DP90 service order closing issue

Customer Service are having trouble processing several CSOs  with DP90. After review we find that an A/P expense was coded to the order using the incorrect account number by a user,this incorrect coding is causing the DIP profile error message, "Error during material determination for service order".
Is there anyway to correct this? (Accounting tried making a manual entry to move them  to the
correct account and tried changing the A/P entry, but neither were successful.)
Any help would be appreciated

Hi,
You need to look in the transaction ODP1. First look at the "characteristics" that is activated in the DIP profile and make a note of it, go to the Material Determination criteria. Now look at the values for the criteria in the Service order and the DIP and make sure the value coming from the service order for the criteria is available in the DIP. In essence the DIP needs to be have the values or the Set id to determine the correct Material to be populated in the Sales document.
AlexPr

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