Entourage email client

I am using Mail successfully but until now had been using Microsoft Office Entourage. Today I get an error message saying
"Security Failure" "Personal Certificate Required"
Error 2995
What is this and can anyone help fix it?

Hi,
yes in NZ and yes Xtra customer. I've today had my Mac man in to help and we seem to have concluded that Xtra no longer support Office X as Office 2004 version of Entourage works perfectly! Does Telecom have shares in Microsoft??
Only option seems to be to use Apple Mail or buy latest Office suite!
Downside is having to manually transfer all Entourage addresses into Address Book.

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Cannot enable Entourage as default email client in SL

Help, this is driving me bonkers! I want to use MS Entourage as my default email client and I set it as the default program via "preferences' in Mail.app, however, every time I try to email a document via Preview it opens Mail.app. Same goes for when I try to send anything using the 'Mail PDF' option in the print dialog. I've recently been forced to move to a Mac as my PC died and I inherited my wife's old MacBook and so far her claims of 'it just works' are not sitting well with me! Please help, this is just so frustrating. Thanks.

Starting with Entourage 2008, you can set Entourage as the default in Preferences > General.
You can also use one of the freeware applications to change default applications.
I like to use IC Switch. It places an icon in the menu bar so I can easily toggle between default applications for web browsers, mail clients. ftp etc.
RCDefaultApp
More Internet
MISFOX (MIssing Internet Settings for X
Outlook for Mac will be introduced with Office Next. Release date is set for the holiday season 2010.
Office X, 2004 and 2008 work under Snow Leopard. You do need to delete the older versions of Microsoft fonts and delete font caches after installing Snow Leopard.
Fonts to delete after installing Snow Leopard
(includes help deleting font caches)
Return Receipts are not included in Entourage 2008. The reason why is that it's an almost useless feature which gives people false assurances, always a bad thing. more info
Be sure you are updated. Check under About Entourage or any Office application in Office 2008 and you'll find the application version and the installed version. The latest install version is 12.2.3. You can also check the Microsoft Component Plugin to find the installed version.
/Applications/Microsoft Office 2008/Office/MicrosoftComponentPlugin.framework

How to set defaul email client to Entourage

I have Entourage 08 and I have set a million times in Preferences\General to have Entourage as my defaul e-Mail client and yet whenever I see a link to send or attach as email, say a file in Preview app, I am always taken to the Apple Mail app which I have not setup or even bothered opening. How can I finally and forever fix Entourage as my permanent email client?
I prefer Entourage over Mail.
Am I doing it wrong?
Thank you.

Linc Davis wrote:
Create Service to “Add Attachment to new Entourage Message” | OfficeforMacHelp.com
Thank you!. It worked if I am in the Finder and right-clicking an item to attach to Entourage.
I am more interested in this scenario:
I am within Preview app viewing a PDF document. Under File>Mail Selected PDF Document, i wanted this by default to open Entourage and not Apple Mail.
I have discovered that for some reason, Firefox, Safari, and Office for Mac now have Entourage as default client. Its the Preview app that keeps opening the Apple Mail whenever I choose "Mail Selected PDF Document" from the File menu.

I can no longer attach a PDF to Outlook email in Mavericks OSX even though I have Mac Outlook selected as my email client. (It worked under Mountain Lion)

I used to have a problem with Acrobat Pro X not recognizing Mac Outlook as my email client when using the 'SHARE' function under Acrobat Pro X . Then it was fixed and worked most of the time, although I occasionally had to go back and select Outlook as my default email in Preferences. However, I recently upgraded from Mac OSX Mtn Lion to Mavericks, and now it does't work AGAIN. It hangs up my Acrobat, Causing a Force Quit every time I try this! Very frustrating. I know I can just attach it to an email from my desktop, but it would be nice if the "Attach to Email" function in Acrobat actually worked. BTW, I am using Acrobat Pro X 10.1.10.

I, too am wondering if it's the download site. I am not aware of any way to download Outlook Mac 2011 alone from any site including Microsoft's.
It is common for unscrupulous sites to offer desirable but pirated software for a modest price, but serve it up with a dose malware. They get you money, possible a credit card number, your e-mail, your IP address, and all you get is pain.
There was an "Outlook Express" for Mac that was freely distrubuted but I'll pretty sure that it never ran natively under OSX. The first OSX native version fo Office:Mac was Office X, and it introduced Entourage as the Mac mail client.
IF Fast Hosts is your ISP, I'd certainly talk to them to figure out what you downloaded.

Link Won't Automatically Launch Email Client

We use an intranet application database for CRM (ColdFusion) via Safari (5.0.3). Our accounts include email addresses which, when selected, previously opened a New Message in the email client of user's choice (whether Mail or Entourage, etc.)
Some employees using iPads and iPhones were noting that Mail was not automatically launching when they selected an email address (appears as a hyperlink in the database). I began to investigate, and the links are not working (automatically launching a New Mail Message in the email client) on one of our MacMinis (10.4.11) either. The links to a New Messsage are working on some of our Macs (some 10.4.11, some 10.6.6), but not all.
In my playing around with settings, somehow I have made the links not work on my MacBook Pro (10.6.6)!
Here is the copied link (with inserts for security):
https://www.[site].com/secure/customer/log_email.cfm?id=481&mailto=[name]@[domain].org
Again, this WAS working fine in Safari on my MacBook Pro, but it is not now. I should point out that the email links ARE working in Chrome BUT NOT FireFox or Safari.
I have changed my default email client in Mail, back and forth, to see if this would make a difference, but it has not.
The CRM provider has said they haven't changed anything on their end (and again, it is working for many of our Macs).
Any suggestions or help would be appreciated.

Hi,
On the iPads and iPhones. Tap Settings / General / Reset / Reset All Settings. Then restart the devices.
On the Mac for Safari. Try troubleshooting the Safari .plist file.
Quit Safari (Command + Q) Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop.
Relaunch Safari. See if made a difference. If not, try emptying the Safari cache from the Safari menu, Safari / Empty Cache or Command + Option + E.
Since you have changed the default Mail client several times, you may need to delete the com.apple.mail.plist file also from the user account: ~/Library/Preferences
Make sure to make note of all your Mail preferences first before delete that.plist file.
Carolyn

Default Safari email client

I get and preview some email using a webmail account before actually popping it into an email client.
One of the webmail options is to save the email directly which I had never done before.
Curiously, when I saved it, it downloaded and then opened my unused Microsoft Office 2004 and forced me to save it in Entourage. I never wanted to "test drive" the MS Office prouct, but now I am.
My real question is how to set the default Safari email client to my Mac Email?
I am not sure if my webmail service automatically looks for a MS client first but there are no setting there. It seems to me that since I am using Safari, the email client should be user-selectable.
It's not clicking on an email-to link, which works fine, but this is saving an email directly from a webmail account in Safari, and for some reason MS Office email was the default client.
I could delete the MS office trial and see what happens, but I would like to know if it is possible to set the default "save email to" link.
Dual G5 and MacBookPro Mac OS X (10.4.8)

Yes, I could pop it with Mail, but that's not the point. I eventually pop all my webmail onto a PC which contains all my email stored in Outlook, only because I started out using it.
When I do a "save as" using my webmail account directly, the extension of the downloaded file is .eml.
I did as you suggested and right-clicked it, selected "other" and chose Mail.app
The mail then appears as an attachment in Mail and when I click on the attachment, Entourage opens again.
I can only surmise that the webmail software, which I cannot control, uses MS as the default encoding for downloading. I don't know when the .eml extension is assigned but the encoding may simply be the result of the original sender's client. It makes sense that if the sender used MS to send the email that my webmail does nothing so the format of the email remains that of MS office.
That makes sense to me.

Best (or best for me) email client

I've just started using my new MacBook Pro with OS 10.4, graduating from a PB G4. And I'm looking for guidance on the best email client to use with it. I abandoned Mail ages ago, because it didn't handle HTML - has that changed?* I abandoned Entourage because it didn't allow bulk sends, so I've been using Thunderbird.
So I want an email client that will handle HTML, groups, and bulk sends. And I would like to centralise all my contacts on the Apple Address Book, so ideally I want the email client to read that for email addresses when I start entering a recipient.
Suggestions please!
* I tried to open Mail to look at it, but it asked if I want to import all my emails etc. As the answer is currently no, it won't load - a bit silly!
MacBook Pro Mac OS X (10.4.8)

"One negative to using the Mac Mail app in OSX is it doesn't
include a HTML composer like most of the others do."
Do you regularly need to insert your own HTML code within the body of a message?
If not, RTF with Tiger Mail is HTML but you must select a font via the font panel when composing a message and/or bold/underline selected text or change the color of all or selected text for the message to be sent as HTML.
Using Tiger's Safari, you can send a web page in its entirety via a Mail.app message. At the Safari menu bar, go to File and select Mail Contents of This Page. The web page will be copied to a new Mail.app message which will be sent in its entirety.
If you don't regularly need to insert your own HTML code but need to do so on occasion, you can use the HTML editor/composer of your choice (Apple's Text Edit application can be used for this) and save the complete HTML document. Open the saved document with Safari and after confirming the HTML layout is as desired, use Mail Contents of This Page.
Just thought I throw this in as an FYI.

Print Mail PDF Email client

I just recently installed the new Office MAC 2008 (my problems seems to happen with any application) and decided to use the new Entourage as my default email client. When I'm in any application and go to Print>mail PDF a file my non-default (originally)email client keeps activating. How do I change my default email client to work when I Print>Mail PDF from within an application. Thanks Chris

The other way to configure this is to select the "Edit Menu..." item in the print dialog's PDF button/menu. A utility window will appear. You can add new items by hitting the plus button in the lower left of that window. His the plus button and then pick Entourage. This will add the alias to the PDF Services folder for you.

Changing Email Client in preferences

Hi
I've just installed Thunderbird as my default email client and I want to use it when emailing images from Aperture. I looked in preferences to change it from the default setting of Mail but there are only 3 other options (AOL, Entourage, Eudora), all of which are greyed out and don't include Thunderbird.
Surely there must be a way to use Thunderbird.
Many thanks
Mark

There isn't a way to select this in Aperture by default.
However, you can go to /Applications/Aperture/Contents/Plugins and see the *.applescript files that correspond with AOL, Eudora, Mail, and Entourage. Copy one of those four AppleScript files to Thunderbird.applescript and modify the file contents with Script Editor to enable a GUI option from Aperture's preferences.

SBC & Entourage email issue

I have been using MS Entourage as my email client for several years without issue.
I have 5 email accounts set up and now one of them (SBC) is having issues with receiving. I can send mail from it fine, but when I go to receive I get error message 2020, "Security failure. Data decryption error."
SBC can't help me. I have checked the MS website with no luck so I am turning to the MAC gurus here. Can anyone shed light on why, without any changes to the settings, the account will not receive?
BTW, I can receive the mail through the web. Also, it is not isolated to this computer. I have a 2nd computer at my office with the same issue.
Thanks

DannyD wrote:
Changed to BT Broadband yesterday and like others, unable to log in to BT Yahoo email - account doesn't exist. I'm not too worried about that but I do need to know how to set up my personal email address within Entourage for Mac.
Could someone advise what information should go into the account settings in Entourage, ie Account ID, POP Server, SMTP server? And should the SMTP server for outgoing mail be ticked for 'SMTP server requires authentication'?
All the help on the BT website applies to setting up the BT Yahoo email address in Entourage, not an existing email address and I just cannot get anything to work.
Also, has anyone found a tech support contact number for BT?
Many thanks.
Hi. Welcome to the forums.
If your account was due to go live yesterday, then you should be able to login to your mail account now.
The mail server for pop and smtp is :-
mail.btinternet.com
Account ID - this is the email address without @btinternet.com (but may include it if you wish).
You need to set smtp authentication.
That is for the BTinternet email address. You may need to contact a Mod to get this sorted.
The personal email address is a bit different, but typically should be as already exists. If you were using your previous BB supplier mail server for sending (smtp), then this is where it gets different. If you need extra help here - can you pop back with a little more info regarding the personal mail address setup before you changed (e.g. mail servers)
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Email clients other than Mail or Outlook are not visible to my apps

I have been trying some different mail clients, such as Postbox, Thunderbird, Airmail and others. When I set any of these as the default mail client, apps such as Word and Pages are no longer able to send email from within the app itself. It's as though there is no default mail client.
If I set the default mail client back to Mail or Outlook, sending mail from within apps works perfectly again. Is anyone able to provide some assistance?
Thanks in advance

Hello Edwin.
I'm not aware of any other email clients besides Entourage that is compatible with OS X or Tiger and includes a built in or separate integrated calendar.

Can I set gmail as my default email client?

I am having trouble with Apple Mail and would prefer to use gmail as my default email client. Is there any way to do that in aperture?

Gmail is not a Mail Client. It's a mail service that needs a client to access it. That client can be a Web Browser, or an app like Mail, Entourage, Thunderbird etc. So, no you cannot set Gmail as the default email client. It's a bit like saying can I make HBO my Television Set.
If you want to use an app as default mail client in Aperture then the chosen app has to be scriptable, and that limits your options. There are only four supported: Mail, Entourage, AOL and Eudora.
Alternatively, you can access the Library from any Mail client or service via their Attach options:
In any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
*+(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)+*
Or any Media Browser.
Regards
TD

Does threading work for email notifications in your email client?

Hi everyone,
We're trying to get a pulse from the community on what email clients and platforms you guys are using, especially in the case where the threading of email subscriptions isn't working. I have heard that threads can be grouped in Entourage on a Mac.
Can anyone Mac/Entourange users confirm this?
Would appreciate everyone's input on what mail client/OS you are using and if threading works for you or not. I know for the majority of you it isn't working, and we're looking at ways this can be addressed.
Thanks!
Here's the first entry: I use Microsoft Outlook on Windows XP and my email notifications don't thread.

I think there is some confusion here on what is to be considered
threading and what isn't. Since I may have been causing some of that
confusion by not being as exact as I could have been in my many rants
about the subject, allow me to attempt to clarify a bit.
First, lets start with a sequence of messages to define a topic (I am
trying to avoid the word thread here). Somebody starts a topic with
message A. The first reply to message A is message B. The second reply
to message A is message see. In flat view the topic will look like this:
A
B
C
In threaded view it will look like this:
A
-- B
-- C
Now somebody is going to reply to message B in the topic. In flat view
this will look like:
A
B
C
D
In threaded view this will look like:
A
-- B
---- D
-- C
Strictly speaking only such a tree-like view is considered threading.
For instance what Gmail does is not strictly threading (more about that
later). Threading works because every email message has a Message-ID
that is a unique identifier of that message. When an email client
replies to a message it will create a new unique Message-ID for that
message, but it will take the Message-ID from the original and put it in
the References header so email replies have a pointer back to the
original message. If a threading email client receives a message with a
References header and it also has the email message to which that
References header points, the email client will show that message as a
child of the original. (This is still somewhat of a simplification and
skips over multiple IDs and the In-Reply-To header, for the exact
working see RFC 2822 section 3.6.4.)
This is what the whole Mozilla family of email clients does and most of
the old school Unix email clients as well.
What Gmail does (and what you can configure many email clients to do) is
to group messages by subject. Such a group of messages is in Gmail terms
a conversation. Then within that conversation messages are sorted by
date. This is different then threading. If a Gmail user had read
messages A, B and C of our example above and then navigated away, upon
returning to the conversation he will not find message D on the third
position in the conversation, but on the fourth. I think we should (and
I will try to remember to) refer to this behaviour as grouped display,
and not as threaded display.
Now, how can we use this to fix these forums?
The first part is simple: just add a References header to all outgoing
email. Only email clients that are configured to thread will do
something with that, so it will fix threading for those who want to use
threading without breaking anything for the email clients that don't
want to thread.
The impact of this on the Jive advancedemail plugin should be minimal.
Every outgoing email should just set its MessageID to the ID property of
the outgoing ForumMessage then test for the value of the parentMessgeID
property and if it is present set the References header. Append
@mail.forums.adobe.com to all IDs and you are done.
This will not fix the issue for the email clients that use grouping. To
(mostly) fix it for them, the simple solution is to just move the unique
code in the subject line forward until it appears before the "Re: " in
the subject. Email clients that use grouping are aware there might be an
code in the subject to indicate a message is a response (in English
usually "Re: ", other languages use something like "antwoord: " or
"resp: " etc.). They will group based on what is in the subject after
the "Re: " so that will put all the replies together.
It may not entirely fix it though, since the first message in a topic
doesn't have "Re :" it might be you end up with 2 groups, one with just
the first message and one with all the answers.
I already tested this and the Jive email import functionality does
support the code being in a different position, so it is just the
sending part that would need to be modified.
This does have a huge downside for the email clients that use neither
threading nor grouping (such as webmail clients like Squirrelmail and
IMP). If you use such a client and do a simple sort on the subject now
it will sort more or less correctly. If the code moves forward the
sorting there will disappear.
The last and final step / option is to change the Jive email import
functionality not to depend on that code but instead to depend on the
References header that an email client will put in the reply. That is a
significant change on the Jive side (and if Jive is going to do that I
have more suggestions to improve their core email system). Then
everybody can thread, group and sort however he likes, but Jive would
need to define a backup strategy for messages where an email client
fails to include a References header.
Jochem
Jochem van Dieten
http://jochem.vandieten.net/

Spotlight compliant email clients

What email clients are compatible with spotlight? I know that Thunderbird is not.

And in the end it was sooooo easy!
ALL here: http://groups.google.com/group/microsoft.public.mac.office.entourage/browse_thre ad/thread/af9fe26311baa3ee/050059cb37d9cf9b?q=spotlight&lnk=nl&
I really only dropped the missing files (two) into the Spotlight Folder at Library ….. for me it worked like a charm.
On 8/15/07 9:54 PM, in article  C2E90A91.D269%[email protected], "Diane Ross"
<[email protected]> wrote:
I have uploaded the files that belong in Library --> Spotlight folder for
downloading. I found that you had to use "Remove Office" then apply the
11.3.5 updater then 11.3.6 then 11.3.7. I believe that you can just drop in
the missing file into Spotlight folder and you'll get the preference in
Entourage to enable Spotlight without having to go through the entire
process of starting over.
"http://www.entourage.mvps.org/downloads/Spotlight.zip"
If it doesn't work, then you haven't spent much effort in trying.

Entourage emails hare marked for deletion after read on iPhone

Hi
I have a predicament that I cannot find a solution to.
My friend uses Entourage for her work email on her Mac.
The email account is an IMAP account.
When ever emails are downloaded to the iPhone and read, the email on Entourage has a strikethrough and is marked for deletion. The email then gets deleted from Entourage, the iPhone and the server once email is check on teh iPhone.
The only way to stop this is to disable the account on the iPhone.
Teh settings on Entourage are NOT set in anyway to delete or mark emails for deleteion.
Any ideas?
glenn

There is no setting available with the iPhone's mail client to mark a message for deletion that has been read with an IMAP account, nor am I aware of the same for an IMAP account with any email client.
If the read messages remain in the account's Inbox mailbox and are not marked for deletion - which moves the messages to the account's Trash mailbox, something else is wrong.
I suggest deleting and recreating the account as an IMAP account on the iPhone.

Entourage email client

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