Equipment for Repair

Hi all,
Store department issued the material to user department two years back. Now the, material needs to be repaired and send out of the factory with returnable Gate Pass.
What is the process in SAP please.
Thanks.

Hi,
1.     Material type u201CUNBW u2013 Non Valuatedu201D to be configured with only quantity updation.
2.     Stock for materials received from any of the work centres for replacement / repairs to be taken into stock using MB1C 501 movement for the MMR created under UNBW material type.
3.     A sub-contract Purchase Order is to be created specifying the GL account / Cost Centre to which the servicing charges are to be debited and the same material attached as component which is to be provided to the Sub-Contractor.
4.     Issue of material to the Sub-contractor referring to the PO using MB1B movement type 541.
5.     Create the out put for referring the Gate Pass Print out to the above mentioned document (MB1B, movement type 541)
6.     The Material leaves the Plant premises with the above mentioned Gate Pass and stock of the material moves out from u201CUnrestricted useu201D to u201CProvided to Vendor Stocku201D.
7.     Receipt of goods after repairs - MIGO
8.     Invoice verification for the Servicing charges u2013 MIRO (FINANCE)
9.     Issue of material to the respective cost center using MB1A , movement type u201C201u201D, there wonu2019t be any Accounting entry passed for this issue as the material involved is of Material type u201CUNBW u2013 Non Valuatedu201D

Similar Messages

PM issue,Equipment for repair externally.

Dear Experts,
My client need order for equipment which to be taken externally for repair.He needs goods movement of that equipment.Since it is a equipment,I cannot do movement.How to handle this scenario,please help.
Regards,
Rajesh.

hi
In standard if you want to service externally is create a order with external service control key ,whcih generates the PR .Convert the same in to PO and do the service entry sheet
In standard you cannot able to trace the equipment ,ie it is not possinble to send outside with reference to the equipment
regards
thyagarajan

Process for sending equipment for Repair to the vendor

Hi,
My scenario is as below:
1) Equipment is created without Material / Serial no.
2) Equipment has to be sent for repair to the same vendor from whom it has been procured.
Please let me know the standard process followed in this case. Need process for both indegeneous material and Imported material.
Please check and suggest.
Regards,
Deepa

deepa the process for sending equipment (material) to vendor in foreign country
follow the below step
Refurbishment order (standard order type PM04) and process it as an external service using Operations control key PM02. Here is the process
1. Create Refurbishment order for the material
2. Create operations (PM02) for external processing. PReq will be generated once the order is released
3. Send out the material to vendor for repair
4. GR/IR upon receipt of the material from vendor
5. Receive material back to storeroom (IW8W)
6. Order settlement to material

How to send Equipment for repair

Hi,
i want to send a machine or euipment for repairing.how to do it..iam having inventory and purchase,finance modules..pl provide solution
regards,
venkat

You might need the service module other wise you have to create a custom solution with the existing modules.
Srini C

Equipment to be sent to contractor for repairs

PM Gurus;
In a scenario, I want to send equipment for repairs to contractor and also track the maintenance cost on 'maintenance order'.
I am following the steps;
1) For every equipment, one non valuated material is created in MM
2) Maintenance order is created with the Equipment as reference object (so as to get desired reports)
3) Material is tracked from MM reports, gives me the status of the repair
4) When maintenance order is released, equipment inactive flag is set manually, so that it gives me warning/ error if I am creating order/ notification
5) Once the equipment is back, equipment is set with active flag
The above procedure is ok with my client as they don't have much of the equipments going out for repairs. But I think there should be some better way to map this in SAP.
I am thinking of creating a single material in MM for all equipments & track them by material number + serial number, I am also aware that once the serial number is activated, can not be deactivated. But why there is so much of scare to use serial number management? Will this method be helpful?
Can you pls. let me know how do I do it? Pls. let me know step by step.
Thanks & Regards
Hemant

This is actually a good mapping u did. Especially given the fact that the number of equipments going out is not much. In the pre SAP era all that used to happen was a returnable gate pass and an entry in the materials clerk's register.
But now with large volumes u can ensure that an appropriate movement type is created for vendor servicing. So in essence if ur outgoing equipments' numbers grow u can think about material code and the serial nos. Till then u can continue with the equipment code deactivation or even a user status instead of deactivation.

How to send the part of a machinery for Repair

Hi experts,
My scenario is like this,
I am purchasing a machinery called Galvanizing plant. So in my Asset master it is maintained as Galvanizing plant.
But that Galvanizing plant having 1000 number of small small parts in it.(for example)
If i want to send a spare part of a material from this Galvanizing plant, how do i send?
I know if i am sending any part out side the factory for repair work i have to make service PO.
In my case i have not defined the 1000 ancillary parts of the Galvanizing plant any where.
How to define these parts of machinery ? ( it is not FHMI)
Please advice me.
Thanks & Regards
Bala

Dear,
Without creating it as a material or equipment(it need not be an asset), you cannot do logistics transaction.
Create a PM order with control key PM02(external processing) and issue the material to PM repair order. During PM order release, system will create PR for servicing the same.
In above process there will not be any record ofm gate pass and ect as it is a piece of equipment.
One more way is defining it as material and assignment the required component to BOM, then you create a subcontracting PO...you can have the correct data in logistics.
Come back if you need more help

Produce equipment for internal use (cost center)

Hi,
We are a high tech company selling and producing configurable equipment.
Sometimes our marketing department orders such an equipment for demo reasons. After this demo the equipment must be returned to be disassembled or returned into stock until it is needed in another demo or by our engineering department. In other words we would like to produce equipment and have them in stock until a cost center needs it. We think we have some solutions to counter this problem :
- using a dummy customer in SD (--> our finance department is not in favour of this). If the equipment returns we can make a return and put it into stock.
- create an independent requirement using transaction MD81. If a cost center needs it we do a goods issue (more difficult to keep track on things)
-create a planned order
Are there other solutions ? If not which one do you prefer and why ?
Also these equiments sometimes needs to be repaired or modified. We use the module CS (customer service) to do repairs for customers but in this case we are our own customer. The idea of using a dummy customer is not preferred by our finance department. Can we use the module PM (plant maintenance) for this ?
Thanks for the help.
with regards
Erik

> our own customer. The idea of using a dummy customer
> is not preferred by our finance department. Can we
> use the module PM (plant maintenance) for this ?
Yes, of course. You can. Pls see my earlier answers.

Sending equipment for calibration

Dear all,
what is the process to send test equipment for calibration.
ours is external calibration:
as per QM they are running the scheduling for calibration so system automatically creating one purchase requisition .
so then how to send that equipment through MM .
please give step by step
regards,
prasad

Hi,
Generally, Repair of Materials are handled via concept of Gate Pass (Returnable & Non-Returnable). But, SAP doesn't provide any option for creating Gate Pass (Returnable & Non-Returnable) in standard.
Try the below suggested procedure as a work around process;
Repair Process via Returnable Gate Pass: -
1. MM01 - Create Material Master for every Spare Part / Machinery to be sent to Vendor for Repair as Non-Valuated (Material Type "UNBW") (Do not extend Accounting and Costing views since you don't require postings of Stock value and consumption values, you only want to track the Service/Repair Charges)
It's not necessary to have materials as Non-Valuated always, it depends on your requirement.
2. MIGO - Goods Receipt > Others (Receive the quantities of these materials using Movement Type 501 / 511) - Only if Stock of Material is not available.
3. ME21N - Create Subcontracting PO (Here Main Material and Component will be same material)
4. MB1B - Transfer Posting w.r.t. Subcon PO (Mvmt Type - 541, Spare Part stock will get posted to Vendor Stock)
5. MB90 - Take Print out of this Material Doc as Returnable Gate Pass (U need to configure Message Determination of Inventory Mgmt)
6. MIGO - GR against Subcon PO (101 - Receive Spare Part, 543 O - Consumption of Spare Part form Vendor Stock)
7. MIRO - LIV for Service Charges w.r.t. Subcon PO
Note: - If PM Module is implemented then use PM Order as origin of the Repair Process. If it is not then follow the above process.
Else if you don't want to track the material stock then follow the Service Process Cycle
1. ME21N - Create Service PO (With Item Category D and Account Assignment Category K )
2. ML81N - Create Service Entry Sheet w.r.t. Service PO
3. MIRO - LIV for Service Charges w.r.t. Service PO or Service Entry Sheet
For Service Process, refer following link;
[SAP External Service Management|http://www.sap123.com/showthread.php?t=52]

List of equipments sent out for repair

Hi friends,
we are sending some equipments outside to vendor for repair. In some cases the vendor provides a stand-by equipment until the equipment is repaired.
My requirement is to list the equipments that have been sent to vendor for repair and the list of stand-by equipments in the plant.
How can i do these?
Thanks in advance
Vivek

hi Vivek,
You can create User statusues and maintain this. For eg. 'SENT' can be created to mark those equipments which are sent outside for repair. Once you receive the equipment back from Repair you can change the status to AVLB (Available). As far as identifying the temporary equipments are concerned, you can create a separate Equipment category with a different no. range and create some equipments under this Category. Whenever you receive such equipment, you can identify this vendor suppplied equipment thru' one of this equipment no. and do installation in the respective FL. With this you can track both the sent equipments and the temporary equipments.
Regards,
Bala.

Pay for repair service available at Apple?

Totally teardown a iphone 4, but start no GSM service or 1 bar of GSM service signal, Apple accept pay for repair service if device teardown and broken by self?

They probably wont fix it for you because i don't think their trained or equipped for that but they'll probably take in your warranty voided iPhone 4 and give you a replacement unit for about $200.

Why is there a service fee for repairs n

This will be my 3rd RMA in my short period of owning a Zen Micro. When I was re emailed by creative, they said I needed to pay $25 for a service fee.
Why is there a service fee for repairs now for common problems such as the infamous earphone jack?

The tariff guide still says
Installation, Activation & Equipment Charges Activation Fee
All new BT TV customers will be charged a £35 activation fee.
Any existing BT TV customers taking a new set top box will also be charged a £35 activation fee.
Optional Engineer Install (Box service only) The charge for the engineer install option is £35. Optional Broadband Extenders (Box service only)
The charge for one set of optional Broadband Extenders is £35
So if you can't get the precise order you want online why not phone the BT customer options team and place your order that way.

I was given the wrong macbook when I gave mine in for repair. I want to complain. Also, they wiped ALL my data off the hard drive. I want to complain to someone in authority. How?

I am extremely disappointed and angry with Apple service. I am a writer and booked three weeks in Spain so that I could finish my book. On the second day my laptop cut out on me asI was working on it, so I took it to Goldenmack in Cadiz. Not only was I given someone else's macbook when I went back to collect it, but then when I returned to the UK, the Apple shop in Brighton managed to delete ALL my data from the hard drive because I was unlucky enough to get a trainee on her first day. I have since learned she should not have deleted my data without even running a diagnostic. She told me she was going to 'restore' the drive. I took this to mean she was going to restore my work. But no! She erased the lot.
I complained and eventually was put in touch with a supervisor, who I was told had authority to resolve the issue. She said she would get the shop to phone me. That was ten days ago and I'm still waiting.
Ok so there's nothing I can do now to get back the three chapters of my book that I have lost and didn't back up, but the hard drive on this laptop is still faulty. I try to back up my work every time I use the machine but as soon as I attach an external drive, the whole thing shuts down. I can't use it any more as I can't risk losing any more work. This laptop is only just over a year old and this is just not acceptable, especially since I have really looked after it.
This is an appalling service I have encountered from Apple, and I am not going to ignore it. I have contacted the young chap whose laptop I was erroneously given, and the repair of which I paid for! (although I did eventually get a refund), to ask him if he had been given mine as well. He said he had been completely unaware that his laptop had been given to me and he is furious as he had loads of "sensitive material" on it." I have no idea in whose hands my laptop has been either, or indeed what damage it sustained while it was supposed to be in for repair.

Contact Apple Support:
http://www.apple.com/support/contact/
Apple - How to Contact Us:
http://www.apple.com/contact/
Be sure to refer to the repair ticket number.
Sounds like a terrible mixup.
Good luck & happy computing!

Took Macbook in for repair at a family shop. They switched computers on me!

Hi guys,
Just last week, I took my Macbook in for repairs at a family shop. The computer was actually purchased at this same shop about a year ago and I got it used, and for some reason it was running slow. They told me that it could be that I needed a software update, but that they will take a look at it. I informed them while they were resolving that issue, I would like to purchase an external hard drive, and if they can transfer my pictures, videos, and music to my external.
A few days later, I did not receive a call from them, so I called and they told me that they needed more time. I called them again later that day, and they told me the same thing. I called them the next morning, and they said they still needed more time. At 6PM, they finally told me that it will be ready by 7PM.
When I picked it up that evening, I noticed a few things.
1) All my data on my internal hard drive was ERASED. I asked him where was my data, and he told me that I told someone that I wanted to transfer EVERYTHING from my internal to external. I said no, I just wanted some media backed up to the external, but not to wipe out my internal.
2) It was not my computer! I noticed little things here and there and determined that it was not mine and they somehow provided me another one. The computer now has a different name to it and also a different password to which I do not know. My original computer also had scratches that I can easily recognize, and on this computer, it shows none.
At this time, I am still holding on to this computer. It was my mistake for not obtaining the serial number before I I gave it to them for repair. The receipt when I purchased it does not also show the serial number. My question is....Is there a way for me to try and obtain the serial number? Maybe through my other Apple devices such as my iphone? I want to submit a police report, but I cannot justify this w/ out any proof. Your thoughts?
Thank you!
Jackson Dinh

Have you ever taken it to an Apple Store (to the Genius Bar)? They would have records of your serial number, as well.
Conversely, you can get the serial number from this computer, call Apple, and see if there was any history of repairs for it. That way, if they show any cases or repairs opened since you've owned your computer (and that you haven't done), you can easily tell that this was somebody else's.

Full HD backup before sending in for repair-software recommended/how-to?

Hi all,
I have to send my MacBook 2GHz Intel Core 2 Duo running 10.4.11 in for a warrantied repair to the CD/DVD drive (MATSHITA DVD-R UJ-857D). It just doesn't want to read discs anymore and has always been a bit finicky. There are a few other issues too like the finder crashing a lot. I've already had one logic board replacement on this machine and have been putting up with the finder issues as it is inconvenient to be without it for a week, but the optical drive issue has to be fixed....anyway...I digress....
Can someone please advise me on what software would allow me to completely back up (clone???) my HD before I send it in for repair? I have a 160gb firewire 400 drive for the task.
I'll probably need some help getting the data from the external to my MacBook when I get it back as well.
Many thanks for any suggestions/help/detailed directions/the lot......
rsh

Look at Mac Backup - Mac Backup Software, Hardware, and Guides for Your Mac
http://macs.about.com/od/usingyourmac/tp/backuphub.htm
Mac OS X data backup FAQ http://www.macmaps.com/backup.html
You can use CarbonCopy Cloner @ http://www.bombich.com/software/ccc.html , or SuperDuper @ http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html , or IBackup @ http://www.grapefruit.ch/iBackup/index.html , or Silverkeeper @ http://www.lacie.com/silverkeeper/ or the Restore function of Disk Utility included in OS X.
External Firewire HDs are bootable, whereas an extrnal USB HD is not. After you receive your MacBook back, boot (depress the Option key at startup & select the external HD) to the external HD. Then clone the backup to your MB.
 Cheers, Tom

I sent my iphone for repair. before I sent it I did a backup (on the 7th of august). no i got my phone back but in iTunes I only see a backup from 21st of july. How can I access my latest back up?

I sent my iPhone to Apple for repair. Before I sent it I did a backup (on the 7th of August). Today I got it back, but my iTunes only shows me a backup from 21st july and from today. How can I access my backup from 7th of august?

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

Equipment for Repair

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