Even "supported" printers do not work

I have a printer that is listed at: http://support.apple.com/kb/HT3669
It is an epson 740i (yes old but it IS listed as supported by snow leopard) and it will not print now no matter what I do.
It is hooked up directly via USB using the "builtin" driver: Epson Stylus Color 740 - Gutenprint v5.2.3 and all it will do is go through the motions of printing (now printing page 4, 45%, etc.) but the printer never moves.
I tried the rosetta solution listed on epson's site but even though I installed rosetta, epson ONLY has the snow leopard drivers up on it's site (i guess since it supposedly comes with snowleopard anyway).
Anyone know where I can get the ACTUAL 10.5 drivers for a the epson 740?
Better still, Apple why don't you actually TEST what you say it supports when you release a new OS. What am I saying, no one at apple will EVER actually read this....)

Try resetting the printing system. Follow the instructions for OS X 10.5 from the Apple article at http://support.apple.com/kb/HT1341.
If you still have problems, try the alternative communications software called 'usbtb'. It is available from http://buymelunch.org/printing/usbtb/
Matt

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Printing only odd/even numbered pages does not work

I've got following problem: Printing only odd/even numbered pages does not work. Not in Preview, nor Adobe Reader. I Don't know why. i'm using a hp Color LaserJet 2550L. I just worked fine, but I cannot remember the time this failing first occured. I really hope the problem will be solved quick and easy.
Thanks so far
Bastian.

Mine does not work either. I have trashed prefs, rewrote permissions, ran Disk Utility from a separate HD, etc. and I cannot get this feature to work.
I got 45 odd pages to print last night and now it won't print odd or even pages. I am reduced to printing every backside page one at a time. If I would have known about this problem before I could have saved myself an hour and just printed them all on single sided sheets. I tried to save paper and now I'm screwed (timewise)......
Any other suggestions would be greatly appreciated.
Thank You,
Dave Buckley

My printers are not working after mavericks install. What can I do to fix - PLEASE HELP! It is my lifeline - we are a print shop!

My printers are not working after mavericks install.
The printer just PAUSE and can't be resumed.
What can I do to fix - PLEASE HELP!
It is my lifeline - we are a print shop!

Go to the printer manufacture website and download the drivers for your printer model for OS X v10.9 Mavericks.
Then open System Preferences > Printers & Scanners > Print
Select your printer on the left then click - (minus)
Then click + (plus) to add the printer.

After ugrade of my 2007 MacBook to OS X 10.6.8 my printers do not work anymore. Details see below any idea to solve issue? Thx Stefan

After ugrade of my 2007 MacBook to OS X 10.6.8 my printers do not work anymore, error code: "cgdpdftoraster: cupsRasterInterpretPPD had an error: unknown operator "Statusdict"!". Any idea how to solve this issue? Thx Stefan

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

After installing 10.6.8 our printers are not working? When will this be fixed?

fter installing 10.6.8 our printers are not working? When will this be fixed?

Which one?
Mine works perfectly.
Have you check the web site to see if there is a updated driver for it there?
Allan

My HP Support Assistant is not working?

My HP Support Assistant is not working?

Hi,
Try the following
First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
When this has completed, restart the PC.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the PC again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HT5634 The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set uo

The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set up.
I have downloaded windows support software from Apple 3 time with the same result. Where can I get a clean copy of the Windows support software?

Did you correctly format your usb stick in accordance with the Boot Camp installation instructions? Go here to the Boot Camp System Requirements page, http://support.apple.com/kb/HT5634, look for your computer model/year and download the correct version of Windows Support software.

Installed 10.7.3 software update, HP printers do not work anymore

I installed the latest software update. None of my HP printers work anymore. I have an HP Deskjet 2330, and an HP C5580 All In One. I tried resetting and then I added the printers again. It did not work. I have a 13 inch Mac Book Pro that was made in early 2011. It has a 2.7 GHz Intel Core i7 processor and 8GB of memory.
When I use my all-in-one as a copy machine, it works fine. When I try to print something in it, I get a message that it is sending data to the printer and then nothing happens. The printer just sits there. The 2330 has a different problem. It acts like it is printing, but no images form on the paper. I replaced the ink cartridge and it made no difference. I tried cleaning the print heads on both but got an error message after a while. Both printers worked well for years. The problem started suddenly after the software update. I find scattered complaints on the web about this, but nothing particularly helpful for my situation. Help!

Are the printers connected to the Mac via USB or are they networked.
If they are USB connected, then you could try a reset of the printing system. This will remove all devices from Print & Scan, but not the supporting drivers, so you will only have to add the printers again.

Hp envoy m6 sound card, simmple pass application and support assistant is not working properly

i have hp envoy m61204tx.
after upudate using hp support assistant sound card is not working properly also when i run hp simple pass or hp support assistant only start window appears then it hides nothing happend next.
please guide me what is the problem and how to solve it.
any help will me much appriciated.
Thanks.

@alki,
I understand that sound has quit working after support assistant ran a few updates.
Press Windows Key + X and select device manager. The sound card should be listed in the sound section. What status is displayed for the sound card?
What is the status of the mute key on the notebook? Does it have an amber light?
What happens if you try to install this driver?
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Get Support link does not work after SPS13 installation

Good evening,
we have patched our system from NW7 SPS10 to NW7 SPS13.
We have problem with our portal: on home page Get Support Link doesn't
work! When user click on Get Support link doesn't happen, only web page
change
from
https://sitemane/irj/portal/
to
https://sitename/irj/servlet/prt/portal/prttarget/uidpwlogon/prteventname/undefined/prtroot/com.sap.portal.navigation.portallauncher.default?gotoHelpPage=
Thanks for all
Gerardo

Hi Gerardo,
Can you please check if this link works
https://sitename/irj/servlet/prt/portal/prttarget/uidpwlogon/prteventname/gotoHelpPage/prtroot/com.sap.portal.navigation.portallauncher.default
If this works then you need to check the Logon.Par as the component for Get Support resides inside the Logon Par only,
Thanks
Pankaj

Hp support assistant is not working in windows 8 64bit

Hi,
I have a brand new HP Pavillion Notebook , 14-v024. with window 8.1, 64 bit, AMD A8 processor. I am not been able to open HP Support Assistant.Whenever i click on it a message pops up saying " This application has encountered serious problem click ok to restart" and then nothing happens. I tried to install and unistall HPSFA but the problem persist. It doesnt stop here i believe it some how is related to my wifi settings because alot of times my wifi disconnects and this message pops up. I even had Blue screen of death couple of times now considering it is a brand new laptop i am not happy with it at all. Can anyone PLease throw some light on this issue.
Thank you soo much.

Hi @Vikz05
Welcome to the HP Forums! I see that you are having a couple of problems with your notebook. I will be happy to help with the Support Assistant and wireless issues. I am assuming that you tried reinstalling the HPSA from the website link, let's try doing it another way. Use the Recovery Manager to Restore the Original Drivers and Software, install both the HP Support Assistant in this manner and your wireless driver.
You can also try using the built-in Windows Troubleshooter mentioned in this HP document Troubleshooting Wireless Network and Internet. I also included a number of generic wireless troubleshooting below:
Power cycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.
Reset the TCP/IP settings:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.
Reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.
Change power management option for your wireless adapter:
1. Open Device Manager.
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.
Forget the Network and reconnect (Windows 8):
1. Press Windows Key + C
2. Click Settings.
3. Click Change PC settings.
4. Click Network on the left.
5. Click Manage known networks.
6. Click the network name.
7. Click Forget.
8: Reconnect
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Bios "pcie 3 support" setting is not working?

Hi All,
When I dissable pcie 3 support in bios, it does not seem to turn it off.
I just got this mobo (z77 mpower) with a 3770k and I am having issues with my two Gigabyte 670 in sli (they seems to run fine not in sli). These same cards were fine in my other computer which is a Z68 mobo and 2600k.
I did some reading on a number of forums and there seems to be an issue with many of the Gigabyte 670 cards runing on pcie 3.0. A known fix is to turn off pcie 3.0 in the mobo bios and have them run in pcie 2.0. This sounds right since I was not having any issues on my z68/2600k pcie 2.0 setup. The crappy thing is if you have a mobo that does not have the option to turn of pcie 3 support in the bios... you are screwed and stuck with having ussues.
So my problem is... when is dissable PCIe 3.0 support in the z77 mpower bios and in win7, it still shows that my cards are running in pcie 3.0, I have checked in two places both nvidia ctrl panel and also in gpuz and I continue to have the problems with the cards. When I go back into the bios to double check afterwards, it still shows as off.
Has anyone dissabled the pcie 3 support in bios and can confirm that it does infact actually turns it off and makes the the slots pcie 2.0? Any help would be appreciated as I need to somehow make these cards run in pcie 2.0 and not 3.0
Thanks,

Quote from: flobelix on 24-February-13, 05:42:22
What issues are you talking of?
Issues I am having are only happening is sli. I know its not a PCIe slot on the mobo, I ran a single card in each slot without issues. I also know that these two same cards ran in sli for the past 8 months without any issues on my Z68 board, this only started when I put them into the Z77.
Weird thing is, lets say I put card A in top slot and card B into the other slot.... I get random slowdowns , not only in games but also when browsing and even just looking at the desktop. The computer would freeze up (not freeze completely just everything would become bogged down for up to myb 10 seconds.. then gone for two or three then same freezing again again. Benchmarks like 3dmark11 results would be randowm, I ran 5 tests consecutively and they all ranged from 4000 - 14500 (14500 is what the system should be getting)
Now if I switch the cards and put card B into slot A and card A in the other, those same slowdowns and freezes now become complete system lockups... bsod and or video driver crashes (nvidia kerner stops respondong)
I know its not a driver, bio or software issues. I am having same symptoms under old and new bios on both mobo and vod cards. Also tryed many different versions of vod drivers. I have also dissabled on board sound, wifi and bluetooth to rule those out.
Quote from: fulwider8 on 24-February-13, 07:31:54
Not sure if this might be your issues...Would like to know some of your symptoms. But I have a post here on Ix boards. I was having a slight issue with my driver crashing, and not running great in SLI. Not a blue screen or anything like that. I really thought my video cards were defective. Come to find out. I had one stick of ram that was making all the issues happen. My symptoms.... Every-time I ran my cards in sli..it would cause a stop driver error in Nvidia control panel. If I ran the cards without sli or by themselves. no errors. One of the guys here suggested taking ram out and using only the second and 4th dimm. I took out 2 sticks of ram and it cleared right away. Found out that one of the sticks I took out was bad...Not bad enough to stop working..But just enough to cause these issues. Just a thought or a suggestion-check your ram? I would have never thought the ram was causing my problems..
Not sure if I am speaking out of place..But I only own the z77a-gd65...I have owned other z77a boards too. I have only tried to disable the pci-e 3.0 on this board with no issues. Hope you figure it out. Would like to know what is causing your issues. I plan on purchasing this same board in the future.
Thanks for the feedback fulwinder, I thought the same at first and tryed another manufacturers ram and the results did not change:(

Chat Support just does NOT work!

I can't get chat support to work. Are there ANY other option? I need help with an issue:
http://community.skype.com/t5/Rates-and-subscriptions/Looking-for-International-Calling-Texting/m-p/...
Obviously, they don't want me to call. But is there really chat support?

Hi, achyfakey, and welcome to the Community,
Yes, there is Skype Customer Service and yes, the instant message chat facility does work. That said, Skype is aware of continuing website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems.
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. It may take several attempts, however people are getting through.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I updated my mac os x mountain lion to v10.8.5 and my internal speakers and even connected earphones are not working. Please help

i updated my OS on macbook pro 13inch from mountain lion v10.8.4 to mountain lion v10.8.5 and when i played songs on itunes there was no sound from the speakers, when i plugged in my earphones there was still no sound. i restarted my mac a few times but still it did not help. I need to get my speakers started soon. Please help

Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
Ciao.

HP Support Assistant function not working on my laptop

I tried to use the HP support assistant software to make a call to HP support on a new laptop I purchases a week ago. The software never completes to give me access to an HP tech. I have 3 issues unrelated to this that I need to deal with and will be posting them in the forums here but I would expect the support software to work as intended. If there's a simple number to call HP I would like that since their intended way of getting in touch doesn't work for now for me.
Thanks!!!
Donald

I didn't include specifics on the laptop. Sorry about that. HEre they are:
Product name: HP ENVY TS 17 Notebook PC
Product number: E8A11UAR#ABA
Windows 8.1 64-bit

Even "supported" printers do not work

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