Email Order confirmation- ISA

Hi,
We have configured the Action and right now getting the email in text form (Order confirmation message).
Issue is, except order number, I am not getting any other relevant information in the email, like Delivery address, Material , Quantity, price, taxes etc.
Any thoughts??
thanks

Hi Sneha,
Thanks to start with.
Can you help me further as to where and what settings needs to be changed?
I do not have technical assistance here with me.
Yash

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SD EMAIL Order Confirmation with SAPScripts Forms

Dear Everybody,
I have three questions regarding Sending Order Confirmation Per Email:
1) How can you set a different sender (as the one processing the order)?
So far I tried to input a direct email address in the 'CONVERT_COMM_TYPE_DATA' from the program (I copied and worked on my own version of it) "RVADOPFO", (and similars...) but did not work.
2) How can you specify/define some body text?
I have found formus that say it is quite difficult...
3) How can you change the size of the title field "NAST-TDCOVTITLE" ?
I also found some information that this field has a fix size? Can this be changed?
Thank you very much in advance!
Best regards,
Katia Rivas.

Dear Everybody,
I have three questions regarding Sending Order Confirmation Per Email:
1) How can you set a different sender (as the one processing the order)?
So far I tried to input a direct email address in the 'CONVERT_COMM_TYPE_DATA' from the program (I copied and worked on my own version of it) "RVADOPFO", (and similars...) but did not work.
2) How can you specify/define some body text?
I have found formus that say it is quite difficult...
3) How can you change the size of the title field "NAST-TDCOVTITLE" ?
I also found some information that this field has a fix size? Can this be changed?
Thank you very much in advance!
Best regards,
Katia Rivas.

Email Sales Order Confirmation to "Created By" -

Hi Experts
I have a requirement where we need to email the Order confirmation output to the person who has created the sales order.
So lets say i am creating a sales order and my user id is 9999. (SY-UNAME).
Now as we have implemented HR module and our PERNR and user name are same.
So in other words my PERNR will also be 9999 and email is maintained in HR record and well as user record.
How can i achieve this functionality and Email order confirmation printout to "Created By".
We dont want to send order confirmation to SP or SH but just created by.
Thanks in advance.

HI Shiva,
I did exactly as you said but it send the email to the email ID maintained in Ship-to-party customer.
I think "Recipient" field is just used for cover page (Incase you are printing cover page), i dont think SAP uses it for sending the form output.
I think SAP sends output based on the partner function, so if i specify SH, SAP will send it to SH.
I tried using "Created By" partner type too and all email setting are maintained for the creator and printer is properly setup but it doesn't allow me to use this partner function.
I tried using both "$1" and "§§" but both of them doesn't work.
I have also tried using Employee responsible partner type "ER" but even that doesn't work.
Will appreciate if you can provide a solution for this.
Thanks in advance.

Order confirmation and email confirmation not have same information?!?

I just place an order online, I don't know why the order confirmation email does not have the same information as the original order confirmation.
After I hit the button to place the order, the order confirmation page clearly showed:
- the installation appt on July 23, 2015 8:00 AM - 9:00 AM in green color
- the order summary include "$350 Visa prepaid card" in green color
- the estimate bill is 154.92
But in the email confirmation, it provided total different thing:
- no where on the email order confirmation said about $350 Visa prepaid card.
- the installation appt somehow change to July 28, 2015 8:00AM - 5:00 PM (<- move to 5 days later with an 8 hours window to expect people to take whole day off from work to get installation?)
- the estimate bill become 241.22 (<- move up 86.3)
Does the email confirmation have the wrong information or Is it normal that Verizon automatically make change to the order after it submitted? Bill increase, date install change and no more prepaid card?

Note the bill estimate on the email may have certain extra charges, hopefully all correct. You will need to check when you get actual bill. Things like install fee (if not waived) and partial month charges. I don't remember if other taxes and fees are also included on one but not the other. YOU ARE NOT TALKING TO VERIZON ON THESE FORUMES. The forums are mostly peer to peer.

Sales order confirmation to the customer through email

Hi
I have configured output type z101 for sales document.Here I selected transmission medium 5 for 'External Send' . After that I completed output determination procedure as same steps and testing purpose I opened VA02 and goto Extras> ouput>Header>Edit>
here I entered ouput type ,medium 5(External Send),partner,language.
My issue is
Whenever I created(saved) the sales order then immediately order confirmation goes to the customer emailid. customer email maintained in customer master(xd01).
Please inform the what are the required settings using SCOT Transaction. This is the urgent need.
Regards,
Ravi

Please have a look at the note 455140.
Also look at the following weblog.
/people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface
Message was edited by: Vinod C

Order confirmations will be sent to customer by email and also through pdf

Hi Experts,
Can you explain what are the config to do firstly the order confirmation should be converted to pdf format and this will be sent to customer by email.
Thanks in advance
Edited by: kumaar palani on May 2, 2008 3:15 AM

To convert to PDF , Program name : RSTXPDF4.
External send : Transaction Codes: SCOT 0r SOST and Basis help to check the SAP server is configured to send mails. Make sure to mainatin the setting as 4 - send immediately
Regards
Sai

Output Through FAX and Email for Order Confirmation

We are yet to have this in our system and in requirements gather phase for my FS. I request you to help me in finishing this .
so far i considered the following
The following information is required :
1. To all SD documents ? ( For eg : Order Confirmation,Delivery Note ,
Legal invoice )
2.Need to have a fax number/Email maintained for a customer
3. Frequency of the ouput?
4. Is duplication of output through email/Fax is required ?
5. If sent by mail, in simple mail/ an attachment in pdf required and
what shall the subject line contain?
Please guide if i am Missed any requirement gathering . pls write me or send some kindaa FS

Hi Yuvraj
Kindly check the links for the output configuration and other inputs also
[https://wiki.sdn.sap.com/wiki/display/ERPLO/OutputDeterminationOverview]
[https://wiki.sdn.sap.com/wiki/display/ABAP/SendSpoollistofbackgroundjobtoSAPinbox]
[https://wiki.sdn.sap.com/wiki/display/ABAP/PDFDownlaodByCreatingSpool+Request]
Regards
Srinath

Send Order confirmation form as PDF in email on Order Save on webchannel

Hello,
I am developing a smartform for Purchase Order in CRM. When end user will save order on Internal sales webchhanel , order confirmation mail shoud be triggered to customer with smartform in PDF format.
I want to know how can I pass values from Order saved on webchannel to my smartform and send as PDF in mail attachment?
Thanks & Regards,
Madhura Nadgauda

Hello Madhura ,
Are you planning on sending the email on order create? Maybe you can use the order create FM ?
regards
Mark

Order Confirmation: Email as a PDF Document

Hi Experts,
I have a requirement that whenever the Sales Order gets created for specific Sales Org (for example S.Org 1022 only and not for 1023, 1024) and spcific Division (only 02 out of 02, 03, 04), it should trigger a mail with pre-draffted mail contents and a copy of Order Confirmation as an attachment in PDF format.
This mail should be sent to the mail id maintained in the definition of Sales Office.
Can this be mapped with Output determination? (I wanted to confirm it before doing because I have worked with Output determination but I have never used simple mail or EDI or External Send as a Transmission Medium)
I came up with 2 possibilities
1. Output Determination
2. Workflow (I dont know workflow at all)
Can somebody suggest me what is the proper way to map this requirement?
Quick reply will be appriciated.
Thanks in advance.
Best Regards,
HP

T Code NACE
Create new Output type and assign access sequence based on your required fields. Assign the output program and smart forms to the output type and the partner function (may be SP) and default medium.
Output program should be able to read the sales office of the sales order sold to and then get the Email from it, else you can add a new partner function as contact person to the sold to and have the sales office Email ID in the contact person. The putput program can pick the contact persons email much easily than the sales office Email . Work with your ABAP person to get the putput program created as per your requirements.
Create the condition record for your output type. So once the output program is ready, you can process order for the relevant sales order and the output should get triggered in the order . based on the medium you assigned in the output condition type and / or output condition record it will be processed.
Hope this helps
Regards
Sai

Send Order Confirmation as PDF to email address

Hi
any idea how to setup the output type to send the printout of the order confirmation in PDF format as an email.
But i do not want to send it to the customer but to a specified email in another dept.
Thank you.
Dyl

Hi Dyl,
Yes we can get the Order confirmation through PDF
Procedure
After taking the normal Output automatically system will generate Spool Number that u will find in VA02 go inside in extra ---> output ---> processing Log there u will find Spool number..
then goto SE38 ---> give the programme name RFTXPDFT4 and presss F8 ( execute ) ---> there give that spool number and mention the path where u want to save..Automatically PDF will available in that location..
The same procedure for invoice also...
Reward, If it is helpfull..
Regards
Durga Prasad

Order confirmation issue output through output device sent email

Hi:
We set a output device type is eMail. When I print out order confirmation that I can to select output device 'email' and will display a field of email address to input email address.
That is work in PRD, but in the DEV alway can't display the field of email address. Can anyone to tell me why?
Best Regards,
Nicole

Dear Chen,
This issue may related to output program so please take help of ABAPer to fix the issue.
I hope this will help you,
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Murali.

No order confirmation email / no items in order staus,

I placed an order this morning have not received confirmation email yet. I cannot see any items in the order status, either. Could you check if the order has processed? Thank you.

Hi there hyongju,
Welcome to the forum and thank you for shopping with us! When placing any order, receiving an order confirmation is crucial in your reassurance that your order has been received and is being processed. I'm truly sorry you may not have yet received an order confirmation for a recent order, and if this has caused you any concern.
Due to some maintenance on BestBuy.com last night, some order confirmation emails were delayed. We do fully expect these confirmation emails to push through our systems this afternoon. With that said, I was unable to locate your order in our systems, so I would like to look further into this. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
Sincerely,

Sales Order Confirmation through Email

Dear Friends,
Can i ask you to give me a quick idea on what need to be done to establish the functionality to send the order confirmation through emails.
Thanks in advance.
Ravi

Once you made sure that the output type definition is all set with all relevant data and ABAP work, go to the condition record of the same output. Maintain the mediums as 5 -- Extrenal Send and Date / Time as 4- send immediately when saving the order. Then go to the details of the record and maintain the relevant communication strategy. Save the record. This should trigger the mail automatically when you save the order.
If you also want to print with the same output type, then you need to go back to order VA02 , repeat output and change the medium to 1.
If you want to automatically print and also mail on single save / then you need to tweak the output program to trigger print and mail both at the same instance. This is possible by the output program. Then you need to keep the medium as 1.
Hope this helps.
Sai

Email for Order Confirmation

Hey everyone,
I am sending an Order Confirmation out to the Customer and I am blind copying myself on the email. The email that I receive is different than the email that the customer receives. How can that be possible? Please let me know. Also, can we embed regular C# script in the email templates? I am going to give it a try, but figured I would ask first.
Thanks,
Kristen

I have not found a way to add any dynamic information to the templates outside of the variables. You could try %%ColumnName%% to pull additional columns form the table, but to do more , you would need to use the API, I have heard it is pretty straightforward to get an email generated.
As to different emails being generated, is your Invoice template associated with a specific theme?

Order Confirmation Emails -

Hi All.
I have an orderconfirmation page that sends out an email to
both the
customer and myself.
The page uses an include that sets the details for CDONTS and
also the body
of the email (see code below)
All works fine, but now i want to send two versions of the
confirmation
email, one to the customer and one to myself. The reason for
the need for
two versions is that my version will have, in addition, a
simple table with
boder to allow me to add notes for processing reasons.
When i put two includes on the order confirmation page (one
for each email)
only one is executed!! - and it's always the second include.
I have to admit that im not too familiar with using
functions, so i'm not
even sure if this is possible.
Please see code below:
OrderConfirmation.asp


<%
SendEmail CustomersRS("CustomerEmail")
%>
Functions_email_ourcopy.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
objMail.To = c
objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Website"
objMail.Body = Mailbody
objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email_ourcopy.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
' return the response
Mailbody = objXML.responsetext
' clean up
Set objXML = Nothing
End Function
%>
Functions_email.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
objMail.To = c
objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Test4Less Website Customer
Copy"
objMail.Body = Mailbody
objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
' return the response
Mailbody = objXML.responsetext
' clean up
Set objXML = Nothing
End Function
%>

Hey - Thanks Dooza
I will be working on this tomorrow and report back - much
appreciated
Regards
Andy
"Dooza" <[email protected]> wrote in message
news:gkpufc$d2e$[email protected]..
> Andy wrote:
>> Hi All.
>> I have an orderconfirmation page that sends out an
email to both the
>> customer and myself.
>> The page uses an include that sets the details for
CDONTS and also the
>> body of the email (see code below)
>> All works fine, but now i want to send two versions
of the confirmation
>> email, one to the customer and one to myself. The
reason for the need for
>> two versions is that my version will have, in
addition, a simple table
>> with boder to allow me to add notes for processing
reasons.
>>
>> When i put two includes on the order confirmation
page (one for each
>> email) only one is executed!! - and it's always the
second include.
>> I have to admit that im not too familiar with using
functions, so i'm not
>> even sure if this is possible.
>
> You are including the same function twice, then only
sending one, the
> second time you include the function it overwrites the
first, so when you
> call it, it only sends to the second one.
>
> The solution? Rename the function in the second one,
then call it after
> you call the first one.
>
> 
> 
> <%
> SendEmail CustomersRS("CustomerEmail")
> SendEmail2 CustomersRS("CustomerEmail")
> %>
>
> You might end up with the same content in both, as you
have another
> function called Mailbody that is defined twice, so you
may need to rename
> that, and where it is called as well.
>
> Dooza

Email Order confirmation- ISA

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