Does Verizon really care about the windows phones??
I recently bought the Nokia 928 and as a "tech-impaired" person I am really happy with it. This is my second smart phone and I find it much easier to navigate than my Motorola Droid 3. My co-worker (who is similarly impaired!) wanted to update to her first smart phone and had visited her local Verizon store to browse the various phones. All that was EVER mentioned to her or shown were various Razrs, the Samsung Galaxies, and of course I-phones. She saw the 928 demo phone there but it was never even offered as a choice so she didn't ask about it. When she saw my phone she asked my thoughts, and asked to "play" with it. I showed her some of the things she could do that I have found to be not difficult. Bottom line she decided she liked the ease of operation, knew she did NOT need Suri and thought the Samsung Galaxy S 4 had way too many features for what she would ever need. She went back to the store and they did not even have a 928 in stock. They did order her one, but she said that I knew way more about what the phone could do than anyone there. I told her to ask about the 25 dollar gift certificate available through the end of June that could be used for Microsoft apps, they knew NOTHING about that either. When I bought my phone I asked the store rep who was helping me (in a different town) and she was also unaware of it; but at least she found out and helped me set up a Microsoft account and got the certificate onto my phone. She laughed and admitted she really knew very little about the Windows phone set up. It really does seem that Verizon just doesn't care much about this platform and does not give their customers this choice since they virtually ignore that it even exists.
Thats why I normally do not get involved with writing on message boards, especially corporate boards, too many company employees write comments like that on behalf of their office…and yes, cellular service and home communications services are a little more that a “soda” and yes, I do expect loyalty to be a two way street….end of thread, unsubscribed from this farce….
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Does Verizon REALLY care about customer service?
OK, to be fair, I do realize that I've been attempting to make an order for a high demand product on a day when thousands of others are doing the same thing. But, I guess I expect a company like Verizon, one that boasts how cutting edge their technology and networks are, to be a little more prepared for the influx in website and phone traffic. It took, no less, than 2 hours to complete a pre-order transaction due to technical failures on both the web and phone support. Isn't this what my $30 upgrade fee is supposed to cover? Wasn't I told that the additional money I pay to upgrade is to ensure a "positive customer experience"? Well, my experience was anything but positive today. The website crashed 3 different times. I was disconnected at least three times, and when I received an autocall for a customer service survey, even THAT didn't work! Verizon, do you want to know the answer if my recent experience with customer service solved my problem? I'll tell you, the answer is NO. Do you care? I doubt it.
I'd threaten to leave as a customer, but unfortunately, where I live, Verizon is my ONLY option. I'm in a rural community and there are literally no other providers in my area. So I pay ridiculously high fees, for substandard service. I can only have successful phone conversations from the south end of my home, while standing near a window, completely motionless. If I move, call drops (even with good signal strength).
But I guess I should be grateful for the experience of being a Verizon user, and continue to pay them additional fees for the privilege of being one of their valuable customers.
While I am forced to be a Verizon customer due to my geography, you can bet that when asked by others what my opinion is of the company, I'll encourage everyone to make a different choice if they can.Thats why I normally do not get involved with writing on message boards, especially corporate boards, too many company employees write comments like that on behalf of their office…and yes, cellular service and home communications services are a little more that a “soda” and yes, I do expect loyalty to be a two way street….end of thread, unsubscribed from this farce….
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I have 2 apps that have been waiting to update for a week. I don't really care about the update, I would just like to use them, but the are stuck waiting. I have tried powering down, syncing with my computer...all fails. Any ideas?
At this point you have no choice but to update the or delete them and reinstall them since you wont be able to use them until they update - or come out of the "waiting" loop.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again. -
Creative Cloud - Does Adobe REALLY Care About Customers?
I hope the staff at Adobe are reading these forum posts.
First question: the following quote
As far as the future of CS applications, in his Adobe MAX keynote, David Wadhwani said, 'We have no plans' to continue perpetual licenses. We are not ruling that out in the future.
Just exactly what is meant by this statement? Is Adobe already looking for a back door if the Create Cloud doesn't pan out? I really would like to know what this means. It sounds ominous and dubious and it sends mixed messages.
As far as the Creative Cloud model goes, is this really a benefit to your customers? I can see it might make Adobe a lot of money (if you don't lose a vast majority of your customer base) but how does it really benefit your customers? Your loyal customers? The customers that made you the rich company that you are today.
Speaking for myself, I do not use all the programs that will be available in the cloud on a regular basis. During the summer when I don't have classes, I don't use some programs at all. But I have to keep paying whether I use them or not. If I stop paying, I will lose access to my software. How is that a good thing for me? For the majority of your customers? You think because we pay a monthly fee that most people won't equate that we are having to fork over more than $300 a year? In some cases over $600 a year. And it never stops. How is that good for the majority of your customers?
Do I really need to have the latest software constantly? No, I don't. But you are now forcing the issue whether I want it or not. Forcing your customer to do something does not seem like you really care about me. About us.
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them. If the students stop taking the classes because of the software access, then we start cutting sections. Does Adobe care about that? I'm sure no, but think about those hundreds of students each semester that will no longer be learning to use Adobe software.
Adobe is putting a stranglehold on its customers and the customers are going to say enough is enough. Perhaps new software (open source?) will emerge to take the place of Adobe. Perhaps people using InDesign will go back to QuarkXPress. Perhaps enough of these former Adobe customers will force Adobe to check their hubris and greed at the door. But maybe not. The world will move on, one way or another.
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agreement.htmlNice sentiments, could not agree more.
xIDx wrote:
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them.
I hope this occurs across the globe with students ("potential" future Adobe customers) whom may be hindered in their monetary abilities but not in seeing the truth towards what it being placed upon them by Adobe concerning the Cloud mirage. This is a great opportunity for educators to truly educate their students about Adobe.
xIDx wrote:
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agree ment.html
Great link! -
Does Verizon not care about customer service anymore?
I need some answers on my bill and no one to talk to....what is going on Verizon?
My frustration is that I cant get a live person on a timely basis like I use to be able to. I have always valued customer service from Verizon and have complimented several times in the past. But now it seems we are forced to send emails (the chat was not even working the other day as everyone was busy).
My specific question is that I cannot see my discount from my work on my bills and wondering where this shows up at?
>>Personal information removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator -
I have a few failed downloads in the 'downloads' section on iTunes. It won't let me download any other video and it keeps asking me to 'tap to retry' I don't really care about the money lost but can anyone tell me if I can delete them from my iPod? Thanks x
Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
Waiting for Verizon to release updates on a reasonable time table has become a complete failure. If you only have a couple technicians in house testing the 4-5 devices you only carry and it takes this long, there's a problem with your technicians.
If you don't want to allocate the time, money and resources to a platform that your sales reps never push or even mention in stores, or on your website or over the phone, I think it's time to either drop the line completely or turn to the Windows Phone Community to do your job for you.
I think it's time that Verizon takes a queue from Microsoft and opens up testing of updates and firmware to any and all Windows Phone Users that want to help the cause and better support the platform in the process. You can have your legal department draft up a clause that releases Verizon of any liability if a user opts to test updates or firmware.
What else better than to have the Community help in the cause (in masses) over the limited few technicians you have in house testing out the updates and firmware. You will get all the feedback you will need to make a proper decision as to push the updates or firmware or go back to Microsoft and make fixes to any/all bugs that are found.
In a technological age we live in, to not take advantage of a community of users who would be more than willing to test out products, goods, services, you are just shooting yourself in the foot.
If you look at the numbers of how many users signed up to be part of Microsoft's Developer Preview app, you will see that there are millions of users willing to take the risk in order to help the cause while being a part of the testing process, making the platform better in the long run.
It's time for change, it's time to embrace the community, it's time to respond at let the community know one way or another if we are going to get updates and firmware in a timely manner... and not just one update or firmware in a year cycle.
Windows (9) is going to be released to the general public as Technical Preview on September 30, and you can guarantee that millions of users are going to download the OS and test it out and submit feedback via the OS and Microsoft's Community Forum in order to make it a success... So why don't you Verizon do the same and open up beta testing of updates and firmware to the Windows Phone Community here!!!
Think about it, take a poll... but do something, one way or another... It's time to stop keeping us paying customers in the dark regarding updates and firmware that improves the experience, enhances our devices and provides the security that we need for our phones. If you take good care of us, we will continue to be customers, renew our contracts or even sign up for Verizon Edge Accounts.
But if you keep us in the dark, you can guarantee that you will get customers leaving when there contracts are up because Windows Phone Users are loyal to Windows Phone... PERIOD!!!
Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts. I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.[Quote]
Waiting for Tidbits and Elector to grace my post with there constant negativity and start a war of words as usual... since they love stirring the pot and angering the Windows Phone Community every time they reply to posts. I just can't believe they spend that much time here on the forums replying if they are not a paid Verizon employee or a paid basher from a competing platform.
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Well I found nothing wrong in your post. So why even make a statement like the quote I included?
Once more I am a retired government employee. So I have the time to post. Or has my rights been taken away to voice an opinion?
Your posts was great you were not whining about your rights to file complaints to the FCC or FTC etc. One of the best I have read.
And I am not trying to sway you from your phone choice. If you looked at my avitar it shows apple iphones. But I use and have used androids and not Windows phones.
However your numbers of windows phone users all leaving over the issue is miniscule in the number of users of Android and iOS devices.
I have written many times I wish all the devices get updated like iOS devices do. But at present that is not happening
No bashing, no adversarial post just a little common sense is all I use.
And again your post was great.
Good Luck -
I have just bought a new pc with windows 7 my old computer cannot be started so I cannot deauthorise it etc, how do I now put my iphone 4 on my new computer, I don't care about the songs I have those on external hard drive, but I don't want to loose my contacts, calenders etc
Terry,
Plug your iPhone 5 into your Leopard Machine.
Fire up iPhoto.
The phone should become available in iPhoto, and then you can import the camera roll.
-Alan. -
the external GPS is used only for 911 but the device will not operate without it...this causes great inconvenience for me, having to run that cable to a window in the two houses I use it..is there a way to disable the GPS if I do not care about the 911 functionability..? this is the only downside I have with the network extender and it renders my device useless..
Nope, GPS is a Federal requirement for anything operating a cellular telephone signal. You don't ever plan to call 911 until you are in an emergency. I don't see that requirement changing any time soon.
If you are truly inconvenienced by the VZW network extender then perhaps you should disable you calling features in these areas and swap over to WiFi only. There are many services and apps out there that can route your phone services through internet service providers. -
Why Apple don't fix half year serious problem with HD3000 drivers, Lion and Adobe products? Doesn't Apple really care about advanced users?
I have Mac mini and Macbook Pro 13". Bouth with HD3000. And I can't work at all. With Snow Lepard I had no problems. It's tiny problem in code. And such pain for lots of users!If you have a problem with Adobe products, voice your issues with them.
It is the software developers responsibility to maintain compatability
with any operating system, beit OSX or Windows. -
Block the Windows Phone Mail App on 8.1
Hi Guys
I have asked this question in the Windows Phone thread, but need to find the answer as quick as possible.
Is there a way to block Users using the Mail app for personal mail on their corporate phones managed by Microsoft Intune?
I need to allow users access to the store using their LiveID so that they can download Lync etc. But it seems it creates a Mail App with their mail although app deny rules are in place for anything not whitelisted.
thanks in advance
NNThanks Jon.
I am in a catch 22 at the minute if I have this correct. Please do let me know if I am on the wrong track.
Blocking LiveIDs means blocking Store access; meaning deeplinks dont work, nor does sideloading apps like Lync. Allowing LiveIDs gives access to download apps but seems to allow personal mail, although I can deny apps it does not seem to deny personal mail.Now
LiveIDs on a whole need to disabled, but it has got me wondering about the feature with personal mail.
If I can deny personal mail, I can have Store access restricted by applisting using deeplinks for ease and no personal information/mail will be available, a happy medium.
I have heard that new identity features are coming later this year (which you also posted on), but for now I need to find closest to this standard as possible.
The one thing I am not overly familiar with yet is the OMA features and whether that has the ability to block this feature via a string?
Any help would be greatly appreciated.
Thanks
NN -
how do you manage to install windows 7 when the message on the screen is "The product key entered does not match any of the Windows images available for installation. Enter a different product key. "
That's a really helpful answer and not smug at all, thanks Carey.
I just downloaded a DVD image from my university's MSDN Academic Alliance program, named "Microsoft
Windows 7 with Service Pack 1 Debug/Checked Build 64-bit (English)", which I wanted to use to install over an existing 32-bit version. I thought the install screen was giving this weird unskippable error described in the OP before I even entered
a key because the 32-bit key I had used on the HDD was somehow interpreted to be used in an upgrade, but no. Even after I wiped the hard drive, this error persisted.
Guess I'll go Google some more on how to install my legit copy of Windows, because this self-serving shit sure isn't helping.
edit: IF YOU GOOGLED THIS AND ARE STILL LOOKING FOR YOUR ANSWER, CHECK HERE:
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/the-product-key-entered-does-not-match-any-of-the/47e6f575-5792-404b-9b7f-2065bdb91011 -
Racial discrimination exists in the Windows Phone store
Racial discrimination issues in the Windows Phone store kill my game.
My game suddenly disappeared in New + Rising list (Windows Phone Store)
Just a few hours before my game (250k - Chef's Burger). Was listed around 2th place in New and rising, now I can not even find it in the list, it seems that the app has dropped out of the list completly What happend ?
In fact, the problem is only in the US/UK Store, or other English-speaking countries Store. In Asia market, such as Taiwan, China, the problem does not exist, our games are still in New + Rising list.
I have reason to suspect microsoft for developers in different regions have different rules. If this is true, Windows Developer team should be ashamed, this is a racial discrimination, is shameful and unfair.
Our team is so disappointed. Even if we are not registered in the US, we still try our best to develop high quality apps and games for Microsoft Windows Phone Platform. If Windows Store want to become successful in the future, please treat every developer
with equality.
Microsoft killed my growing children.
Chef's Burger
http://www.windowsphone.com/en-us/store/app/250k-chef-burger/2f2a23e1-d83d-473a-969a-ebc416d3a728New and Rising is temporary, your app may not be new any more
please be grateful you even had the spot. now it is time for other newer app got the chance -
I am NOT a Verizon Customer nor is my number a Verizon number. So why am I receiving automated spam for them saying "Verizon we care about you. Thank you. And have a nice day"??? Who do I contact to get them to stop? Most everywhere I've looked required me to be a Verizon Customer in order to contact them....Even calling the number back tells me to enter my number and then tells me I'm not a Verizon Customer. Dial 611. Then hangs up on me...
This is one of the drawbacks with cellular numbers. The device number at one time was used by a Verizon customer. They may have changed it or more than likely ported to the service you are on then either gave it up, or changed it. You as a customer then get it.
The only solution I can recommend is have your service change the number. However depending on who had it previously you may have more texts and spam calls. Or may get lucky and get none.
Good Luck -
I want to install a windows phone app I've created via AppStudio, and apparently a prerequisite is to install the Preview for Developers. However, it won't install. I get 0x80188308. (I've tried 5 times)
My Phone info:
NOKIA Lumia 920
OS version 8.10.12400.899
Lumia Cyan
RM-820_nam_canada_200, core build 3051.50009.1424.10362For help using Windows Phone (including installing the preview) please post in the Windows Phone forums on http://answers.Microsoft.com
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