E-Rec 6.04 Incorrect status of external candidate user password.

Hi,
We are on E-Rec 604 with seperated standalone e-rec system.
I have a problem with the password of external candidates. When an external candidate is registered in the application, introduce user and password and all mandatory fields and all work ok. He can enter in his profile, introduce all fields, apply offers, etcu2026
But when he log off and try to access again, the password is incorrect. If the external candidate Request a new password all works ok and when introduce this one and change this initial password, this new one let him to access in the future login in the correct way.
I realized that this is because the USER in R3 of the external candidate is cretaed with the field Password Status set to Initial password (set by administrator) and I think it is wrong, the status must be Product. Password. Instead, when request new password and set the new one the field status is Product. Password., the correct statusu2026
I´m very confused I don´t know what can I did wrong.
The type of the user is Dialog and the user that create all the external candidates user is the WF-BATCH my workflow useru2026 I think perhaps this is the reasonu2026 This is the correct user to create the external users?. Perhaps.. I set the assigned agent bad in any Workflowu2026?
Somebody could guide me, please?.
Best Regards,
Esther

Hi,
it seems you have a workflow in background sending out a smartforms based email after registration.
This smartforms seems to have a password generation mechanism, which overwrites the password of the user with a new initial one.
Please check that.
Best regards
Sebastian

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Hi All,
thanks a lot for your response ,
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Please advice what I done wrong in customization. I'm configuring system to Classic scenario.
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Normally, this dump happens when BBP_CND_CHECK_CUST transaction is
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Have you attempted restarting the IPC? Are you using the correct
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Virtual Machine Container) ?
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corrupted:
I.e: certain files were missed in the installation. Therefore pricing,
and consequently shopping cart creation fails.
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Hello,
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Hello
Please note the description from the Overview for this SCN Space:
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Based do the above, I believe you posted your query into the incorrect SCN Space. Please use the Forum Finder for the New SCN document to find your product and post into that SCN Space.
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E-Rec 6.04 Incorrect status of external candidate user password.

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