Error: Max processing time or Max records limit reached

Hi All,
While I run the report in Infoview, I get the below error:
Unable to retrieve object:
Max processing time or Max records limit reached
Kindly suggest me.
Thanks,
Meena

There is a default limit on the number of records returned and on the time out of an 'idle' connection..These could be set in the CMC , however first try to check the query for that report and see if it is applying your record selection criteria at the database level  ( use the Show Sql option and see if all your selection criteria have been turned into WHERE clauses)
- this will drastically reduces both the number of records returned to the Crystal and the time it takes for...
You can find setting here:
CMC>servers>page server>properties
Its always not recommended to set it to unlimited as page server is not a robust server, you need to schedule such reports that uses job server which is more robust.
Regards,
Parsa.

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