ERecruiting - Triggering of mail when candidate status changes
Hi All,
Is an email generated from the system, when a candidate status is changed?
Say for example if the Activity of an candidate is changed to "Status Change - Rejected", will an email will be generated?
Hello,
some general thoughts at the beginning:
Candidates do not have a rejected state. Candidate states are profile locked and profile released. Only applications and candidacies have a rejected state. It is very important for a technical view to have the obect types in e-recruiting very clear or you will get into big trouble sooner or later.
SAP delivered workflows are examples. They do not fit a production environment. Also the sap delivered activity and process customizing is an example (and no good one) you will have to design this according to the business needs in the project.
For the workflow question. It is possible to trigger a workflow by activity creation and activity completion. For status chage activities ths is the same as they are completed directly and never have status planned. The BOR object ERC_ACTIV contains both events, activtycreated is triggered directly, activitycompleted needs a note to run properly.
It is also possible to trigger a workflow by a status change of an object. The super BOR object ERC_OBJECT contains a statuschanged event, which is raised for all status changes of NA, NB, NC, ND and NE objects.
For rejection there are basically 2 scenarions.
Scenario 1
When rejecting a candidacy by creating a rejection activity you trigger a workflow based on the activity to create the corresponces activity automatically. You can either send it directly or just create it to allow the user to have an individual text. (I do not go into details of this workflow according to the chosen application-candidacy-relation, that would go to far at this point).
Scenario 2
When rejecting a candidacy directly in minimum data entry you do not have a status change activity as the status is set directly. In this case you have a workflow which is triggered directly by the status chang which again creates (and sends) the correspondence activity.
Of course you need checks to ensure the two workflows are not mixed.
Kind regards
Roman
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