EA6500 completely disappointing, erratic performance, waste of time and money, return it

Bought this late last year, paid almost $200 for up to date features, dual band and fast speed.  This is apiece of junk.  Firmware up to date too.
Intermittent  both WIFI and wired connections.  Randomly drops WIFI and wired connections and then requires full power down to reset.  Waste of my time to do so 2 or 3 times each week.  Calls to tech support direct me  to TURN OFF THE FEATURES (prioritization, parental control) included in it.  Really?  For $200 why should I have too. And they are ALREADY off and it chugs along inconsistently.
Saved box and receipt and am returning it.  Need advice what to buy now.  Have had WIFI at home for 10 years, this was my 3rd router. Had more problem in a few weeks than I had in a decade with the other 2 and they were MUCH cheaper.

Hi vid81,
Have you ever tried to call tech support?  If you did, you probably had a bad router. I suggest the newest from Linksys WRT1900ac. Check this out.

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    My Mac Book Pro 17" has a serious battery issue it holds a charge for a hour or less, and does not always charge. Telephone apple support and all they say is take it to one of there shops to get it tested that will cost me about £40 in train fare and take a day at least. Ive had the Mac since September 2011 i never started using it until late December 2011. A 3 year warranty for what!!!!! And it overheats.....  Apple good bye your becoming worse the Microsoft your just making money out of constant yearly updates/releases of your products, Updates which becoming boring!

    The thing is you pay for a warranty and unless you live close to a Authrorised test centre etc, then it cost you more in time and money for travel!
    I'm really not clear on what you're asking Apple to do.  You don't have to go to an Apple store, you can go to any Apple Authorized Service Provider (AASP).  Your warranty is still completely valid.  You can find them here:
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  • What is up with this err = 9006? is there any solutions, this is ridiculous considering the time and money i'm wasting (mostly the time) i have seen no solutions thus far.

    what is up with this err = 9006? is there any solutions, this is ridiculous considering the time and money i'm wasting (mostly the time) i have seen no solutions thus far.

    I've found the following on that page for error 9006 :
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  • My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ?

    My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me.

    shahzadfromlahore wrote:
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  • Save your time and money

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    Good rant, but it helps others more if you tell the specifics. Certainly your experience is not universal, but then again it is hard to know exactly what your experience was. $500 is a lot of overage if that is what you are indicating. It also helps to know what happened to you that was not in the contract that you could have predicated ahead of time.

  • Misled and disappointed - don't waste your time with this "player"

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  • HT1725 Dowon loads from store never work.... wasted time and money

    Dowon loads from store never work.... wasted time and money

    Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
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  • O2 Live Chat- waste of time and full of empty promises and lies.

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This just does not make sense.o2: It's already generated and the request is also been made.o2: I'll request you to call our customer service number for the same. The next month and the next bill, and ………………………… still no refund……….. o2: I'm sorry the refund isn't showing on your account. I understand that this has been stressful for you. Don't worry, I'll ensure that after today, this is sorted for you once and for all.O2: Ken, your details on the previous contract were with phones4u and I'm not able to refund it on that account at the moment. 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But I feel that I would be wasting my time to contact / e-mail them.o2: As I'm from an online chat team, I won't be able to arrange a callback from them.o2: But I'll request you to call us on 202 free from your phone and you can speak to a manager and resolve your complaint. The above are exerts only from the live chat sessions thus far, as I would not want to post the whole sessions for fear of crashing the system. I have also removed employee names, as I believe that o2 do this anyway when they edit these posts. Please let me know if you have received poor service also, as I am currently seeking to take this further and one option could be to contact someone such as Watchdog from the BBC, thus others may not end up with o2 and this level of poor service. 

    Couldn't have put it better myself.  I have a 24 month contract with O2, £37 a month for the iPhone 4s. My iPhone 4s was faulty, Apple advised me it was a common hardware problem they were aware of and that I should contact O2. The first advisor I spoke to was very helpful. Agreed to swap my phone for a reconditioned 4s free of charge. I asked if I could pay extra for the iPhone 5 and he agreed to sell me a reconditioned handset for £75 and a doorstep swap for my old phone. At first I thought this was fantastic and said yes. Later on, my partner reminded me that I'm paying £900 for a 2 year contract, and for a phone that is supposed to remain fit for purpose for that period (as per the Sales of Goods Act). I started to think they should have provided me with a brand new phone as the fault was not due to me, but due to a common hardware issue. I became even more annoyed when I realised £75 for a second hand phone on top of what I'm paying in my contract was crazy. I contact O2 and explained this matter at length. No joy. Now - that problem might be a matter of opinion, but what happened next was disasterous. The following day I met with the delivery driver, who handed me a grubby iPhone 5 - no case, no box, not so much as a plastic bag. It was covered in some kind of white dust/powder and dirty with fingerprints. The more I looked at the phone the more I felt I'd been dooped. When I went to charge the phone, I realised my old iphone 4s charger didn't fit. I had no idea I needed a new charger and nobody advised me. When I went to insert my sim card, I realised that wasn't going to fit either. No one had advised me. I didn't even get the fork to open the sim card slide. So there I was, stuck without a phone. I opened the live chat. After explaining myself at length, I got a series of "Please hold while I do my best to try to sort this problem for you now" and loads of other cheesey meaningless lines. By this stage I was furious. When the person came back to talk to me, he advised I borrow a friend's charger to use my phone. I explained there was no one and I needed to use my phone that night. I also explained about the sim card, and the dirty phone and lack of box etc. They kept fobbing me off and telling me they would send me a charger, totally ignoring the fact this transaction was unacceptable. I got nowhere, so I hung up.  I went to the O2 store to get a nano sim. I explained the situation to the advisor, and he told me to go home and use the Swap My Sim page. Given that I'd explained the entire situation to him, I expected everything would be ok. No. Turned out I needed my old phone and old sim to do this. Back to the live chat. I explained the whole situation to the new advisor and hoped for the best. I went round in circles with him for about half an hour before he got the gist of my issue.  That seems to be the general vibe from live chat - round and round in circles, nobody listenting properly and cheesy lines like "my heartiest thanks".  My whole situation has made me think I'll leave O2 when my contract expires. Better with a tin can and a string. 

  • CHARGED TIME AND MONEY FOR BEING MISINFORMED-COMPLAINT

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I asked her why was I able to setup arrangement with the previous rep for a lesser amount plus more time and my service would continue as long as I kept my agreement, but she's not able to do the same. She sold cause my account would continue to be behind cause another payment would be coming due as I'm paying off the previous month. I asked to speak to retention dept, which I was told that she couldn't transfer me, but would get me a supervisor to see what they could do for me. I spoke to the supervisor, which I again was told the exact same thing as the previous rep had already discussed and felt like I wasn't getting anywhere now. I requested to speak to retention at this point and was transferred. The young man I spoke to stated off very pleasant and when I told him my situation, seemed like he was more then willing to help. I asked for to be able to pay an amount and gave a date again, which he stated that he couldn't meet the arrangements cause would put account too far past due and lines would be interrupted at point. I thanks him for the explanation and wanted to see about setting up better arrangements. I gave another amount which was shot down again. Then he offered to suspend my account until I could caught up the bill to help me out. Really???? I let him know that he needed to be more realistic and see how you really can live w/o a cell phone in this day and era. At this point, I felt like he wasn't giving me anything to work with and was only concerned about me paying the bill. I quickly let him know that although I do love Verizon service, they're not the cheapest out there and had several other options to choose from with other providers. After we both went back and forth trying to see how wore the bigger pants, we both came to a agreement to settle my bill within 2 payments broke up. Now I've been on the phone for about 45mins and still yet to even speak to someone about the original issue I was calling about. Finally, I was being transferred to CS dept. While holding, I was able to get into the Family Base setting and set limits on the 2 phone under me to block usage once 250mb limit was reached. I got a rep by the name of Christian and explained to him about the overage charges that I was charged on my bill and that I signed up for the Family Base feature to block overage usage, cause when I switched to this new plan I was told that I couldn't block limit on data for my plan cause was too low and would have to move up to a plane with lines at least 500mb. I told him that's the reason why I signed up for the Family Base cause it stated that would block data usage once limit reach and thought would do automatically since they bill me automatically when I go over. He said that is correct, that I'm not able to set a block on data overage under 500mb. I let him know that's not the cause and that I was able to setup usage block on phone online, but again I didn't know I had too or that I could, cause I was misinformed by the previous rep, just as he was misinforming me again and asked that I be credited $45.00 for being misinformed. He said that he would see what he could do and offered to take 25% off the overage changes. I said, no I believe that I need to be credited the full amount due to being misinformed by previous rep and now him. I explained to him that I believe this new planned was rolled out before they could make some adjustments to some of the features and that's why the limit wasn't available to be set at the time I switched my plan or on the Family Base feature until a later date. So Christian then said  that he could give a $20.00 credit to fees. Again, I explained to him that I shouldn't have to pay for being misinformed and requested to speak to a supervisor. He tried to tell me that a supervisor wouldn't be able to give me anymore credit and that would take a long time to speak to one. I still insisted on speaking to one. At this point, I've now been on the phone 1hr 30mins and was placed on hold. Christian came to the line a couple of times letting me know that he was still waiting on a supervisor, which I let him know that was fine. He then came back to the line and told me that he had reviewed the account w/supervisor and that they credited $20.00 and that was the best that could be done cause data was used. I asked him, if the supervisor was reviewing the account with him, why wasn't I able to speak to them as I requested? So, I'm placed on hold again and after about 10mins was finally placed on line with Kim ID#159079, so I explained my situation and feelings towards being misinformed and how I believe that I shouldn't have to be help accountable if I'm being misinformed by reps about features. From there she went right in and told me that the credit that I was giving was more than enough and that Christian went over what he was supposed to do already and that no other credit would be offered to my account. Now that I see that I've wasted my time, I asked for her ID and Christians ID info. She gave me her's, but decline to give me his and said that if I didn't get it at the time I was talking to him, that she wasn't authorized to give his cause was sensitive information...??? You're a supervisor and I know working in a call center myself, that's the reason why your given ID# so you don't to give out you true info. Needless to say I spent 1hr 51mins on the line for a $20.00 credit for being misinformed, which is less the amount I get paid on my real job. Very disappointing. Can someone please help better my situation and Verizon experience???

    Simply because you disagree with the amount of credit they have given you does not mean that they will give you more, or that you deserve more. If going over your data allowance is that important to you, you should have kept better track of your usage. You can place a counter on your home screen which tells you how much you have used. It isn't up to the minute accurate, but you would certainly have been aware that you had used 4 times your monthly allowance.
    Whether or not you were misinformed about usage limits being available, you used 4 times your monthly allowance. Take some responsibility, keep track of your usage. It is not hard to do.
    Additionally, Verizon expects you to keep up to date on your bill. Yes, they will give you a break when you get an overage and request a payment schedule, but when you call the very next month in order to do the same they are going to be a bit more strict on their terms because they do not want this to become a pattern. If you would have taken a fraction of that overage, you could have stepped up to the next level of service and been able to cover all of your usage. This is what Verizon expects of you if you have an overage. You should reevaluate your usage habits and change your allowance OR rein in your usage to meet your current allowance. If you fail to rein in your usage to meet your current allowance, I would not expect Verizon to be as lenient with payments for a what appears to be a chronic overage patttern when simply increasing your allowance would have lowered your bill in the first place.

  • I dont understand creating classes they seem a waste of time and efficiency

    I dont understand why we would want to create classes with constructors and get and set statements... I know that VB and Java did not create these just to have us writing extra code so I am missing something in my thinking.
    I read about data hiding and that I understand I guess...but everytime my professors want me to create a class then create an object from that class to access it I dont really get it. I know how to do the basics of it but I can do all of it in my main or the primary class whats the benefit of creating a whole entire class such as the following?
    Everytime I get an assignment and they are like create a class and I try to rack my head for a good idea but the nearest analogy I can come up with is this... creating your own class seems like one of those old straws you drink out of with all the loops, yes you can make it go around in a big loop but why waste time? you want to get to point A to point B so create the most efficient way to get there if possible.
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