Download was corrupted
The music album I just purchased on iTunes appears to be corrupted. Several tracks suddenly skip while playing to the end, some stop playing several seconds before the end of the track, some don't start at all until I tap on the next track, and then go back one track, etc. It seems like either the download was corrupted, or it came that way from iTunes.
Assuming it got corrupted during the download, iTunes saysI can download a new copy for free, except that in the Downloads page, all the tracks already say "Downloaded", so there is no option there to download a new copy over the old one. Does one have to delete (or move/rename) the track in the iTunes library (i.e. on disk) before iTunes thinks that it needs to get a new copy?
Assuming the second option -- that it came this way from iTunes! Holy Cow, I hope that's not the case, but what does one do when the actual source music files are corrupted to begin with? How does one notify Apple of their worm in the apple?
thanks!
(FYI: I'm running iPhone 4S with IOS 5.1.1)
See https://discussions.apple.com/message/15853946#15853946
Similar Messages
-
i just got my new laptop tonight and got the free lion download but once i tried to install it is said the download was corrupted?? what do i do??
Go into your Applications folder
Find the app named Install Mac OS X Lion.app
Move that app to the trash
relaunch The App Store
go to your Purchased list
Click on install next to Lion
It will re-download the installer -
The screen is frozen on the "connect to iTines" symbol. When I connect to Itunes it tells me to restore. Then it tells me that the download was corrupted.
Still frozen on the "connect to iTunes.Have you tried on another computer?
You can try putting the ipad into DFU mode.
DFU Mode
http://www.iclarified.com/entry/index.php?enid=1034 -
I have downloaded OS 10.8.5 several times. Everytime I restart so it can apply the updates, it says the download was corrupted and cannot install. This has happened well over ten times now.
Welcome to Apple Support Communities
Download the 10.8.5 Combo and install it > http://support.apple.com/kb/DL1676 If this fails, there's a problem with your hard drive or the Internet connection -
OS Lion download was corrupted
When I downloaded OS Lion, it did not install stated during installation that the file could not be verified and was corrupted during download. I need to re download the file, but the App store does not give me the option. What to I need to do to re-download the app?
See https://discussions.apple.com/message/15853946#15853946
-
I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.
Hi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
I keep being told that the data has been corrupted and that I need to try again. It is rather annoying!
How do you do that? please tell me as i am having the exact same problem.
-
Software updates tells me it needs to download and install a new version of itunes. When this notice first appeared the download started but stopped after about 34 MB and said the download was corrupted. Later (after many restarts), the notice appears again but the download starts where it left off and immediately gives me the message that it is corrupted. How do I force the download to start over from scratch?
Check the version you're being offered, and go to Apple Support Downloads.
Read the info on the update and decide if you actually need it. (if your OS version is 10.6.4 as shown in your info, I doubt that you will need it at all).
The latest update I can find for iTunes is here; http://support.apple.com/kb/DL1426 -
I attempted to download a podcast but it was corrupt. Only a fraction downloaded and I can't download nor delete. Any ideas as to how to delete?
If a Podcast has only partially downloaded, then you need to delete that partial download before iTunes will "allow you" to begin a fresh download of that same file.
Have a look in your iTunes Media folder for the Download folder. On my Windows 7 for instance, it's Music/iTunes/iTunes Music/Downloads. In that folder, there should be a sub-folder with the name of that podcast which has the partial download in it. Delete the named podcast folder, but not the Download folder.
You should then be able to start a fresh download (if you still want it!). -
I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I tried to update my ipad air from IOS 7.0.4 to 7.1 on iTunes. I clicked download and update, it started to download normally but when download finished iTunes shows error that "The software for the iphone was corrupted during download".
How can I fix this error ?I had the same problem. In the end I downloaded it manually. Here's the steps assuming you are on a Mac and have an iPad Air (Wifi). If not you can find other restore links here.
In the terminal (it kept failing to download in Safari):
curl http://appldnld.apple.com/iOS7.1/031-4521.20140310.D2Ydl/iPad4,1_7.1_11D167_Rest ore.ipsw >>~/Desktop/iPad4,1_7.1_11D167_Restore.ipsw
Once the file has downloaded, move it to ~/Library/iTunes/iPad Software Updates/
Quit and relaunch iTunes.
Should now work for you. -
HT1725 Download of a song was corrupted, what do I do
I have been purchasing some music from the iTunes store today using iTunes on my Windows 7 PC. Two of the songs have not downloaded. An error message appeared to say that the file was corrupted, when I check the list of songs purchased I see next to the title of the songs concerned...
zero KB of 1.0 KB - stopped (err = -100000)
I have done as advised and clicked Store and Check for available Downloads and nothing happens. Will I eventually be able to download these songs when Apple has sorted the problem as I have paid for them already :-(I have the same problem on many songs in my 8GB NAno.
Many Songs in my Nano do not play completely. These songs played ok on my PCs and on my 20G iPod. The bad songs would play for several seconds to couple of minutes, then the play back would stop and my Nano would jump to the next song. Those bad songs were ripped from my own CDs and not downloaded from the web.
Note that I have used 2 versions of iTunes (7.0x) and 3 version of iPod software. They are all in MP3 format and less than 5 minutes long.
I have reset & restored the Nano and reload all the songs (about 7.4G in my 8G NANO). The problem remains. I have purchased another 8G Nano and reload all the songs. The problem remains. I have reset the new Nano and reload the songs using the USB cable from my iPod, the problem remains. All the 'bad' songs would play OK in my PCs and iPod.
As this is my second Nano and third USB cable used to transfer the song, the only remaining causes of the problem is the Dell PC or the Nano firmware/ software.
Out of the the 7GB of music in my Nano, I estimate there may be over 100 songs that are bad (as I have not play thru all of my songs). I do not think it is worth my time to re-rip all the bad songs from my CDs, so the only 2 things left to do is to restore the Nano and reload the song from my desk top PC; Or return the Nano to Apple.
Any ideas or suggustions?
Thanks
David
Dell D610 Windows XP Pro -
I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help
Are you using dial-up, cable, or DSL? Do you have a slow or fast connection? The former is likely to make it difficult to get a reliable download of a 4 GB file.
-
I have an Intel Desktop iMac and I am upgrading from Tiger to Snow Leopard. I keep getting an error when it tries to load the Mac OS X update combined. It says that it was corrupted during download. Have try loading from Apple website Mac OS X V10.6.7 upgrade combined but it still won't do it? Any other suggestions. The printer is not working either - I am not sure if they are connected. Everything else is fine.
Please excuse, but I have to ask an obvious question: Did you already update using the Snow Leopard Retail install DVD? (You must do this first; 10.6.7 is just an update if you already have 10.6.) Are you, then, trying to update from whatever version was on the install DVD to 10.6.7?
Otherwise, I'd keep trying. The 10.6.7 Combo is a huge update. -
I am trying to download ios7 onto my iphone 4s through itunes and keep getting the message "the software for the iphone was corrupted during download. Disconnect and reconnect then try again. Make sure your network settings are correct and network connection is active or try again later."
Try force quitting the app...
Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
Maybe you are looking for
-
The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?
-
S-Video + iPod Universal Dock supposed to work, doesn't
According to this Knowledgebase article, I'm supposed to be able to get video out of my iPod Classic using an iPod Universal Dock and an S-Video cable. (Scroll to the end of the article.) Doesn't work. When I try to play video, the iPod just puts up
-
Hi All, How to block PO's from being posted in MIRO?? Any idea
-
TS2690 Path mentioned in instructions is not consistent with my up-do-date iTunes.
Instructions say to "From the Edit menu, choose Preferences" but the path to Preferences is through the File menu in my version of iTunes. That's not a big deal, but it also says to "Click the Reset Sync History button". I only see "Delete Backup..
-
Best way to use CSS in random text
Mick White recommended this script for displaying random text. Is there a way to mod this so that it's can show multiple CSS styles (one style for the quote and one for the name)? Or should I do this another way? (I'm not great with databases yet.) T