Edit: this thread is now about tiresmokes tech support ($250/hr) and what graphics card to buy.

my card overheated once, but i always hear people talking about overheating cards 3 times and fixing the problem and leaving the post with "thanks everyone, its fixed now".
now, with proper cooling, my problems show up about 10mins into 3dmark03 demo or 20 mins in a game. It seems to be heat related. Corrupt graphics, like blue lines across the screen and polygons that are all over the screen.
does overheating it once make it easier for the corruption to happen again? like at lower temps? my airflow is set up exactly like the alienware computer it came from (the radeon 9700 pro) (same case, on the inside).
i also noticed people were saying the PSU could be the problem, but in my case its a temperatuer problem right?

oh, it absolutely is heat related =P i dunno why i said it seems . It needs a fan blowing air directly at it, otherwise those little heatsinks on the back of the gpu gets Freaking HOT! Im just wondering if by overheating once, it makes it easier to overheat again.
the radeon 9700 pro by the way. I put it in my old computer and overhated it, its got bad airflow and no fan to put near the card. i turned it off once i saw signs of overheating (other people say they overheat it till it turns itselff off.. . . and then they end up fixing it). now i put it in the new rig which is the same as the case this card used to be in. Hrrm. Im just holding back on graphics card so using my friends, free is good !!
just letting you guys know, update on the heat situation, im ordering arctic silver 5, 2 fans and a fan controller. i contemplated a zalman, but im sure the stock heatsink is fine.
and a random comment for ya, DANG my old HDD is LOUD. with the fans on the psu heat sensor, the hdd is the loudest piece of this machine =P
edit. im getting the urge for a nice large storage hdd. I feel strange, i dont want to dirty my raptor. lol .

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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

My ipad mini was working fine until i installed this last update, now it wants me to reset it and it want let me , What do I need to do?

my ipad mini was working fine until i installed this last update, now it wants me to reset it and it want let me , What do I need to do?

Try resetting the phone:
Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

I recently made a purchase within a game and I have no received my item that I bought yet. After I bought this item iTunes sent me a receipt showing me where and what I bought! I still have yet to get this item! What do I do?

I recently made a purchase within a game and I have no received my item that I bought yet. After I bought this item iTunes sent me a receipt showing me where and what I bought! I still have yet to get this item! What do I do?

Hi
Welcome to Apple Support Communities,
You can redownload some in-app purchases, see the article below for more info. And, if you aren't able to redownload the in-app purchase, you can always find a link to the application developers support in the App Store.
iTunes Store: About In-App Purchases
http://support.apple.com/kb/ht4009
Redownload an In-App Purchase
If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
Type
Download for free
Purchase Again
Consumable
X
Non-consumable
X
Non-renewing subscriptions
X
Auto-renewable subscriptions
X
To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
-Jason

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
 Cheers, Tom

Why doesn't Verizon do something about their tech support?????

Verizon Tech Support is definitely outsourced to call centers outside the country. They are quick to offer an apology to your problem, but they make it very apparent that it is your problem. If you do not do exactly as they instruct you to do, they will happily close out your ticket, and your problem still remains unsolved. I have been through the ringer with them on more than one occassion about the same exact issues. Each time that I call, I have to go through the same song and dance, eventhough it is the exact same issue that I have contacted them about before, and the issue is clearly on their end and not on my system. On one occassion, I sat and argued with a gentlemen in Mexico that my issue wasn't fixed. They said it was fixed. I said it wasn't, and I would loose my DSL connection while I was on the phone with him. Another instance, they disconnected my DSL because I have dry loop service and my home line did not have a dial tone, so the techs came out and disconnected everything. Tech support was a joke then as well. I was on the phone for several hours trying to convince them that it was an issue on thier end and not mine.They claimed that I had to be home for the repairman to come out, but I did not have to be home for them to come out and disconnect it in the first place. Because I would not go through all their trouble shooting steps, they would close my ticket out and my problem would remain my problem until I would call them again. It took an act of God for them to come out and get things reconnected again. I actually feel physically ill now when I have an issue with my DSL because I know what it will entail just to get the trouble ticket set up. I have had the operators claim that we have a bad connection (after being on the phone with them for over an hour). They claim that they will need to call you back, but then they never do. When I call back and check on the status, guess what, my trouble ticket had been closed out.   This past instance, I called and complained about a slow connection. The same exact issue that I contacted them about over a month ago. After going through the song and dance again, they claimed that someone would call me back in 24 hours, and no one has. I have complained to the FCC and the State Corporation Commission on more than one occassion, but it seems as if it just business as usual for Verizon. {please keep it relevant} I think that is the only way that they will get the message that what they are doing just isn't going to cut it anymore, and they need to make some changes. I have cut my home phone line with them because of their lack of service. If I had an alternative to DSL available to me in my neighborhood, I would gladly take it so I could finally severe all ties to that company. There has to be something better than business as usual.

{please keep it relevant} I contacted tech. support on Sunday about my slow internet connection. I was pulling 52 kbits/s on a 3M service. This is the second time that I have had this issue. The last time I contacted tech support about this issue was about a month ago. I went through the same song and dance without any resolution.  Somehow the next day, my connection was corrected and I was getting my 3M service again.
This lasted for a month. I called Sunday, 10/11/09 about a slow connection again, Same issue, only able to get 52 kbits/s. Yet, I had to set through the same old song and dance with Verizon tech support. We did things like clear my internet explorer cache and cookies and run a speed test, when I already told the foreign gentlemen on the other end of the line what my connection speed was. How is that going to help improve my connection speed????? At the end of it all, I was told that I would be contacted by a senior tech support specialist from Verizon within 24 hours. Sure as the sun shines, it is now Tuesday, 10/13/09 and I have yet to hear anything from the senior Verizon tech. support..   The kicker is that I am not at all surprised by this. This is now the norm for Verizon. Yet, I still pay my bill. I am still under my contract.
I am going to make a prediction. Next month about this exact same time, I will be contacting Verizon with the exact same complaint, a slow interner connection, and I will have to go through the same old song and dance and have to do things like re-boot my modem and clear my internet explorer cache and cookies and run a speed test, eventhough I have told the foriegn guy from tech support that I have already done all this. Then, they will promise that someone from the senior tech support from Verizon will give me a call back within 24 hours and I will not hear from anyone.
{please keep it relevant}
{edited for privacy}

Can I vent about Adobe tech support?

Man, am I frustrated. I upgraded to CS4 because I was having problems viewing some files in CS3. Concurrently, I upgraded to Snow Leopard. Now, when I open up a page from our site in Dreamweaver, the headlines, which are all in Courier, don't display (you can see them, however, in preview). The very same files display perfectly in CS3.
I've tried working with the CSS, tried changing the code, all to no avail. Yesterday, I called tech support. He had me reinstall. That did no good. Then he put me on hold, came back, put me on hold again, came back. None of his suggestions worked. About 45 minutes into the call, the line went dead.
I called again this morning. I explained what we did yesterday and asked for some kind of level two support. The woman said let's try a few things first. The first thing she told me though was that CS4 did not support Courier. I told her I could change fonts to Courier in the body of my document. She put me on hold. Came back, had me change the prefs. That didn't work. Put me on hold again, came back and said that I should contact the community of experts.
I said but I just spent all this money purchasing your software, why can't I speak to someone on the next level of support. She said the community of experts did work for Adobe. It appeared to me that the people were volunteers who nicely offered their time to help, and while I appreciated that, I really wanted to speak to someone who worked directly for the company. She insisted that they were Adobe employees.
When I expressed my doubt, the line went dead. This time I was convinced it was not an accident. Now, I'm a reporter by training. I know how to talk to people on the phone, and I know very well that you don't get anywhere by being rude or raising your voice. I was clear however that I did want to speak to someone in Tech support on the next level. But all I ended up with was a dead line and software that doesn't work the way it should.
Is there some one way to get to Level Two? At this point I'd be willing to pay (even though I don't think I should) to straighten this out.
Ok, I feel better now.
Jeff

jeffisme wrote:
Man, am I frustrated. I upgraded to CS4 because I was having problems viewing some files in CS3. Concurrently, I upgraded to Snow Leopard. Now, when I open up a page from our site in Dreamweaver, the headlines, which are all in Courier, don't display (you can see them, however, in preview). The very same files display perfectly in CS3.
Sorry you're having problems, but Snow Leopard was released only a few days ago. CS4 is now a year old. I have upgraded to Snow Leopard without problems, but others have experienced a lot of pain. It's difficult to know where the fault lies.
She said the community of experts did work for Adobe.
She's wrong. Community Experts are not Adobe employees. Nor do they receive any payment for the help they offer in the forums. Many of us will be attending a "Community Summit" just before Adobe MAX in Los Angeles in three weeks' time. I intend to raise this point at the meeting. We're experts in using Adobe programs, not a dumping ground for problems that the paid support staff fail to handle.
There, I've let off steam too.
To give feedback about customer/technical support, please post in the Adobe.com feedback forum.

MY APOLGIES ABOUT THE TECH SUPPORT HERE!

I would post this in the correct forum, but I can't remember which one it was under.....probably the refine one, but I couldn't find it...at any rate, I was really nasty about the technical support as I was having so much trouble with that particular tool...and that's the main reason I upgraded to CS5 Extended..... and found out the tech had called while I was at work...He called twice yesterday and was soooo nice...solved lots of other issues and got on my screen and saw the problem with the refinement tool....it was making the hair that was outside the mask gray and not brunette. He stayed on the phone well past his quitting time and really tried to help, plus being very professional and extra nice! He was going to do some further research and see if he could figure out what was wrong and call tonight...soooo now I feel like a creep!
Kathi

Good day.
I moved your post to - Idea Android based Tablets, for you.
http://forums.lenovo.com/t5/Idea-Android-based-Tablets/How-do-I-configure-User-Profiles-for-Android/...
A redirector / forwarder was left behind in General Discussion.
Hope this helps.
Cheers.
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PM requests for individual support are not answered. If a post solves your issue, please mark it so.
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I am not a Lenovo employee.

I have written a little book on 'Pages' initially I was able to download it to friends, however, this facility is now not working. Can anyone tell me what I can do to resolve this. Please.

I have just written a little book, on my iPad, using 'Pages' I was able to download it for proofreading, however, this facility has now ceased. When I press 'send' it makes the 'rushing sound' but in fact does not download!
Please will someone help, I am an old man, 82 years old, and need all the help I can get!

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

Use this link to send iTunes Store tech support email

I finally found the page to email Apple for tech support re: iTunes Store not connecting this weekend:
http://www.apple.com/support/itunes/store/connect/
(the web form to send for tech support for iTunes store connection problems is at bottom of page)
Everyone with the iTunes Store not loading using 7.0.1, please take the time to email Apple and request help.
I just did...
thanks
Powerbook G4 17 Mac OS X (10.4.8) itunes 7.0.1

After spending the better part of the morning on the phone with my ISP Comcast, in Memphis, TN they swear it is not their issue. They had me run several tests to the modem, internet speed and browswer and according to them, it was all fine.
Because the the music store is the only feautue I cannot open
(no problems accessing other websites), they feel it is an Apple issue, with iTunes in particular. I am inclined to agree since I was able to access the music store briefly this morning.
I would encourage everyone to contact Apple by email. If enough people do so, they will have to fix the issue if it is an Apple problem (imagine how much business they lost this weekend from people being across the country being unable to buy music), If it is not an Apple issue, they can certainly exert some pressure on the ISP's regarding the connections.
In general I have not liked the new version of iTunes and noticed slower connections when I downloaded it even when I could get to the music store.
iMac Mac OS X (10.4.8)

So if tech support can't help, what's next?

My wife & I both have Droid II phones. After the recent software update, our phones turn themselves back on as many from 1 up to 3 times after shutting them down. We have contacted tech support and to my amazement have not helped us or indentified the problem. So much for getting HELP. Real pain when you're in an important meeting and the phones need to go off and you can't count on it. In this situation, I have had to remove the battery.
Hard reset has not fixed the problem: Tech support said that was pretty much it. So well, are we all stuck with alien software, or just bad support?
In looking through the forums, this is happening with other Droid models as well. So I repeat , is this the best Verizon can do for their customers?

wcoastpi wrote:
My wife & I both have Droid II phones. After the recent software update, our phones turn themselves back on as many from 1 up to 3 times after shutting them down. We have contacted tech support and to my amazement have not helped us or indentified the problem. So much for getting HELP. Real pain when you're in an important meeting and the phones need to go off and you can't count on it. In this situation, I have had to remove the battery.
Hard reset has not fixed the problem: Tech support said that was pretty much it. So well, are we all stuck with alien software, or just bad support?
In looking through the forums, this is happening with other Droid models as well. So I repeat , is this the best Verizon can do for their customers?
Unfortunately, Verizon doesn't have any answers because they have not gotten any answers from Motorola. It is on Motorola to fix the problem because they made and programmed the phones.
In the meantime, if you are in a meeting. put the phone to silent instead of trying to turn it off. Quick way to put it to silent is from the swupte screen, instead of swiping from left to right, swipe from right to left. That will put the phone to silent.
If you do not want the phone to vibrate, then go to settings->Sound->Vibrate then select either 'Never' or 'Only when not in silent mode'. This will keep the vibration from going off when silent.
I know its not quite the answer you were looking for, but until Motorola puts out a fix for the problem, this will keep you from your phone going off during times you do not want it to go off.

I just paid for tech support through Firefox and it did not work. How do I get back to the technician without paying twice?

Something called Plasmoo.com is attached to Firefox 4. It cannot be removed and I can't uninstall Firefox. I followed the tech support advice.
When I tried to delete Firefox, it told me that I needed permission from myself to change the folder. I am assigned as the administrator and it will still not let me change it, regardless of whether I click "skip" or "continue" from the pop up window.

In what way is the file attached to Firefox?
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
See also:
* http://kb.mozillazine.org/Preferences_not_saved
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I would like to sign-up for an e-card web site. However, I am not able to hear the music on the web-site. It says that Apple does not support MIDI music. Why is it Apple does not support MIDI music and what can I do about it?

I recently had wanted to sign-up for an e-card web-site. However, when I clicked on the web-page, I am NOT ABLE TO HEAR ANY MUSIC. The message shown is that Apple does not support MIDI music.
What other software can I download in order for me to listen to the music on this web-page?

Systran wrote:
I recently had wanted to sign-up for an e-card web-site. However, when I clicked on the web-page, I am NOT ABLE TO HEAR ANY MUSIC. The message shown is that Apple does not support MIDI music.
Please don't tell my wife this, she's been working with MIDI on her Mac(s) since the turn of the century...
The statement from that web site is completely incorrect. What they probably meant was that their software doesn't support Mac. IMHO this is a sign of either ignorance or lack of concern on the part of the site creators. Back in the dark ages a lot of PC apps didn't support Mac but not these days.
Get into your Mac Help window and search MIDI. There's plenty of info there on how your Mac supports MIDI.

I upgraded to Ios7 on my Iphone 4s and now my sceen has the Itunes icon and plug graphic what's going on...?

I upgraded my iphone4s to IOS7 and now my screen is locked with the Itunes logo and a graphic of a power connecter...What's going on...?
and how do I get my phone to function again...?

http://support.apple.com/kb/HT1808

Edit: this thread is now about tiresmokes tech support ($250/hr) and what graphics card to buy.

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