Exceptional analysis

Question

I created exceptional analysis like when a material gets rejected more than twice, should trigger a mail to QA manager about the rejection.
Also I scheduled that exception in such a way that job should run for every 5 minutes.
My concern is when a material gets rejected for more then twice, mail is triggering for every 5 minutes and filling up inbox.
My requirement is like only once a mail should trigger automaticcally, when the material gets rejected more than twice.
Please advice me some solution....

Answer 1

The exception analysis was generally designed to look at things over a larger period of time then what you are looking at.
It is looking more at trends.  I.e. the standard structure S069 (material) has "month" as a key characteristic and you would set up the exception to email when you had say.. 5 rejeted lots for a given material in the month.  And you would run this nightly or on the first of each month.
You are looking for almost real time feedback; which the exception analysis wasn't truly designed to do.
I would suggest you look at the follow-up actions that you can add to a UD code.  There is already an example follow-up action that SAP provides that sends an email to the user.  This is set up on any 'Reject' UD codes so that users can get an email whenever a usage decision is rejected.
I suggest you use this and modify the folow-up action to send the email only when the previous UD for the material was also a reject. That way you can put this follow-up action only on the reject UD codes.  This  should be pretty simple for an ABAP'er to modify and do.
FF