Exchange 2010 SP3 /PrepareAD failing; "A reboot from a previous installation is pending. Please restart the system..." error

I am attempting to prepare our Exchange 2010 Server (RTM) for an upgrade to SP3.
When attempting to run "setup.com /PrepareAD" to prep the AD schema, the command fails and I receive the following error in the ExchangeSetup log:
[12/19/2013 21:50:48.0650] [1] Beginning processing Get-OrganizationConfig
[12/19/2013 21:50:48.0665] [1] Searching objects of type "OrganizationConfig" with filter "$null", scope "SubTree" under the root "$null".
[12/19/2013 21:50:48.0806] [1] Previous operation run on domain controller 'DC1.company.com'.
[12/19/2013 21:50:48.0806] [1] Preparing to output objects. The maximum size of the result set is "unlimited".
[12/19/2013 21:50:49.0945] [1] Ending processing Get-OrganizationConfig
[12/19/2013 21:51:42.0753] [1] [REQUIRED] A reboot from a previous installation is pending. Please restart the system and rerun setup.
[12/19/2013 21:51:43.0190] [1] Ending processing test-setuphealth
[12/19/2013 21:51:43.0221] [0] The Exchange Server setup operation didn't complete.  More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.
[12/19/2013 21:51:43.0283] [0] End of Setup
I am receiving this error when attempting to run "setup.com /PrepareAD" from either of our two GCs and I get the same error from both GCs, so the issue doesn't appear to be related to the individual servers.
What should I be checking, to clear this error so the AD schema update can be performed?
Environment
Exchange:  Exchange Server 2010 RTM
Server: Windows 2008 R2 (fully patched)
Domain and Forest functionality: Windows 2008 R2 native

One follow up:
If I go into regedit, I see that under HKLM\System\CurrentControlSet\Control\Session Manager  there is an entry from when I recent installed Google Chrome.
The entry looks like:
MultiString: PendingFileRenameOperation
Value Data: \??\C:\Program FIles (x86)\Google\Chrome
Is this "pending rename" what's causing SP3 to refuse to install, because it thinks the OS install state isn't 'clean'?

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        Lid: 61479   EMSMDB.EcDoRpcExt2 returned [ec=0x0][length=75][latency=0]
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        Lid: 61479   EMSMDB.EcDoRpcExt2 returned [ec=0x0][length=48][latency=0]
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    11/28/2014 7:18:46 PM [VRTL-SVR2008] Relinquishing job.

  • Exchange 2010 sp3 rollup 7 fails

    Exchange 2010 sp3 rollup 7 fails. This is ran at an elevated prompt and the UAC off. This server is also logged in as the domain Administrator account. 
    The server currently has rollup 4 SP3 installed. I'm wondering if I should uninstall it, reboot then try the Rollup 7 SP3 update?

    Hi,
    Can you please post the error?
    At the same time please check these.
    http://technet.microsoft.com/en-us/library/ee861125(v=exchg.141).aspx
    http://exchangeserverpro.com/how-to-install-updates-on-exchange-server-2010-database-availability-groups/
    Thanks, MAS
    Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

  • Email Delivery problem from Mailman to Exchange 2010 SP3 - Invalid Character Set Name in Message Subject

    Dear all,
    we have a problem in the email delivery from Mailman 2.6 List Server to Exchange 2010 SP3 CU7, 
    related to the encoding name of the Message Subject.
    The error we receive is the following:
    #550 5.6.0 CAT.InvalidContent.Exception: InvalidCharsetException, Character set name (iso8859-7) is invalid or not installed.; 
    cannot handle content of message with InternalId
    First of all, we can notice that given an encoding name as 'iso-8859-X',  it is transformed by the Mailman to 'iso8859-X' (without the first dash). 
    Our previous Exchange version ( Exchange 2003) didn't have any problem with this, but now, 
    Microsoft Exchange 2010 doesn't like the form of the encoding name without the dash, 
    and bounces the emails from Mailman. 
    The strange is that other email systems like Gmail, Yahoo accept the transformed encoding name.
    Any help would be appreciated.
    Kind Regards
    Panagiotis Kontogiannis

    Hi Panagiotis,
    Base on my search, I found a similar issue which was caused by the antivirus software in exchange server.
    I recommend you try to disable all the antivirus services and check if any helps.
    The similar thread for you reference:
    https://social.technet.microsoft.com/Forums/en-US/5bcf3098-2fe7-442f-a0bd-b720d703c6d0/problem-with-microsoft-exchange-2010-on-sbs-2011-550-560-catinvalidcontentexception?forum=exchangesvrdevelopment
    Best regards,
    Niko Cheng
    TechNet Community Support

  • Event ID 9877, Exchange 2010 SP3 RU4

    On 2/19 I installed RU4 for Exchange 2010 SP3 on a server at a client's site.  This is a single server with all the roles on it, with about 40-45 mailboxes. Ever since then, during the busiest hours of the day (around 7AM to 5:30PM or so), I get the
    following event log error on this server:
    Log Name:      Application
    Source:        MSExchangeIS Mailbox Store
    Date:          2/20/2014 6:58:49 AM
    Event ID:      9877
    Task Category: Content Indexing
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      server.domain.com
    Description:
    Content Indexing function 'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error code from MSSearch.
    Mailbox Database: Mailbox Database 0784353824
    Error Code: 0x80043629
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeIS Mailbox Store" />
        <EventID Qualifiers="49198">9877</EventID>
        <Level>2</Level>
        <Task>46</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-02-20T11:58:49.000000000Z" />
        <EventRecordID>423922</EventRecordID>
        <Channel>Application</Channel>
        <Computer>server.domain.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>CISearch::EcGetRowsetAndAccessor</Data>
        <Data>Mailbox Database 0784353824</Data>
        <Data>0x80043629</Data>
        <Binary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inary>
      </EventData>
    </Event>
    The frequency of these errors varies and it definitely seems to be related to the amount of traffic. Over the weekend it only occured about 5-10 times a day.  For the past couple of days, it's been pretty constant about every 15 minutes or
    so all day.
    I've looked this up, but I've only found a few posts mentioning similar errors, all relating to earlier versions of Exchange 2010. Supposedly this problem was fixed in one of the rollups to SP1 or SP2, I think.  I never saw these errors, though,
    until the SP3 RU4 rollup.  I haven't heard any complaints from users, but I'm concerned that this might escalate and start causing noticeable searching issues.
    Any ideas would be appreciated.
    Deb

    Hi Deb,
    We're getting the same error as you on Exchange 2010. We have exchange 2010 and exchange 2013 running in a coexisting environment. Since we applied Service Pack 1 for Exchange 2013, we've had nothing but issues!
    I've tried the rebuild of the index catalogues by following these instructions:
    http://ghousewin.blogspot.in/2012/08/not-able-to-search-in-owa-event-id-9877.html
    This failed to resolve the issues too. We've rebooted the server, restarted all the search services and still nothing! We're pulling our hair out here!
    The only thing I haven't tried is the prepareAD commands in this post:
    http://social.technet.microsoft.com/Forums/exchange/en-US/7a4a7400-a582-4f95-9360-6d84e66e87ad/ex2010-2node-dag-search-in-owa-not-working-caused-by-eventid-9877-content-indexing-function
    I'm unable to try this during the day as we have no testing
    environment and would hate to mess the production environment up if this went wrong.
    If you're able to try this during the day, would you let us know how it goes?
    Many thanks,
    Stephen

  • Exchange 2010 SP3 DAG Flip Flop File Share Witness Issue

    Hi All,
    We are facing one strange issue with Exchange 2010 SP3.
    Our environment is as below
    a single DAG spanned accross 2 AD sites with 6 MBX server.
    Each site have 3 MBx server.
    File Share Witness is on Hub server in primary site.
    Note: The DAG IP is from Primary DC VLAN and which cant be streched accross DC due to network restrictions/limitations.
    It was working fine till date.
    But, yesterday onwards we are facing issue.
    All DB dismounted and DAG name disappear from EMC and while doing refresh its giving error as below
    Exception type: Microsoft.Exchange.Data.DataValidationException
    Exception message: Could not convert property WitnessServer to type UncFileSharePath. Error while converting string 'vesthub700.mydomain.com\DAG1.mydomain.com' to result type Microsoft.Exchange.Data.UncFileSharePath: "vesthub700.mydomain.com\DAG1.mydomain.com"
    is not an acceptable path. You must use an absolute, local, long file path, that doesn't contain '~', or a UNC path. Parameter name: path
    We are not able to execute any cmdlets related to databaseavailabilitygroup from EMS and its giving same error.
    Failover Cluster DAG resource is Flip/Flip continuously.
    Its only become stable after reboot of the hub server holding FSW and the 1st mailbox server.(Cluster Owner)
    We are even not able to move cluster group to different server.
    Performed ExBPA no such issues found which related to DAG.
    Performed clsuter validation.
    Only generic cluster events in Mailbox servers.
    Observation:
    Its only become stabe if we remove the msExchFileShareWitness Value for DAG1 using ADSIEdit.
    And the problem recurs if we set it back again.
    Any help or suggestion is appreciated.
    Thanks,
    soumen
    Soumen Ghosh

    Hi Belinda,
    Thanks! I have checked the Mailbox Server Application Log and found few 2155 Event Id generated at the time of the issue occured.
    Process Microsoft.Exchange.ServiceHost.exe () (PID=9312). Configuration object CN=DAG1,CN=Database Availability Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=xxxxxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=mydomain,DC=com
    read from DCTDK35.mydomain.com failed validation. DataValidationException will be thrown. Set event logging level for Validation category to Expert to get additional events about each failure.
    One update is that the DAG is stable now after we set an alternate FSW last night.
    Regarding the 2nd IP assignment for DAG for the 2nd subnet, we have gone through technet and other sites which refering to add the same from EMC or EMS.
    Is it sufficinet to simply adding the 2nd IP to DAG from EMC or EMS? Or do we need to take any other special consideration.
    Also, adding another IP it will create one more IP address resource to Failover Cluster, but I belive at a time both the IP wont be online. Do we need to keep it offline manually or its automatically taken care by Exchange.
    Please suggest.
    Also, regarding executing the CollectOverMetrics.ps1 we are following
    http://www.msexchange.org/articles-tutorials/exchange-server-2010/monitoring-operations/monitor-dag-database-failover.html
    but failed to execute. Can you suggest the correct parameter.
    Thanks,
    Soumen
    Soumen Ghosh

  • Exchange 2010 SP3 upgrade

    Dear Exchange admin,
    We tried to upgrade Exchange 2010 SP1 to Exchange 2010 SP3 .In HQ site all preparation finished smoothly.
    But in DR we are unable to do even preparation.We are getting the following error.
    Please advice me  how can proceed.
    Summary: 4 item(s). 2 succeeded, 2 failed.
    Elapsed time: 00:00:37
    Configuring Prerequisites
    Completed
    Elapsed Time: 00:00:00
    Organization Prerequisites
    Failed
    Error:
    Setup needs to contact the Active Directory schema master but this computer is not in the same Active Directory site as the schema master (Default-First-Site-Name).
    Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=2376fec1-b9ce-44db-beb6-cb9ac4788988
    Error:
    Setup encountered a problem while validating the state of Active Directory: Exchange organization-level objects have not been created, and setup cannot create them because the local computer is not in the same domain and site as the schema master.  Run
    setup with the /prepareAD parameter on a computer in the domain kfupm and site Default-First-Site-Name, and wait for replication to complete.
    Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp
    Elapsed Time: 00:00:14
    Languages Prerequisites
    Completed
    Elapsed Time: 00:00:04
    Mailbox Role Prerequisites
    Failed
    Error:
    Setup encountered a problem while validating the state of Active Directory: Exchange organization-level objects have not been created, and setup cannot create them because the local computer is not in the same domain and site as the schema master.  Run
    setup with the /prepareAD parameter on a computer in the domain kfupm and site Default-First-Site-Name, and wait for replication to complete.
    Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp
    Error:
    Setup cannot continue with the upgrade because the 'mmc' () process (ID: 4508) has open files. Close the process and restart Setup.
    Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp
    Error:
    Setup cannot continue with the upgrade because the 'powershell' () process (ID: 3808) has open files. Close the process and restart Setup.
    Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp
    Error:
    Setup cannot continue with the upgrade because the 'mmc' (4508) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
    Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e
    Warning:
    Install hotfix Microsoft Knowledge Base article 2550886 from http://support.microsoft.com/kb/2550886 to improve Windows Failover Cluster transient communication instability when deploying stretched Database Availability Groups across datacenters.
    Elapsed Time: 00:00:18
    Ashraf

    Hi  Ashraf
    Thank you for your question.
    Exchange update cannot continue because the computer that is running update is not in the same Active Directory site or domain as the server that is assigned the domain schema master role, also known as flexible single master operations or FSMO.
    You can refer to the following link to change exchange site schema:
    http://technet.microsoft.com/en-US/us-cn/zh-hans-cn/library/2376fec1-b9ce-44db-beb6-cb9ac4788988.aspx
    You also notice the order for updated:
    1.Client Access servers (beginning with the internet-facing site)
    2.Hub Transport and Edge Transport servers
    3.Mailbox servers
    4.Unified Messaging servers
    You can refer to the following link to update:
    http://exchangeserverpro.com/installing-exchange-server-2010-service-pack-3/
    If there are any questions, please let me know.
    Best Regard,
    Jim

  • Sharepoint 2013 vs Exchange 2010 SP3 search (Error while crawling LOB contents)

    Hi there:
    We are trying to solve the problem: ERROR CRAWLING LOB CONTENTS when we wish to search Exchange 2010 SP3 public folder content on Sharepoint 2013 Foundation.
    Quick briefing:
    Followed this instructions:
    http://technet.microsoft.com/en-us/library/jj591608(v=office.15).aspx
    * Created CRAWL RULE
    - Used Domain Admin for content access ---> IS THIS WRONG?
    - Domain Admin can access public folder thru Outlook Web Access (checked)
    - Included all items in this path
    PRINTSCREEN 1
    * Added a content source for Exchange Server public folders
    - Logged to Outlook Web Access with domain admin, expanded Public folders and opened 1st subfolder in new window and copied the address
    - Logged to Outlook Web Access with domain admin, expanded Public folders and opened 2nd subfolder in new window and copied the address
    PRINTSCREEN2
    * Did a FULL CRAWL
    PROBLEM:
    - Search results does not throw "correct data". Some items are not being found
    CRAWL LOG is reporting: Error while crawling LOB contents
    Detailed error message:
    https://mail.domain.com/OWA/?ae=Folder&id=PSF.LgAAAAAaRHOQqmYRzZvIAKoAL8RaAwAnt2ed15IATLg8XoXLNj4EAAAAXsN8AAAB&t=IPF.Note
    Error while crawling LOB contents.
    Error caused by exception: Microsoft.BusinessData.Infrastructure.BdcException
    The shim execution failed unexpectedly - Exception has been thrown by the target of an invocation..:
    System.InvalidOperationException An internal server error occurred.
    Try again later.; SearchID = 4E8542D3-48EF-404E-8025-8D9AAEFE777A )
    We thought it's a throttling issue / found possible solution:
    http://powersearching.wordpress.com/2013/07/23/exchange-public-folders-search-fail-error-while-crawling-lob-contents/
    Tried it, still same Error messages, problem not resolved.
    Any hints? Please advise.
    With best regards
    bostjanc

    Hi Bostjan,
    From the error message, the issue might be caused by throttling policy on Exchange side. And the article you posted provides the right solution, some modification to the solution and please try again.
    For throttling policy part
    1.Execute the command for Set-ThrottlingPolicy
    Set-ThrottlingPolicy SharePoint -RCAMaxConcurrency Unlimited -EWSMaxConcurrency Unlimited -EWSMaxSubscriptions Unlimited -CPAMaxConcurrency Unlimited -EwsCutoffBalance Unlimited -EwsMaxBurst Unlimited -EwsRechargeRate Unlimited
    2.Execute the command Get-ThrottlingPolicy SharePoint to double confirm the policy setting has been successfully executed
    For registry key part
    1. Start Registry Editor (regedit).
    2. Navigate to the following registry subkey:
    \\HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
    3. Right-click ParametersSystem, point to New, and then click Key.
    A new key is created in the console tree.
    4. Rename the key MaxObjsPerMapiSession, and then press Enter.
    5. Right-click MaxObjsPerMapiSession, point to New, and then click DWORD (32-bit) Value.
    The new value is created in the result pane.
    6. Rename the key to <Object_type>, where <Object_type> is the name of the registry object type that you're modifying. For example, to modify the number of messages that can be opened, use objtMessage. Press Enter.
    7. Right-click the newly created key, and then click Modify.
    8. In the Value data box, type the number of objects that you want to limit this entry to, and then click OK. For example, type 350 to increase the value for the object.
    9. Restart the Microsoft Exchange Information Store service.
    If it still doesn’t help, please check ULS log for related error message.
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

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