Email Attachment​s No Matter What Size will not download or open up

My Playbook was originally able to open my email attachments from my BB phone but now I can no longer download or open any attachments - no matter what the size.  Even an attachment that is 1 KB won't open!  It just says 'Attachment too large'.  When I click the ? it says 'The attachment exceeds the download size set by your administrator.'.  The thing is I am a BIS user and not a BES one so there is no administrator.
Please help cause I've searched all over for a solution and have found nothing.  I've had my playbook for a year now so I can't get direct support.  Also, my phone is a Bold 9900 on OS7.
Thanks.

I am a BIS user. I wasn't able to pinpoint the problem but I deleted all the data and settings from my phone and only added the basics (contacts, calendar, emails, etc) and got it to work. It must be a setting or application permission that is causing the problem. If I find out exactly I will let you know.
I did the same thing - as mentioned above with the latest software and reinstalling the bridge but had no luck.

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