tried it in a while so the tightened security may have changed that. You could use the same password but add "-UK" and "-BE", or something like that, to make it easier to remember.
I understand what you mean about losing the ability to deal with UK purchased stuff, but this is becoming so inconvenient that I do want to delete that UK apple ID account. I have looked everywhere I can think of on the apple website (apple id, itunes, support etc) and I can't find a link/eplanation/contact point that deals with deleting apple ID and itune store accounts. Surely this must be possible?
It's possible, but Apple is very reluctant to do it, and it's not something a user can do on their own. It would be better to just stop using the UK account rather than trying to get it deleted. Just remove your payment information and there should be little reason to have the account deleted. If you really want to try, though, you'll need to send a message to iTunes support specifying that you want the account cancelled.
On a completely different matter, I have bought my son an ipod touch. But since he is younger than 13 years old, how does one go about using the itunes store to get music onto his ipod touch?
You would need to buy tracks for him; he's too young to have his own iTunes Store account. To control what gets synched to his iPod, this should help:
http://support.apple.com/kb/HT1495
Regards.

I cannot connect to the login page of my banking websites for Firefox but can from IE also firefox does not close when I shut it down I have just done a clean instal of windowsws7 and teh problem persists on reinstall of FF3.6.13

I can connect with my banking websites but the login page will not come up. This is a recent occurrence and I have done virus scans and have also recently done a clean instal of Windows 7. The problem persists. I can connect to any other website with no problems. When I close FF it appears to close and Task manager shows as not running but it will not reopen. If I attempt to uninstall I am told that FF is running and needs to be closed. I have to reboot to get to close and be able to reopen.
I can connect to the bank sites with IE. However I really don't like IE.
I am using Win7 Professional on a Sony notebook VGN SZ55

I don't have an answer, but I experienced the same problems trying to set up an airport express to route traffic to my stereo.
Apple Extreme router, iMac and laptop all worked just fine for months, upon installing Airport Express (step by step, according to instructions), all **** broke loose. Airport Utility was unable to see my Airport Extreme router, after hours of rebooting computer, cable modem, router, and finally a hard reset of the Airport Extreme router, it is finally recognized by Airport Utility again.
Recreated network, iMac connects to the internet just fine, laptop (Macbook Air) connects to the network just fine, but will not connect to the internet. Network diagnostics does not help, it gets to the "do you have a router? If so, reboot" stage, and never seems to see the router.
Any suggestions?

I may have deleted some system files from my computer due to my antivirus and now my imac won't start. Actually it does, and then there is a blank screeen with the apple logo and it shuts down right away. is tehre a possibility of recovering my files?

Hello
I was having some problems with my Imac, for a while it was slow and often disconneceted from my wifi, while this one worked perfectly (tested with other devices)
I thoug i might have a virus, so i downloaded an antivirus (mac keeper) and started checking.
I also did a scan of my computer using Console or something from the utilities, and then a folder popped witha file I had canceled a while ago. I canceled the file and then my Imac continued to be slow.
i then restarted my Imac, but when it started, the usual grey logo of Apple appeared, and then it shut down suddently.
I tried to reboot it holding the command key and R but nothing, and then i tried holding the shift key and a bar appeared, and at half of the bar it sut itself down again.
I think it is probably a preoblem because I may have cancelled some of the system files from a folder called "private" in the "documents" folder.
Is there any way I can recover some of my files? maybe all of them? I hope so because I have some important files there
Is this a thing I can do myself or do Ineed to go to a MacStore to repair it? Will I need to change HD or just to format it and reinstall? also if there is any way i can recover some of my files that would be great.
Thanks
Ludo
P.S. problems appeared when i installed the Mavericks version.

If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk.

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I have an older Power Mac and it does not have the ability/hardware to connect to my wireless network.It is on 2nd floor which has no ethernet connections available. How can I get connected wirelessly?

I have an older Power Mac desktop computer. I do not believe it has the hardware to connect wirelessly to my wireless network. The computer is located on the 2nd floor of my house where there are no ethernet network connections so I would have to use wireless to connect to the internet. I have a wireless LinkSys router downstairs that I use to create my wireless network. I also have a Time Capsule upstairs but without the ability to plug an ethernet network cable into it, I cannot use it to get internet access t the computer.
What hardware can I add to give me the abiity to connect the Power Mac to my wireless network?
Is there a way perhaps to link routers? IE. Can I somehow have my existing wireless router downstairs connect wirelessly with the Time Capsule upstairs that i could then plug the Power Mac into for connectivity?
Not sure what version of OS this computer is currently using but do know it does not have the newer dual Intel processors. As such I am unable to update to newer OS versions.

While uselessSABOTAGE's advice is great, in case of future issues, it would helps us in the future if you would post accurate tech specs of your model iMac.
You info states you have an older IMac PowerMac, but is also says your OS X version is OS X 10.7.2.
This is not possible. OS X 10.7.2 Lion only runs on Intel CPU Macs.
Please, go up to the Apple symbol in the upper top left of OS X main menu bar. Click the symbol. Then click About this Mac. A popup window appears that gives some basic info. Then, click the More Info button and both post your iMacs complete specs by selecting/highlighting all of the info and copy paste this into a reply to this post, editing out your iMac's serial number. Then update the info you posted in your user profile with some of this new found data for future postings.

What's the best way to wipe user info on OSX without doing a clean install of the OS

Hello,
I am going to give my old imac to my nephew so I want to delete myself as an Administrator and user (ie, remove all traces of my personal info). However I DO NOT want to delete all the installed applications I have installed over the years as they are useful to him.
Should I just set up a new admin and delete mine or are there other things I can/should do to 'clean out' myself from the system? (preferences, etc.)
Thank you!

chungster wrote:
Will deleting my admin account delete all my saved passwords in the keychain?
Yes
How about my old emails? In addition to Mail, I used to use Thunderbird. Are there any special places that I need to delete files from for those apps?
Yes old emails are gone. No special places for Thunderbird, emails are kept in the User account folder.
And finally, if he wants to keep my itunes music, can i just drag my itunes folder into his account prior to deleting my account?
This is a copyright violation in most cases unless the music is free of that or the license allows it.
You should deauthorize the iTunes account in the User accounts being deleted, copy protected iTMS content won't play on his account. iTMS music is not copy protected but there is a 5 machine/device limit.
You can transfer music and other files to his account through the Finder > Computer > Macintosh HD > Users > His account > Public > Dropbox that will change the user permissions on the files.
Any iTMS purchased content is digitally signed with your personal information embedded into the files themselves.
If your nephew goes and P2P's your files, you could be held liable for copyright infringement.
If the music files are cd rips, then there is a good chance they are not digitally signed, however Apple might have done something to the files in the background to assist the RIAA against piracy.
There is a 5 device limit to iTMS content, so technically since he's family you can control that and it's included in the iTMS content license, but that doesn't apply to cd rips.
He might not like your music anyway and then seek to share it to get more he does like. So it depends upon the skill level of your nephew if he will do that or not.
Set up his account on the machine, maintain dual accounts until it's all set up, then log into his and delete your account.
Copy protected apps with one machine licenses that "phone home" you will have to either delete or buy another license for the new machine if it's a Mac.

Goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that c

goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?

This has nothing to do with Apple, as Apple does not make the apps.
This is the decision of the app maker.
Contact those app makers and ask them why they do this.

Have an Apple TV device I have gone thru setup with and used. Want to sell it now but concerned that it may store personal info that would be at risk if I sold it. Should I be concerned? Can I wipe it clean?

I have an Apple TV device that I attached to my tv, went through the setup, and used for a couple of weeks. I would like to sell the vice now, but I am concerned that it may in some way store personal info on it like the credit card no. that I would use for paying for movie rentals, etc. Does this device store any personal info on it that would be at risk if I sold it to another person? If so, is there some way I can wipe that info off of it?
The Macbook Pro and Apple TV were both bought from the Apple website in December so I assume they are the most recent models and operating system.
Would appreciate any help. Thanks.

Settings > General > Reset > Restore, will wipe everything in preperation for resale.

Does Apple have the ability to Wipe Clean an iPhone after its been stolen ?, Does Apple have the ability to Wipe Clean an iPhone after its been stolen ?

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