EIC Web Client Timeout value

Hello, I am trying to help our EIC users with a request. They say that the web client times out and closes on them after about 5 minutes of inactivity. They would like to increase the timeout value. Unfortunately the person who implemented this is no longer here and I am not finding a place to configure the timeout. Is this value configurable, and if so where? Thanks very much!

Hi Jim
There is no time out configuration values within EIC as it follows the overall SAP environment time out which is typically controlled by the basis team. If you are finding that EIC is timing out at a different schedule than production SAP they may be something custom that was built for your company that you will want to review.
Hope this helps.
Jarret

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============
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Edited by: 857737 on 14 sept. 2012 10:00

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