Duplicate topics in ALI file

Hello,
I recently took over a project that's using RoboHelp X5, and
I'm having trouble with duplicate topics listed in the ALI file.
For example, the topic named "Add Product" has the following 2
records in the ALI file:
Add_Product=Product/Add_Product.htm
Add_Product1=Product/Add_Product.htm
This duplication has occured for most (but not all) of the
topics. Does anyone know why this is happening or how I can fix it?
Is it okay to delete the duplicates from the ALI file or will that
cause problems?
Thank you!

quote:
Originally posted by:
Author care
It's a good idea to get a good understanding of how CSH works
as RH presents a single screen which is actually an amalgamation of
the mapping (.h) file and the alias (.ali) files. This can be a bit
misleading. Have a look at the .h and .ali files in something like
notepad to see a full picture.
Agreed. Here are some good sources of information on how map
and alias entries work in HTML Help:
http://frogleg.mvps.org/helptechnologies/htmlhelp/hhtutorials.html#mapping
http://www.help-info.de/en/Help_Info_HTMLHelp/hh_context-id.htm
http://helpware.net/htmlhelp/how_to_context.htm
Pete

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Multiple TNS Names files cause duplicates in TNS Alias drop down

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In EA3 we are still getting duplicates in the TNS Network Alias drop down box where there are multiple files starting with TNSNAMES. in the first location SQL Developer finds TNS Names files. I know it has been discussed before (ie 1.2.0 reads TNSNAMES.ORA file multiple times and duplicates values in Alias but can anyone explain why we need to look for more than one file starting with TNSNAMES. or indicate any other product that uses similar logic to find the correct TNS Names file?
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I have multiple versions of oracle clients and a tns_names file in each directory.
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Message was edited by:
user468179

Frequent access privileges error when trying to duplicate an alias file

I am trying to create a set of applescripts to manage a symbolic link that points to an application's database folder. (aside: The application is not bright enough to let us select one of several databases, but a symbolic link named what the application is expecting works just fine - and was the solution suggested by the apps author.)
So I need to have a symbolic link named "app DB" in my Application Support folder. I have two symbolic links that point to the two database folders I use - one link named "app DB CD" and the other "app DB DVD" but their names don't matter. To switch which database I use with the application, I quit it, discard the "app DB" symbolic link, copy one of the other symbolic links into Application Support, change its name to "app DB" and fire up the application again. Works just fine, but I'd like to make all that an AppleScript, or at least two AppleScripts - one to swap in each database I use.
I tried to have ScriptEditor record my actions in the Finder but it did not record any of what I did except the renaming of the file. Unix's capability to copy a file and rename it at the same time would be perfect here but I don't have the Unix chops to try it yet.
I assembled a simple pair of AppleScripts that worked perfectly about a half dozen times. I was so delighted that I had gotten it to work that I just kept switching the symbolic link back & forth and launching the application for several minutes.
Sadly, like a kid playing with a toy too much it then just stopped working.
Now most of the time (but not all of the time) when the AppleScript tries to duplicate one of the symbolic links I get the following error:
"AppleScript Error
Finder got an error: The operation could not be completed because you do not have enough access privileges."
The first time I got this I checked the privileges for the files and folders. I had "read and write" for every one. On a lark I made the Group that bore my name "read and write" instead of just "read only". The AppleScript worked again - once. Then I got the same error over and over again. I went back and added "read and write" for Others (I know - not a good thing to do) and it worked again - once.
In the past day, the AppleScripts have again worked a couple of times along with 20 or 30 failures. I have not been changing the AppleScripts or the symbolic link files during this time. Through testing, it appears to throw this error at the command "duplicate" or "move":
duplicate alias file "Application Support:DB bits:app db CD"
I have found that if I try to use as a troubleshooting tool the AppleScript:
set foobar to (choose file)
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set foobar to (choose folder)
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Can anyone suggest how to reliably duplicate an alias/symbolic link file in MacOS 10.3.9? Should I instead be trying to write a Unix script and call it from AppleScript?
This is the first time in over five years that I have tried to use AppleScript, so please keep any explanations at a neophyte level. grn
G5 2x2 Mac OS X (10.3.9)

It's difficult to pinpoint your issue without actually seeing the code you've put together. Instead I wrote a script that sets up a situation roughly similar to yours, and then debugged that. What I found is that there are a lot of ways to do this wrong, and only one way to do it right. I could get shell scripts to work half the time, but then they stopped working altogether and I couldn't figure out why. So finally I thought it'd be best to delete the alias and tell Finder to make a fresh alias in its place as necessary.
The following demo script will work as-is with no configuration or set up. I'm hoping that you can read through the code, figure out how it works, then apply the knowledge to your script. If you need help, feel free to post your code for suggestions.
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">set test_A to "Folder A"
set test_B to "Folder B"
set the_alias to "The Alias"
set test_folder to "Alias Test Folder"
set my_desk to path to desktop folder as alias
tell application "Finder"
-- part 1: set up the test folder on the desktop
if folder test_folder of my_desk exists then
set test_folder to folder test_folder of my_desk
else -- create the folder
set test_folder to make new folder at my_desk with properties {name:test_folder}
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if folder test_A of test_folder exists then
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else -- create the folders
set folder_A to make new folder at test_folder with properties {name:test_A}
set folder_B to make new folder at test_folder with properties {name:test_B}
end if
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if alias file the_alias of test_folder exists then
set the_alias to alias file the_alias of test_folder
else -- create the alias
set the_alias to make new alias file at test_folder to folder_A with properties {name:"The Alias"}
end if
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set linked to ""
repeat
set msg to "Select a new destination for The Alias:"
if linked is not "" then set msg to "The Alias now links to " & linked & return & return & msg
tell me to set toggle to button returned of (display dialog msg buttons {"Quit", "Folder A", "Folder B"})
if toggle is "Folder A" then
set linked to test_A
delete the_alias
set the_alias to make new alias file at test_folder to folder_A with properties {name:"The Alias"}
else if toggle is "Folder B" then
set linked to test_B
delete the_alias
set the_alias to make new alias file at test_folder to folder_B with properties {name:"The Alias"}
else if toggle is "Quit" then
exit repeat
end if
end repeat
end tell
</pre>

How does Time Machine handle alias files on the backup volume?

I have been trying to find some info on how Time Machine handles alias files on the backup volume, but can't find anything on that topic. Neither here in this discussion or at the Apple support pages.
My concern is if an alias file on the backup volume is backed up »as is«, or if it is resolved and the original file is backed up? The last would be most annoying as this will make the size of the backup much larger.
Even though I do not know of folders having been renamed (which will cause that folder and all its content to be backed up again) Time Machine often backs up a surprisingly large amount of data, so I suspect that alias files could be resolved.
Any info on this will be appreciated.

Alias files are NOT followed, AFAIK.
For more info on how TM works, see this ars technica review.
Good luck!
Message was edited by: joshz

Duplicate Topic Output?

Greetings
On a PC importing Frame 10 into RoboHelp 9 as part of the TCS, I am getting duplicate topic hits on search returns. This is the most plain vanilla project you can imagine. Started with a clean import. Output WebHelp, opened the output and noticed I had not selected lower case file names. So I reran the output with that selected.
I ran a search for a relatively rare text string, and noticed that there were duplicate topics returned, with different breadcrumbs. But seeing that half of the output had mixed case file names and the other half lower case, I deleted the WebHelp folder in !SSL and regenerated the output. Same result, duplicate topics, one mixed case and one lower case.
The only weird thing I can notice is the breadcrumbs. The mixed case topics all lead back to a custom home page that I built that is essentially a welcome screen with linked TOC to the chapter files. The lower case files lead back through the directory structure.
I ran a search for that term in the WebHelp directory, the results appear in the attached file. The mixed case files lead back to the project root directory (Admin), the lower case to a mutant version of the chapter name.
Any thoughts? I hate to start this over again, deadlines are looming and this two hour project has sapped my whole day.
Thanks in advance.
Karl

Hi,
Are you seeing these duplicate toipcs in the output directory only or are they also present in the project itself? If they are only in the output, you can just generate the output again. Backup the current output if you like.
Greet,
Willam

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Thanks, I was prepared to hear that I would have to make a copy. One note though, is that when i import the alias file into a Final Cut Pro project, it automatically links to the original permanent file location, so if the alias gets deleted, it doesn't matter becuase it is linked to the original.
To answer your question, though, the idea for using alias files is to keep the server clean, so that multiple video editors don't keep copying the same files multiple times into their project folders when they start a new project, and then no one goes back and cleans it up, so you end up with Terabytes of duplicate files on the server. I guess the other option is to train everyone to hunt for the original files themselves and import from that location instead of their own project folders.

When transferring data from an old hard drive to a new one, is there a way to keep alias files and folders in tact?

My mac and I rely HEAVILY on the use of alias files and folders. The simple version of my question is: When transferring data from an old hard drive to a new one, is there a way to keep alias files and folders in tact? These are not symlinks or symbolic links, they're all alias files and folders.
Is there any software out there that might help me with a solution? Are there any tricks or tips you can give me to try?

Use either Setup Assistant at first start, or Migration Assistant on subsequent occasions and all will be transferred intact. Given your wording I presume you are Unix savvy and will appreciate the problems that duplicate userids would cause, so of you use MA for the migration, make sure the target Mac has no userid equal to that on the source and you will be fine.
SA does not have these issues since it runs before any user account is created, so it can simply copy over everything. But MA runs after the fact and only solves the issue partially by changing the UID in the user directory, leading to permission problems.

Duplicate topic for book

When I generate my PDF using the "Printed Documentation"
layout, everywhere I have a book icon in my TOC I get a duplicate
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Let's go through an example.
Your project has Topics 1, 2 and 3.
Your build does not use any conditional build tags so in printed documentation if your layout includes all three topics, all three will be there. If you include a topic many times, it will be there for each inclusion. Take one out, only that one goes.
You say the information that was in the topic has gone which sounds like the topic is there but blank. Do you mean the topic has gone? Do you mean there is no instance of that topic, not one?
Some screen shots might help. Use the camera icon about, not the Attach Files link below.
See www.grainge.org for RoboHelp and Authoring tips

I have one folder on an XSAN that one machine can not make changes to. Whenever I try to duplicate or copy a file in this folder I get 'The operation can't be completed because an unexpected error occurred (error code -50).'?

I have one folder on an XSAN that one machine can not make changes to. Whenever I try to duplicate or copy a file in this folder I get 'The operation can’t be completed because an unexpected error occurred (error code -50).'
The permissions are fine, and I have trashed the finder plist and reset the NVRAM.
Anyone have a answer?
Thanks

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

How do I restore time machine alias files cloned from broken hard drive

My external hard drive broke (a tiny transistor broke off after the drive fell two feet to the floor) so I purchased a new one and had the Geek Squad clone what was on my old hard drive onto my new one. I was using Time Machine to backup my files. My external hard drive had a much larger capacity than my macbook pro, so I deleted a number of the files saved on my Macbook Pro, knowing that I could access my files whenever I plugged my ext. hard drive in.
After plugging my new external hard drive into my computer, however, I am finding only alias files and I do not know how to restore my data so I can access all of the files again.
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morrisck wrote:
An update - I finally took both of my HDs in to an Apple store and they confirmed my fear: only alias files had been transferred from my old drive, meaning Geek Squad charged me $100 for 850 MB of unusable files.
That has been clear since early in this thread.
Geek Squad has agreed to retry the process
Why pay them to do what you don't need done??? Get a refund and buy an enclosure, which you should have anyway for backups.
but I'm now wishing that I had received more sound advice when I brought the drives into them in the first place.
Don't know who gave you that advice, but I sure wouldn't trust them with my data!
The Apple rep. informed me that my HD works perfectly fine and that it just needs a new enclosure (which I can buy for $20 online, as opposed to paying $100 for a data transfer).
Ummm, the action to take seems very clear to me . . . .

Not all files copied to burn folders are showing up as alias files.

I am trying to perform a very trivial function of burning JPEGS on my DVD. I've done it tons of times with minimal issues.
However, recently, I have noticed a consistent issue in the burn folder:
When I try to place JPEGS from a master/original folder to a burn folder on my desktop, I notice that most all files will correctly be "alias" files (as expected). However, there are a few (one or two) that will show up as JPEG files. That JPEG file size is smaller than the original, which leads me to believe that it is having trouble making it an alias file. When I click on that JPEG file in the burn folder, I get the following error "the file 'xyz.jpg' could not be opened. It may be damaged or use a file format that preview doesn't recognize." However, when I open that file from the origina source, it opens fine.
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So what I have to do at this point is delete the false JPEG file image in the burn folder, and individually replace that with the file from the original source. At that point, it makes it an alias file.
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Jeff

Hi all, thanks for your suggestions thus far. Here is some additional information and initial answers to your comments.
I am still having the issue. Currently, what I do is export full res files from my master RAWs using Aperture 3. To do this, we create an export folder on desktop or any other specific storage location. We then use the burn folders as a simple method to create an immediate backup DVD of the JPEGS. As described above I am using the drag and drop technique currently to move images into the burn folder, as we have a few different labeled burn folders in our workflow.
I am not using iPhoto at all for this process, as all of my images are managed with Aperture 3. However, since the files/exports coming out of A3 seem to be fine, I am not currently questioning the integrity of the export.
I am going to try to use the burn folder technique from finder as BRB8910 suggests as an alternate method and report back on the outcome.
But Here is a revised issue of the initial stated problem:
I went back to my desktop to do some additional testing and tried a new condition...keeping the burn folder closed down.
On my desktop, I created a new burn folder called "burn tester 2". I left it unopened and dragged the same master images from the same master folder directly into the folder collapsed down. ANd guess what? All the alias images seem to appear in the "Burn Tester 2" burn folder fine.
NOW, here is the newly discovered issue. I removed the alias files in the "Burn Tester 2" Burn folder. For my next test, I opened the empty burn folder. So know I have an empty open burn folder window. I then opened my master folder and highlighted all the master JPEG images and dragged them into the same "Burn Tester 2
burn folder that is now open. Guess what? The issue remains. I will get some files that copy in as corrupt JPEG files along with mostly Alias files.
I deleted the burn tester 2 burn folder all together, and recreated a third virgin burn folder and this time opened first. when I dragged images to the freshly created and open burn foldder 3, I get the same issue. When I delete the burn folder contents and collapse (close) the burn folder window, I then drag images to that burn folder 3 directly on the desktop (while closed), and then all the Alias files seem to drag in fine, with no JPEGs.
So it appears after my testing, I discovered that this issue only happens when I copy into a burn folder that is an open window.
I am just really confused as to why this is happening.
Hope this provides additional insight. BTW: Yes, I did reboot my system prior to retesting and I am using MAC OS 10.6.8 MacPro Quad Core with 8 GB RAM.
Jeff

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