Existing CS Customer

I am the owner of a Design Standard CS3. I have applied for the special Creative Cloud offer, but it says I am not eligible for the offer. Why? And I can't contact Adobe support! This is crazy!

Education versions, OEM and Volume Licenses are not eligible.
http://www.adobe.com/store/en_us/popup/offer/ccm_complete_offer.html
Do any of those exclusions apply to you?

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    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Difference between USER-EXISTs and Customer-Exits???

    Hi,
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    Hi,
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    1. Introduction:
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    http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
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    *Reward if useful.

  • Buying CC subscription as existing CS customer

    Dear community,
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    I've never used Adobe support before, so I just followed the suggestion I read on the website. Thanks for pointing it out, I'll contact chat support once they open tomorrow.

  • Existing Infinity customer - what are my BT TV opt...

    I can't get to the bottom of this after searching and searching all I can see from BT is how to add Infinity AND TV.
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    Solved!
    Go to Solution.

    derekb wrote:
    I already have Infinity.
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  • Credit check for existing Verizon customer

    Hello!  I am looking for some assistance.  I recently received an email from BB about a 2500 point Reward Zone bonus for buying a new phone w/ a two year plan.  I am currently on my mother-in-law's family plan but due for an upgrade.  After going through all the checkout steps, I was met with a request for a credit check for my mother-in-law.  This makes little sense to me, as we have been Verizon customers for years and have a total of four accounts with them under this plan.  If we are longstanding customers with Verizon, why does Best Buy claim Verizon needs to do a credit check?  I know one wouldn't be necessary if we were to go to an authorized Verizon dealer for this purchase.  So how can BB claim the check isn't for themselves when Verizon already has no issue with the account's credit?
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  • Existing ATT customer - upgrade to iPhone without data?

    I'm not sure what's stopping me from doing this, so I'd like to bounce it off of you guys. My friend is upgrading to a 3G and will sell me his 2.5G iPhone very cheap. I'm on a family plan for ATT and currently have a Razr.
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  • Why does my CS4 serial not qualify for Existing CS Customer Creative Cloud discount?

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