Email not connecting
I have been away travelling for a few days and three days ago, my iPad (iOS 8.2) failed to connect to my two email providers.
Now I am home, and although the device indicates 'connected' (and I can get my emails on my home PC using the same ISP),
I cannot get any emails from
the two providers on my iPad. I guess (?) I must have changed a setting somewhere.
I have tried rebooting the device, without success. Any suggestion
where I should start, please?
iPad shows the wifi logo in top left of screen.
I have a gmail app which fails to download emails.
I also have two email accounts via the Apple 'Mail' app. neither of these will download either - if I attempt to 'send' an email
it stays in the outbox and is not sent.
Chrome will connect to the internet.
Safari will NOT connect to the internet
BBC IPlayer will not connect
FaceTime will not connect
Hey auragal,
Welcome to the discussions board!
I would recommend to uninstall your email accounts from your device, then perform a "Soft reset" which will delete your mailbox settings, then reinstall your mailbox and try to sync again.
To perform the reset just type *#7780# (security code 12345) on your keyboard, this action will not delete anything except your email settings.
Also have a look to this post from haZey as it might help you!
Hope this helps!
BaptisteJu
Similar Messages
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please help me find out the solution to the problem.
My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server? where seems to be the problem?
Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone? ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.No one seems to be hearing what Big Q is saying.
He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies to what is a legitimate question, that is obviously plagueing many, many other Apple users. -
Server for email not connecting
I keep getting an error that the server will not connect. I deleted the account and tried to re establish, but will not finish the process.Help
Thanks for replying. I was told buy my server godaddy to go
to this godaddyhelp.com and put in the search "gdform" I did and
this code for a gd.aspform so I copied it and pasted it in my code
in dreamweaver and tried to use their form with gd.asp in the
action field and that did not work? When I push submit a "Page can
not be found error" (the white 404 page) comes up and it does not
submit it to the email which I have set in my server for my emails
to go through. But they told me to use asp yes. Do ya think you can
help me??? OK Thanks again -
After upgrade to ios 6 email not connecting
Hi
after the upgrade all my e-mails (gmail, exchange, hotmail...) it keeps saying that is connecting and nothing happens, the new email are not being downloaded.
I tried through 3G as well as the wifi , the same problem
I reset the network connection, and it seems it worked for that moment, and then after that it goes back to connecting.
is there anyone out there who has a solution
thank youdelete, then re-input your mail accounts.
-
ICloud email not connecting.
Hi,
I am unable to send/recieve any @mac.com emails through Apple Mail, my iPhone, and through iCloud.com. I have, long ago, transitioned to iCloud since we were first allowed and just ran into this problem.
I have two accounts set up through Apple Mail, my @mac address and an Exchange email for my work. The Exchange account is able to send/receive through Apple Mail, my iPhone and through the Exchange web site. No problems with the Exchange account
My @mac address is unable to connect to the server. The last email I recieved was about 5 hours ago at 5:22 am PDT. I first noticed it on my iPhone when it kept asking me to enter my password. Then when I launched Apple Mail on my desktop I get a dialog box asking me to enter password for the .Mac Account. It also says that the MobileMe IMAP server "p99-imap.mail.me.com" rejected the pasord for my account. When I enter the password, the same dialog box pops up.
However, I am able to sign into iCloud.com and check my calendar, address book, Find My iPhone and iWork. But I cannot connect to Mail through iCloud.com. It tries to load the mail page but returns a dialog saying that it cannot and asks whether or not I want to send a report to Apple.
I have tried changing my password thru the My Apple ID support page and I am still having this problem. I can access all iCloud services except for Apple Mail.
Can anyone help? Thanks for taking the time.
TomI'm having the same. Cannot read mail on Icloud.com, it gives me an error (í'll try to post it here), and on Macbooks, iphones, macpros is giving "wrong login or password". Tried to connect from anoter WiFi network, even from 3G. Nothing. All services shown OK on icloud service page.
The error on icloud.com is:
ORIGIN
server
TYPE
error
BUILDNUMBER
1I44
TIME
Fri Mar 16 2012 22:27:40 GMT-0300 (BRT) (1331947660714)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/534.54.16 (KHTML, like Gecko) Version/5.1.4 Safari/534.54.16
DSID
88978894
PRSID
88978894
RECENTLOGMESSAGES
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: MAIL in main()
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: --> Request 1: POST to https://p99-mailws.icloud.com:443/wm/preference?dsid=88978894, headers: Content-Type=text/plain, body: (omitted)
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1331947651287/1
wmsid: 95
params: {"locale":"pt-br","timeZone":"America/Recife"}
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Object:sc1117:dispatch('load content')
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Object:sc2495:dispatch('noContent')
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: -> entering "6.2.2 No Content"
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/pt-br/1I44/javascript.js'
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Object:sc3395:initStatechart()
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: --> Request 2: GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=last,first&locale=pt _BR&dsid=88978894, headers: Content-Type=text/plain, body: (omitted)
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sat, 17 Mar 2012 01:27:31 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sat, 17 Mar 2012 01:27:32 GMT: DEBUG: <-- Response 2: 200 (488ms, suspended for 607ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sat, 17 Mar 2012 01:27:32 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: <-- Response 1: 200 (3641ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1331947651287/1,httpStatus: 200,round trip time: 3642ms, wmsid: 95
Sat, 17 Mar 2012 01:27:34 GMT: WARN: Empty SENT folder guid
Sat, 17 Mar 2012 01:27:34 GMT: WARN: Invalid TRASH folder guid: Deleted Messages
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: SC.Object:sc1117:dispatch('load content')
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: --> Request 3: POST to https://p99-mailws.icloud.com:443/wm/folder?dsid=88978894, headers: Content-Type=text/plain, body: (omitted)
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1331947654991/2
wmsid: 95
Sat, 17 Mar 2012 01:27:34 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sat, 17 Mar 2012 01:27:35 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Sat, 17 Mar 2012 01:27:35 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/applications/mail/frameworks/cloudkit/error_catcher/pt-br/1I44/stylesheet.css '
Sat, 17 Mar 2012 01:27:35 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/applications/mail/frameworks/cloudkit/error_catcher/pt-br/1I44/javascript-str ings.js'
Sat, 17 Mar 2012 01:27:35 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Sat, 17 Mar 2012 01:27:35 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: <-- Response 3: 200 (3252ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1331947654991/2,httpStatus: 200,round trip time: 3252ms, wmsid: 95,104,no imap connection
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: SC.Object:sc1117:dispatch('propertyChanged')
Sat, 17 Mar 2012 01:27:38 GMT: ERROR: CoreMail handled error 11010 before exiting Mail
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: "2.0 Waiting for Content" handled event 'propertyChanged' with a transition to "2.1 Folder List Item"
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: <- leaving "2.0 Waiting for Content"
Sat, 17 Mar 2012 01:27:38 GMT: DEBUG: -> entering "2.1 Folder List Item" -
Email not connecting on 3G - one account is not showing up in accounts
I just got my iPhone and I set up three email accounts. They were all working fine, then I noticed they weren't getting any new mail and the little connection wheel at the bottom just went around endlessly.
I tried turning one account on and then off in the settings, but that seems to have just made it disappear from the list of available email accounts in mail/accounts.
I have WiFi off because I wasn't in an area with any WiFi.
I admit, coming from a blackberry, it is severe withdrawal to have no email working at all, and no phone support or easy fix (the next Genius bar appt here is in 3 days- AND I have to go to a store to fix problems).
UNLESS- you have a great idea? Please, any help appreciated.Do you see the account in the Mail, Contacts & Calendars preference pane?
-
Why is the email not connecting to server
I have not been able to access my email through the app.
I fixed it once yesterday
same problem today!!!!
FIGURE IT OUT!!!!Hello grciii
If you are having issues with receiving your email, check out the article below to resolve it. You may need to remove the account and then add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
Email not connecting with the server
How do you fix this?
Hey gmoney60,
I would take a look at the troubleshooting steps in the following article, it should help with getting your email back up and running on your iPad:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Welcome to Apple Support Communities!
Have a good one,
Delgadoh -
My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
I am not having this issue on iPhone.
I checked all the settings, the wireless router in my house and at work.
I have completed a hard reset of the device.
I had our IT guy at work look at it.
He said to contact Apple....
Any thoughts?
Thanks!iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
Unable to Delete eMail Messages
http://support.apple.com/kb/TS2475
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email! Mail Client with Attachments and Cloud Services
https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
Cheers, Tom -
Since 29/10/2012 my iphone 4s and more recently my ipad 3 will not connect to the server when trying to access my email account. All I get is an error message saying that 'cannot get mail, connection to the server failed' I hadnt changed any settings it just happened. I have since done a complete re-boot on the ipad but to no avail. Anybody got any suggestions?
No. Everything was working fine and then it wasn't. I hadn't changed any settings or switched either one off. When the phone stopped working properly I ignored it because I always have my ipad with me but that just sopped working properly and now I am stuffed. I have tried most solutions suggested on here even wiping the ipad clean and re-booting. I did this exactly the same way as when I first got it but still no joy. The same with the phone.
-
I cannot synch movies to my iPad. This has worked for me in the past. I keep getting an error message that I am not connected to the internet. Yet, I certainly am. How else could I post this message. I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet. I restarted both my iMac and my Ipad and that didnot help.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems. -
My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....
It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck
-
Can anyone help. I can't scan anything! Say not connected to web, but I am!
Hi Finner6,
Welcome to the HP Support Forums. I see that you are getting a connection error when trying to use the scan to email feature of your Photosmart 7520 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps with screen shots on how to do this. Don’t worry that the screen shots are for a Photosmart 7510, the steps are the same.
If after setting the manual IP address and DNS servers you are still getting the same error message, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
I tried to respond to several of you that have posted about this but the site will not let me respond. I am also having issues with hotmail email since about 5:30pm today. I can not connect to the server and no emails will load on my phone but I have no issues getting them on my computer. My husband is having no issues, he uses AT7T and I
That is a hotmail issue, since you can't connect to their server contact Microsoft to resolve the issue
-
HT4528 Non apple email accounts not connecting to server. How do we fix this issue?
Non apple email accounts not connecting to server. How do we fix this issue?
Hello countingBLUEcars,
We've an article that can help get your Mail moving again.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen
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