Error in Scenario Manager...Need help!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi,
We have an SDL Remove Item.Whenever ,Session ends,an action Remove Item gets invoked which deletes all the item from the cart.This issue is only happening in prod env which is clustered one.
its not happening in development env.
Here is the SDL file content:
<scenario author="admin" creation-time="1142371433921" enabled="true" last-modified-by="admin" modification-time="1142371541828">
<segment migrate-from="1142371490093" migrate-users="true">
<segment-name>Segment 1</segment-name>
<fork id="1">
<branch id="1.1">
<!--================================-->
<!--== Logs out -->
<!--================================-->
<event id="1.1.1">
<event-name>atg.dps.Logout</event-name>
</event>
</branch>
<branch id="1.2">
<!--================================-->
<!--== Session ends -->
<!--================================-->
<event id="1.2.1">
<event-name>atg.dps.EndSession</event-name>
</event>
</branch>
</fork>
<!--================================-->
<!--== Remove CL Items -->
<!--================================-->
<action id="2">
<action-name>Remove CL Items</action-name>
</action>
</segment>
</scenario>
===================================
We are getting below error:
Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager Error while processing individual event message of type atg.dps.EndSession; rolling back the transaction atg.process.ProcessException: Cannot obtain a subject required for an individual process execution context, from either the current request or message bean EndSessionMessage[profileId=null,sessionId=R-E6wcnQONJS9yrAIrfpnQ**.p_dotcom1, profile=Profile[null]]
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.process.ProcessManagerService.createIndividualExecutionContext(ProcessManagerService.java:2485)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.process.ProcessManagerService.receiveIndividualEventMessage(ProcessManagerService.java:11573)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.process.ProcessManagerService.receiveIndividualEventMessage(ProcessManagerService.java:11490)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11300)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11258)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.ElementManager.deliverMessage(ElementManager.java:294)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.InputPort.onMessage(InputPort.java:168)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.InputDestination.onMessage(InputDestination.java:375)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.local.MessageConsumerImpl.deliverMessage(MessageConsumerImpl.java:274)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.local.TopicImpl.deliverToRecipients(TopicImpl.java:91)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.local.DestinationImpl.deliverMessage(DestinationImpl.java:238)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.local.TopicPublisherImpl.publish(TopicPublisherImpl.java:141)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.OutputDestination.sendMessage(OutputDestination.java:181)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.OutputPort.sendMessage(OutputPort.java:140)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.dms.patchbay.ElementManager.sendMessage(ElementManager.java:363)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.nucleus.dms.DASMessageSource.fireObjectMessage(DASMessageSource.java:209)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.nucleus.dms.DASMessageSource.fireObjectMessage(DASMessageSource.java:172)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.userprofiling.dms.DPSMessageSource.fireEndSessionMessage(DPSMessageSource.java:884)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.userprofiling.dms.DPSMessageSource.fireEndSessionMessage(DPSMessageSource.java:848)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.userprofiling.SessionEventTrigger.nameContextElementPreUnbound(SessionEventTrigger.java:582)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.nucleus.GenericContext.sendPreUnboundEvent(GenericContext.java:192)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.nucleus.GenericContext.preNotifyRemovedObject(GenericContext.java:508)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.nucleus.GenericContext.removeElement(GenericContext.java:546)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.servlet.SessionNameContext.unbindFromNameContext(SessionNameContext.java:530)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.servlet.SessionNameContext.stopSession(SessionNameContext.java:507)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.servlet.SessionNameContext.decrementWrapperCount(SessionNameContext.java:222)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at atg.servlet.SessionBindingReporter.valueUnbound(SessionBindingReporter.java:206)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.ClusteredSession.removeAttributeInternal(ClusteredSession.java:1425)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.ClusteredSession.expire(ClusteredSession.java:889)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.ClusteredSession.expire(ClusteredSession.java:781)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.ClusteredSession.isValid(ClusteredSession.java:761)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.ClusteredSession.isValid(ClusteredSession.java:726)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.JBossCacheManager.processExpires(JBossCacheManager.java:1325)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.JBossManager.backgroundProcess(JBossManager.java:817)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.jboss.web.tomcat.service.session.JBossCacheManager.backgroundProcess(JBossCacheManager.java:1274)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.apache.catalina.core.ContainerBase.backgroundProcess(ContainerBase.java:1270)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1555)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1564)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.processChildren(ContainerBase.java:1564)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1544)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager at java.lang.Thread.run(Thread.java:662)
**** Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager
Please Help!!!!!!!!This is a critical isse in prod.!!!!
Thanks,
Deb
Edited by: 1009686 on Jun 4, 2013 9:44 AM
We are getting below error:
Error Sun Sep 02 04:08:49 CDT 2012 1346576929658 /atg/scenario/ScenarioManager Error while processing individual event message of type atg.dps.EndSession; rolling back the transaction atg.process.ProcessException: Cannot obtain a subject required for an individual process execution context, from either the current request or message bean EndSessionMessage[profileId=null,sessionId=R-E6wcnQONJS9yrAIrfpnQ**.p_dotcom1, profile=Profile[null]]If you look into the error details you will see that the profileId and profile are null within the EndSessionMessage and that is what causing this issue. Because of profile being null ScenarioManager is not able to associate the "subject" (which typically would be the current user profile) with the process execution context that ScenarioManager is trying to create on receiving the event message. You can probably check how you get the profile in the environment where it works for you.
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Log message:
# HotSpot Virtual Machine Error, Unexpected Signal 11
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Error happened during: scavenge
# Error ID: 4F533F534F4C415249530E435050079A 01
# Problematic Thread: prio=5 tid=0xdbea8 nid=0x4 runnable
When this occured we ran JDK 1.3.0 with HotSpot Server VM on Solaris 8. WLS
5.1, SP 9 and WLPS 3.2.
WLS is started with the following parameters.
#----------- Start WebLogic with the above parameters -----------
$JDK_HOME/bin/java -server -ms512m -mx512m -Duser.timezone=ECT -classpath
$JAVA_CLASSPATH -Dweblogic.system.bindAddr=10.122.114.4 -Dweblogic.cluster.m
ulticastAddress=224.0.0.100 -Dweblogic.cluster.enable=true -Dweblogic.cluste
r.name=iccluster -Dweblogic.class.path=$WEBLOGIC_CLASSPATH -Dweblogic.system
.name=$SYSTEM_NAME
weblogic.system.home=$SYSTEM_HOME -Dweblogic.home=$WEBLOGIC_HOME -Djava.secu
rity.manager -Djava.security.policy=$WEBLOGIC_HOME/weblogic.policy -Dcommerc
e.properties=$WL_COMMERCE_HOME/weblogiccommerce.properties -Dweblogic.proper
ties=$WL_COMMERCE_HOME/weblogic.properties -Dpipeline.properties=$WL_COMMERC
E_HOME/pipeline.properties -Dwebflow.properties=$WL_COMMERCE_HOME/webflow.pr
operties -Dwlcs.home=$WL_COMMERCE_HOME weblogic.Server &
We have now upgraded to jdk1.3.1_02 B02 but still have a problem with memory
leaks. We have so far been able to restart the server before memory is
exhausted and has hence not seen the same error message after the upgrade.
The memory is not freed when Weblogic aborts, the SUN server has to be
rebooted to free the memory. We now have to restart our 3 servers aprox.
every 6 hours. The servers are equiped with 2G physical memory each. We have
also tried setting hotspot to -client and setting -XX:MaxPerm.
The HW configuration is as follows:
1 Foundry Server Iron load balancer (with one hot stand by).
3 Sun E420R, 2 x 440MHz CPU, 2GB RAM. Running in a cluster with one apache
and one WLPS instance on each
The SW configuration is as follows:
JDK 1.3.1_02 B02 with HotSpot Server VM
Solaris 8.
WLS 5.1, SP 9
WLPS 3.2.
Oracle server 8.1.7
Oracle client 8.1.6?
This bug is described in
http://developer.java.sun.com/developer/bugParade/bugs/4408730.html.
It is also described as a known problem in
http://www.weblogic.com/platforms/sun/index.html.
It has also been described by SUN as a problem arising from multiple nested
try/catch blocks appearing in generated java code from servlets, especially
on WebLogic and Apache.
As SUN has said that they will not fix this bug we are trying to find a
workaround, but have yet found one. We have been looking into changing the
heap size and setting GC options on the JVM, but haven't found the optimal
solution. We would be very interested in experiences with tuning gc
parameters, documentation on solaris patches for JVMs, JVM tuning, WebLogic
tuning, HotSpot tuning.
Has anyone experienced similar problems and found a workaround. We would be
very happy to hear any suggestions as soon as possible,
thanks
KrisPerhaps the -noTryBlocks option to jspc might help you. See here:
http://e-docs.bea.com/wls/docs61/////jsp/reference.html
simon. -
IPhone 3Gs is stuck on recovery mode. Error 14. I NEED HELP PLEASE!!!
im kind of new to the iPhone and i put in my iPhone on my windows and itunes popped up saying i need to update my iPhone to the latest update and i pressed the "Download and Install" button,and it started to download and by the time it was restoring my iPhone it just stays stuck on recovery mode. And when i click the restore button, the same thing keeps happening. it says, "The iPhone could not be restored. An Unknown error occurred.(14)." PLEASE HELP ME.
http://support.apple.com/kb/TS1275
http://support.apple.com/kb/HT1808
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