Does Verizon REALLY care about customer service?
OK, to be fair, I do realize that I've been attempting to make an order for a high demand product on a day when thousands of others are doing the same thing. But, I guess I expect a company like Verizon, one that boasts how cutting edge their technology and networks are, to be a little more prepared for the influx in website and phone traffic. It took, no less, than 2 hours to complete a pre-order transaction due to technical failures on both the web and phone support. Isn't this what my $30 upgrade fee is supposed to cover? Wasn't I told that the additional money I pay to upgrade is to ensure a "positive customer experience"? Well, my experience was anything but positive today. The website crashed 3 different times. I was disconnected at least three times, and when I received an autocall for a customer service survey, even THAT didn't work! Verizon, do you want to know the answer if my recent experience with customer service solved my problem? I'll tell you, the answer is NO. Do you care? I doubt it.
I'd threaten to leave as a customer, but unfortunately, where I live, Verizon is my ONLY option. I'm in a rural community and there are literally no other providers in my area. So I pay ridiculously high fees, for substandard service. I can only have successful phone conversations from the south end of my home, while standing near a window, completely motionless. If I move, call drops (even with good signal strength).
But I guess I should be grateful for the experience of being a Verizon user, and continue to pay them additional fees for the privilege of being one of their valuable customers.
While I am forced to be a Verizon customer due to my geography, you can bet that when asked by others what my opinion is of the company, I'll encourage everyone to make a different choice if they can.
Thats why I normally do not get involved with writing on message boards, especially corporate boards, too many company employees write comments like that on behalf of their office…and yes, cellular service and home communications services are a little more that a “soda” and yes, I do expect loyalty to be a two way street….end of thread, unsubscribed from this farce….
Similar Messages
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Does Verizon not care about customer service anymore?
I need some answers on my bill and no one to talk to....what is going on Verizon?
My frustration is that I cant get a live person on a timely basis like I use to be able to. I have always valued customer service from Verizon and have complimented several times in the past. But now it seems we are forced to send emails (the chat was not even working the other day as everyone was busy).
My specific question is that I cannot see my discount from my work on my bills and wondering where this shows up at?
>>Personal information removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator -
Does Verizon really care about the windows phones??
I recently bought the Nokia 928 and as a "tech-impaired" person I am really happy with it. This is my second smart phone and I find it much easier to navigate than my Motorola Droid 3. My co-worker (who is similarly impaired!) wanted to update to her first smart phone and had visited her local Verizon store to browse the various phones. All that was EVER mentioned to her or shown were various Razrs, the Samsung Galaxies, and of course I-phones. She saw the 928 demo phone there but it was never even offered as a choice so she didn't ask about it. When she saw my phone she asked my thoughts, and asked to "play" with it. I showed her some of the things she could do that I have found to be not difficult. Bottom line she decided she liked the ease of operation, knew she did NOT need Suri and thought the Samsung Galaxy S 4 had way too many features for what she would ever need. She went back to the store and they did not even have a 928 in stock. They did order her one, but she said that I knew way more about what the phone could do than anyone there. I told her to ask about the 25 dollar gift certificate available through the end of June that could be used for Microsoft apps, they knew NOTHING about that either. When I bought my phone I asked the store rep who was helping me (in a different town) and she was also unaware of it; but at least she found out and helped me set up a Microsoft account and got the certificate onto my phone. She laughed and admitted she really knew very little about the Windows phone set up. It really does seem that Verizon just doesn't care much about this platform and does not give their customers this choice since they virtually ignore that it even exists.
Thats why I normally do not get involved with writing on message boards, especially corporate boards, too many company employees write comments like that on behalf of their office…and yes, cellular service and home communications services are a little more that a “soda” and yes, I do expect loyalty to be a two way street….end of thread, unsubscribed from this farce….
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Does verizon wireless have a customer service policy?
I am wondering if Verizon wireless cares about customer service at all. I was trying to become a verizon customer, and I called and verified pricing. I was told that I could get pricing for 30 Gb at $130. I itemized everything in my conversation with the sales person, and came up with a total for my bill. I was very specific in everything that I needed, and the prices I was willing pay. I have two lines that I was going to bring over, and I told them that I didn't want to receive the phones at different times, because I don't want to carry two phone bills at once. The phones were both scheduled to ship out at the same time. Well, the one phone shipped early. I called and talked to several people at the call center, and someone assured me that both phones would be in the package. The next day, one phone showed up. I called and talked to someone again at the call center. They told me that I could take my existing phone, with my new phone, and have them both activated at a verizon store, so I can activate both lines at the same time. I waited until after work, and I drove up to the store. I found out at that time, that it wasn't possible. So, I got back on the phone with more awful customer service call center employees. I was transferred several times, hung up on a few times, and finally talked to someone who tried to help. He told me that I can hold on to the phone that arrived early, and I can wait to activate it when the second phone arrives. I took him at his word, and waited.
On saturday, I called to check and see what would happen if I went to the apple store and bought the phone, instead of waiting to receive the other phone from verizon. I was going over pricing when I was informed that the 30 Gb that was supposed to be $130, was input into my account at $225. I told them they were mistaken, and they told me the offer was only valid until 11/05/2014. I placed my order on 11/10/2014, and I was very specific. I told them that I was offered the pricing, and they told me there was nothing they could do. I called several more times, and I ended up talking to someone who told me my salesperson and her supervisor wouldn't be in until monday. I battled back and forth for the last 2 days making 30 calls to only be continuously lied to, transferred, and received different stories depending on which call center I ended up at. These customer service call centers are not Verizon employees, and they don't give a crap about you, or the service you receive. They lie to you, and try to trap you into a plan you didn't sign up for. I can only receive half the data I signed up for, or I can pay full price for what I ordered. I ask you, where is the customer service? Anyone who is thinking about becoming a verizon customer, or anyone who is thinking about renewing needs to get offers in writing, because they will lie to your face, and tell you there is nothing they can do.unhappypotentialcustomer,
This is not the experiece that I like to read about. I want to make sure that everything is on the right track. I want to have a chance to go over the information with you. I do see that the 30GB data plan for $130 was a promotion that ended at the start of November.
I do want to check out the account for you. I did send you a private message. Can you please respond back to that message? I want to put a fresh pair of eyes on the account. I'm eager to work with you.
KevinR_VZW
Follow us on Twitter @VZWSupport -
Creative Cloud - Does Adobe REALLY Care About Customers?
I hope the staff at Adobe are reading these forum posts.
First question: the following quote
As far as the future of CS applications, in his Adobe MAX keynote, David Wadhwani said, 'We have no plans' to continue perpetual licenses. We are not ruling that out in the future.
Just exactly what is meant by this statement? Is Adobe already looking for a back door if the Create Cloud doesn't pan out? I really would like to know what this means. It sounds ominous and dubious and it sends mixed messages.
As far as the Creative Cloud model goes, is this really a benefit to your customers? I can see it might make Adobe a lot of money (if you don't lose a vast majority of your customer base) but how does it really benefit your customers? Your loyal customers? The customers that made you the rich company that you are today.
Speaking for myself, I do not use all the programs that will be available in the cloud on a regular basis. During the summer when I don't have classes, I don't use some programs at all. But I have to keep paying whether I use them or not. If I stop paying, I will lose access to my software. How is that a good thing for me? For the majority of your customers? You think because we pay a monthly fee that most people won't equate that we are having to fork over more than $300 a year? In some cases over $600 a year. And it never stops. How is that good for the majority of your customers?
Do I really need to have the latest software constantly? No, I don't. But you are now forcing the issue whether I want it or not. Forcing your customer to do something does not seem like you really care about me. About us.
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them. If the students stop taking the classes because of the software access, then we start cutting sections. Does Adobe care about that? I'm sure no, but think about those hundreds of students each semester that will no longer be learning to use Adobe software.
Adobe is putting a stranglehold on its customers and the customers are going to say enough is enough. Perhaps new software (open source?) will emerge to take the place of Adobe. Perhaps people using InDesign will go back to QuarkXPress. Perhaps enough of these former Adobe customers will force Adobe to check their hubris and greed at the door. But maybe not. The world will move on, one way or another.
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agreement.htmlNice sentiments, could not agree more.
xIDx wrote:
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them.
I hope this occurs across the globe with students ("potential" future Adobe customers) whom may be hindered in their monetary abilities but not in seeing the truth towards what it being placed upon them by Adobe concerning the Cloud mirage. This is a great opportunity for educators to truly educate their students about Adobe.
xIDx wrote:
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agree ment.html
Great link! -
Anyone from Adobe care about customer service?
Want to buy CS6. Downloaded trial version but having issues with windows 7 home edition. Posted on Adobe Help Forums....no replies. Called Customer Service....was promised a call back; never received one. Considering moving to another product from an Adobe competitor. Anyone from Adobe reading these posts? Anyone from Adobe really care? Sad!
Hi and thanks for your comprehensive reply. I will try to answer all your questions. Just to back up a bit, I have tried many different things to get Audition 3.01 to work on my laptop. When I exhausetd all i could think of , I downloaded CS6 hoping that would give me better results. In the end, the two applications behaved exactly the same, ie inability to record in multi-track. Most of the tests I did, which I describe here were done on AA3.01. If they did not resolve the problem there, I am doubtful they are the cause of CS6 not working.
I have not tried playback only when selecting the TASCAM i/face. However, I can indeed select either the internal sound card on the laptop or the TASCAM in the HW Preferences. If I use the internal card, everything works except I cannot do multi-track recording of course. However, I can import a session and do everything with it. As for clock, I have tried toggling it between AUTOMATIC and INTERNAL in the TASCAM control panel, no difference (on AA3.01).I don't know if there is another place where this is controlled other than the TASCAM control panel. As for "device class" indeed I could only get CS6 to show the 16 channels of my TASCAM if I select ASIO. I did not check the "release ASIO in the background" box
In summary
1. AA3.01 Works well with an old PC runing windows XP 32 bit
2. AA3.01 installs and runs on a HP Pavillion laptop, i3 processor 8 Gig RAM, windows 7 HOME EDITION 64bit. If using the internal sound card, I could use AA3.01 for everything except multi-track recording
3. On the HP laptop, I can switch between internal card and TASCAM in HW preferences. I can arm one or up to 14 channels for recording. As soon as I hit record, about 1 sec of lead is highlighted in the tracks that are armed, but then everything stops. No crashing, no errors. If I delete the tracks I can continue working on other things.
4. After exhausting everything I could, I installed Audition CS6 on the same HP laptop. Exactly the same issues with recording appear.
5. I installed Audition CS6 on another laptop, a IBM Lenovo, i5 4Gig RAM windows 64 bit Professional. Absolutely no issues and everything works fine. Problem is, the Lenovo is a work laptop otherwise I would just use that and forget the rest
I will check about the playback when I get back from the office. However if memory serves me right, I believe I was able to use EDIT mode and still playback WAV files. Will confirm that later tonight
thanks
Tony -
This company is nearly impossible to communicate with! How can they continue to not address their inability to handle questions?
Customer service at 1-800-922-0204 or *611 from your phone. When you get to the phone tree select option 4 and say agent.
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I am NOT a Verizon Customer nor is my number a Verizon number. So why am I receiving automated spam for them saying "Verizon we care about you. Thank you. And have a nice day"??? Who do I contact to get them to stop? Most everywhere I've looked required me to be a Verizon Customer in order to contact them....Even calling the number back tells me to enter my number and then tells me I'm not a Verizon Customer. Dial 611. Then hangs up on me...
This is one of the drawbacks with cellular numbers. The device number at one time was used by a Verizon customer. They may have changed it or more than likely ported to the service you are on then either gave it up, or changed it. You as a customer then get it.
The only solution I can recommend is have your service change the number. However depending on who had it previously you may have more texts and spam calls. Or may get lucky and get none.
Good Luck -
Why Apple don't fix half year serious problem with HD3000 drivers, Lion and Adobe products? Doesn't Apple really care about advanced users?
I have Mac mini and Macbook Pro 13". Bouth with HD3000. And I can't work at all. With Snow Lepard I had no problems. It's tiny problem in code. And such pain for lots of users!If you have a problem with Adobe products, voice your issues with them.
It is the software developers responsibility to maintain compatability
with any operating system, beit OSX or Windows. -
I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?
At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again. -
Does Verizon Wireless care more about sales or customer service?
I have a new BlackBerry Q10 and have been back to the Vestal store twice for questions. Perhaps I'm naïve to believe that they want to help me with a phone that is not "cool" to all the young people on staff. I went in with a simple question and was given the 800 number they call. The young woman who helped me out had too many potential customers to call herself. As a result, I came home and spent 45 minutes on the phone with Verizon Customer Service, Blackberry in India and finally Blackberry in Canada for a very simple fix.
The question was why is my Q10 changing SMS texts to MMS for no reason. The Verizon personnel don't know enough about the phone to help. I don't know why BlackBerry doesn't drop them. Well, actually, I do. It's all about the money.Thanks for reviewing my post and your comments. Yes, I knew that multiple messages and pictures were sent in MMS mode. What I didn't realize was that the "chat" as it's called, has to be deleted in order to stop sending all messages to one of the recipients in MMS. Other people with the BlackBerry Q10 were also having this problem and had posted on Crackberry. There were no answers at that time. I posted one myself after I found out how to solve the problem. Compounding my problems is that I have Time Warner Roadrunner as my email. Every time I download a new suggested software update, I have to reset my pop server info. So I have Verizon as my provider, Time Warner as my email, and Blackberry to solve all the other problems. When I first got the phone, I called BlackBerry and they refused to talk to me, referring me to my provider (Verizon).
I also believe that a certain amount of "profiling" goes on in the Verizon stores. I'm a gray haired woman and don't fit the look of the young men usually working in the stores or the preferred customers that can talk music downloads and social media apps. -
Does Verizon Wireless really care about its customers?
I tried to purchase online the free Ellipsis tablet on Black Friday with the 2 year agreement. The website directed me through the process and then told me I had to change my current plan. I didn't want to change my plan. So I backed out of the process to think about it. But after talking to some Verizon agents, I find out that I didn't have to change my plan. Their website, in essence, lied to me by telling me I had to change it and directing me to the new plans page. Now, they will not honor the contract I tried to initiate Friday night. I tried talking to customer service about it and every agent I talked to was polite but they said there was nothing they could do. The last one I talked to took my complaint to his supervisor. She was willing to knock an extra $50 dollars off the current $150 sale price but she was not willing to revert back to finish the contract that the website told me I couldn't have without changing my plan.
As a result of that, I have cancelled my hotspot and have no intention of ever buying another phone or accessory from Verizon Wireless. I have been a long term customer and I really didn't want it to come to this.EvanO,
I appreciate your response but I have talked on the phone with Customer
Support numerous times and neither they or I am willing to budge so
there is no solution that I can see. As I explained to them, they will
lose far more than the cost of the tablet by me leaving, but that
doesn't matter to them. I was informed (after Black Friday, of course)
that I didn't need to change my plan to get the deal on the Ellipsis 7.
But, the website told me I did need to change it. No one I talked to in
Customer support disputed that either. In fact, it was a customer rep
that informed me that I did not need to change plans and should have
been able to get the tablet as a stand alone contract. The website,
however, did not make that clear to me nor available to me. When I
confronted customer support about it, all I get is a bunch of apologies
and 50 dollars off the tablet if I want to buy it. I tried as nicely as
I could to tell them that I wanted the tablet at the Black Friday price
because /I tried to get it on Black Friday/ and the website said I had
to change plans, when in fact I didn't. In my mind, that is false
advertising and worthy of a report to the Better Business Bureau, which
I thought about but decided its not worth the hassle. I tried
explaining this whole situation to customer support three different
times (you are number 4), and they feel it is more important to lose my
business (which is more than the cost of that tablet every month) than
to find a way to complete a contract that I tried to initiate on the
appropriate day.
I have cancelled my hotspot already, two phones that are eligible for
upgrade (but that ain't happening!!), and a third one that will be
contract complete in 3 or four months. When that one is done, I will be
completely closing out my business with Verizon Wireless. VZW isn't the
only game in town. I hate the thought of leaving but I refuse to just
sit back and do nothing.
All of this has shown me how important long time (10+ years) loyalty
pays off and how much we customers really don't matter to VZW.
If you can talk someone into changing their mind, great, let me know. I
am not budging on this, and for all the run around and neglect I have
gotten over the past couple weeks all I have been offered is a truck
load of "I'm sorry this happened!" and $50 dollars off. I believe the
representatives I have been in contact with have been truly apologetic,
but the corporation isn't. And I am not going to bow at its feet. The
ball is in their court. They feel it is more important to lose $300 or
more per month in my bill than to complete the contract I tried to
initiate on Black Friday (for a $250 tablet). So be it. If they want my
business, they know what they can do to keep it.
Thank you for your time. -
Verizon does not care about poor service
Loyal VZ customer for many years. Problems with service where I moved to over a year ago. 3 & 4 bars showing on the phone and some days it just doesn't work. Upgraded plan with promise that it would solve the problems. Nope, lied to yet again! The signal comes & goes, but get this; the broadband works when the phone will not! Believe it or not, mostly when it is raining. Many calls to tech support and uncountable tries to get through. They have NEVER called back when promised. Not that I would get the call anyway. I get the fealing that tech support gets the run around from their own field people. My call has been dropped in the middle of a call with tech support more than once. Sometimes voice mails show up on the phone the day after they were left or if I drive far enough to find another tower. The phone works fine everywhere else I go. This is obviously not the phone, it is the local tower, which is only six miles away. This spells out breach of contract on the part of Verizon. They don't seem to understand that when I do finally leave, I will not be obligated to pay any cancellation fees. I am not in breach of contract, they are.
I keep paying the bill so I won't have to deal with the issues involved in changing carriers, but I am getting close to twisting off. It is due again. Maybe it is time.........................bobvz wrote:
Loyal VZ customer for many years. Problems with service where I moved to over a year ago. 3 & 4 bars showing on the phone and some days it just doesn't work. Upgraded plan with promise that it would solve the problems. Nope, lied to yet again! The signal comes & goes, but get this; the broadband works when the phone will not! Believe it or not, mostly when it is raining. Many calls to tech support and uncountable tries to get through. They have NEVER called back when promised. Not that I would get the call anyway. I get the fealing that tech support gets the run around from their own field people. My call has been dropped in the middle of a call with tech support more than once. Sometimes voice mails show up on the phone the day after they were left or if I drive far enough to find another tower. The phone works fine everywhere else I go. This is obviously not the phone, it is the local tower, which is only six miles away. This spells out breach of contract on the part of Verizon. They don't seem to understand that when I do finally leave, I will not be obligated to pay any cancellation fees. I am not in breach of contract, they are.
I keep paying the bill so I won't have to deal with the issues involved in changing carriers, but I am getting close to twisting off. It is due again. Maybe it is time.........................
It most certainly does not indicate a "breach of contract." Per the Customer Agreement you were accepting when you came to VZW:
Where and How Does Verizon Wireless Service Work?
Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather.
What Are My Rights for Dropped Calls or Interrupted Service?
If you drop a call in your Coverage Area, redial. If it's answered within 5 minutes, call us within 90 days if you're a Postpay customer, or within 45 days if you're a Prepaid customer, and we'll give you a 1–minute airtime credit. If you're a Postpay customer and you lose Service in your Coverage Area for more than 24 hours in a row and we're at fault, call us within 180 days and we'll give you a credit for the time lost. Please be aware that these are your only rights for dropped calls or interrupted Service.
The bold in the last sentence was mine to emphasize the most important qualifier of the whole. In the first paragraph, it essentially states that the service and quality is not guaranteed (even if VZW is historically the most reliable provider in the country). The second paragraph states that you can be compensated for the lost time and that this compensation is the only right you have regarding dropped calls or interrupted service (outages and whatnot). Terminating the contract would still generate the early termination fee, which you would certainly be responsible for.
All of this, though, overlooks the essentials. Have the technical support representatives filed any tickets to have the tower looked at? Did the tickets get any sort of resolution? Issues with individuals dropping the ball does not equate to the apathy with respect to the service quality. -
Wow I can see from all the negative feed back that Verizon does not care about customer loyalty.
I have 4 i phones I pad 2 mac books and internet,landline and cable all through verizon. i have contacted verizon customer service I have been to A verizon store and have been lied to by there customer service department. Two of my phones that belong to my son and daughter where severely damaged at a school function. I inquired about having the two phone replaced of which the phones are up for renew in 6 weeks.I find it unbelievable that a loyal customer who has been with them for 7 years and pays there bill every month( 500.00 ) absolutely refuses to help me just mind blowing. I had my mother two sisters and brother switch to them and now will let them know of this. Shame on them they don't deserve customers like me and will be looking to changing to att and comcast for my services.
Good morning dupi17. I want to to start off by thanking you for your continued support over the years. I am sorry to hear about your kids phone getting damaged while at a function. Its always disappointing to see something like that happen. For situations like this, it is always great to have insurance. What kind of damage was on the device? Do you have insurance on the device?
If you don't have insurance, you can take a look at our Certified Pre Owned program. These are phones that are in like new condition, but are sold at less than full retail, to make the cost more manageable. For more information on our Certified Pre Owned Program, please visit http://vz.to/rcDvLW.
NickB_VZW
VZWSupport
Follow us on Twitter @VZWSupport -
Questions about Customer Service and Prepaid Phones
Yes, I have had Straight Talk for over two years. The phone service its self was wonderful. I only came across three places within a 50 mile radios of not being able to get reception. After asking around I found out that Straight Talks service is through Verizon. Everyone I talk to says the Verizon Tower reception was the best. I have been waiting a total of 22 days for Straight Talk to send my replacement for my broken phone. I have had it and I am going to sell the phone on Ebay when I receive it. My service with Straight Talk ends in four days and I am really considering Verizon.. Wanting to do this over the weekend. I know if I purchase a phone from Verizon directly it will be shipped overnight.
The main thing I want to know is if Verizon has a Customer Call Center in the United States? Where I can speak to someone that speaks "Fluent" English and actually cares if I get good service or not.
I am older and I like basics with no change. So, these are the features I want on my new phone.
A phone with a 3 megapix are larger camera with video.
A phone with a touchscreen and a query keyboard.
I want a speak to text feature. The last phone had it but I have been told that a app can be put on a phone to do it if it doesn't have it..
I haven't never had any apps downloaded on my phone but still want options for some.
A phone that has GPS.
These are the main features I have got to have. Nothing else matters. Can anybody help a elderly old man find a basic phone with these features?
I would greatly appreciate any input from Verizon Users about Verizon's Customer Service Department and any suggestions for a good phone under $50. Of course I am not looking for necessarily a new phone with a lot of extras. Thanks and have a "Wonderful and Blessed Day". ChrisThe docs haven't been moved over to the 8.1 docsite, but the 7.0 docs
for campaigns are still pretty much valid in 8.1. Look at:
http://e-docs.bea.com/wlp/docs70/dev/cmpaign.htm#998197
for more information.
Basic answers:
1. You can't from a campaign. It will always batch emails in the database.
2. Use the bea/weblogic81/portal/bin/mainmanager.bat|sh script, which
uses the com.bea.p13n.mail.MailManager command-line java class (JavaDoc
at http://e-docs.bea.com/wlp/docs81/javadoc/index.html). This can be
invoked from cron or at for regular email delivery. Also, the emails are
deposited in the MAIL_* tables
(http://e-docs.bea.com/wlp/docs81/db/4Schemas.html#1064602), so you
could implement a delivery system from that as well.
3. There are no parameters since the email delivery is invoked from a
command-line process.
Greg
surfboy wrote:
1.How to disable batch mode email in portal 8.1 Mail Service using
Campaign?
2.For batch mode email, when will it deliver?
3.Where can I admin those parameter besides the fields mapping in
portal Admin->Campaign Server and Mail Service?
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Removing McaFee Security scan plus
You snuck in McAfee security scan plus in with flash player update. How do I get rid of it, it doe not want to uninstall! I wanted the flash player update because I got tired of being hassled about it, I did not want this other JUNK! Keep your produc