Enhance ERP Sales Order search

Hello experts,
I would like to know if it is possible to enhance the ERP Sales order search by adding new search criteria.
Actually, this search criteria is a Z field in the ERP sales order ( In my case, a field displayed in the Additional data B tab at the item level of the ERP sales order)
Have any of you implement such enhancement? Could you please give me any guidance?
Thank you very much for your help.
Best regards.

Hi Shaik,
of course it is EHP4.
Any other hints?
Best regards,
Sascha

Similar Messages

Enhance ERP Sales Order

Hi Experts,
I'm searching for detailed technical information how to enhance the ERP Sales Order.
Let me describe the scenario:
in ECC the Sales Order is already enhanced in the way that there are some custom fields on Item level under Additional Data B
Now I want to make this fields also available in CRM.
I have already executed the steps descriped in the .pdf attached to OSS 1224179 and enhanced the CRM view ERP_I/ItemDetails with corresponding custom fields.
But two things are not working:
the CRM fields are read-only and they don't display the data from ECC while displaying an already existing Sales Order.
I think I have missed something. Any ideas?
Best regards and thanks in advance,
Sascha

Hi Shaik,
of course it is EHP4.
Any other hints?
Best regards,
Sascha

ERP Sales Order : Performance issues with Product Proposal

Hi
we are working on CRM 2007 solution and are facing serious performance issues with the ERP Sales Order functionality provided in the ICWC of this version.
In our development we are adding items in the ERP cart as soon as the user clicks on the 'New Sales Order' button of the sales order sreen. We get the items by very simple and optimized call to the ERP system and then add these entities in the Item Cart (Item collection ...in simple sense).
For adding 10 items the application takes 10 seconds and this is too much for adding just 10 items.
Can you please provide any Notes/alternative solution to resolve this issue.
Regards
Ajitabh

Hi Ajithabh,
Please apply the following SAP notes:
1061423 - Interaction Center ERP Order Performance improvement
1262277 - Performance: CRM value help causes dumps in ERP
1292817 - Performance: Reduce RFC calls during creation of ERP order.
1319885 - ERP sales order search with external reference
1326527 - Reducing number of RFC calls in IC ERP Sales Order
I hope it helps!
Regards,
Gabriel Santana

Any pointers on how ERP Sales order are searched in Agent Inbox

Hi,
I have a requirement where i need to trigger an activity/workflow in CRM for orders that are created through ERP Salesorder functionality. In the workflow list, we need to give the order description and provide an hyperlink to the order number. on selection of order number, it should display the ERP sales order. To achive this in workflow, i am trying to understand the as-is standard functionality which is available in Agent Inbox search on ERP sales order.This search is getting the ERP orders and on selecting the order it is opening the ERO sales order page. I tried debugging the method GET_MAINCATAEGORY available in the component iccmp_inbox and in the view Inboxsearch.But couldnt really able to crack the logic how it is retrieving the ERP sales order from inbox search. Any pointers on how this is achieved will be of great help.
Thanks,
Udaya

Hi Udaya,
Calling a Customer Specific R/3 Transaciton was quite easy in CRM 4.0 / 5.0 in the PC-UI Framework using Object Links. You can do that all by customizing and creating a custom method for a BOR Object in Transaction SWO1.
I think I've used CRM_ORDER_MAINTAIN to update the Document Flow. The subsequent activities where created by BAPI_ACTIVITYCRM_CREATEMULTI. I've wrapped all that standard functions in a RFC enabled function module.
It would be possible to provide also a link in the E-Mail to the Manager but the client is using a Citrix environment to provide access to the Portal. But Outlook runs locally. So we decided to use the standard Portal iView to display the Alerts. When you fill the Alert Container with the elements OBJKEY_GUID, OBJKEY_BOR_OBJECT_TYPE, OBJKEY_CRM_OBJECT_TYPE, OBJKEY_METHOD and OBJKEY_LOGICAL_SYSTEM using the Function Module SWC_ELEMENT_SET that provides a direct link to the specific document too.
Best regards
Gregor

Sales order search enhancement

Hi,
I am new to web ui.
My requirement is
to add a custom field to the sales order search criteria.
Please provide any documents which helps me in solving the requirement .
Thanks,
Srinivas.
Moderator message:
Please review rules of engagement in asking for documents. Please also do a search in this forum as there are several posts on this question
https://wiki.sdn.sap.com/wiki/x/FgQ
Edited by: Stephen Johannes on Feb 26, 2009 8:46 AM

Hi Srinivasa,
This is the code snippet.
*     Get the First entity
      lr_entity ?= me->typed_context->searchresult->collection_wrapper->get_first( ).
*     Loop on the collection
      WHILE lr_entity IS BOUND.
*       Get the Sales Order attributes
        lr_entity->get_properties( IMPORTING es_attributes = ls_sales_order ).
        IF ls_sales_order <> XXXXX.
          me->typed_context->searchresult->collection_wrapper->remove( lr_entity ).
        ENDIF.
*      Get the next entity
        lr_entity ?= me->typed_context->searchresult->collection_wrapper->get_next( ).
      ENDWHILE.
Regards,
Masood Imrani S.

Do we need IPC in CRM B2B Webshop for creation of ERP Sales order

Hi Experts,
can you pls guide in following scenario in CRM 7.0
We are using CRM B2B WEBSHOP, We are creating ERP SALES ORDER .
We have requirement to display price break up like base price, different discounts, taxes, freights while creation of Sales order on the webshop.
I would like to understand,
1) whether we need IPC to show price breakup in SALES ORDER in CRM WEBSHOP.
2) if yes, do we need enhancement at IPC to display complex discount types on webshop ?
3) do we need to download entire pricing ( customizing +condition records ) from backend ECC to CRM.
If anybody has worked on similer scenario ,requesting to help.
Any points , documents ,step by step guide will be highly appreciated.
thanks in advance,
regards,
PD

Hi,
ipc is inbuilt in Kernel to CRM 7.0
BR,
Darshan

Help needed on the logic used to display ERP Sales order in CRM WEB UI

Hi,
I have a requirement where i need to trigger an activity/workflow in CRM for orders that are created through ERP Salesorder functionality. In the workflow list, we need to give the order description and provide an hyperlink to the order number. on selection of order number, it should display the ERP sales order. To achive this in workflow, i am trying to understand the as-is standard functionality which is available in Agent Inbox search on ERP sales order.This search is getting the ERP orders and on selecting the order it is opening the ERO sales order page. I tried debugging the method GET_MAINCATAEGORY available in the component iccmp_inbox and in the view Inboxsearch.But couldnt really able to crack the logic how it is retrieving the ERP sales order from inbox search. Any pointers on how this is achieved will be of great help.
Thanks,
Udaya

Hi Denis,
very good idea. I thougt myself about that workaround, but it is not really that for what I searched.
I mean the "SAP Query" is a really good standard tool, that are used by many customers. That is why think there must be a standard way to display the SAP Query in the Web UI without using Transaction Launcher.
But it seems that there is no way, except of the transaction launcher or by using an additional analyse system like SAP BI.
By the way do you know a Web UI compoment which enable the user to start reports like SE38?
Regards
Fabian

Profiles for ERP Sales Order

Dear experts,
I'm trying to configure our CRM 2007 system (upgraded from CRM 4.0) in order to call ERP Sales Order functions from the the new CRM WebClient UI. The ERP background system is ECC 5.0.
Issue Description:
In standard, we should have 2 default profiles for ERP Sales Orders: DEFAULT and SALESPRO but I can't see them. I think those entries will allow us to call some ERP Sales Order functions from CRM. When I try to recreate them manually, a short dump occurs.
Steps for reconstruction:
1. CRM > Interaction Center WebClient > Business Transaction > ERP Sales Order > Define Profiles for ERP Sales Order
2. Select SALESPRO and double-click on Assign Document Types to ERP profiles in the left menu
3. Select New Entries and select SALESPRO for the ERP Sales Order Profile
4. Select a Document Type using the F4 search. Short dump occurs and can be analysed in the ECC system (SLS_LORD_GET_VALUES_AUART)
Do you have any idea why this short dump occurs?
Thanks in advance
Stephanie

Hi,
see ERP Sales Transaction in CRM 2007 for details.
They say that you can connect only a ECC6.0 to CRM, not any older versions.
Unfortunately I cannot check this statement.
Regards,
Claudia

ERP Sales Orders - authorization

Hello,
I've added the logical link for searching ERP Sales Orders in the CRM Webclient UI.
I want to limit the user to only view the ERP Sales Orders, thus not allowing creation of new orders or changing existing orders.
Which authorization object can be used to control this?
Kind regards,
Johan Wigert

Hi Johan,
If you have added a logical link which will allow users to logon to ERP to access sales orders, that means as per my idea the sales order authorization for creating or editing or deleting should be done in ERP itself.
As far as my knowledge , you can only restrict the transactions which are created in CRM by using the authoirzation object CRM_ORD_PR.
Best Regards,
Shiven

Show ERP Sales order adn ERP Quotes in Interaction History

Hi ,
I have a requirement to be able to search for the ERP sales orders and ERP quotes created via CRM 70 IC.
When I create ERP Sales order and ERP quote they do tie up to the Interaction record, but when I try search for the same using the Sales order and Quotes search category in the Interaction history, I donu2019t see any results.
Has anyone done this before in any assignments before? If yes can please throw some light on how you handled it.
Is development required compulsory for this requirement to be fulfilled?
Thanks,
Ravi

There are some limitations using ERP sales orders (there is a decent OSS note that i don't recall the number)
Do your ECC orders replicate back to CRM????
IN IMG t-code CRMC_IC_AUI_MAINCAT for the inbox search yuo can set the search to be ERPORDER (means inbox will search in ECC for the document type) where ONEORDER is searching CRM for the document.

Material Description is not getting updated in IC-WebClient ERP Sales Order

Hi Experts,
The issue is with ERP Sales Order in IC web client.
Scenerio:1
While creating the Sales order, If we enter a product in Line Item 10 , which is mapped (Product Type) in both the systems(CRM&ERP) . It will take the description for that product correctly. If we enter another product in Line Item 20 , which is not mapped (Product Type) in CRM system (only available in R/3) the description of the previous line Item product (Item 10) inherited to Item 20 instead of taking the description of Item 20.
Scenerio:2
If we enter a product in Line Item 10(as a first Item) , which is not mapped (Product Type) in CRM system (only available in R/3) It will take the correct description for that product . And there is no problem for Second line Item, even though the Second line Item is not mapped (Product Type) in CRM system (only available in R/3)
Technically speaking :The Product which is mapped in both the systems is entered as first line item , this product description is copied for all the line items below (i.e 20,30,40) which are not mapped in both the systems. As and when we entered a mapped product in line Item 50 , It is taking the correct description of Item 50
Kindly advise.
Thanks in Advance,
Raja
Edited by: Raja Parasa on Feb 26, 2010 5:23 AM
Edited by: Raja Parasa on Feb 26, 2010 5:24 AM

Hi Raja,
This looks like a bug.
sorry for not answering ur question.
However, since you are using ERP sales order, i request you to look at my issue in the below thread and answer if you had similar issue.
let me know if i can speak to you in person.
GATP (APO) Check results in ERP Sales order.
thanks
shree

How to create an ERP Sales Order in CRM by referring to CRM Quotation

Hello Experts:
My requirement is as follows:
I have done the replication of customers and materials between ECC and CRM.
I need to create a quotation in CRM and create a follow-up transaction as ERP Sales Order within CRM.
My question is: how do i link the CRM quotation and ERP Sales Order within CRM?
In other words, Once I save the CRM quotation, I need to be able to create an ERP Sales Order within CRM through a follow-up transaction...
Hope I made myself and the question very clear?
Kindly help.
Many thanks and regards,
VSK.
Edited by: venkatskumar on Feb 11, 2011 6:57 PM

Dear,
we faced same situation in ALmansour motors comp. , but we tried to create CRM/Qoutation and replicate it to ERP
and after that we created ERP Sales order () with refrence to our ERP/Qout., the sales order will be replicated automaically to CRM again with same no. () and linked with ERP qoutation which have the same CRM qoutation no(*).
(*) i think after qoutation replication you can use transc. launcher to create ERP sales order through CRM screen.
(**) you have to handle the no ranges for Q. and sales order on both servers to be matched
Note :
to replicate CRM qoutation, be care this configration point,
CRM qout. item category>> ... >> customizing at item level (Qout. Data .. Releveance for Qout.) = 3 initially a sales/service trans.
I hope to it would be useful
سبحان الذي علمنا هذا

Error while creating and opening a ERP sales order in SAP CRM

Hi,
I am getting an error while creating or opening a ERP sales order from SAP CRM.
"Creation of the ERP Transaction failed" this is the error i'm getting while creating. when i try to open an existing sales order I'm getting a dump.
Attached the dump screen shot. From the dump analyasis it seems the transactions are not loaded through LORD framework.
The RFC connection seems to fine as i have tested accessing an ECC RFC FM through a sample program and its successful..
please help..
Thanks
Krishna

Hello Krishna,
Did you get a solution to this? I have the same dump message.
As a matter of fact, we already use ERP Sales Order and it works fine. But I have recently configured a new sales order document type, and the dump occurs only for this new Z order type.
Thanks a lot,
Luis.

The IC WebClient profile does not have a component 'ERP Sales Order'

Hi CRM Experts,
While creating the ERP Sales Order in web-IC
we have bumped into following error:
"The IC WebClient profile does not have a component 'ERP Sales Order'".
And also we are not able to see sales area data and Plant data in the drop down lists.
we have done the following settings:
1) ERP Sales Order Profile:we have defined ERP Sales Order profile,maintained RFC destinatin and assigned document type to ERP Profile.
2) Business Transaction Launcher: We have defined the Business Transaction Profile and assigned dependent business transaction.
3) We have assigned the Business Transaction Profile to the Navigation Bar Profile.
Please suggest me regarding above error also let us know did we miss any configuration?
Waiting for your valuable inputs.
Regards,
Sree.

Hi Sree,
There is a setting needed for the IC webclient
ERP_SALES_ORDER
you need to define ERP sales order profile and assign it to your ic webclient profile.
And the ERP sales order scenario can only be used with a ERP 6.0 backend system, at least.
Hongyan

Creation of an ERP Sales Order or ERP Quotation from CRM Opportunity

Hello Experts,
The scenario is as follows:
I have done the cross-system copy control of transaction types and item categories to enable ERP Quotation and ERP Sales Order creation from CRM Opportunity. However, after saving the CRM Opportunity, when I click on the follow-up transaction and select ERP Quotation or ERP Sales Order from the list, the screen doesnt change and instead I got the following error:
"Diagnosis
An exception occurred during request processing. This was handled centrally. It changed the program flow and the result of the request probably contains errors.
Procedure
Contact your system administrator.
Procedure for System Administration
Activate checkpoint group BSP_WD_EXCEPTION_DISPLAY. To do this, use transaction SAAB. If the error recurs, further details are displayed.
Exception Details
CX_BSP_WD_INCORRECT_IMPLEMENT - Define component usage 'CUERPFollowUp'
Method: CL_BSP_WD_REPOSITORY=>GET_CMP_USAGE_DEF
Source Text Row: 20"
Experts, kindly help me understand what the error is about and pointers to resolve it.
Points would be awarded.
Thanks,
VSK.
Edited by: venkatskumar on Feb 21, 2011 8:37 PM

Hello Robert,
Thanks for the quick reply.
I have followed your instructions and I wanted to confirm one more thing with you.
When I enter the component usage it gave a pop-up which said:
"Enter either a reference or an interface view"
Any information on what should be entered in the reference or the interface view? What should be the used component name and interface view name in this scenario?
Kindly confirm.
Points awarded
VSK.
Edited by: venkatskumar on Feb 22, 2011 12:37 PM

Enhance ERP Sales Order search

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