Escalation in multi-level approval

Hi all,
I have created a release workflow for an RFQ.I have used a rule to send mails for approval to different release levels
The escalation scenario follows :
If an L1 doesn't respond to the approval mail in 5 days, I need to send it to the next level(i.e L2) for release level L1 + L2 approval.
How do I proceed further for the escalation scenario.
Any input would be helpful
Thanks,
nsp.

Hi
Thanks for the reply.
What is the rule which i need to use in deadline monitoring to send the escalation mail to the L2 approver if L1 doesn't respond
Regards,
nsp.

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Thanks for your suggestion.
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Information:
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Hi Kjetil,
Release strategy is being used. Configuration for release strategy is given as following.
RGroup Rcode   Workflow     Agent
Z6          R1         1                Blank
Z6          R1             1                Blank
Z6          R1             1                Blank
Z6          R1             1                Blank
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For column 'Agent' mentioning position or User is not really useful because we are getting agents through Z table. Reason is: current org structure supports 1 position with multiple users from same department. In our scenario we need to find initiators department then find relevant approval levels for that departemnt. So I cannot mention any position in 'Agent' Column as release code will be locked against one position and one departetment.
Agents picked through Z table. Table has fields Agent/ UserID , level, department.
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When workflow starts, it finds department of the initiator.
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Edited by: User112 User112 on Jan 25, 2008 6:30 AM
Edited by: User112 User112 on Jan 25, 2008 6:31 AM

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public string officeComments;
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Escalation in multi-level approval

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