EP 6.0 and Biller Direct

We will be implementing Biller Direct soon and want to provide it via an Enterprise Portal that uses SSO.
Has anyone done this yet? If so, did you have BD open in a new browser window, or is it part of your portal user interface?
What is the name of the Biller Direct component to call in an iView?
Thanks,
Donna Maupin

Hi Maik,
I am facing an issue with SAP Biller Direct. We made the initial setting through Extended Configuration Management (XCM) wherein we created a new Customer in Application Settings. We made some Application settings and Connection Manager settings. Once we try logging into the Biller direct application using our Host http://HostName:port/bdisu we are prompted with Login Id and password. We tried logging in using the default userid which was provided during Biller Direct Installation but we are getting the error "A general problem has occurred within the logon. The error message is: ".
Please provide us some thoughts on how to rectify this error. Let us know if we need to make some User Management Configs. Also any documentation of how to implement UCES would be very helpful.
Thanks,
Yuvaraj.

Similar Messages

FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
We need to get the detail of "User ID" and "Date & Time" that a payment is done through Biller Direct Call Center.
I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

Biller Direct Integration with Collections Manangement

Hi Experts
I know the Biller Direct integration with Dispute management but not with collections management.
Can anyone explain me the process / Steps of Integration between Biller Direct and Collections Management?
Thanks in advance
Regards,
Meenakshi.N

Hi Meenakshi,
There is no direct integration between Collections management and Biller direct.
Cristobal.

Biller Direct Payments without payment advice

Hi,
If customer initiates an ACH payment online on the portal, can we configure it to automatically come up in the next payment run in F110?
I know we will get a payment advice note which the accountant have to approve to be able to clear, but can we automate this process so that there is no user involvement?
Thanks

The answer regarding changing message control in OBA5 is correct but doesn't describes the root cause, this particular issue can be because the Original Customer invoice has a Tax code and when you try to now post a partial payment, the document that would be created has a debit and credit to the customer pulling in the original tax code from the Invoice line item.
SAP through its note 877942 changes the message FF753 to error (from original warning), so it doesn't allows a debit and credit document to be posted without a GL line item with tax code which in this case is not since the document that's being tried to be created is:
06 Customer with Tax Code
17 Customer with Tax code
When you try to even post such document in ECC it will give you E message FF 753, so if you dont need this error message in your system you can convert it in warning and biller direct will allow partial payments (Considering that the Biller direct configuration already allows it)
Regards
Aditya

Biller Direct and R/3

Hi,
We have installed SAP Biller Direct application on J2EE 620 engine integrated with SAP R/3 4.7 Enterprise (WAS 620). For user management security we will use ABAP stack.
The link of this Biller Direct Application will be provided on company's web portal (not SAP Ent. Portal). Once user click on link , Biller Direct application will open it another browser window.User must create their own user id and password.Other information will also be asked like Last Name ,first name, etc) during user id and password creation. Basically user will create their own user master record. (just think of it as you are creating an email account in Yahoo portal connected to R/3)
My question is :-
1) What configuration I need to do on J2EE and R/3 side so that user record will be created in R/3 when user creates it's own ID and password?
2)If I want to link LDAP with R/3, how I can link the LDAP with R/3 (user mapping ) will it be automatic, once the user creates it user id in web portal? OR do i have manually synch LDAP and R/3
I will appreciate your response
Thanks

This forum handles anything matching pattern B*. Unfortunately the first sentence with J2EE already indicated that we will have to request that you kindly ask in another forum. I can see that you problem is actually more between Java and ABAP stack, so I am not sure which of the other forums can help. I am lost here.

Biller Direct configuration for AR and AP

Hello,
I have Biller Direct 6.0 installed and already configured XCM, but I would like to know if its possible to configure the application with Accounts Receivable and Accounts Payable at the same time to show bills from both?
Thanks.

- Define Interest calculation Types
SPRO->Financial Accounting-> Accounts Receivable and Accounts Payable-> Business Transactions-> Interest Calculation-> Interest Calculation Global Settings-> Define Interest Calculation Types
It determines whether interest is on per item or balance
- Interest Indicator
SPRO-> ...->Interest Calculation> Interest Calculation Global Settings> Prepare Interest on Arrears Calculation
- Interest Rates
SPRO->.....>Interest Calculation> Interest Calculation > Define Reference Interest Rates
- Interest Values
SPRO->........>Interest Calculation> Interest Calculation > Enter Interest Values
- Assigning Reference interest rate to interest indicator
SPRO->..........>Interest Calculation> Interest Calculation > Define Time-Based Terms
- Interest Posting
Tcode-OBVI (Approporate GL Accounts should be existing for Interest Accounting and they are configured here)
- Also set the interest indicator in GL Account Master record
- Interest Calculation
Depending on requirement, run the appropriate TCode. eg: F.2B and that will calculate interest on open items of customers
Rgds

Biller Direct Electronic Bill Payment and Pool User

Hi,
We have an internet front end system that will encapsulate the Biller Direct pages. This system contains the user management engine.
Biller direct can utilise pool users to connect the web server to biller direct. Would it be possible to have bills viewed and paid for using a pooled user rather than individual unique userids.
I was then planning to implement the logic to restrict viewing by customers in the web server.
Thank you.

Re: Bill Payment Fees
I do not understand why I have to pay a fee of $2 to pay my account at the post office. You are using a bullying tactic to make me do something that I am not comfortable with. You will charge me a late fee if I do not pay by a certain date but you do not even consider dropping the $2 fee when I pay my account within 2-3 days of me receiving my account at the post office. What has happened to loyalty to the customer. I have had an account with you for many, many, many years.
I pay all my bills at the post office (house rates, water rates, power, gas and even my home phone) and am not charged for any of these. It is so, so wrong. I have rung and talked to someone but got no satisfaction. I am so upset about this. It is not just the $2, but the principle of it all. It is soooo wrong.

Biller Direct and CRM billing

Dear Experts,
Could anyone kindly help to tell me how to deploy Biller Direct? If my company has the license of FSCM, does it mean Biller Direct has been deployed already?
Also, I want to make fully use of CRM billing function. I have seen a demo of biller Direct usage on ISA website, any expert knows how biller direct and CRM billing can interact with each other?
Thanks

Williams,
We are also getting the same error, could you please share the fix.
Rao.

Retriving archived JPG document and displaying in Biller direct portal

Hi,
If anyone has worked on Biller direct/EIPP/EBPP BADI's plz help me.
I need to display the archived JPG image when the user clicks on the hypelink in the biller direct front end. I need to know the exact parameters passed from the BADI to the front end.
I am getting the archived JPG parameters to the internal table as below
CALL FUNCTION 'ARCHIV_CONNECTINFO_GET_META'
    EXPORTING
      object_id             = g_objky
      AR_OBJECT             = 'ZFIINVOICE'
      sap_object            = c_sap_object
    TABLES
      connect_info          = t_connect_info
    EXCEPTIONS
      error_connectiontable = 1
      OTHERS                = 2.
If the connection information is found
IF sy-subrc = 0.
    READ TABLE t_connect_info WITH KEY ar_object = c_ar_object_jpg INTO g_wa_connect_info.
Get the jpg document from archive
    CALL FUNCTION 'SCMS_AO_TABLE_GET'
      EXPORTING
        arc_id = g_wa_connect_info-archiv_id
        doc_id = g_wa_connect_info-arc_doc_id
      IMPORTING
        length = g_length
      TABLES
        data   = t_jpg
      EXCEPTIONS
        OTHERS = 5.
Now I need to know how I can pass the internal table t_jpg as parameters of BADI.
Plz help me.
Regards
Madhu G S

Hi
thank for your reply. I have not posted in SAP. customer has paid the payment in Portal and i have selected the payment for the line item. Now that line item is coming in progress condition (not in processed).
in SAP that line item is not active. If i will select the line item system will give the message that is line item is processed in biller direct.
please tell me the process of biller direct payments in SAP and then only in portal the payment line item will be go to the process item (now its in in process condition). is their any upload for the payment document in SAP.
please suggess me Standard payment process through Biller direct. then i will compare the present senarious.
thanks in advance.
regards
Ram

SAP Biller Direct utility industry based business package AND CRM

Hello Experts
Can we use SAP Biller Direct utility industry based business package and CRM together??
points will be rewarded for responses
regards
srinivas

Yes ! We could use Biller Direct on our landscape !
Thanks
<b>Allot points if this helps!</b>

Biller Direct and Partial Payments

We are evaluating whether to implement Biller Direct.
Currently we process our receivables only using residual items --- no partial payments. We would like to continue that process, but we have heard that Biller Direct "requires" that you only use partial payments. Is this information correct?
Can anyone provide me with reference to documents / OSS notes that confirm whether Biller Direct will work / will not work with Partial Payments?
TIA,
- Manish Patel
Sr. SAP Solutions Consultant

Hi Manish,
It should work with both....
http://help.sap.com/erp2005_ehp_02/helpdata/en/6e/b9ba3eb645dc61e10000000a114084/frameset.htm
http://74.125.153.132/search?q=cache:5igFczdtl7IJ:www.proxyon.com/pdf/FSCM_Credit_Collections.pdfbillerdirectwithresidual+payments&cd=7&hl=en&ct=clnk&gl=in
Thanks
Aravind

Google Play and Bill my Telstra account

If you're a Telstra mobile customer with an Android device, you can now bill your Google Play purchases (such as apps, games, movies, books and even music) to your Telstra account. Or if you're on Telstra Pre-Paid you can pay for your Google Play purchases from your main account balance, providing you have sufficient funds available.
Charge an app to your Telstra bill or pay with your pre-paid recharge credit
You will firstly need to have a registered Google Play account. Then follow the below steps to successfully bill an app, movie, game, book or music to your Telstra account:
Step 1
Choose your app, book, movie, music or game
Step 2
Click Accept and Buy
Step 3
Select Bill my Telstra account
Step 4
Confirm your billing details
Step 5
Click Accept and Buy Once your payment has been authorised you can then open the app, game, movie, music or book
Note:To purchase via your Pre- Paid account you will need sufficient funds available from your main account balance to cover your purchase. You are not able to use your Bonus Cap Credit to purchase apps, books, movies, games or music.
Things you should know about 'bill my Telstra account
You can set your spend limit to $0 which will grey out the 'Bill my Telstra' account option. You will still be able to pay for items via credit card. You will need to call us on 13 22 00 to set up or change the spend limits.
Your 'Bill my Telstra account' is greyed out because the content that you are about to purchase has exceeded the limit for carrier billing which is set to $100. Please use a credit card to complete your purchase. Alternatively you can increase the per month limit by calling us on 125 111. This can be increased to $500 per month but has to be done in $100 increments. Pre-paid customers have a $500 per month content spend limit.
Your 'Bill my Telstra account' is greyed out when the content that you are about to purchase has exceeded the content spend limit for a one off' app, book, game, music or movie purchase using Bill my Telstra account as a payment option. This limit is set to $100 and can't be increased. If you want to purchase items over this amount you need to use a credit card.
You can set your 'Bill my Telstra account' for Google Play or other BigPond content services spend limit to $0. This will restrict the service from purchasing any app, movie, book, game, music or BigPond content service like AFL Live.
Google Play can identify you as a Telstra customer from your SIM card, so even if you bring your own device (BYO) to Telstra you'll still be able to access Bill my Telstra account.
Bill my Telstra account won't work outside of Australia. You can however use your credit card to purchase apps. Make sure you set up International Roaming before you leave Australia and or take up an International Roaming Data Pack. Pre-Paid customers international roaming is automatically activated.
Bill my Telstra account for Google Play content includes in-app purchases.
Free downloads or credit card transactions will not appear on your bill, only charges using 'Bill my Telstra account' or any chargeable Google play transactions will appear on your bill.
You can check your list of purchases within your Google Play account. An email receipt from Google Play with an Order Number should also be sent to you when you make a purchase. Otherwise you can check your Telstra unbilled data by contacting us on 125 111; you can also view Pre-Paid usage - however, while our systems update regularly, as data is coming in from third parties, you should not necessarily expect data to always appear in our systems on the same day.
Bill my Telstra account for Digital Content Services is only available on devices with a SIM (e.g. not T-Hub), so you should have PIN security set. You also have the option of setting Google Play to request a log in for every purchase attempt.
Things you should know about downloading apps and downloaded apps, including app refunds
If you are logged in with your Gmail, then all the content you have downloaded (both paid and free) can be transferred between devices.
If you are moving from Pre-paid and have excess credit, you can use the credit to purchase Google Apps and transfer them to your new device before you migrate off your pre-paid service. But remember you need to choose an Android device on the Telstra network.
Once an app is installed, customers may be required to pay for premium elements such as live streaming, live events, live traffic for Navigation, credits for gaming etc. These are in-app purchases. A paid purchase is an outright payment to purchase that app, and that happens upfront before downloading.
Bill my Telstra account is limited to transactions under $100 each. A lot of shopping apps are free to download and these apps usually allow you to purchase large price items via credit card, Pay Pal and other new payment technologies due to the large dollar amount.
You have 15 minutes to return an App you don't want after the transaction and download has completed. There is a refund button within the app and process you need to follow to return the app. You won't be charged as long as you return the app within 15 minutes. This only supports App, Book, Movie, Game or music purchases, not in-App purchases like AFL Live or NRL Live monthly subscriptions.
You need to contact the app developer first, which can be done via email within the App. If the app doesn't work for your Android device they are obliged to agree to refund the money. If they do agree to a refund, a process between the app developer, Google and Telstra will be triggered.
If the app developer rejects your request, you can contact Telstra directly by calling the customer care number on your Telstra bill and we will discuss options to refund your money. However, you must first contact the developer and provide proof they have rejected the claim.
Telstra processes refunds from Google weekly. If a refund was requested within a week of the customer's bill cycle, it may not appear until next month's bill cycle.
If there are multiple refunds in a month (e.g. for 2 games), the TOTAL refunds for the month will appear as ONE Google Play line item on the Telstra bill. This just appears as a generic 'Google Play' refund and does not name the individual items purchased. This is different to purchases which each appear as individual line items with the name of the item purchases.
Charging for Pre-paid is real time. If the application isn't up to standard and you return it you will have the recharge credit applied back to your account but only if you return it within 15 minutes It may take up to seven days for billing data to appear on your account but it should usually appear within 24 hours. Our systems update bill data every few hours.Google's advice is that billing data may come through in up to seven days but usually this happens within one day. Purchases made less than seven days before your bill cycle start date may not appear until the next month's bill.

Re: Google Play and Bill my Telstra account
Purchased t80e at store 00323 yesterday to enable access to emergency+ via googles playstore(store transaction no 81080 )followed the prompts and succeeded but somehow blew my 50+ dollar prepaid credit and had to recharge this afternoon (mobile no.0498612097) where did it go and have I got an equivalent credit in some other area,pls Can I speak with someone about matter please

Huge increase in monthly payments AND billed for w...

I moved back to BT for calls a couple of years ago and set up a monthly payment plan to help with the cost as I'm on a low income. In March I also signed up for BT Broadband. My payments up until then had been £45 a month, BT anytime plan ( I use about £12 a month on non-inclusive calls to mobiles) I thought this was high just for calls but was told this was as low as they would allow. On checking my online account recently I discovered that the monthly payment has now increased to £81!? I knew that adding the Broadband would increase the payment but almost double it??
This was apparently due to the way BT now bill. Fair enough but surely it's unfair to pass on such a huge increase in payments for something BT have chosen to do - and with little notice.
Anyway, long story short - I decided to allow a couple of these £81 payments to come out of my account so as to clear what was a £36 CREDIT and is now a £124 Debit, due to the changes, and then call and ask if the payments could be reduced.
Imagine my anger when checking my bank account the other day to discover that BT had tried to debit £82 from my account for the WHOLE BILL AMOUNT! Unfortunately I did not have the money in the account and the direct debit was returned - leaving me with a £30 bank charge for a returned debit that should not have been taken in the first place. I phoned CS an was told 'sorry, our mistake'.
Where do I stand with regard to having this charge reimbursed to me? I cannot afford to lose £30 due to BT's incompetence.
Could a mod please look into this for me and let me know how I can reclaim the bank charge? And is there any chance my monthly payments could be reduced?
Thank you.

Hi onlythebun
I'll be happy have a look into this and see whats going on.
Could you email me at [email protected] with your BT account and telephone number please along with a link back to this thread.
Cheers
Craig
BTCare Community Mod
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Questions on SAP Biller Direct Java Customization

Hi,
I am working on SAP Biller Direct java customizations. Can anyone help me find answers to these questions.
-- I have created local DC from the Biller direct track in NWDI. I would like to change the User registration page in Biller Direct.
Can any one let me know the JSP page name for that and where can i find it in the components.
--- Also all this development do i have to do it in J2EE perspective and checkin my changes?
Also i would like to know if anyone can send some documents on devlopment part of Biller direct.
Thanks
Edited by: Aparna on Aug 20, 2009 12:33 PM

Hi Aparna,
I have a couple quick questions about BD development and would really appreciate it if you could provide some advice since we are starting our build soon.
In my NWDI track, I have component FSCMBD and several other of the required SAP components. I did not create a new product or component, just followed the procedure in this thread: https://forums.sdn.sap.com/thread.jspa?threadID=1331894. Is that the method you recommend?
I am concerned about doing development directly on the FSCMBD component. How do I prevent my developers from modifying BD source code? Is the idea that they will create independent DCs in NWDS (as you described) and only modify those? I just want to make sure that we are doing development in a way that is supported and will not cause issues when applying SPs or upgrades to FSCMBD.
I also want to confirm that this "create project" activity is not something that I need to do as an Administrator in the NWDI track; this is something my java developers will need to do in NWDS at the beginning of the build.
Thanks Aparna!
- Michelle

Disputes for Credit Notes are not displayed in Biller Direct

Issue: Back end ECC, allows us to create disputes on stand alone credit notes, but on the Biller Direct front end we are not able to see the disputes created.
Description in detail:
1. When a dispute is created on a credit note, system treats it as a Customer Disputed Credit Memo (CDIS_CRED) and it is created in ECC with relation F6.
2. On the Biller Dircet Front end , standard actually display disputes for a Invoice created with relation F1 and F2. So we are not able to see the Customer Disputed Credit Memos.
3. Front End (Biller Direct) allows only open invoices to be disputed and not credit notes, even though it is allowed in ECC.
We would like to know if you have come across this scenario before and have resolved it either through customization or Configuration.
Advice/Recommendations will be greatly appreciated.

Hi Dave,
I just saw this thread now and I am glad I can share the solution with you:
For View: PRDIOOV/OBJECTOV, debug method GET_LIST_OF_STATIC_VIEWS and find out why system is suppressing some assignment blocks.
For some reasons, SAP has included these methods in Product Overview page which are meant to suppress some Assignment Blocks depending upon their usability.
Just redefine this method and delete the views from the Static Views Result List. Following is the sample code:
CALL METHOD SUPER->GET_LIST_OF_STATIC_VIEWS
RECEIVING
RT_RESULT = rt_result.
DELETE rt_result WHERE viewid = 'CUSRQMSLAPro.SRQM_SLAPRO/MainWindow'.
DELETE rt_result WHERE viewid = 'SrvEnt.PRDSRV/SrvEntOVE'.
DELETE rt_result WHERE viewid = 'ZIOBJECT_VC/VC'.
Hope this helps.
Thanks
Vishal

EP 6.0 and Biller Direct

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