Excel 2013 RTD links / macro stopped working

I have a new laptop with Windows 8.1 and Office 2013 that was pulling in data via an RTD link into excel without problems until a couple of days ago.  The same system works perfectly with XP and Excel 2010.  I reinstalled the application (Prophet
X) that is the source of the data and tried the online repair for Office 2013 with no success.  I have confirmed all of the Excel settings are the same on the XP and Windows 8.1 systems.  Can you help with ideas on what I should try next?
Thanks

That's not really a solution, is completely pointless.
I have quite an amount of users that are reporting the same problem regardless of the OS installed but each one has upgraded to Office 2013 and our RTD server application stopped working. Ironically the old DDE is working correctly.
We cannot expect to ask our user to re-install W8.x and all the programs to solve the RTD problem.
Btw code signing had no effect, Uninstalling Office 2013 and installing Office 2010 seems to be the only solution.

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