Enterprise Activation Z10 - Enterprise Server 10

I tried to setup my email account using a BB10 ENterprise Server but this message pops up "The server couldn't be connected. Check that you are connected to a network and that the server address is correct, and try again." What do I do?

contact your BESAdmin
not much we can do here for you
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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Enterprise Activated Z10 - Missing "forward as level 1" option

We have a number of on-call staff who have relied on the 'forward as level 1' email option in order to alert them for critical event notifications.
Surely other companies have run into the same issue, has anyone found a conveniant replacement?
Any ideas, or news on this feature being offered in an upcoming release.
BES 5.0.4
BES 10.2
Exchange 2010
SQL2008R2
Solved!
Go to Solution.

Hey dq72,
Welcome to the BlackBerry Support Community Forums.
Level 1 notifications are not currently available on BlackBerry 10. There is no estimated time when this feature will be back.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Project Server 2010 - Active Directory Enterprise Resource Pool Synchronization limitations

Greetings again.
I have a quick question about the limitations of Active Directory Enterprise Resource Pool Synchronization. Specifically, what has your experience
been with extremely large numbers of users (10k plus). Is anyone aware of a
practical limit of users in your AD group you would recommend when using the
Schedule Synchronization feature on a nightly or weekly basis?
There is a caveat to this question however. The client has decided (perhaps for some misinformed reasons) to allow access for every user, to every
project site, within their PWA environment. They’ve selected the View Project Site option within the
Categories for the Team Members PWA Group for which 90% of their intended users reside. So when we ran a couple test syncs in DEV with a smaller AD group of about 8,000 users, the sync understandably
lasted upwards of 18 hours. Obviously unacceptable for a PROD environment on a nightly basis and not necessarily ideal for a weekly sync either.
Experience in addition to documents like these, “Best
practices for managing a large number of resources in Project Server 2010” tell me that we are way over the practical limit of a scheduled resource pool synchronization...IF
the client really desires that all users access all their sites. But before I submit my recommendations, I wanted to check with the community just in case others may have found a way to synchronize large numbers of users (10k plus) on a nightly or weekly
basis, within a reasonable time frame AND allowed all users to access all sites within PWA.
What do you think?
As always, thanks for your help.
Chris Addis - MCTS

Hello Hrishi.
My delayed response has been due to a large amount of testing we have been performing on this particular topic. Here is an update, please feel free to provide feedback.
We went back to testing and spent more time reviewing the documents:
Best practices for managing a large number of resources in Project Server 2010 and
SharePoint Server 2010 capacity management: Software boundaries and limits. Our team interpreted those documents as saying, 1,000 security
scopes per site is a recommended limit. It does not say it’s a hard limit, just a recommended limit. “When the recommended unique security scope boundaries are exceeded, performance issue can occur.”
So we decided to perform some tests (31 in total) to try and get a gage of what we are seeing.
We needed to establish a baseline first. So we performed a series of 23 Active Directory Resource Pool Synchronizations with various settings in a clean, Out of the Box, environment in order to see some consistent numbers. Here is it’s summary:
Our AD group of 8,000 users took about 32 minutes, on average, every time to sync. The difference between the first sync and last sync differed only by 1-3 minutes.
Adding 40 project sites increased the average sync time from 32 to 120 minutes.
Adding 100 users to each of those 40 project sites, did not increase the sync times.
One setting (identified at this time) reduced the synchronization time. It was the
Project Site Permissions check box found within the Project Web App > Server Settings > Project Site Provisioning Settings area. By deselecting this check box we reduced or synchronization time back to the 32 minute
average.
The View Project Site check box within the Project Web App > Server Settings > Manage Groups > Team Members group had no apparent effect on the sync times besides what we had gleaned from the Microsoft documentation.
Naturally, this left us with a problem. As I’m sure you know, by deselecting the check box (Project Site Permissions), our project sites are now (figuratively speaking) orphans with no connection to the parent site. This generates
a new set of issues. For example:
Newly created project sites cannot be accessed by the owner and team members. They will require someone like the farm admin to come in behind them and add the intended users to the project site along with their required permissions.
All current and futures sites will no longer have users added via the standard method of building a team and publishing the project, but will have to be added manually.
You can use the Synchronize option found within Project Web App > Server Settings > Project Sites page, but that kinda defeats the purpose. It would require constant updating on a per site basis to keep up with
PM changes. Not very sensible, but it does work.
With this baseline information, we moved our tests into our DEV environment which somewhat mimics our PROD environment. This environment has 352 project sites and we performed 8 tests. This is where we had some large sync time numbers.
Here is the DEV test summary:
With the Project Site Permissions check box cleared, our AD group of 8,000 users took on average 30 minutes to sync. This was in line with our baseline times. With the exception of one test sync that took 99 minutes to complete.
That anomaly is acquiescent with what I’ve seen over the years. Sometimes syncs do some unusual things.
With the Project Site Permissions check box selected, our AD group of 8,000 users took on average 690 minutes (11.5 hours) to sync. Unacceptable of course.
So here’s what we’ve learned when dealing with extremely large numbers of active directory users in your Resource Pool sync:
We did not see a decrease in subsequent sync times after the initial Active Directory Resource Pool Synchronization as some might expect.
Our attempt to decrease sync time via the option of removing the View Project Sites was not successful. (Unless we interpreted Microsoft's document incorrectly.)
However, our interpretation of the recommended software boundaries and limits of SharePoint Server 2010 as it pertains to security scopes per site at 1,000, appears to be correct.
Using the option of clearing the Project Site Permissions does produce a reduction in AD sync time, but at a cost segregating your project sites and thus the creation of new processes of maintaining them.
I’ll remind others that these results are particular to our environments, there may still be exceptions yet to discover. Others may see numbers contrary to ours.
The biggest surprise to some members on our team (myself excluded) was that we did not see a reduced sync time after any of our initial syncs. Some are under the impression that after your initial sync, you should see reduced sync times. I haven’t
found that to be the absolute case in all situations, just in some situations. The reason for this still eludes me. Any thoughts would be appreciated.
I’ll let this sit a bit longer, but if no one disagrees with the results, I think we have our answer:
The number of project sites directly affects your Active Directory Resource Pool Synchronizations if you are using the
Project Site Permissions option. If you plan on synchronizing over 1,000 users
and you have a large number of project sites, proceed with the knowledge that you may have performance issues and long sync times.
As always, I’d love to hear from you or others just in case I’m missing something.
Chris Addis - MCTS

Shrink database is not active in SQL SERVER Enterpriser manager

Dear guru
Shrink database is not active in SQL SERVER Enterpriser manager what to do
Rupesh
SAP BASIS Consultant

Hi,
>Thank you very much for not supporting i have solved the problem by reading some other documents
That's exactly what I wanted you to do : With a little personal work, you can actually learn to do your own work ! "Don't give fish to hungry people. Teach them how to go fishing !"
Regards,
Olivier

Enterprise Activation Option not Present

I am trying to get my blackberry working. I do not have the Enterprise Activation option present -- either as an icon or under options --> Advanced Options.
I have read the KBs and can't find the solution.
Please help.
I have the password for the server, but can't activate it on my phone.
ps. I previously had this device setup for redirector.
Thanks!!

please call you service provider and make sure you have enterprise plan set up for your BB and then take batt out and put it back in and go to Options-advanced options-host rotuing table and push menu and choose register now.
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Cannot Enterprise Activation - Desktop manager 5.0.1

Hi,
I want to perfomr wired enterprise activation of my BB device on lab setup,
Things I do not have
I donot haveGSM/Edge Blackberry plan and not register with any service provider
Since I'm testing BB in my test lab, my exchange is confined to test lab environment and do not have public dns entry like MX record and cannot route emails from internet
Thing I have,
VMWare - Exchange Server 2003 Sp2 on IWndows Server 2003 R2 SP2 , Domain controller, BES Express 5.0.2 ( 2 free license), XP client with Desktop manager 5.0.1
One BB device for testing.
Internet connection to BES Infrastructure ( resolve - ca.srp.blackberry.com - PASSED)
Question,
1. With the above setup can I perform the wired Enterprise activation(EA) using Desktop manager 5.0.1?
I'm unable to perform EA using desktop manager 5.0.1
Appreciate your response,

HI Jamead1981,
Please refer teh link - http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB21124
This link says you can either directly attach the BB device to BES and perform the enterprise activation. Hence BB plan would be necessary if wireless activation is performed. For wired , you can attach the device to BES server and perform activation.

Blackberry Enterprise Activation for Nokia devices

Hello,
My company's policy for the activation of BlackBerry devices is to go through wireless Enterprise Activation.
This option does not seem to be available in the BlackBerry setup screens of the Nokia E70.
1. Does anyone know if Enterprise Activation is supposed to be available on Nokia devices?
2. If not, what should be done by our IT administrator (on either BES or Exchange) to allow the activation via the BlackBerry Connect Desktop application to work?
Regards,
Yata

You can most certaily connect your E61-1 to a BES server as long as you use the Blackberry connect desktop application and PC suite together on the computer that has the MS-exchange e-mail accout setup on it in outlook. We have our onw Blackberry server and I have set it up on an E61 for a staff member with no problems at all using the software mentioned before.Message Edited by serenity on 06-Feb-2007
08:08 PM
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Enterprise activation 8900

I am having trouble activating my (new) Curve 8900 to sync wirelessly with Outlook.
We have a Blackberry Enterprise Server and I have been issued with the password (a new one).
I entered my email address and the password, but it give an error message that says 'contact your administrator' which is not exactly intuitive. I also tried it by adding the server details but had the same problem.
The first time I synched via my laptop and that worked, so when I removed the cable and experienced the above, I though I did something wrong during the setup so I wiped the blackberry and tried again. Same problem as above and I have not connected it to the laptop yet.
I checked with our company who confirmed that my SIM is activated for data. The collection starts when I put it in an old Blackberry device.
Any advice will be really welcomed.
Thanks
Jacques
Solved!
Go to Solution.

DO you know if you have a regular BlackBerry data plan, or the BES plan? If you have the regular data plan then the enterprise activation won't work. You could also have your IT department issue you a new password. Unless yur company is setup differently, the password usually expire after one use
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Enterprise Activation screen pops up when unlocking device...

This has started happening to around 6 of my users. When they are unlocking their 8900's the Enterprise Activation screen pops up (with no information filled in) We run BES5.0 and these devices have been activated for atleast 12 months. No changers have been made to the server or policies in over a month. Has anyone else experienced this? Obviously all they have to do is close it, but then it comes back next time they unlock the device. Thanks, Edd...
Solved!
Go to Solution.

I just found this over at blackberryforums, it seems a reactivation of the device would appear to solve the issue...I'll give it a try later today if I have time, TGIF!
http://www.blackberryforums.com/bes-admin-corner/215863-all-my-blackberry-devices-now-getting-random...
BES v5.0.2 on Windows 2008 SP2 x64 on vSphere
BB Curve 8310 v4.5.0.174

Enterprise Activation Trashed?

I have a Hosted Exchange Server account through a third party provider. It has worked great until two days ago, when I downloaded and installed a new set of Verizon Wireless apps. All of a sudden, no emails arrive via this account and my tasks/calendar no longer sync. I tried all of the troubleshooting, but I'm stymied because there is no longer a place to select "Enterprise Activation" for an email account.
Is this a coincidence, or is Verizon blocking Hosted Exchange (other than its own, of course)?

Hello Labanimal and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your email account.
What applications did you recently download?
Are you able to send email from this account or can you neither receive and send from it?
Was this email initially integrated using BlackBerry Enterprise Server or were you using Outlook Web Access using BlackBerry Internet Service?
If you could send me a private message with the email account and your device PIN, I can do an investigation for you.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Enterprise Activation stops @ 98% on Pearl 8110

Hi all,
Just been trying to activate a Pearl 8110 after a security wipe. Eveyrthing flys through the setup wiz and then the enterprise activation, execept that when it reaches 98% and is initialising the address book it just hangs there. This is the third time I've tried to activate the handset this week. When it was first issued it activated with no problems.
Anyone care to share their thoughts on this?
TIA
Rob.

Hi and Welcome to the Forums!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
KB03577 How to resend service books to BlackBerry smartphones from the BlackBerry Enterprise Server
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If that still fails, then I'd also contact my carrier to ensure that the BB is fully activated on their network and that it has the proper plan from them to enable BES to function through their network.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Enterprise activation after wipe out

Hello,
I have a problem.
I had an old BB curve 8900, am I had some problems with it and I decided to buy another one.
On my old BB 8900I had Enterprise activation account.I received a new password and ALL the things I had on my old phone were synchronized on my new one. AND I don't want that. So I've wipe out my phone. But surprise when I entered my Enterprise activation account all the previous things that I wiped out were on my new wiped out BB curve 8900.
I don't want that. I want a new fresh BB !!!
Please help me, how can I wipe out everything, activate this account and have a fresh start.
PS: I love this function, I love that all my contacts, mails etc were there, but I just want to copy a part of them.
(I'm doing this because a while ago I've changed the language of the phone and in the upper right corner is a mark with "EN" and I really hate it, and I want it gone, but every time I change the phone, wipe it out, he reappears)...

Hello nuuvreau,
Welcome to the forums.
If you are looking to start from scratch on your Enterprise Activation then you will need to talk to your BlackBerry Enterprise Server admin to see if they can disable the message pre population on activation.
Have a look at this thread regarding the "En" symbol you are seeing on your BlackBerry smartphone.
"EN" icon on top right hand corner of my screen
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Enterprise Activation on Blackberry Torch

I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server. Any help is appreciated. Thanks

Did you update this yet?
KB13589 - How to update the device.xml and vendor.xml files
Do you have the correct data plan?
What version BES?
have you tried a Wired sync with DTM?
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Enterprise Activation on Curve 3G 9330

Hello,
Is there a way to make the Curve 3G 9330 work with a BES server? I've tried following the online instructions, but at the Enterprise Activation stage the option is missing and I can't activate the phone. I have older models that work just fine.
Thanks in advance

Do you have an active BES Data Plan on your account rather than a standard BIS data plan or standard carrier data plan?

IPhone equivalent of Blackberry enterprise activation?

I have moved from blackberry to iphone. I was using Blackberry Enterprise Activation to sync all my emails etc. How do I set this up with iphone 4?

You can most certaily connect your E61-1 to a BES server as long as you use the Blackberry connect desktop application and PC suite together on the computer that has the MS-exchange e-mail accout setup on it in outlook. We have our onw Blackberry server and I have set it up on an E61 for a staff member with no problems at all using the software mentioned before.Message Edited by serenity on 06-Feb-2007
08:08 PM
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Enterprise Activation Z10 - Enterprise Server 10

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