Error while accesing Documents in Content Management tab(KM)

Hello All,
Till  now the Content Management tab was workign fine in PROD system. Suddenly from last week it started giving error
System Error
An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator
Exception Class:  java.lang.NullPointerException
java.lang.NullPointerException
        at com.sapportals.wcm.repository.service.appproperties.PropertiesManager.getProperty(PropertiesManager.java:144)
        at com.sapportals.wcm.repository.service.layout.cm.LayoutService$ApplicationPropertyProxy.getPropertyValue(LayoutService.java:350)
        at com.sapportals.wcm.repository.service.layout.cm.LayoutService.readProfile(LayoutService.java:514)
        at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.readFolderSettings(CustomizingController.java:657)
        at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.initParamters(CustomizingController.java:298)
        at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.(CustomizingController.java:240)
        at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.getInstance(CustomizingController.java:122)
        at sun.reflect.GeneratedMethodAccessor429.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:324)
        at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.createCustomizingController(CustomizingControllerFactory.java:141)
        at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.getCustomizingController(CustomizingControllerFactory.java:30)
        at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLC(LayoutControllerFactory.java:198)
        at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLayoutController(LayoutControllerFactory.java:164)
        at com.sapportals.wcm.rendering.control.cm.WdfProxy.createLayoutController(WdfProxy.java:2234)
        at com.sapportals.wcm.rendering.control.cm.WdfProxy.prepareNestedControls(WdfProxy.java:1473)
        at com.sapportals.wcm.rendering.control.cm.WdfProxy.createNestedControls(WdfProxy.java:1343)
        at com.sapportals.wdf.stack.Control.create(Control.java:291)
        at com.sapportals.wcm.rendering.control.cm.WdfProxy.create(WdfProxy.java:1416)
        at com.sapportals.wdf.stack.Pane.createControls(Pane.java:464)
        at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:485)
        at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
        at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:485)
        at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
        at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:485)
        at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)
        at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:485)
        at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:270)
        at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:671)
        at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
        at com.sapportals.htmlb.Container.preRender(Container.java:120)
        at com.sapportals.htmlb.Container.preRender(Container.java:120)
        at com.sapportals.htmlb.Container.preRender(Container.java:120)
        at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:406)
        at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:238)
        at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:134)
        at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:133)
        at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
        at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:77)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
        at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
        at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
        at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
        at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
        at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
        at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
        at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
        at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
        at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
        at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
        at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
        at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
        at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
        at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
I am not able to get any solution . please let me the solution
Thanks
Sagar
Edited by: Sagar Ingalwar on Nov 10, 2010 10:17 AM

Resubmitting .....
We have various approval processes set up for various
folders. The proper groups and steps are defined.
When the user creates a piece of content in the folder
they can click on the command menu or details and submit
it for approval. 
After some time, we are receiving a NullPointerException
whenever we try to submit something for approval or skip
the approval process.  It never gets to UWL.  When we
look in the logs we see the error below.  When we
restart the server, we are able to submit for approval
and skip with approval without any issues.  After some
time however, this issue arises again.
The log file shows the following -
#1.5#0014C26354620055000006DA00000B4000040A8ECD7C2BBE#113
7508356007#com.sapportals.wcm.rendering.property.Property
RendererFactory#sap.com/irj#com.sapportals.wcm.rendering.
property.PropertyRendererFactory#bkumm24#7737##ptdwas00_E
PD_4495551#bkumm24#97718e30876111da89f60014c2635462#SAPEn
gine_Application_Thread[impl:3]
_8##0#0#Warning##Plain###Reloading all classes, because
CRT Class Loader was modified.#\par
#1.5#0014C263546200540000088800000B4000040A8ECFDE6BB6#113
7508396008#com.sapportals.wcm.rendering.uicommand.UIConfi
guration#sap.com/irj#com.sapportals.wcm.rendering.uicomma
nd.UIConfiguration#bkumm24#7737##ptdwas00_EPD_4495551#bku
mm24#97718e30876111da89f60014c2635462#SAPEngine_Applicati
on_Thread[impl:3]_24##0#0#Warning##Plain###Reloading all
classes, because CRT Class Loader was modified.#\par
#1.5#0014C263546200400000090E00000B4000040A8ED190AEC1#113
7508424461#com.sapportals.wcm.rendering.uicommand.UIMenuF
actory#sap.com/irj#com.sapportals.wcm.rendering.uicommand
.UIMenuFactory#bkumm24#7864##ptdwas00_EPD_4495551#bkumm24
#7b541bc0876411da96bf0014c2635462#SAPEngine_Application_T
hread[impl:3]_20##0#0#Warning##Plain### No group command
found for rendering menu HoverMenu for resource ..........
Please help.
Thanks,
vivek
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    http://navet.ics.hawaii.edu/~casanova/courses/ics432_fall08/slides/ics432_jmonitors.ppt#313,10,Synchronizing on Multiple Objects
    thanks

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