Error 1719 during Office 2010 Silent installation

Hi,
I have created a logoff vbs script enforced through GPO for a silent installation of office 2010 SP. The main part of the script run the following command:
SetupCommand = ShareDir & "\x86\setup.exe /config " & ShareDir & "\x86\ProPlus.WW\config.xml"
ReturnValue = oShell.run(SetupCommand, 1, True)
installation files are located on a network share (permissions: full control for everyone)
The installation seems to work correctly until installation of updates when I get error 1719 Windows Installer service could not be accessed preceded by a warning event 1530:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-682003330-507921405-725345543-4463:
Process 2760 (\Device\HarddiskVolume2\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-682003330-507921405-725345543-4463
Process 2760 (\Device\HarddiskVolume2\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-682003330-507921405-725345543-4463\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts
I've tried the script on 5 different hosts and I always get the same error. I've tried once to use the same script at logon and it worked.
If I run the command manually it works. Do you have any idea why the script is not working at logoff? do you have any workaround to suggest?

Hi Michele,
à
get error 1719 Windows Installer service could not be accessed
Please refer to following KB and check if it help you to troubleshoot Windows installer service issue.
How to troubleshoot issues with Windows installer service
Based on your description, I understand that you had configure logoff script via Group Policy to install office
2010. Meanwhile, you had confirmed that logon script will work fine if use same script. So, I guess the script should be correct, there seems to have some issues in Group Policy settings. Please refer to following articles and check relevant log files if find
more clues.
Fixing Group Policy problems by using log
files
Fixing Scripts policy settings problems
If anything I misunderstand or any update, please don't hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu
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Error 1719 Installing Office 2010

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Hi Dave,
Based on the current situation, we need to repair the Windows system.
Method 1: System file checker
============
1.
Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
2.
Type the following command, and then press ENTER:
sfc
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3. If the command is successful, please restart the computer and check the results again.
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Method 2: In-place Upgrade
==============
We need to focus on system files and repair them with Windows 7
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Now, let's perform the following steps to repair the corrupted files:
NOTE: In-Place upgrade will not remove any installed programs or files on the computer. It just repairs the system. However, it will remove all of the
installed updates, we need to run Windows Update to reinstall them after repairing. In addition, I suggest we back up useful files to avoid data lose.
In-Place upgrade (Repair install)
1. Start the computer by using the current Operating System.
2. Insert the Windows 7 DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:
If Windows automatically detects the DVD, the Install now screen appears. Click Install now.
If Windows does not automatically detect the DVD, follow these steps:
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This issue was introduced when SP1 was released, and is detailed here:
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(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

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Hi User1156932,
welcome to this forum. Did you install all required packages? See the detailed list at:
https://www.oratoolkit.ch/knowledge/howto/installation/eeSrv-11g-R2-on-RHEL-5.3-x86.php
https://www.oratoolkit.ch/knowledge/howto/installation/eeSrv-11g-R2-on-RHEL-5.3-x86_64.php
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Kamala kannan.c| Please remember to click “Mark as Answer” or Vote as Helpful if its helpful for you. |Disclaimer: This posting is provided with no warranties and confers no rights
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Hello, I am having a very hard time attempting to install Office 2010 Pro Plus on a system. The error message that I receive is as follows:
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Error: Installation of this product requires operating system supplemental language support. Type: 54::NoSupportedCulture.
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Hi,
Thank you for contacting Excel IT Pro Discussions Services.
From your description, I understand that you encountered the following error when trying to install Office 2010:
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http://blogs.technet.com/b/jks/archive/2009/04/23/how-to-fix-the-error-the-language-of-this-installation-package-is-not-supported-by-your-system-during-office-products-installation.aspx
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Below is the WindowsUpdate.log excerpt:
2013-08-06 12:45:33:313 3952 dc4 Handler :::::::::::::
2013-08-06 12:45:33:328 3952 dc4 Handler :: START :: Handler: MSI Install
2013-08-06 12:45:33:328 3952 dc4 Handler :::::::::
2013-08-06 12:45:33:328 3952 dc4 Handler   : Updates to install = 7
2013-08-06 12:45:33:328 3952 dc4 Handler Extracting MSP file stored in CAB officesuiteww-x-none.cab
2013-08-06 12:45:43:671 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
2013-08-06 12:45:43:671 3952 dc4 Handler Extracting MSP file stored in CAB proofing-en-us.cab
2013-08-06 12:45:43:702 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
2013-08-06 12:45:43:702 3952 dc4 Handler Extracting MSP file stored in CAB proof-fr-fr.cab
2013-08-06 12:45:43:983 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
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2013-08-06 12:45:44:217 3952 dc4 Handler Extracting MSP file stored in CAB officesuitemui-en-us.cab
2013-08-06 12:45:44:482 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
2013-08-06 12:45:44:482 3952 dc4 Handler Extracting MSP file stored in CAB clientshared64mui-en-us.cab
2013-08-06 12:45:44:529 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
2013-08-06 12:45:44:529 3952 dc4 Handler Extracting MSP file stored in CAB proof-en-us.cab
2013-08-06 12:45:44:716 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
2013-08-06 12:45:44:716 3952 dc4 Handler   : Batch installing 7 updates
2013-08-06 12:45:46:417 3952 dc4 Handler List of MSPs in transaction:
2013-08-06 12:45:46:417 3952 dc4 Handler   C:\Windows\SoftwareDistribution\Download\29f5035d168bf9e9d0369f84037ff787\img\officesuiteww-x-none.MSP
2013-08-06 12:45:46:417 3952 dc4 Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
2013-08-06 12:46:42:265 112 600 Report Uploading 2 events using cached cookie, reporting URL =
http://wsus:8530/ReportingWebService/ReportingWebService.asmx
2013-08-06 12:46:42:358 112 600 Report Reporter successfully uploaded 2 events.
2013-08-06 12:47:52:012 3952 dc4 Handler MSP Error List:
2013-08-06 12:47:52:012 3952 dc4 Handler 1: 2902 2: ixfAssemblyCopy
2013-08-06 12:47:52:012 3952 dc4 Handler   : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2013-08-06 12:47:52:012 3952 dc4 Handler   : WARNING: First failure for update {365F23BF-5D31-4811-A197-29C2C0751961}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
2013-08-06 12:47:52:012 112 938 AU >>## RESUMED ## AU: Installing update [UpdateId = {9C5E43A3-3AE9-434D-B105-A9D7902D5F9F}]
2013-08-06 12:47:52:012 112 938 AU   # WARNING: Install failed, error = 0x80070643 / 0x00000B56
2013-08-06 12:47:52:012 3952 dc4 Handler   : WARNING: Operation failed at update 0, Exit code = 0x8024200B
2013-08-06 12:47:52:012 3952 dc4 Handler :::::::::
2013-08-06 12:47:52:012 3952 dc4 Handler :: END :: Handler: MSI Install
2013-08-06 12:47:52:012 3952 dc4 Handler :::::::::::::
2013-08-06 12:47:52:168 112 5c4 Agent *********
2013-08-06 12:47:52:168 112 5c4 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-08-06 12:47:52:168 112 5c4 Agent *************
2013-08-06 12:47:52:168 112 938 AU Install call completed.
2013-08-06 12:47:52:168 112 938 AU   # WARNING: Install call completed, reboot required = No, error = 0x00000000
2013-08-06 12:47:52:168 112 938 AU #########
2013-08-06 12:47:52:168 112 938 AU ## END ## AU: Installing updates [CallId = {87C0C0A5-18CE-45A0-9376-989DCA9CACCA}]
2013-08-06 12:47:52:168 112 938 AU #############

I too have been unable to install the Office 2010 SP2 update on either a Win7 or a Win 8 system. Researching the errors I got led me to discover the following:
1. Many people are encountering errors during the SP2 installation. Some were able to get around it by downloading the self-installing package and bypassing Windows Update. Some were able to get it installed by first doing a Repair on Office 210 itself
first, and then installing SP2. But many others have not been able to install it at all.
2. Apparently a common and insurmountable issue that prevents SP2 from installing is the lack of the MSOCACHE directory. This directory normally gets installed on a machine during the original install of Office, and contains all the install files used
during the installation. Apparently the idea behind creating MSOCACHE was to allow subsequent updates without requiring the user to have the original source CD available.
The problem is that if MSOCACHE is deleted, which is an option many people choose, you can then no longer do any updates to Office.
I am one of those people.
I found a posting that described a way to recreate MSOCACHE from the source CD. I did that, and the SP2 update actually got farther - it started to install stuff but then stopped and asked for a particular file. I found the file on the CD and
pointed the installer to it, but it said the file was not found and quit. So my install still failed.
The last response I got at the Microsoft Answers site was to wait until SP2 is debugged. It's not clear to me this will ever happen, but we'll see.
Birk Binnard http://www.birkbinnard.com

Error 1719 during Office 2010 Silent installation

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