Edited PDF changes to Horizontal when Printing to PDF

We use Adobe Pro Online.
When my supervisor edits a PDF and then Prints to Adobe PDF (rather than saving) it is changing it to a Horizontal view. She claims she hasn't changed any settings, and that her print settings are not set to landscape. She also says that when she rotates the image back the way it should be and again tries to Print to Adobe PDF it again changes it to horizontal view. She said this just started a couple of days ago. Can anyone think of a reason why it might be doing this? When she saves or saves as it does not change to horizontal view.
My supervisor was taught to always Print to PDF instead of Saving. She claims it makes it indelible. I don't agree, I think she needs to use the protection settings, and save or save as. She is set in her ways, and wants to be able to continue doing it her way, but the horizontal view makes it unuseable.

You can't do that. It's a setting of the printer used by the user on their computer, not of your file. The only way you can set this option is if the user prints the file via a button that you've added to it (in Acrobat), that uses a script that sets that option for them.

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