Email Notifications goto Junk Mail

Does anyone have a solution for stopping C4T email notifications from going to junk email?
It happens randomly to people that were fine before.
I also don't understand why a successful approval goes to junk but a successful audit goes to inbox on the same report.
Any thoughts would be great.

Hi Britt,
unfortunately there is no general solution for your issue:
If you're relying on the junk filtering of Microsoft Outlook, maybe the information given by Microsoft can help you: Overview of the Junk Email Filter - Outlook . Users can do the necessary changes by themselves, but I guess a configuration can also be provided centrally by your IT department.
If you are using an anti spam tool for your company like Eleven's eXpurgate, then you have to contact that tool's provider to adjust the criteria for categorizing e-mails as spam.
Best Regards,
Andreas

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