DPM Protection Agent Communication Error

We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
We run DPM 2012
Thanks

Hi,
you can tell DPM to use a different port on that exchange server:
http://support2.microsoft.com/default.aspx?scid=kb;EN-US;947682
Cheers
Chaib

Similar Messages

  • Protection Agent failure error during backup to tape with DPM 2010.

    DPM TechNet Forum,
    We are experiencing an intermittent error when backing up to tape using DPM 2010 (with latest QFE roll-up applied).
    "The operation failed because of a protection agent failure. (ID 998 Details: The device is not connected (0x8007048F))"
    Any idea what could be causing this error?
    Thanks in advance,
    Joe

    Hi,
    You can try to reproduce the problem outside of DPM using some external utilities.  If you have more than one drive in the library, run the test against both drives simultaneously to simulate multiple backup jobs running.  If you get an error
    before the tape fills you can use net helpmsg errorcode to see what the error was.
    Download the DPMerasetape.zip file from the following link and extract to c:\temp folder.
    https://onedrive.live.com/?cid=b03306b628ab886f&id=B03306B628AB886F%21524&sc=documents
    The utilities are not that user friendly, but here are the basics.
    Always Stop DPMLA Service prior to running MCT.EXE Commands.
      NET STOP DPMLA
    C:\> mct-x64.exe -p
    Opening changer \\.\Changer0
         ********** Changer Parameters **********
             Number of Transport Elements : 1
             Number of Storage Elements : 50
             Number of Cleaner Slots : 0
             Number of of IE Elements : 0
             Number of NumberDataTransferElements : 6
             Number of Doors : 0
             First Slot Number : 0
             First Drive Number : 0
             First Transport Number : 0
             First IEPort number : 0
             First Cleaner Slot Address : 0
             Magazine Size : 0
             Drive Clean Timeout : 600
      Flags set for the changer :
             CHANGER_BAR_CODE_SCANNER_INSTALLED
             CHANGER_POSITION_TO_ELEMENT
             CHANGER_STORAGE_DRIVE
             CHANGER_STORAGE_SLOT
             CHANGER_DRIVE_CLEANING_REQUIRED
             CHANGER_VOLUME_IDENTIFICATION
             CHANGER_VOLUME_SEARCH
             CHANGER_SERIAL_NUMBER_VALID
     Changer can move from Slot to :
                     Slot
                     Drive
     Changer can move from Drive to :
                     Slot
                     Drive
     Changer is Capable of positioning transport to Slot.
     Changer is Capable of positioning transport to Drive.
    C:\> mct-x64.exe -d
    Opening changer \\.\Changer0
    Product Data for Medium Changer device :
      Vendor Id    : STK
      Product Id   : L180
      Revision     : 030
      SerialNumber : 3077520000
    For MCT utility we have the  -m [MOVE] command to move media around inside the library.
    -m [ElemType-T] Transport# [ElemType-Source] S_lot#/D_rive# [ElemType-Destination] S_lot#/D_rive#
    Get / view command syntax for –m (move) command for changer 0
    C:\>mct-x64 0 -m
    Opening changer \\.\Changer0
    MoveMedium : mct -m t N s\d N s\d N   [Where s/d means Slot or Drive and N is ZERO based].
    Some Examples:
    mct-x64 -m t 0 s 0 d 0    (Using transport-0, move media from slot-0  to drive-0)
    mct-x64 -m t 0 d 0 s 0    (Using transport-0, move media from drive-0 to slot-0)
    mct-x64 -m t 0 s 0 s 100  (Using transport-0, move media from slot-0  to slot-100)
    mct-x64 -m t 0 d 0 d 1    (Using transport-0, move media from drive-0 to drive-1)
    mct-x64 -m t 0 s 0 ie 0   (Using transport-0, move media from slot-0  to IEPort 0)
    Once you move a tape into a drive, use mytape commands Loadtape, taperewind, locktape, Disable hardware compression, Set block size to 65536 (64K), writeforspanning.
    You need the symbolic name for the tape drive you loaded media into - look in the DPM console by clicking the tape drive and look at the details for
    \\.\tape########.  use that in the following command.
    Mytape.exe \\.\Tape2147483638
    Status: Getting the handle for \\.\Tape2147483638...Success
    TapeConsole_1.0>taperewind">\\.\Tape2147483638>TapeConsole_1.0>taperewind
    Status: Rewinding Tape ...Success
    TapeConsole_1.0>setdriveinfo">\\.\Tape2147483638>TapeConsole_1.0>setdriveinfo
    Hardware error correction  [y]-Enable / [n] Disable : y
    Hardware data compression  [y]-Enable / [n] Disable : N   (BE SURE TO DISABLE)
    Data padding  [y]-Enable / [n] Disable : n
    Setmark reporting   [y]-Enable / [n] Disable : n
    Number of bytes between the end-of-tape warning and the physical end of the tape: 0
    Status: Setting Drive Information...Success
    TapeConsole_1.0>writeforspanning">\\.\Tape2147483638>TapeConsole_1.0>writeforspanning
    Status: Writing onto tape...Failed !!!
    Error_ID reported: 1100                 (net helpmsg 1100
    = The physical end of the tape has been reached.
    Number of bytes written: 983040     (Ignore bytes written, we'll get physical tape position later)
    Giving up
    Time taken: 15788ms
    TapeConsole_1.0>taperewind">\\.\Tape2147483638>TapeConsole_1.0>taperewind
    Status: Rewinding Tape ...Success
    REPEAT
    TapeConsole_1.0>erasetape">\\.\Tape2147483638>TapeConsole_1.0>erasetape s
    Short erase / Long Erase [s/l]:Status: Erasing the tape...Success
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
    This posting is provided "AS IS" with no warranties, and confers no rights.

  • DPM Agent Communication Error

    We get the following error sporadically, and it seems to always deal with an Exchange Server service stealing the DPMRA port. Is there any way to get this to stop. We have to put the mailbox server in 2010 into DAG maintenance and restart services. This
    is not optimal. The below error is what we receive. Seems to be the Microsoft Exchange Replication Service:
    DPM failed to communicate with servername because of a communication error with the protection agent. (ID 53 Details: Server execution failed (0x80080005))
    We run DPM 2012
    Thanks

    mkcj84,
    What version of DPM are you on> with RU3 for DPM2012R2 you can set what ports DPM uses
    http://support.microsoft.com/kb/2966014/en-us
    This update lets administrators configure the DPMRA port and select a nondefault port by following these steps:
    Install UR3 for DPM 2012 R2.
    Run Setagentcfg.exe by using the following command:
    setagentcfg.exe s <protected_server_FQDN> <alternative_port>
    Notes
    In this command, <var><alternative port></var> represents the nondefault port.
    By default, this command should be located in the following folder:
    %PROGRAMFILES%/Microsoft System Center 2012 R2/DPM/DPM/Setup
    Verify that a new entry is created in the following registry subkey:
    HKEY_LOCAL_MACHINE \Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0\PsPortConfig
    Copy the setagentcfg.exe file from the DPM server to the following folder on the protected computer:
    %PROGRAMFILES%\Microsoft Data Protection Manager\DPM\bin
    Run the following command on the protected server:
    setagentcfg.exe e DPMRA <alternative port>
    Note Use the same port number that is specified in step 1.
    Restart the DPM server.
    Restart the DPMRA service on the protected server.
    Regards, A.Nadar, This posting is provided &quot;AS IS&quot; with no warranties, and confers no rights.

  • OLT Agent Communication Error

    Hi,
    I have recorded load test script using openscript, ran the script within openscript its working fine.
    But not able to run in OLT. (installed OATS 9.1)
    Settings:
    Java client mode
    JVM size: 1024
    When I launch the load test it gives me the following error while starting in the Watch VU Grid as follows:
    "Error communicating with Oracle Load Testing Agent Manager on oats-am://odtemp-idc.idc.oracle.com:9001: Timed out after 60 seconds."
    I have tried everyways, and even tried setting the OLT Agent service logon properties with the local account settings.
    still getting the error.
    Anyhelp would be highly appreciated.
    I am running OLT and the agent in Win XP system, memory: 4gb.
    Thanks
    Raj

    Hi,
    I have recorded load test script using openscript, ran the script within openscript its working fine.
    But not able to run in OLT. (installed OATS 9.1)
    Settings:
    Java client mode
    JVM size: 1024
    When I launch the load test it gives me the following error while starting in the Watch VU Grid as follows:
    "Error communicating with Oracle Load Testing Agent Manager on oats-am://odtemp-idc.idc.oracle.com:9001: Timed out after 60 seconds."
    I have tried everyways, and even tried setting the OLT Agent service logon properties with the local account settings.
    still getting the error.
    Anyhelp would be highly appreciated.
    I am running OLT and the agent in Win XP system, memory: 4gb.
    Thanks
    Raj

  • SCOM agent Communication Error

    Hello All,
                 I have a SCOM 2007 R2 CU5 environment, I have some clients(15 servers) to be monitored on the same. 
         All the 15 servers are in same domain as SCOM server, but different VLAN(there is no internal Firewall). we have opened the port 5723 bi-directionally and installed the agent manually, but in event
    viewer its giving Error 21006.
         Telnet (IPaddress of SCOM MS server) 5723 is working fine, but unable to telnet using FQDN of MS server.
                 Kindly help me to resolve this issue

    Hi,
    SCOM - Move Agents to another Management Server
    http://fbinotto.blogspot.dk/2013/05/scom-move-agents-to-another-management.html
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Oracle Enterprise Manager 12c - Agent communication error:  peer not authenticated

    Hello,
    I'm using a VIP for my OMS instances, I have installed a CA signed SSL cert, I'm using a intermediate CA certificate as well. The browser sees it as secure and trusted. I can curl or wget from the same linux box the agent is on with no problem, the cert is trusted.
    When I try to secure any agents to my OMS, it always fails on this error:
    2013-09-26 10:28:43,589 [main] INFO  agent.SecureAgentCmd secureAgentWithOMS.486 - Downloading from https://<url>:4903/empbs/wallets/agent.<url>/b64InternetCertificate.txt to /u01/app/agent/agent_inst/sysman/config/b64InternetCertificate.txt
    2013-09-26 10:28:43,590 [main] INFO  agent.SecureAgentCmd downloadFile.1082 - Download URL source: https://<url>:4903/empbs/wallets/agent.<url>/b64InternetCertificate.txt
    2013-09-26 10:28:43,590 [main] INFO  agent.SecureAgentCmd downloadFile.1083 - Download destination: /u01/app/agent/agent_inst/sysman/config/b64InternetCertificate.txt
    2013-09-26 10:28:43,592 [main] INFO  agent.SecureAgentCmd downloadFile.1111 - download pathAndQuery /empbs/wallets/agent.<url>t/b64InternetCertificate.txt
    2013-09-26 10:28:43,634 [main] INFO  agent.SecureAgentCmd downloadFile.1114 - Response Status Code: 200
    2013-09-26 10:28:43,645 [main] INFO  agent.SecureAgentCmd secureAgent.289 - Computing Hostname to be used to form UploadURL
    2013-09-26 10:28:43,656 [main] INFO  agent.SecureAgentCmd getOmsHostName.615 - OMS CN: <url>
    2013-09-26 10:28:43,656 [main] INFO  agent.SecureAgentCmd getOmsHostName.617 - Issuer CN is: <url>
    2013-09-26 10:28:43,656 [main] INFO  agent.SecureAgentCmd secureAgent.294 - Hostname to be used to form UploadURL: <url>
    2013-09-26 10:28:43,656 [main] INFO  agent.SecureAgentCmd secureAgent.299 - Computed Upload url :https://<url>:4903/empbs/upload
    2013-09-26 10:28:43,656 [main] INFO  agent.SecureAgentCmd secureAgent.300 - Check if HTTPS Upload URL is accessible from the agent...
    2013-09-26 10:28:43,657 [main] INFO  agent.SecureAgentCmd secureAgent.301 - Accessing: https://<url>:4903/empbs/upload
    2013-09-26 10:28:43,717 [main] ERROR agent.SecureAgentCmd main.242 - Failed to secure the Agent:
    javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
            at com.sun.net.ssl.internal.ssl.SSLSessionImpl.getPeerCertificateChain(SSLSessionImpl.java:401)
            at oracle.sysman.emctl.secure.agent.SecureAgentCmd.checkUpload(SecureAgentCmd.java:535)
            at oracle.sysman.emctl.secure.agent.SecureAgentCmd.secureAgent(SecureAgentCmd.java:303)
            at oracle.sysman.emctl.secure.agent.SecureAgentCmd.main(SecureAgentCmd.java:235)
    [26-09-2013 10:28:43] USERINFO ::Securing agent...   Failed.
    It looks good until it tries to verify the certificate, anyone seen this before?

    Have you configured the certificate for https upload as per section 2.3.9.2 of the following doc?
    http://docs.oracle.com/cd/E24628_01/doc.121/e36415/sec_features.htm#CJACJDJJ
    Regards,
    - Loc

  • Memeber server in a domain connected with external trust. The agent operation failed, DPM could not communicate with the DPM agent. Error ID 270

    I manually installed the agent on a member server in a domain (domainB) that has an external trust with the domain the DPM 2010 server, mydpmserver.domainA.int,  is in.
    I pointed the agent on myprotectedserver with setdpmserver -dpmservername mydpmserver.domainA.int
    I successfully ran attach-productionserver.ps1 in DPM Management Shell.
    When I click refresh in DPM 2010 Administrator Console/Management/Agents I get error id: 270
    The agent operation failed on myprotectedserver.domainB.int because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If myprotectedserver.domainB.int is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    I can ping myprotectedserver.domainB.int from mydpmserver.domainA.int
    DPM 2010 backup of the domain_controller.domainB.int works fine.
    The application log on myprotectedserver.domainB.int does not show any DPMRA related event logged.
    The firewall on myprotectedserver is off.
    Computers in domainA and domainB use their own networks connected through a router.
    from mydpmserver
    net view \\myprotectedserver.domainB.int /all - successfull
    sc \\myprotectedserver.domainB.int query  OpenSCManager FAILED 5, Access is denied
    wmic /node:myprotectedserver.domainB.int OS list brief Error 0x80070005, Access is denied
    from domaincontroller.domainB.int:
    sc \\myprotectedserver.domainB.int query  successfull
    wmic /node:myprotectedserver.domainB.int OS list successfull
    Any suggestions on how can I fix this?

    Hi
    I know this is old but are you still having a problem?

  • DPM 2012 Protection Agent Connection Failure

    I was successfully protecting a Windows Server 2008 R2 Ent. Server with my M.S. System Center 2012 R2 DPM R2 Server until today.  The only changes I know about are the fact that this 2008 server was promoted to a domain controller today using the same
    name and I.P. Address.  It appears that the DCPromo process has broken DPM protection somehow.  Is it true that a "dcpromo" of a protected server can cause DPM Agent failures?  If so what is the preferred method to fix this problem. 
    I'm hoping that I don't really have to stop and clean up the current protection for this server and then start over again.  Does anyone have a solution for this problem?  Here are the errors I'm getting:
    Affected area: ServerName.DomainName
    Occurred since: 1/13/2015 8:30:02 AM
    Description: The DPM protection agent on ServerName.DomainName could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason: (ID 3122)
    The protection agent operation failed because it could not access the protection agent on ServerName.DomainName. ServerName.DomainName may be running DPM, or the DPM protection agent may have been installed by another DPM server. (ID 302 Details: )
    More information
    Recommended action: Uninstall DPM or the DPM protection agent from ServerName.DomainName and install the DPM protection agent again from the computer that you want to use to protect the computer.
    On the Agents tab in the Management task area, check the status of the agent.
    Resolution: To dismiss the alert, click below
    Inactivate
    Protection agent version: 4.2.1254.0
    Error: Data Protection Manager Error ID: 270
    The agent operation failed on ServerName.DomainName because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If ServerName.DomainName is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:
    1) If the agent is not installed on ServerName.DomainName, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool with the -Add option on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If ServerName.DomainName is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
    Note:  I tried running the setdpmserver tool but got the following message:
    SetDpmServer failed with errorcode =0x80070534, error says: No mapping between account names and security IDs was done.
    I also tried the attach agents option but DPM tells me that there is already an agent installed.
    I also tried to manually start the DPMRA service on the client but it fails with error code 1168.
    Any helpfull information would be greatly appreciated. 
    Thank you,
    MPeterson 

    Hi,
    Try the following:
    Uninstall the agent from the protected computer.
    Restart the computer.
    Install the DPM-agent manually.
    Re run the SetDPMServer command.
    Try start the service.
    If the problem still exist, please look into the following steps:
    Verify the COM+ permissions for the DPM agent on the protected server. There could be a mismatch in the permissions:
    Click START / Administrative Tools / Component Services
    Expand Component Services / Computers / My Computer / DCOM Config
    Right click on the "DPM RA Services" and choose properties. Verify that under the Security tab / Launch and Activation Permissions you got Customize marked, click the "Edit..." button in the ACL you should see the computer account for
    your DPM server.
    If it's not present add it and mark all allow boxes and try to start the service again.
    You should also verify that your DPM-server computer account is a member of these two local security groups on the protected server:
    DPMRADCOMTrustedMachines
    DPMRADmTrustedMachines

  • Force/Configure Agent communication network and backup data network

    Hi,
    I have a simple question but I cannot find an answer to it.
    question: How do i force DPM to have all Agent communication flow through the production Network and NOT use the backup Network?
    Situation: production Network  - this should be used for Agent communication - all Firewalls for this are open here - it works as Long as we do not add the backuplan to the Hosts we want to  backup.
    backup Network - this is configured in DPM as the backup Network - as stated on TechNet this subnet is also registered in DNS for all Hosts that we want to backup so DPM is able to resolve it
    Problem: Agent communication Fails regularly and backups too due to Agent communication errors
    Reason that we think is the cause of Agent communication: due to the requirement to resolve both the production net IP and backup net IP of every host we backup there are 2 records in DNS for each host. So what I have seen is that as long as DPM resolves
    the host Name to the production IP of the host, everything works fine (Firewalls are open for that network) but as soon as DNS returns the backup net IP, the Agent communication fails as this network is not open for Agent communication in our firewall. To
    make things worse I have seen that the DPM host Agent goes out on the production lan and tries to communicate with the Agent on the host using the backuplan. That is never going to work as Firewalls are only opened within the same subnet.
    I do not see any solution here. DPM offers powershell command to define a backup lan but how do I force the Agent communication to use only the production Network?

    You can separate traffic without consequences.
    Article in Russian
    http://blog.it-kb.ru/2013/05/25/system-center-2012-dpm-network-on-separate-nic/
    Add IP backup network address to hosts file (C:\windows\system32\drivers\etc\hosts) in DPM servers and protected server with agent DPM.
    NOT registered in DNS .
    ALSO
    Add-BackupNetworkAddress [-DPMServerName] <String> -Address *.*.*.*/subnetmask [-SequenceNumber]
    So You Want to Try a Backup Network?
    http://systemcenter-virtual.blogspot.ru/2012/01/dpmhow-to-force-to-use-alternate-path.html
    Have a nice day !!!

  • DPM 2010 agent installation on Domain Controller

    Hello all, recently I tried to install the agent from my DPM 2010 server onto a Win2K8 Domain controller which failed (used a Domain Admin's credientials for the install, and on trusted domain). I remember in DPM 2007 you needed to install the agent through
    command line. Can someone post up the correct steps to get a DPM 2010 agent installed to a DC?

    Same issue here.
    Pushing a DPM 2010 agent to a Windows 2008 DC fails with the error:
    ============
    You cannot install the protection agent on SV-MGMT-03.xxxxxx.nl because access to the computer has been denied.
    ============
    The DPM 2010 agent software is installed but DPM doesn't add the server. With an attach i can add the server but DPM 2010 cannot communicate with it.
    ===============
    Protection agent version: 3.0.7696.0
    Error: Data Protection Manager Error ID: 270
     The agent operation failed on sv-mgmt-03.xxxxx.nl because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.
    If sv-mgmt-03.xxxxxxx.nl is a workgroup server, the password for the DPM user account could have been changed or may have expired.
    Recommended action: Check the following to troubleshoot this issue:
    1) If the agent is not installed on sv-mgmt-03.xxxxxxxxx.nl, run DpmAgentInstaller.exe with this DPM computer as a parameter. For details, see the DPM Deployment Guide.
    2) To attach the computer correctly to this DPM server, run the SetDpmServer tool on the protected computer.
    3) If the computer is protected by another DPM server, or if the protection agent has been uninstalled, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management
    task area.
    4) If sv-mgmt-03.xxxxxxxxx.nl is a workgroup server, run SetDpmServer with the -UpdatePassword flag on the protected computer and Update-NonDomainServerInfo.ps1 on the DPM server to update the password.
    5) If the DPM server and the protected computer are not in the same domain, ensure that there is a two-way trust setup between the two domains.
     If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.
    ==============
    Anyone a solution for this?

  • Upgrading DPM 2010UR5 Agent to DPM2012R2UR1 Agent

    Hi all,
    we are running DPM 2010UR5 Protection Agent on a Win2008R2 Server with Exchange 2010.
    I have to upgrade the Agent in order to move backups to DPM 2012R2 UR1.Previously I wanted to uninstall the old Agent .
    Unfortunately there is no option in Control Center/Software to uninstall the Agent - it is just listed under Updates.
    Because of that I tried:
    "Msiexec /x {72BF00D8-53E0-1539-F523-4347082BCC11}" an
    "Msiexec /x {72BF00D8-53E0-1539-F523-4347082BCC11} /qn /REBOOT=ReallySupress"
    But i did not work either.
    So, what would be a good way to upgrade DPM 2010UR5 Agent to DPM 2012R2 UR1 Agent?
    Thanks in advane
    regards
    /bkpfast
    My postings are provided "AS IS" with no warranties and confer no rights

    Can you try something like this?
    $reg = Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*" | ? {$_.DisplayName -ne $null -and $_.DisplayName -like "*DPM Protection Agent*"}
    if ($reg -ne $null)
     $pkey = $reg.PSChildName
     cmd.exe /q /c "start /wait msiexec /x $pkey /quiet"
    Thanks.
    BTW, how can you determine that the agent is still installed when you can't see it on "Add/Remove programs" window?
    This posting is provided "AS IS" with no warranties, and confers no rights.

  • DPM failing SQL backups due to error: "the SQL Server instance refused a connection to the protection agent. (ID 30172 Details: Internal error code: 0x80990F85)

    I ran across this error starting on 6/4/2011 and have been unable to find the root of the problem.  In our environment, we have a DPM 2010 server dedicated to backing up all our SQL envrionment (about 45 SQL Servers total).  All of the SQL
    environment is backing up fine except for a SQL Cluster Application.  This particular SQL Instances is part of a 6 node failover cluster with 6 SQL Instances distributed amongst them.  The other 5 SQL instances in the cluster are backing
    up fine; only one instance is failing.  The DPM Alerts section shows this error when attempting to do a SQL backup of one of the databases on this SQL instance:
    Affected area: KEN-PROD-VDB001\POSREPL1\master
    Occurred since: 6/11/2011 11:00:56 PM
    Description: Recovery point creation jobs for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com have been failing. The number of failed recovery point creation jobs =
    4.
     If the datasource protected is SharePoint, then click on the Error Details to view the list of databases for which recovery point creation failed. (ID 3114)
     The DPM job failed for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com because the SQL Server instance refused a connection to the protection agent. (ID 30172 Details:
    Internal error code: 0x80990F85)
     More information
    Recommended action: This can happen if the SQL Server process is overloaded, or running short of memory. Please ensure that you are able to successfully run transactions against the SQL database in question and then retry the failed job.
     Create a recovery point...
    Resolution: To dismiss the alert, click below
     Inactivate alert
    I have checked the cluster node this particular SQL instance is running on using Perfmon and the machine is nowhere near capacity on CPU, memory, network, or Disk I/O.  I have failed this SQL Application to another node in the cluster and
    receive the same error (this other node has another clustered SQL application on it that is actively running as well as backing up fine).  The only thing that I am aware of that has changed is that we installed SP2 for SQL 2008 about 2 weeks prior
    to when the failures started to occur.  However, we updated all six clustered SQL Instances at the same time and only this one is having this issue so I don't believe that caused the problem.  We are running SQL 2008 SP2 (version 10.0.4000.0)
    on all clustered instances along with DPM 2010 (version 3.0.7696.0) on this particular DPM server that has the issue.
    One last thing, I have also noticed errors in the event log pertaining to the same SQL backups that are failing (but the time stamps are not concurrent with each backup attempt):
    Log Name:      Application
    Source:        MSDPM
    Date:          6/13/2011 1:09:12 AM
    Event ID:      4223
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      KEN-PROD-BS002.aarons.aaronrents.com
    Description:
    The description for Event ID 4223 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
    1) No valid recovery points present on the replica.
    2) Failure of the last express full backup job for the datasource.
    3) Failure while deleting the invalid incremental recovery points on the replica.
    Problem Details:
    <DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
    the message resource is present but the message is not found in the string/message table
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSDPM" />
        <EventID Qualifiers="0">4223</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-13T05:09:12.000000000Z" />
        <EventRecordID>68785</EventRecordID>
        <Channel>Application</Channel>
        <Computer>KEN-PROD-BS002.aarons.aaronrents.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
    1) No valid recovery points present on the replica.
    2) Failure of the last express full backup job for the datasource.
    3) Failure while deleting the invalid incremental recovery points on the replica.
    Problem Details:
    &lt;DpmWriterEvent&gt;&lt;__System&gt;&lt;ID&gt;30&lt;/ID&gt;&lt;Seq&gt;1833&lt;/Seq&gt;&lt;TimeCreated&gt;6/13/2011 5:09:12 AM&lt;/TimeCreated&gt;&lt;Source&gt;f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp&lt;/Source&gt;&lt;Line&gt;815&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;DetailedCode&gt;-2147212300&lt;/DetailedCode&gt;&lt;/DpmWriterEvent&gt;
    </Data>
        <Binary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inary>
      </EventData>
    </Event>
    Any help would be greatly appreciated!

    Don't know if this helps or not, but I also noticed another peculiar issue that is derived from this problem.  If I go to "Modify protection group", then expand the cluster, then expand all six nodes in the cluster, five of them show "All SQL Servers"
    and allow me to expand the SQL Instance and show all databases; the one that is having a problem backing up, when I expand the node, doesn't even show that SQL exists on the node, when in fact, it does.
    I would also like to add that the databases on this node that will not backup are running fine.  They run hundreds of transactions daily so we know SQL itself is OK.  Even though it is a busy SQL Server, there is plenty of available resources as
    the SQL buffer and memory counters show the node is not under durress.

  • DPM failed to communicate with the protection agent on DPM 2010 SERVER because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)

    Hi everyone,
    Backup jobs for protected members are intermittently failing with the following error on the DPM server:
    DPM failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
    Why does the DPM server failing to see it's own DPM agent cause the backup job for another server to fail? One day a backup will work fine, the next it may fail; and the next back to normal again...
    The following error is recorded in the Service Control Manager event log on the DPM server just prior to the above error:
    A timeout was reached (30000 milliseconds) while waiting for the DPMRA service to connect.
    Thank you.
    With regards,
    Rob

    Hello,
    I have read these entire postings and see that my problems match most of the above problems. 
    I believe we have tried all of the ideas in this blog and lots of other ideas from other forums and internet searches.
    We have about 80 small databases protected and set at 15 minute incremental and most will work but some fail.  When they fail the most common, but not only error, is something like "DPM
    failed to communicate with the protection agent on <DPM 2010 SERVER> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)". The alert is inactivated in the DPM Console, and the backups resume as normal."
    Since later jobs are successful I thought all was well.  All was well until I went to restore from incremental backups.  We worked for two days (day and night work) to restore
    from a corrupted virtual disk on our SQL Server 2008 R2.  I suspect DPM had something to do with the corrupted virtual disk.  All I know is that we never had this problem until installing DPM.  Here is what we encountered when we went to restore
    from the protection points: 
    *  Restore jobs take a minimum of 15 minutes for jobs that are 45 MB or 2 GB. 
    *  If you pick a backup from the list of recovery points that is not valid the job runs for 15 minutes and then "Failed". 
    *  You cannot rerun the job because SQL Server 2008 has the table being recovered as <tablename> (recovering) and a retry will not work.  Of course time is wasted while waiting
    to see if it worked.
    * Eventually you realize that even after dropping the table in the (recovering) mode in SQL that the restore point must be bad or possibly one of this failed recovery points.
    * So begins the quest to start restoring recovery points one by one and 15 minutes by 15 minutes until you find one that actually restores to a SQL Instance.
    *  If you have 80 of these to do and you average trying three recovery points and each takes 15 minutes, not to mention the time to drop the table in SQL, well that time adds up to 3,600
    minutes of trial and error.  60 hours of trial and error, wow not much of a savings using DPM over a SQL backup plan.
    * And then you have to explain to your customers that their databases were restored but you do not know at what point the DB was restored. 
    All in all it seems like DPM concept is great but like many backups the backup plan looks good on paper but actually restoring a backup is quite a different matter.
    I don't know if anyone has ever solved the problems presented in this forum but if they have then I wish they would post and if no one has solved the problem then shame on DPM.
    Good luck everyone, but I for one have spent about two months on trying to protect and restore consistently.  I have never had one day of consistent and reliable restore points.  I
    am going back to sql management plans for my backups.  I have never, in 10 years had a sql generated backup fail me.  Never.
    gbl

  • Install protection agent failed. Error 324

    Hi
    So this is my problem.
    I have 2 Windows 2012R2 servers, where DPM2012R2 are installed on server2.
    They are both on the same domain and network. I have talked to the network team and there should not be anything that stops the DPMserver from talking to the agent on server 1.
    The errors i get are:
    Install protection agent on BRG-WI-HV01C01.felles.firma.no failed:
    Error 324: The agent operation failed because the DPM Agent Coordinator service on BRG-WI-HV01C01.felles.firma.no did not respond.
    Error details: Internal error code: 0x8099090E
    Recommended action: Do the following to troubleshoot this issue:
    1) Verify that BRG-WI-HV01C01.felles.firma.no is remotely accessible from the DPM server.
    2) If a firewall is enabled on BRG-WI-HV01C01.felles.firma.no, make sure that it is not blocking requests from the DPM server and has an exception for Windows Management Instrumentation(WMI).
    3) Try installing the agent manually by selecting "Attach Agents" in the agent installation wizard
    AND
    Agent operation failed. (ID: 370)
    The agent operation failed because the DPM Agent Coordinator service on BRG-WI-HV01C01.felles.firma.no did not respond. (ID: 324)
    I have done every test, firewall is of, the server is accessible, i have tried installing the agent manually and attaching it. Same errors.
    I have even tried removeing SCDPM and installing it again.
    Anyone have any idea what this could be?
    I tried installing the dpm agent from another server I have, and that worked fine. This DPM server is not on the same location or network, but they are in the same domain.

    Hi,
    <snip>
    I also tried to start the DPMRA service on the protected server and I get this error:
    Windows could not start the DPMRA on local computer.
    >snip<
    This problem needs to be fixed - the dpmra needs to be able to run either by manually starting it or by normal "on demand" request when a DPM job is initiated.
    If you look in the C:\Program Files\Microsoft Data Protection Manager\DPM\Temp\dpmracurr.errlog and see if there are any clues why it cannot start.
    Manually delete any files or folders under the MTATempStore$ share on the DPM server. This is typically the c:\Program Files\Microsoft DPM\DPM\temp\MTA folder.
    DO NOTE DELETE the MTA folder itself.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
    posting is provided "AS IS" with no warranties, and confers no rights.

  • The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)

    I am having problems backing up data with DPM 2012. I keep getting this meesage. The protection agent on dpmServer was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)
    I can't understand what my error logs are trying to tell me please help.
    NORMAL Begin new execution batch at task:(True)-a2c49c70-696b-423d-8aaf-7898c1feb403
    042C 28E0
    10/07 22:47:42.979
    16 ActiveJob.cs(851)
    NORMAL Dispatching task for execution:True-a2c49c70-696b-423d-8aaf-7898c1feb403
    042C 2AAC
    10/07 22:47:42.979
    16 ActiveJob.cs(581)
    NORMAL Begin ExecuteTask:JobID=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, ItemID=a2c49c70-696b-423d-8aaf-7898c1feb403
    042C 2AAC
    10/07 22:47:42.990
    27 DatasourceServerTypeLock.cs(395)
    NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
    042C 2AAC
    10/07 22:47:42.991
    01 DPMTaskController.cs(70)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL (job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d, taskId=a2c49c70-696b-423d-8aaf-7898c1feb403) DPMTaskControllerHelper : ExecuteTask - CheckTaskStatus returned ReadyToExecute
    042C 2AAC
    10/07 22:47:42.993
    01 TaskExecutor.cs(692)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Setting up Fsm: verb[3d859d8c-d0bb-4142-8696-c0d215203e0d]
    042C 2AAC
    10/07 22:47:43.009
    27 CommonLoop.cs(343)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL DatamovePollingCmdTimeoutInMin = 30
    042C 2AAC
    10/07 22:47:43.009
    27 CommonLoop.cs(343)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL DatamovePollingCmdTimeoutInMin = 30
    042C 2AAC
    10/07 22:47:43.021
    01 TaskExecutor.cs(487)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL ExecuteTask(job=eab9800f-4eb7-46b2-83bc-c2ff2c6adb0d) - Starting task instance
    042C 092C
    10/07 22:47:43.023
    02 EventManager.cs(98)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Publishing event from TaskInstance.cs(406): TaskStart, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
    042C 092C
    10/07 22:47:43.115
    01 TaskInstance.cs(442)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Task: Initial transition enqueued, startState='Backup.StartState'
    042C 1A54
    10/07 22:47:43.116
    27 BackupMachine.cs(1919)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    ACTIVITY BackupMachine : Starting machine execution
    042C 2FC8
    10/07 22:47:43.135
    27 FindPrincipalServerBlock.cs(245)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Found Principal server for DatasourceId = a87a4dea-2e19-4456-ae3b-e5ce01c10351 Server= fs.org
    042C 2AAC
    10/07 22:47:43.146
    27 DatasourceServerTypeLock.cs(395)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Server e9a3e229-5f73-4223-845f-e2038860e74b is not already registed to Acquire a lock, Registering the server now for the task a2c49c70-696b-423d-8aaf-7898c1feb403, IsDatasoureServerTypeLockNeeded = False
    042C 2AAC
    10/07 22:47:43.147
    27 OperationTypeLock.cs(582)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL In LockServer() of ReplicationOperationTypeLock, returning lockStatus = AcquiredLock
    042C 2AAC
    10/07 22:47:43.156
    27 OperationTypeLock.cs(628)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL UnlockServer() of ReplicationOperationTypeLock, returning
    042C 2AAC
    10/07 22:47:43.159
    27 OperationTypeLock.cs(224)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Setting detailed error for operation lock failure to = PrmReplicaAgentDirtyShutdownDetected
    042C 2AAC
    10/07 22:47:43.160
    27 OperationTypeLock.cs(487)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL In Lock() of ReplicationOperationTypeLock, returning lockStatus = DoNotWaitToAcquireLock
    042C 2AAC
    10/07 22:47:43.162
    27 CheckConcurrencyBlock.cs(151)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Check concurrency block - Failure (abortedOnConflictingServerOperation=True)
    042C 1F90
    10/07 22:47:43.165
    27 FsmBlock.cs(130)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING Backup.CheckConcurrency.PT : <-- Exited FSM block with FAILURE (errorCode = ReplicaInvalidWithReason)
    042C 1F90
    10/07 22:47:43.419
    27 BackupMachine.cs(2156)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING BackupMachine : FAILURE - BACKUP, errorCode=ReplicaInvalidWithReason
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING Task Diagnostic Information - <?xml version="1.0" encoding="utf-16"?>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING <TaskExecutionContext>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmWriterId>00000000-0000-0000-0000-000000000000</PrmWriterId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmDatasourceId>a87a4dea-2e19-4456-ae3b-e5ce01c10351</PrmDatasourceId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmActiveNodeName>skafs.srvs.org</PrmActiveNodeName>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmLogicalReplicaId>342784c2-f783-487d-be78-154a5a17193f</PrmLogicalReplicaId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmDatasetId>0cbb5339-0af5-4e70-9882-ed118a191890</PrmDatasetId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmPhysicalReplicaId>f440f18e-9436-4fed-9e7c-96cc1a9ebec1</PrmPhysicalReplicaId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmReplicaValidity>Invalid</PrmReplicaValidity>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmReplicaStatus>Idle</PrmReplicaStatus>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <PrmOwnerLockId>00000000-0000-0000-0000-000000000000</PrmOwnerLockId>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <TEVerb>DeltaReplicate</TEVerb>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <TEErrorState>Backup.CheckConcurrencyPending</TEErrorState>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  <TEErrorDetails>&lt;?xml version="1.0" encoding="utf-16"?&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING &lt;q1:ErrorInfo ErrorCode="1073774947" DetailedCode="0" DetailedSource="0" ExceptionDetails="" xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="datasourceid" Value="a87a4dea-2e19-4456-ae3b-e5ce01c10351" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="dpmerrorcode" Value="30187" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="protectedgroup" Value="fs" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="datasourcename" Value="P:\" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="servername" Value="fs.org" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING  &lt;q1:Parameter Name="replicaid" Value="342784c2-f783-487d-be78-154a5a17193f" /&gt;
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING &lt;/q1:ErrorInfo&gt;</TEErrorDetails>
    042C 1F90
    10/07 22:47:43.422
    01 TaskInstance.cs(798)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    WARNING </TaskExecutionContext>
    042C 1F90
    10/07 22:47:43.423
    02 EventManager.cs(98)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    NORMAL Publishing event from TaskInstance.cs(823): TaskStop, [TaskID=a2c49c70-696b-423d-8aaf-7898c1feb403]
    042C 1F90
    10/07 22:47:43.446
    01 TaskExecutor.cs(843)
    A2C49C70-696B-423D-8AAF-7898C1FEB403
    FATAL Task stopped (state=Failed, error=ReplicaInvalidWithReason; 0; None), search "Task Diagnostic Information" for details.
    042C 1F90
    10/07 22:47:43.457
    16 ActiveJob.cs(745)
    WARNING Fail: Task 'a2c49c70-696b-423d-8aaf-7898c1feb403' failed with error during execution.
    042C 1F90
    10/07 22:47:43.457
    16 Task.cs(235)
    NORMAL Changing task state from 'GenerateWorkplan' -> 'Failed' (a2c49c70-696b-423d-8aaf-7898c1feb403)

    Same problem on our two file-server: "The protection agent on was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)"
    Problem started about 04 October 2013.
    DPM Server and agents: 4.1.3417
    There is event in fileservers application log:
    Log Name:      Application
    Source:        Application Error
    Date:          09.10.2013 17:15:17
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      host1.ourlocaldomain.local
    Description:
    Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
    Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
    Exception code: 0xc0000005
    Fault offset: 0x000000000002ba9f
    Faulting process id: 0xe7c
    Faulting application start time: 0x01cec4d870046a62
    Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
    Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
    Report Id: b1b1f6ed-30cb-11e3-acc1-00155d079701
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-09T10:15:17.000000000Z" />
        <EventRecordID>109798</EventRecordID>
        <Channel>Application</Channel>
        <Computer>host1.ourlocaldomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DPMRA.exe</Data>
        <Data>4.1.3417.0</Data>
        <Data>52011087</Data>
        <Data>FileWriterHelperPlugin.DLL</Data>
        <Data>4.1.3313.0</Data>
        <Data>50ad994d</Data>
        <Data>c0000005</Data>
        <Data>000000000002ba9f</Data>
        <Data>e7c</Data>
        <Data>01cec4d870046a62</Data>
        <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
        <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
        <Data>b1b1f6ed-30cb-11e3-acc1-00155d079701</Data>
      </EventData>
    </Event>
    Log Name:      Application
    Source:        Application Error
    Date:          09.10.2013 17:15:22
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      host2.ourlocaldomain.local
    Description:
    Faulting application name: DPMRA.exe, version: 4.1.3417.0, time stamp: 0x52011087
    Faulting module name: FileWriterHelperPlugin.DLL, version: 4.1.3313.0, time stamp: 0x50ad994d
    Exception code: 0xc0000005
    Fault offset: 0x000000000002ba9f
    Faulting process id: 0x71c
    Faulting application start time: 0x01cec4d870669e98
    Faulting application path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe
    Faulting module path: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL
    Report Id: b4680c67-30cb-11e3-ba10-001dd8b71c0e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-10-09T10:15:22.000000000Z" />
        <EventRecordID>54725</EventRecordID>
        <Channel>Application</Channel>
        <Computer>host2.ourlocaldomain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DPMRA.exe</Data>
        <Data>4.1.3417.0</Data>
        <Data>52011087</Data>
        <Data>FileWriterHelperPlugin.DLL</Data>
        <Data>4.1.3313.0</Data>
        <Data>50ad994d</Data>
        <Data>c0000005</Data>
        <Data>000000000002ba9f</Data>
        <Data>71c</Data>
        <Data>01cec4d870669e98</Data>
        <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMRA.exe</Data>
        <Data>C:\Program Files\Microsoft Data Protection Manager\DPM\bin\FileWriterHelperPlugin.DLL</Data>
        <Data>b4680c67-30cb-11e3-ba10-001dd8b71c0e</Data>
      </EventData>
    </Event>

Maybe you are looking for