Duplicate lookup reference was found

Hello,
Using CRM 2013 Online. When importing users contacts into CRM I am getting Duplicate lookup reference was found error.
I am getting this error when there are two accounts with the same name in CRM. One owned by another user and one owned by the user whom I am trying to import the contacts for. When importing I specify who the owner of the contact is so shouldn't CRM
know to associate it with the correct account and not flag the error?

Hi,
You will need to use a different field to resolve the contact against - such as a Contact ID or account name.
See https://exploringxrm.wordpress.com/2012/05/08/resolving-duplicate-lookup-references-in-import-process/
Hope this helps,
Scott
Scott Durow
Blog www.develop1.net   
Follow Me
Rockstar365
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