Email from Service Notification

Dear Friends,
There is a requirement to trigger an email from the service notification. In the standard SAP, I have seen a standard action box setting but I can't have this setting in the template am following.
Could you please suggest any other settings to trigger the email??
Thanks
Prasad

Hi,
To send mail from service notification, you can use ABAP Function SO_NEW_DOCUMENT_SEND_API1.
To Execute this Function Modul, you can use Action Box or Using user exit when notification is saved. Another trigger is using SAP Workflow.
Regards.

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Customizations about sales order from service notification

We can create sales order from service notification. I have 2 questions about this subject:
1. How can I choose the type of the sales order? Where is its customizing?
2. How can I hide or make visible the button of "Sales ord." ?
Thanks in advance for the answers....

Hi,
Check the setting in the ODP1 transaction for the sales order assigment with service notification.
Regards,
Raj

Send Email from QUality Notification

Can we send an email to internal/ external address from Quality Notification without any development? It should be SAP std (out of box) functionality.
How?
Reply highly appreciated.

Yes there is a Standard functionality available in SAP use the tcode scot and confifure the SMTP.
Prerequisites
The mail server in question must be SMTP-compatible.
Settings for the Profile Parameters (Transaction RZ10)
You have to adjust the profile of the SAP Web Application Server if you want to use the SMTP function. The SAPconnect send job can only be scheduled for servers on which SMTP has been activated. For this reason, you must activate SMTP for all of the SAP systemu2019s application servers.
icm/server_port_<*> = PROT=SMTP,PORT=<port>
is/SMTP/virt_host_<*> = <host>:<port>,<port>,...;
User Maintenance (Transaction SU01)
u2022        Service user
You have to create a service user for processing incoming mails in every SAP system client in which you want to receive mails (or status notifications). Call transaction SU01 to create a user with type Service and assign the profile S_A.SCON to this user.
u2022        User addresses
Every user that is to receive e-mails in an SAP system requires an Internet mail address. This is also used as a sender address. Enter the Internet mail address for a user in transaction SU01, under E-Mail on the tab page Address.
Assigning the Client (Transaction SICF)
Every SAP system client that is to receive and process incoming mails (or status notifications) must have an SMTP server. One SMTP server (SAPconnect) has already been created in transaction SICF and is delivered with every SAP system. Use this to create the first client and then create another SMTP server for each additional client. Configure the following settings on the SMTP servers:
u2022        Host data
Enter the sequence number of a parameter is/SMTP/virt_host_<*> from the profile. If you have only created one client and therefore have not specified this parameter type, enter 0.
u2022        Service data
Enter the client to which the mails received through the virtual mail host are to be forwarded, and then enter the logon data of the system user that you created for the incoming mails.
u2022        Handler list
Enter CL_SMTP_EXT_SAPCONNECT at position 1.
SAPconnect Administration (Transaction SCOT)
You have to configure SAPconnect settings for every client that is used for send processes.
u2022        Default Domain
Under Settings  Default Domain, define the domain of the SAP system client. This allows for the following to take place:
u2022         The SMTP plug-in logs on to the mail server using the domain as ID.
u2022         The message ID of the outbound e-mails is assembled with this domain.
u2022         If an SAP user who does not have an Internet mail address sends an e-mail, a sender address consisting of the SAP user name and this domain is generated.
u2022        Nodes
Each client has an SMTP node. This node is created by the SAP system and cannot be deleted. The following steps need to be carried out to configure the node so that sending Internet mail is possible:
i.         Make sure you are in the Node view.
ii.       Double-click the node name.
iii.      Choose Node in use.
iv.      In the Mail Host and Mail Port fields, specify the mail server to which the outbound mails are to be sent.
v.        Next to Internet, choose Settings.
vi.      Enter the address area of the recipient addresses that are to be reached using this node. In general, * is used if all e-mails are to be sent using SMTP.
vii.     Enter the output format for SAP documents. We recommend that you use the following settings:
SAPscript/Smart Forms     PDF
ABAP list     HTM
Business Object / Link     HTM
RAW Text     TXT
viii.   Confirm your selection.
Regards,
Sumeet M Naidu

Activity Long Text from Service Notification

Hi,
We are designing a report to fetch some fields from the service notification. I am not able to get 2 fileds which are 'Notification Long Text' and 'Activity Long Text'. Can anyone help us to find out how we can bring these fields into the report?
(I can get activity text from table QMMA, but from where can I get activity long text?)
Please let us know the table names or any fucntional module to fetch these field values?
Regards,
SAM

Hi,
Thank you very much for your input.
I need to get the notification Activity Long Text .So which are the following parameters I need to pass to the FM READ_TEXT?
Text Name : ?
Language : EN
Text ID : ?
Text Object : ?
Please let me knowfrom where and what values I need to pass to the fileds Text name, Text ID and Text object?
Regards,
SAM

Get the Sales Order number from Service Notification

Hi Experts,
Please let me know if there are any BAPI's or standard Function modules to get the Sales order for a given Service Notification number.
Thanks a lot

Hi Ashish,
Hope the listed BAPI's let you solve the issue:
BAPI_SERVNOT_CLOSE Complete service notification
BAPI_SERVNOT_CREATE Create service notification
BAPI_SERVNOT_DEL_DATA Delete Items, Causes, Activities, Tasks, Partners of the service notif.
BAPI_SERVNOT_GET_DETAIL Get details about a service notification
BAPI_SERVNOT_MODIFY_DATA Modify a service notification or associated subdata
BAPI_SERVNOT_POSTPONE Postpone service notification
BAPI_SERVNOT_PUTINPROGRESS Put in process a service notification
BAPI_SERVNOT_SAVE Save service notification
BAPI_SERVICENOTIFICAT_CREATE Create service notification
BAPI_SERVICENOTIFICAT_GETLIST Select service notifications according to customer or contact person
BAPI_SERVNOT_CHANGEUSRSTAT Change the user status of a service notification
Regards,
Soundarya.

I had received an email from service@support.skype...

Received an email from [email protected] and it says " As part of our security measures, we regularly screen activity in the Skype system.We recently contacted you after noticing an issue on your account This is the Last reminder to log in to Skype as soon as possible. Once you log in, you will be provided with steps to restore your account access. We appreciate your understanding as we work to ensure account safety." Kindly confirm me if this is athentic

Yes. Forward it to [email protected] and then delete it.
(108083)

Error when creating warranty claim from service notification.

Experts,
I am trying to create a warranty claim from a service request and system is going into abap runtime error.
When I checked the function module WTYSC02_CLM_FRM_NOTIFICATION it is giving a syntax error in the source code LWTYSC02U08
The data object "LS_ORDER_HEADER" does not have a component called "UPDATE_NEEDED".
Thanks in adavance for your reply.

I dump analysis it is giving the following error,
The following syntax error occurred in program "SAPLWTYSC02 " in include
"LWTYSC02U08 " in line 147:
"The data object "LS_ORDER_HEADER" does not have a component called "UP"
"DATE_NEEDED"."
Think the problem is in the source code.Is there any note to correct this.
Thanks,
ashraf

I used to be able to delete an email from its notification alert message in Mavericks. How can I do that in Yosemite?

I am otherwise enjoying Yosemite as an update, but being able to delete an email without having to go into the mail program was awesome. Now it, instead of a delete button, it's a close button. So its still there. Any way to get these alerts to delete the email again?
Please tell me there is.
Thanks in advance for your responses.

Try clearing your cookies and cache - [[Error loading web sites#w_try-clearing-firefoxs-cookies-and-cache|Error loading web sites > Clearing cookies and cache]]

Link Between Service Notification and Sales Order

Hi All,
In our business process, we will create sales order from Service Notification and we can see the same in the Document flow. But when i check in the VBFA table, there are no entries. I would like to know how the document flow is updated without updating the VBFA Table or is there any other table gets updated for this flow.
Please guide me.
With Regards
Vinu.N

Hello Vinu
For one Sales Order # figures in Notification header table- VIQMEL-VBELN.
Similarly Notification # figures in Sales Order Header table- VBAK-QMNUM
That is a solid link right there.
I Also guess technical objects like Equipment, Serial number also form link between the Sales and Service Documents.
Also check out the logic in document flow program RIBELF20, may be it will give you the clues to the problem.
Hope this helps.

Is it possible to delete mail from the notification center?

I would like to delete mail directly from the notification center, is this possible and how?

Hello legaleagle10,
Thanks for using Apple Support Communities.
While you are able to reply to messages and emails from the Notification Center, you are not able to delete email via the Notification Center. If you want to delete your email it will have to either be done via Mail, or the Banner notification that pops up when the email arrives.
Mac Basics: Notifications keep you informed - Apple Support
Take care,
Alex H.

Send E-mail from Service Desk

Hi,
I want to send the e-mail of service desk message status to user. The email goes to the person who had created the message and the person who is entered in Reported By field in CRM_DNO_MONITOR.
I had provide the e-mail address in Business Partner and pass that business partner in Reported By field, but e-mail cant generated.
Please help me to solve this problem.
Regards,
Nisit

Hi,
Have you maintained configuration for sending email from Service desk , if not refer this awwsome blog
/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message
Regards,

Got verification email from derive apple. Is this real?

I got a verification email from service apple. Incorrect grammar so thinking it's not real. Is it real.

It says my Apple ID will expire in 48 hrs if I don't do something

HT1695 Recently my iphone is consuming too much data, I have installed a data monitoring app and I found that - although I turned off all notifications and push email - push services is using around a 1mega/hour from cellular data (even if I am using wi-f

Recently my iphone is consuming too much data, I have installed a data monitoring app and I found that - although I turned off all notifications and push email - push services is using around a 1mega/hour from cellular data (even if I am using wi-fi) !!!

cpupower frequency-info
analyzing CPU 0:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 0
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 2.30 GHz
available frequency steps: 2.30 GHz, 2.30 GHz, 1.80 GHz, 1.60 GHz, 1.40 GHz, 1.20 GHz, 1000 MHz, 800 MHz
available cpufreq governors: conservative, powersave, ondemand, performance
current policy: frequency should be within 800 MHz and 2.30 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 2.30 GHz:0,02%, 2.30 GHz:0,05%, 1.80 GHz:0,05%, 1.60 GHz:0,03%, 1.40 GHz:0,01%, 1.20 GHz:0,16%, 1000 MHz:0,38%, 800 MHz:99,29% (1017)
boost state support:
Supported: yes
Active: yes
25500 MHz max turbo 4 active cores
25500 MHz max turbo 3 active cores
25500 MHz max turbo 2 active cores
25500 MHz max turbo 1 active cores
Thax

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

It started last week - I normally use Chrome to play my games in Facebook - but I started getting "Sorry, this feature isn't available
right now"..... When I used IE..... no problem - a friend said to install Foxfire, which I did, but I made the mistake of having my bookmarks and whatever transferred from Google as it is the browser I used most often and it has all my bookmarks, but
now it does the same thing when I try to log into Facebook. - I have no problem with any other website. I deleted both Google and Foxfire and tried to start over - I cleared History and checked all the boxes hoping that this would help - but it did not.
I can't understand why I can get in with IE, but not Google or Foxfire. Do you have any suggestions.......
On Friday, it started working again - and everything was fine. But on Sunday evening I ran the History Clean in Google and when
I went to log back in, I couldn't and got the same "Sorry" message and has stayed this way since.
I ran a Norton scan of the entire computer, a Hitman scan, a CCleaner scan, ... all to no avail. Problem still exists.
I tried to run a restore program prior to the problem, but I am getting error messages like mad.
there has been two Windows Updates in this time frame and I don't know if this has anything to do with it or not - but my Restore program does not work.
NYCsDancer -- if its working via Internet Explorer, we can't help you much. Most of the time it has to do with Cookies, or your Java Version. I'd reach out to Google's forums for assistance with Chrome
https://support.google.com/chrome/?hl=en#topic=3227046
or Firefox support for assistance with Firefox
https://support.mozilla.org/en-US/products/firefox
Or as S.Sengupta said reach out to the Facebook Help center....
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015!

Create multiple sales orders from single service notification?

Is it possible to create multiple sales orders from a single notification (IW51)?
We currently create sales orders directly within transaction IW51 (Create Service Notification). We kick off the sales order creation by pressing the "SALES ORD." button in the notification screen. We're now interested in creating a 2nd Sales Order which would tie directly to the same Service Notification. This is so that we can have the second order assigned to a different account assignment WBS (there are two different parties doing work on the service notification).
I assume you would have to go to VA01 to create the Sales Order, but am not sure how to tie it directly to the service notification from here. I treied to do a create with reference, but there is no ability to create with reference to a service notification.
Do I have to create a second service notification for the 2nd Sales Order for this to work? I want to avoid doing this if at all possible.
I'm running SAP R/3 Enterprise
Thanks for your help!

Hi,
go to vtaa- copy controls for sales document to sales document.
select your combination of order and quotation go to item level. There select value 0(zero) in field positive/negative negative.
No need to change update document flow.
After setting zero in copy control that be told on above. create order with respective to the quotation.
After saving the order.
go to document flow to see the status in between quotation and order.
If you placed setting right, then u certainly observe for quotation status will be open. so you can create no. of sales order with respect to that quotation..
Have a good day..

Email from Service Notification

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